Each time you connect to OnePoint Diagnostics using the Internet browser, a system compatibility check is performed. The required conditions are checked, and if they are met, the message "System Check Passed OK" is briefly displayed, after which the user proceeds to the next step (client installation or the login screen) automatically.
The exact check list somewhat depend on your specific situation, but it normally includes:
| Test | Comment | ||
| Browser version | See supported browsers information | ||
| Screen Resolution | Needs to be at least 800 x 600 | ||
| Java Support | Must be enabled. See browser setting requirements | ||
| Java Virtual Machine Version | See browser setting requirements | ||
| Cookie Support | Must be enabled. See browser setting requirements | ||
| Internet Connection | From the browser menu, click "File". The "Work Offline" option should not be checked | ||
If one of the check fails, you need to take corrective actions.