| Serialized Item Dashboard (tscfg2100m100) |  |
| Use this session to, have a complete visibility into serialized items used across the ERP LN Service module. Visibility into a product life cycle of any serialized item enables you to understand efficiently the behavior and even plan actions/maintenance. How to use the Serialized Item Dashboard (tscfg2100m100) session Select serialized item from the serialized item list. The serialized item details, such as the functional element, life cycle, service area, warranty type and so on, appear in the boxes at top of the session. To view the serialized item details, double-click the serialized item line in the list. The check marks under Additional Information indicate which data is available for the selected serialized item. You can click the following links, or click the corresponding commands on the appropriate menu: Service Order Activities: Starts the Service Order Activities (tssoc2110m000) session, which you can use to view and maintain the activities of a selected service order. You can view the service order activity, for the selected item. Service Order Activities - History: Starts the History Service Order Activity Lines (tssoc8552m000) session, which you can use this session to view the history data of the service-order activity lines. Service Order Material Lines: Starts the Service Order Actual Material Costs (tssoc2121m000) session, which you can use this session to create, view, and maintain the actual material costs of a service order. You can view the serialized item required for the service order. Service Order Material Lines - History: Starts the History Service Order Material Costs (tssoc8555m000) session, which you can Use this session to view the service-order material costs history data. Work Orders: Starts the Work Orders (tswcs2100m000) session, which you can use to maintain work orders. You can, for example, view the details of the serialized item on which maintenance is carried out. Work Orders - History: Starts the History Work Orders (tswcs8520m000) session, which you can use to display the history data of work orders. Work Order Material Lines: Starts the Work Order Material Resources (tswcs4110m000) session, which you can use to add material resources to a work order or to a work order activity. You can view the serialized item that are required to carry out the work order. You can also enter a disassembled item. You can enter an item or a serialized item. Work Order Material Lines - History. Starts the History Work Order Material Resources (tswcs8541m000) session, which you can use to display the history data of work order material resources. Maintenance Sales Order Lines. Starts the Maintenance Sales Order Lines (tsmsc1110m000) session. Use this session to create or modify maintenance sales order lines. Maintenance Sales Order Lines - History. Starts the Maintenance Sales Order - History (tsmsc8100m000) session. Use this session to display the history data of the maintenance sales orders. Calls History. Starts the Calls - History (tsclm8520m000) session. Use this session to display current and history (deleted) calls. Failure Analysis. Starts the Consolidated Failure Analysis (tsclm4110m000) session. Use this session to display both current and history Failure Analysis of Service Orders, Material Sales Orders and Work Orders.
Fields | Description
Functional Element | The functional element group that the child item belongs to. Note Functional elements can only be defined if the Functional Elements Active check box in the General Service Parameters (tsmdm0100m000) session is selected. You cannot change the functional element in a physical breakdown. A parent item and child item combination can only belong to one functional element. Related topics To use functional elements
Description | The description or name of the code.
Life Cycle | The life cycle of the item.
Life Cycle | The unit in which the life cycle of the item is expressed.
Description | The description or name of the code.
Maintenance Cycle | The period after which the item requires maintenance. Note Maintenance Cycle is applicable to items or serialized items. If you generate a maintenance prediction for an item using the Generate Maintenance Plan (tsspc2200m000) session, the predicted maintenance dates are calculated for one maintenance cycle only. The maintenance cycle is always equal to or less than the item's life cycle.
Maintenance Cycle | The unit in which the maintenance cycle of the item is defined.
Description | The description or name of the code.
Location Controlled | If this check box is selected, locations are defined for the warehouse.
Cost Price | The item's standard cost price includes material costs, operation costs, and cost price surcharges.
Cost Price | The code of the currency used to calculate the service price for the item.
Description | The description or name of the code.
Service Area | The code of service area in which the configurations of this cluster are located.
Description | The description or name of the code.
Warranty Type | The type of warranty attached for a particular item. The warranty types include the following: Supplier's Warranty Own/Dealer's Warranty Non Specific Warranty
Planned Until Time | The time until which maintenance activities are actually planned for the cluster configuration. Note The planned until time date must fall within the effective period of this cluster configuration. If the cluster is linked to an active contract, you cannot modify this time manually before or during the effective period of the contract. However, you can modify the time to a date after the expiry date of the contract.
Serialized ( Item - General ) | If this check box is selected, occurrences of the item are serialized items. ERP LN generates the serial numbers by using a mask. You can also enter the serial numbers manually.
Item | The item or item code part of a serialized item.
Serial Number | The serial number of the serialized item.
Description | The description or name of the code.
Search Argument | The search key defined for the item. Related topics To use search keys search argument
Alternate Serial Number | If business partners use their own serial numbers as an alternative to the item's manufacturer's one, the business partner's alternative appears in this field. Note In the Configuration Management Parameters (tscfg0100m000) session, the Display by Alternate Serial Numbers check box determines how ERP LN searches for the serialized items.
Cluster | The code that identifies the cluster, to which serialized item belongs. This field is filled in automatically in the following cases: If you link the serialized item to a cluster in the Cluster - Lines (tsbsc1110m000) session. If you link the serialized item to a physical breakdown of which the top serialized item is already linked to a cluster. Note If you link a serialized item (that has a physical breakdown) to a cluster, ERP LN links all the serialized items in the physical breakdown to the same cluster.
Creation Time | The time when the serialized item data is created into ERP LN.
Sold-to Business Partner | The sold-to business partner who owns the serialized item. Note If you link the top serialized item in a physical breakdown to a cluster, ERP LN enters the sold-to business partner of the cluster in this field and disables the field. The serialized items related to the top serialized item have the same sold-to business partner. If the cluster that the top serialized item is linked to has its Ownership Department field populated (in the Clusters (tsbsc1100m000) dynamic session), this field wil be empty and unavailable. To enable this field, clear the Ownership Department field in the Clusters (tsbsc1100m000) session.
Serialized Item Group | The serialized-item group that the serialized item can be classified into.
Warranty | The warranty, if any, that applies to the serialized item. Default value The warranty that is linked to the service item.
Status | The status of the serialized item's physical breakdown structure. Related topics Configuration Status
Top Item | The item code of the highest-level serialized item in the physical-breakdown structure, to which this serialized item belongs. Note The top serialized item is displayed in this field after its status is set to Active. Each time the physical breakdown is changed, the top serialized item is updated.
Top Serial Number | The serial number of the topmost serialized item in this item's physical breakdown.
Service Department | The service department that usually carries out the activities on the serialized item. Default value If the serialized item is part of a cluster, the default service department for the item will be the one assigned to the cluster in the Clusters (tsbsc1100m000) session.
Preferred Engineer | The preferred service employee for the serialized item.
Ship-from BP | The business partner who carries out the subcontracted service or maintenance work for the item. If the subcontractor (buy-from BP) has several branches, the ship-from BP's branch carries out the subcontracting work.
Commands | Description
Dummy Serials Excluded | Filters out the dummy serial numbers. The option is selected by default and therefore the dummy serial numbers are not displayed.
Clear Dummy Serial Field | Clears the Dummy Serial Number field for the item and its physical breakdown structure.
Service Order Activities | Starts the Service Order Activities (tssoc2110m000) session. Use this session to view and maintain the activities of a selected service order. You can view the service order activity carried out for the selected item.
Service Order Activities - History | Starts the History Service Order Activity Lines (tssoc8552m000) session. Use this session to view the history data of the service-order activity lines.
Service Order Material Lines | Starts the Service Order Actual Material Costs (tssoc2121m000) session. Use this session to create, view, and maintain the actual material costs of a service order. You can view the serialized item required for the service order.
Work Orders | Starts the Work Orders (tswcs2100m000) session. Use this session to maintain work orders. You can view the details of the serialized item on which maintenance is carried out.
Work Orders - History | Starts the History Work Orders (tswcs8520m000) session. Use this session to display the history data of work orders.
Work Order Material Lines | Starts the Work Order Material Resources (tswcs4110m000) session. Use this session to add material resources to a work order or to a work order activity. You can view the serialized item that are required to carry out the work order. You can also enter a disassembled item. You can enter an item or a serialized item.
Work Order Material Lines - History | Starts the History Work Order Material Resources (tswcs8541m000) session. Use this session to display the history data of work order material resources.
Contract Configuration Lines | Starts the Contract Configuration Lines (tsctm1110m300) session. Use this session to maintain the configuration that is covered by the service contract.
