VERSION(S): E-Sales 2.1.5 SITUATION IDENTIFIED IN: E-Sales 2.1.5 ==================================== SITUATION DESCRIPTION When the user tries to delete an user with a space in the UserID an error occurs. The error text is: "cannot initialize user with common name...", "error number 80072030". ==================================== SOLUTION DESCRIPTION: The UserID was not Encoded for HTML presentation. In this solution this has been fixed. The solution can be found on the Support FTP Site. It contains 2 files. 1 - readme.txt: This solution description 2 - 215_120389.exe Copy this file to your local web server. Extract to a temp folder and run the install.exe. This installation program will execute the following tasks: - Check on pre-requisites and dependencies - Detect the current configuration settings - Create a pre-install report for customizations - Install the Webapplication files - Install/register Com and MTS Components - Backup the customized files and copy these files in a sub folder of the E-Enterprise installation folder. - Create a log file for each installation task and place these files in a sub folder of the E-Enterprise installation folder. - Update the Registry and Metabase after the installation The extracted solution folder contains 1 file - web\e-common\manager\user_edit.asp ======================== PATH TO SOLUTION: ftp://ftp.support.baan.com/updates/E-Enterprise/E-Sales/2.1/Sol_After_SP5/2.1.5.120389