VERSION(S): E-Sales 2.1 SITUATION IDENTIFIED IN: E-Sales 2.1 SP5 - Manager Pages SITUATION DESCRIPTION: When the using specific characters, the system does not accept this. For example: in "Add Business Partner " if the business partner is: Info'Products BV (their real name) the system does not accept this . Also when you use a name with the " sign the system will shorten this to the name where the " character is detected, e.g. Info" Products BC --> Info Business partner-name containing a "-sign will not be displayed correctly When editing a User and selecting a Business partner (BP) whose name begins with an "-sign (double quotation mark), the BP can be selected but is not displayed in the field 'Business Partner'. SOLUTION DESCRIPTION: The solution can be found on the Support FTP Site. It contains 3 files. 1 - readme.txt: This solution description 2 - UserEdit.asp Copy this asp file to \E-Common\Manager Replace the old one 3 - ECommon.dll: This file has to be registered in MTS To register the above mentioned dll in the winnt machine where E-Sales 2.1 is installed you have to walk through the following tasks: A. On the webserver, you have to stop the website and Microsoft Transaction Server processes. To do this : Open a command window (start-> run -> type: cmd -> ok) Within the command-window run the following commands: net stop iisadmin /y mtxstop (run mtxstop 3 times, becauses that process is running more then one time on the webserver) B. Remove the ECommon component from the E-Enterprise package within Microsoft Transaction Server. Don't close the window after removing the component. C. Now you have to unregister and rename the installed ECommon.dll. Open a commond window (see step A). Within this command window go to the folder Program files\baan\E-Enterprise 2.0\components\ECommon Type : regsvr32 /u ECommon.dll Now the ECommon.dll will be unregistered. Now rename the ECommon.dll to ECommon.bak D. Reboot de webserver E. Copy the attached dll ( ECommon.dll) to the own folder Program files\baan\E-Enterprise 2.0\components\ECommon.dll F. Register this new ECommon.dll Open a commond window (see step A). Within this command window go to the folder Program files\baan\E-Enterprise 2.0\components\ECommon Type : regsvr32 ECommon.dll G. Drag and drop the attached MTS component (ECommon.dll) into the E-Enterprise package within Microsoft Transaction Server. H. Reboot de webserver PATH TO SOLUTION: ftp://ftp.support.baan.com/updates/E-Enterprise/E-Sales/2.1/Sol_After_SP5/2.1.5.114735