Contract Quotation Configuration Lines | Starts the Contract Quotation Configuration Lines - History (tsctm8520m100) session. Use this session to maintain the history of the configuration covered by the service-contract quotation.
Maintenance Sales Order Lines | Starts the Maintenance Sales Orders (tsmsc1100m000) session. Use this session to create or modify maintenance sales order lines.
MSO Lines - History | Starts the Maintenance Sales Order - History (tsmsc8100m000) session. Use this session to display the history data of the maintenance sales orders.
Field Change Order Lines | Starts the Field Change Order Lines (tssoc5110m000) session. You can use this session to create, maintain, or view the FCO lines for a selected field change order (FCO).
Service Order Quotation Lines | Starts the Service Order Quotation Configuration Lines - History (tsctm8520m200) session. Use this session to display the history of the items, serialized items, and reference activities covered by the service-order quotation.
Service Order Inspections | Starts the Inspections (tssoc2550m000) session. Use this session to register the results of inspections on a serialized item, which are carried out as part of a service order activity.
Calls History | Starts the Calls - History (tsclm8520m000) session.
Work Order Measurements | Use this session to display current and history (deleted) calls.
Service Item Details | Starts the Items - Service (tsmdm2100m000) session. Use this session to define default service values for items.
Service Order Activities | Starts the Service Order Activities (tssoc2110m000) session. Use this session to view and maintain the activities of a selected service order. You can view the service order activity carried out, for the selected item.
Service Order Activities - History | Starts the History Service Order Activity Lines (tssoc8552m000) session. Use this session to view the history data of the service-order activity lines.
Service Order Material Lines | Starts the Service Order Actual Material Costs (tssoc2121m000) session. Use this session to create, view, and maintain the actual material costs of a service order. You can view the serialized item required for the service order.
Work Orders | Starts the Work Orders (tswcs2100m000) session. Use this session to maintain work orders. You can view the details of the serialized item on which maintenance is carried out.
Work Orders - History | Starts the History Work Orders (tswcs8520m000) session. Use this session to display the history data of work orders.
Work Order Material Lines | Starts the Work Order Material Resources (tswcs4110m000) session. Use this session to add material resources to a work order or to a work order activity. You can view the serialized item that are required to carry out the work order. You can also enter a disassembled item. You can enter an item or a serialized item.
Work Order Material Lines - History | Starts the History Work Order Material Resources (tswcs8541m000) session. Use this session to display the history data of work order material resources.
Calls History | Starts the Calls - History (tsclm8520m000) session.
Print Serialized Items | Starts the Print Serialized Items (tscfg2400m000) session. Use this session to print the serialized items.
Create Call | Starts the Call (tsclm1100m000) session. Use this session to register new calls and to maintain call details, including general data, business partner data, routing data, and diagnosis data.
Create Work Order | Starts the Work Order - Lines (tswcs2100m100) session. Use this session to view, maintain and create work orders.
Production BOM | Starts the Bill of Material (tibom1110m000) session. Use this session to define a bill of material (BOM) (BOM) for manufactured items or purchased items.
Physical Breakdown Log | Starts the Physical Breakdown Log (tscfg2515m000) session. Use this session to display the installations and/or removals of child items to/from a serialized item's physical breakdown.
Physical Breakdown | Starts the Physical Breakdowns (tscfg2110m000) session.
View Inspections(History) | Starts the Serialized Items Inspections History (tssoc2551m000) session. Use this session to view the results of inspections carried out on a serialized item.
Update Engineer and Location Address | Starts the Update Engineer and Location Address (tscfg2700m000) session. Use this session to replace or update an engineer with a new engineer. This session also can be used to replace or update a location address.
Serial Tracking - Overview | Starts the Serial Tracking - Overview (whltc5515m000) session.
Delete Physical Breakdown | Starts the Delete Physical Breakdown (tscfg2210m600) session. Use this session to delete either an entire physical breakdown, or specific parts from a physical breakdown.
Service Resolution - Probability Analysis | Starts the Service Resolution - Probability Analysis (tsclm3150m000) session.
Change Ownership | Starts the Change Ownership of Serialized Item (tscfg2205m000) session. Use this session to change the ownership of a serialized item.