| Update Engineer and Location Address (tscfg2700m000) |  |
| Use this session to replace or update an engineer with a new engineer. This session also can be used to replace or update a location address. Related topics To use From and To fields
Fields | Description
Replace | You can select what you want to replace. The allowed values are: Allowed values Responsible Engineer Preffered Engineer 1 Preffered Engineer 2 Preferred Engineer – Serialized Item Cluster Location Address Serialized Item Location Address Service Order Engineer Service Order Location Address
Interactive | If this check box is selected, the Search Results - Update Engineer and Location Address (tscfg2120m000) session is displayed.
Free | If this check box is selected, the service order or service orders with the status Free are updated. Note You must select atleast one of the statuses to proceed with the updating process.
Planned | If this check box is selected, the service order or service orders with the status Planned are updated. Note You must select atleast one of the statuses to proceed with the updating process.
Released | If this check box is selected, the service order or service orders with the status Released are updated. Note You must select atleast one of the statuses to proceed with the updating process.
Old Engineer | Select the Engineer from the Employees - Service (tsmdm1140m000) session, who must be replaced or updated. Note This field is enabled only if you select either of the following in the Replace field: Responsible Engineer Preferred Engineer 1 Preferred Engineer 2 Preferred Engineer – Serialized Item Service Order Engineer
Old Engineer | The name of the Old Engineer.
New Engineer | Select the Engineer from the Employees - Service (tsmdm1140m000) session, who will replace the old engineer. Note This field is enabled only if you select either of the following in the Replace field: Responsible Engineer Preferred Engineer 1 Preferred Engineer 2 Preferred Engineer – Serialized Item Service Order Engineer
New Engineer | The name of the new engineer.
Old Location Address | Select the Address from the Addresses (tccom4530m000) session that must be replaced or updated. Note This field is enabled only if you select either of the following in the Replace field: Cluster Location Address Serialized Item Location Address Service Order Location Address
Old Location Address | The description of the old address.
New Location Address | Select the Address from the Addresses (tccom4530m000) session that must be replaced or updated. Note This field is enabled only if you select either of the following in the Replace field: Cluster Location Address Serialized Item Location Address Service Order Location Address
New Location Address | The description of the new location address.
Process Report | Process report
Error Report | Error report
Planned Start Time | The range of the Planned Start Date and Time.
Planned Finish Time | The range of the Planned Finish Date and Time.
Commands | Description
Update | Click Update to continue with the updating of either the address or the Service engineer as the case may be.