Setting up and executing services

This page explains the technical details how to setup and run a service scan.

Summary

The main steps are:

Each of these main steps is elaborated next.

Adding services to a folder

The services are available by default in the "Diagnostic Scans" folder (see the folder list). Normally it is therefore not necessary to add services to a folder.

If services have been deleted from the Diagnostic Scans folder and you want to restore them, or if you want to create links to services in a newly created folder, add the service(s) as follows:

Adding remote server(s)

For the SSA ERP LN Diagnostic Scan service, if your Baan software environment runs in client/server mode (i.e. the Baan application runs on one server, and the database on another) you need to add the remote database server to the tree. See the help topic on remote servers.

If you wish to scan a remote application server, add it to the remote server list.

Setting up the required connections

To be able to run a scan, you need to setup connections. See for more information the help page on mandatory connections.

Adding a new configuration

Note: In the screen shots below the SSA ERP LN Diagnostic Scan has been taken as example. The procedure is similar for the other scans.

After having setup all required remote servers and/or connections, a configuration needs to be defined. A configuration is a set of connections for a service.

To create a new configuration, right mouse click the service node, and in the pop-up menu highlight "Add", "Configuration" and click "New":

A wizard is activated. At the introduction screen, enter the configuration name and click "Next":

For the SSA ERP LN Diagnostic Scan service, choose your application server and the RDBMS server. The servers will be equal if Baan runs in hostmode configuration (i.e. the database runs on the application server).

Choose the relevant connections:

In case of client/server configuration select the connections for the database server:

Then click Finish. Your configuration is added to the tree.

Executing a configuration

After having created a new configuration, it can be executed. Right mouse click the configuration and click Edit/Exec:

A window will open wich allows you review and test the connections:

Click Test. The connections will be validated. If a connection is found to be in a condition suitable to continue, its state will be reported as "Valid":

Use the bullet option to schedule execution "Now" or "Later". If you choose "Later" the date time chooser will be initiated after the company selection window (see below). If the tests are passed, click Exec. A company selection window opens:

Click Rebuild to obtain a full list of available companies which are relevant for the package combination linked to the Baan connection profile:

Depending on the service you may select either one or three companies maximum. By default the company specified for the Baan connection profile is selected. This cannot be changed in the company selection window unless you change the connection profile.

After having selected the company/companies, click Finish. If you chose execution at a later stage, the date time chooser will be initiated. In that case, schedule the task and click OK.

If no other tasks are running on the system (see execution constraints), a popup window will inform you about the (planned) start of the service.

Tracking the status

Right mouse click the configuration and in the popup menu, click "Status". The GUI works much like the Plan Status Wizard.

Note: It is best to track the status using the method described here. For technical reasons not all configurations can be tracked by using the plan status wizard opened from the main menu and/or toolbar.

Upon completion, the "Download" and optionally the "Mail" button will be enabled which allows to perform the final actions (mentioned below) after execution.

Obtaining the result

When execution is ready, there is one more thing left to do. The result of the execution (i.e., the generated output) needs to be sent to the Business Intelligence Center for further processing, resulting in a report. When you select the "Download" button, a copy of the output is stored on your local computer and mailing to the Intelligence Center needs to be done manually by the mailing system of your choice at the moment you prefer. When the "Mail" button is enabled and chosen, the mail procedure is started. Depending on the options, either mail is sent immediately or the mail options can be adjusted for this specific operation. For further details on the mail options, see the explanation in the section Mail Settings.