| To unblock calls, service orders, and sales orders |  |
| To unblock calls, service orders, and maintenance sales orders, you can use the Blocking Reasons (tsmdm1101m000) session. To unblock: Select the blocking line In the Blocking Reasons (tsmdm1101m000) session. On the appropriate menu, click Release, or press CTRL+SHIFT+R. ERP LN ERP fills in the Time of Release field automatically. The call or order is unblocked and you can continue processing the call or order. |