| Selection Criteria (tsclm8599s000) |  |
| Use this session to maintain selection criteria that limit the calls displayed in the Calls - History (tsclm8520m000) session. Related topics To use From and To fields To specify a range
Fields | Description
Sold-to B.P. | If this check box is selected, only calls with a sold-to BP that falls in the range you specify are displayed in the Calls - History (tsclm8520m000) session.
Cluster | If this check box is selected, only calls with a cluster that falls within the range you specify are displayed in the Calls - History (tsclm8520m000) session.
Problem Priority | If this check box is selected, only calls with a problem priority that falls within the range you specify are displayed in the Calls - History (tsclm8520m000) session.
Sold-to B.P. Priority | If this check box is selected, only calls with a sold-to BP priority that falls within the range you specify are displayed in the Calls - History (tsclm8520m000) session.
Serialized Item Priority | If this check box is selected, only calls with a serialized-item priority that falls within the range you specify are displayed in the Calls - History (tsclm8520m000) session.
Call Group1 | If this check box is selected, only calls with a Call Group1 that falls within the range you specify are displayed in the Calls - History (tsclm8520m000) session.
Call Group2 | If this check box is selected, only calls with a Call Group2 that falls within the range you specify are displayed in the Calls - History (tsclm8520m000) session.
Reported Date | If this check box is selected, only calls with a reported time that falls within the range you specify are displayed in the Calls - History (tsclm8520m000) session.
Reaction Date | If this check box is selected, only calls with a reaction date that falls within the range you specify are displayed in the Calls - History (tsclm8520m000) session.
Reported Problem | If this check box is selected, only calls with a reported problem that falls within the range you specify are displayed in the Calls - History (tsclm8520m000) session.
Required Activity | If this check box is selected, only calls with a required activity that falls within the range of you specify are displayed in the Calls - History (tsclm8520m000) session.
Activity Taken | If this check box is selected, only calls with an activity taken that falls within the range you specify are displayed in the Calls - History (tsclm8520m000) session.
Support Department | If this check box is selected, only calls whose support department falls within the range you specify are displayed in the Calls - History (tsclm8520m000) session.
Support Engineer | If this check box is selected, only calls whose support engineer falls within the range you specify are displayed in the Calls - History (tsclm8520m000) session.
Item | If this check box is selected, only calls whose item is in the range you specify are displayed in the Calls - History (tsclm8520m000) session.
Registered | If this check box is selected, calls with the status Registered are displayed in the Calls - History (tsclm8520m000) session.
Assigned | If this check box is selected, calls with the status Assigned are displayed in the Calls - History (tsclm8520m000) session.
In Process | If this check box is selected, calls with the status In Process are displayed in the Calls - History (tsclm8520m000) session.
Transferred | If this check box is selected, calls with the status Transferred are displayed in the Calls - History (tsclm8520m000) session.
Solved | If this check box is selected, calls with the status Solved are displayed in the Calls - History (tsclm8520m000) session.
Accepted | If this check box is selected, calls with the status Accepted are displayed in the Calls - History (tsclm8520m000) session.
Bad Fix | If this check box is selected, calls that are considered bad fixes are displayed in the Calls - History (tsclm8520m000) session.
Waiting | If this check box is selected, calls that have been put on hold are displayed in the Calls - History (tsclm8520m000) session.