> #### 4.12.1 Adding or Changing KPIs

> This feature of Interstage BPM allows you to add Key Performance Indicators.

> To add a Key Performance Indicator:

> 1. Click the Dashboard tab to display the Key Performance Indicators page of the Dashboard section of the BPM Console.

> 2. Click Add KPI.

> 3. Enter the settings for your KPI. The following is a list of the settings that are set by this screen along with their explanation:

> Add KPI Section

> These are the settings for the performance monitoring functionality of the KPI:

> KPI Name: The name displayed for your KPI.
> Target: The desired average value with units.
> Display: Flag that determines whether or not the KPI will be displayed in the Dashboard.
> KPI Scope: System-All process instances are monitored. Process-Only the specified process instance is monitored. Activity-Only the specified activity is monitored.
> Process Definition: The definition of the process instance to be monitored by the KPI you are creating.
> Activity: The activity to be monitored by the KPI you are creating.
> Measure: The measure to be monitored. Wait Time-The amount of time that the process instance or activity to be measured has been active. Amount Waiting-The number of process instances or activities of the specified definition that are active. Average Cycle Time-The average amount of time that the process instance or activity to be measured takes to complete from the start of activation until completion.

> Initial Threshold Section

> These are the settings for the automatic response to exceeding the initial KPI threshold:

> Threshold Value: Exceeding this limit activates the automatic response. This value is assigned as the value of the BAM_ThresholdValue UDA in the process instance started by the KPI.
> Alarm Frequency (mins): This is the interval at which BPM issues the automatic response.
> Start Process List: The process instance whose definition is specified here will be started as part of the automatic response to exceeding the threshold.
> Description: This is the text of the threshold alert message. This value is assigned as the value of the BAM_ThresholdDesc UDA in the process instance started by the KPI.

> Critical Threshold Section

> These are the settings for the automatic response to exceeding the critical KPI threshold:

> Threshold Value: Exceeding this limit activates the automatic response. This value is assigned as the value of the BAM_ThresholdValue UDA in the process instance started by the KPI.
> Alarm Frequency (mins): This is the interval at which BPM issues the automatic response.
> Start Process List: The process instance whose definition is specified here will be started as part of the automatic response to exceeding the threshold.
> Description: This is the text of the threshold alert message. This value is assigned as the value of the BAM_ThresholdDesc UDA in the process instance started by the KPI.

> 4. Click Save to save your new KPI or click Cancel to cancel your KPI without adding it.

> KPI UDAs:

> BAM_KPIName: The KPI Name of the KPI is assigned as the value of this UDA. If this UDA is not added to the Initial Threshold process definition, it will be automatically generated into the process instance started by the KPI. Example shows: KPI for Simplest Number Waiting

> BAM_KPIValue: This is an identifier assigned as the value of this UDA. If this UDA is not added to the Initial Threshold process definition, it will be automatically generated into the process instance started by the KPI. Example shows: 3

> BAM_ThresholdDesc: The KPI Threshold Description of the KPI is assigned as the value of this UDA. If this UDA is not added to the Initial Threshold process definition, it will be automatically generated into the process instance started by the KPI. Example shows: Initial Threshold Alert Message

> BAM_ThresholdType: The KPI Name of the KPI is assigned as the value of this UDA. If this UDA is not added to the Initial Threshold process definition, it will be automatically generated into the process instance started by the KPI. Example shows: 1 1=Initial Threshold Type 2=Critical Threshold Type

> BAM_ThresholdValue: The Threshold Value of the KPI is assigned as the value of this UDA. The Threshold Value is a numerical representation of the threshold for this KPI. If this UDA is not added to the Initial Threshold process definition, it will be automatically generated into the process instance started by the KPI. Example shows: 3

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