VERSION(S): E-Service 2.0 SITUATION IDENTIFIED IN: E-Service 2.0 SP1 - Glossary SITUATION DESCRIPTION: Some important words are missing in the glossary. SOLUTION DESCRIPTION: The solution for the defect can be found on the Support FTP Site. It contains 2 files. 1 - readme.txt: This solution description 2 - ES2.0SP1P000316102001.zip Copy this file to your local web server. Extract to a temp folder. The extracted solution folder contains 2 folders; E-Service - Copy this folder to /onlinehelp/usa/. Replace the Old one. E-Faq - Copy this folder to /onlinehelp/usa/. Replace the Old one. PATH TO SOLUTION: ftp://ftp.support.baan.com/updates/E-Enterprise/E-Service/2.0/Sol_After_SP1/2.0.1.119175/