# Download of missing PMC-Solutions

The set of PMC solutions provided by your vendor is as complete as possible. If for any reason solutions are missing, you can collect them from the Infor Customer Portal. Check the generic solution before you specify to download the missing PMC solutions automatically.

Specify these fields:

Protocol
  From the drop-down-list box you can select the download protocol.
Setup automatic download for missing solutions
  If you select the Automatic Download check box, you must specify the correct information per protocol.

## OAuth2 protocol

If you selected the OAuth2 protocol, standard Infor solutions and monthly collections are downloaded from a file server on the Infor Customer Portal. For this protocol, a connection to the Infor Customer Portal is established automatically.

Note:

- To use this protocol, these versions are required:
  - Enterprise Server version 10.5 or later with KB3518328 applied.
  - Portingset 9.4j or later.
- Automatic download for versions older than 10.5 is not supported anymore. You have these options:
  - Download and scan the monthly collections for your version.
  - Download and scan the individual solution files from the KB articles in the Infor Customer Portal.
  - If you cannot find the correct solution file, log a case in the Infor Customer Portal.

## HTTP protocol

If you selected the HTTP protocol, specify this information:

- Download Site: The web server where the solutions can be found.
- Download User: Your login name for this server. Default = your current login name including the domain, for example company\<loginname>.
- Download Password: The password required to log on to the web server.
- Download Directory: The folder where the solutions can be found. Default = /ftpdownload/updates/ (note the starting and ending slash).

Note: The web server secure2.support.baan.com is no longer used to download standard Infor solutions.

## FTP protocol

If you selected the FTP protocol, specify this information:

- Download Site: The ftp server where the solutions can be found.
- Download User: Your login name for this server. Default = your current login name (including the domain, for example company\<loginname>)
- Download Password: The password required to log on to the ftp site.
- Download Directory: The folder where the solutions can be found. Default = /updates/ (note the starting and ending slash).

Note: The ftp server ftp.support.baan.com is no longer used to download standard Infor solutions.

Click Test connection to test whether the connection to the server can be established.

For more specific information about PMC see "LN Software maintenance" in the Infor Enterprise Server Administration Guide.