> #### 1.1.1 Reference Materials

> Many books are available which provide in-depth discussion on business process reengineering and workflow. Those interested in automating processes will find these references the most useful.

> Note: By suggesting these references, Fujitsu Computer Systems Corporation is not endorsing any views, products or services associated in any way with them.

> - The Workflow Handbook 2001, Published in association with the Workflow Management Coalition (WfMC) US, 2000, Edited by Layna Fischer
> - Excellence in Practice, Vols I-IV, Future Strategies Inc. Lighthouse Point, FL, 2000-2003, Layna Fischer
> - Reengineering Revolution, A Handbook (The) HarperCollins Publishers, Inc. New York, 1995, Michael Hammer and Steven A. Stanton
> - Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, And Competitiveness. H. James Harrington
> - Best Practices in Reengineering, McGraw-Hill, New York, NY, 1995 by David K. Carr and Henry J. Johansson, Coopers and Lybrand
> - Managing the Change Process: A Field Book for Change Agents, Team Leaders and Reengineering Managers; David K. Carr, Kelvin J. Hard, William J. Trahant
> - Process Innovation: Reengineering Work Through Information Technology Thomas Davenport; Harvard Business School Press
> - Reengineering the Corporation - A Manifesto for Business Revolution by Michael Hammer and James Champy.
> - New Tools for New Times: The Workflow Paradigm, Second Edition, edited by Layna Fischer, Future Strategies Inc., Book Division

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