Getting Started
Preparatory actions (admin user)
An admin user must
perform the necessary preparatory actions. These preparatory actions are
described in the installation manual included in the OnePoint Diagnostics download packs.
To summarize, these actions are:
- The admin user must have installed and started the OnePoint Diagnostics Portal
server components on a server system connected to the company network
- The admin user must have created (normal) user accounts, giving them access
privileges at IP-address level
Steps involved to get yourself started with OnePoint Diagnostics
After installation of the portal components and the creation of normal users
(see above), the following actions must be carried out. Note: Be
sure to follow these steps accurately. Use the hyperlinks in this overview to
obtain details about the individual steps.
- Open the browser
from the server or from any client PC connected to your network. In the
address bar, specify the correct
address
- A system compatibility check
is performed. If all checks are passed successfully, you automatically
proceed with the client installation
- Use the new logon account (see step 2) and logon
to the support portal
- Configure your mail settings
- Create connections (or use shared
connections if available)
- Optionally share connections, and/or scans with
other users
- Start using the OnePoint Diagnostics features, e.g.: