VERSION(S): E-ServiceRemote E-ServiceRemote 2.0 SITUATION IDENTIFIED IN: E-ServiceRemote E-ServiceRemote 2.0 SP 1 (E-Common) SITUATION DESCRIPTION: E-Service Remote is visible although not enabled for a specific user. SOLUTION DESCRIPTION: To determine if a product must be visible the "Is Installed" status was used instead of the "Is Available" status. This has been changed The solution can be found on the Support FTP Site. It contains 2 files. 1 - Readme.txt: This solution description 2 - E-Common2.3.4.122332.exe Copy this file to your local web server. Extract to a temp folder and run the install.exe. This installation program will execute the following tasks: - Check on pre-requisites and dependencies - Detect the current configuration settings - Create a pre-install report for customizations - Install the Webapplication files - Backup the customized files and copy these files in a sub folder of the E-Enterprise installation folder. - Create a log file for each installation task and place these files in a sub folder of the E-Enterprise installation folder. - Update the Registry and Metabase after the installation. NOTE: During this installation the E-Enterprise Services may be stopped. These Services have to be started again after this installation. The extracted solution folder contains 1 file: 1. /Default.asp PATH TO SOLUTION: ftp://ftp.support.baan.com/updates/E-Enterprise/E-Common/231/Sol_After_SP4/2.3.4.001_122332/E-Common2.3.4.122332.exe