| Return order handling for serialized items |  |
| Infor ERP LN 6.1 SP1 In Infor ERP LN 6.1 SP1, serialized items that are received on a sales return order, cannot be unlinked automatically in Service. If a user wants to update the delivery information on a return order by means of the Warehouse Receipt (whinh3512m000) session or the Update Sales / Service Order with Delivery Information (tdpur4222m000) session, ERP LN displays that the number of items cannot be negative. As a result, the sales return order cannot be updated with the delivery information for the serialized items. Infor ERP LN 6.1 FP2 In Infor ERP LN 6.1 FP2, serialized items that are returned on a sales order can be unlinked in Service and the sales return order can be updated with the delivery information for the serialized items. The following changes are introduced to enable the return order handling for serialized items: A cluster is automatically linked to the return order when the delivery information is updated on the order by means of the Warehouse Receipt (whinh3512m000) session, or the Update Sales / Service Order with Delivery Information (tdpur4222m000) session. However, a cluster is not linked automatically if: The serialized items on the sales return order line are linked to different clusters in Service. The item is an anonymous item, or the items are serialized in Service only. If required, you can unlink a cluster from the sales return order line, link an item to a cluster, or link a cluster to the sales return order line in the Sales Order Lines (tdsls4101m000) session. The following options are extended or added to the appropriate menu of the Sales Order Lines (tdsls4101m000) session: Link Cluster to Sales Order Lines Unlink Cluster from Sales Order Lines... Unlink Item from Cluster Link Item to Cluster Delete Physical Breakdown Structure |