> #### 4.4.9 Process Errors

> Note: If you are using the Interstage Business Process Manager Entry Edition, this feature will be unavailable in that your process instance will never go into error state. It will simply stop and display the error that occurs. For other Entry Edition considerations, see the Entry Edition User's Guide.

> If errors occur during process instance execution (enactment), the following will occur:

> · The process instance will be put in error state.
> · Along with appearing in the "My Active Instances" list, process instances in error state will appear in all of the other instance lists. However, only the instances in error state will appear in the "Instances in Error State" list. To use this filter, click on the filter drop-down list (see Figure 6) and select Instances in Error State.
> · If the error is an activity-level error, the activity will also be put in Error State.
> · All other active activities and the work items for those activities will be suspended.
> · Any active sub-process node in the process instance that did not cause the error will be suspended along with the corresponding child process instance.
> · The diagnostic information for the exception is written into the Process Instance History (see previous section) as well as in a pre-defined UDA called _ProcessException if this UDA was defined during process definition creation. The diagnostic information will also appear in the activity's Tooltip (illustrated on the next page). This includes any event failure error messages. This diagnostic information can be used to track down process errors and correct them.
> · Editing the process instance (Process>Edit) to correct the error condition then activating the activity in which the error occurred puts the process instance back into the active state. To determine the activity in which the error occurred, see the Process Instance History. The process instance resumes with the activity you just activated, and the error message will disappear from the _ProcessException UDA. However, the diagnostic information will remain in the Process Instance History for future reference. For more information, see View the history of a process instance.
> · In general, process instances in the error state will be handled as closed process instances with regard to other administrative operations like archiving, deleting, and organizing.
> · The BPM Console changes the color of the activity node where the error occurred, to red, and the activity's Tooltip shows a description of the error.

> Figure 18: Instances in Error State (Tooltip Displayed)

Business Process Manager Help-Fujitsu Computer Systems Corporation Interstage Website Voice: (888) 248-9273 Interstage BPM Information