| Fallback scenarios |  |
| In this page you can set or change the definitions for the fallback scenarios. You can create some fallback scenarios in regard to language and version. Fallback Scenarios page - Example setting This section describes the settings shown in the following figure: Fallback scenarios If the user wants session Help for a specific session in version B61Uastnd and language Dutch, and if this Help is unavailable, Infor ERP LN Web Help first turns to the default language because the fallback order requires that language be searched first. If the requested Help page does not exist in the default language, Infor ERP LN Web Help turns to version B61a because B61Uastnd falls back to B61a. B61Uastnd falls back to B61a because the fallback is defined as from baanerp.B61Uastnd to B61a. Example - Version fallback In a language, you can set up the following structure:
Version | Explanation
--- | ---
B61Oacust1 | Customization version from customer. Empty.
B61Uastnd | Partly updated.
B61a | Full version.
To enable a proper fallback, you must create the following fallback rules:
Fallback from projectid.version | to version
--- | ---
baanerp.B61Oa* | B61Uastnd
baanerp.B61Uastnd | B61a
If a B61Oacust1 user requests Help, Web Help searches through the Help versions in the following order: B61Oacust1 B61Uastnd B61a When the requested Help page is found, Web Help stops searching in other versions. Example: Language and Version fallback The following table shows a sample VRC structure for ERP LN FP3:
Version Name | Explanation | Version in English | Version in example language
--- | --- | --- | ---
B61Oa3 cust1 | Customization VRC | Empty | Empty
B61Ua3 stnd | Latest Help for FP3 | Full version (including B61a) | Partly updated (excluding B61a)
B61a | Latest base Help for ERP LN | Full version | Full version
To enable a proper fallback, you must create the following fallback rules:
Fallback from projectid.version | to version
--- | ---
baanerp.B61Oa3* | B61Ua3stnd
baanerp.B61Ua3stnd | B61a
The following table shows how Web Help searches through the Help versions if a user requests Help in version B61Oa3cust1 and language Dutch. The search order depends on the fallback scenario setting.
Fallback scenario | Search order
language-version | B61Oa3cust1-nl B61Oa3cust1-en B61Ua3stnd-nl B61Ua3stnd-en B61a-nl B61a-en
version-language | B61Oa3cust1-nl B61Ua3stnd-nl B61a-nl B61Oa3cust1-en B61Ua3stnd-en B61a-en
version | B61Oa3cust1-nl B61Ua3stnd-nl B61a-nl
language | B61Oa3cust1-nl B61Oa3cust1-en
When the requested Help page is found, Web Help stops searching in other versions. Note: Because B61Ua3stnd-en contains all English FP3 text, a fallback from that version to another language will never be used; therefore, set Fallback scenario to version-language. After the installation of ERP LN, check whether ERP LN will display the correct Web Help versions. To do this, start the User Data (ttaad2500m000) session and find out to which package combination(s) and user data template(s) the users are linked. |