Client Installation Failed

To succesfully install, follow these steps:

• Allow the client component installation to complete.
• Add/modify user variable CLASSPATH by right clicking on the My Computer icon, select Properties and the Environment tab (Windows NT) or Advanced and Environment Variables (Windows 2000).
• Add or append the path shown in the install dialog to the CLASSPATH variable.
• Close all browser sessions, open a new browser window and connect to OnePoint Diagnostics again.
• Accept the security certificate shown when connecting with the portal.