SITUATION IDENTIFIED IN: E-Common 231 sp3 (E-Procurement 2.1.1, E-Sales 2.2.1, E-Service 2.0.1, E-ServiceRemote 2.0.1, E-Collaboration 2.2 SITUATION DESCRIPTION: We are unable to do hardware load balancing with an E-Enterprise application because of the fact the license information for this E-Enterprise application is stored in the SQL tables. If you try to have multiple web servers using the same set of tables they conflict with each other. Thus not allowing you to license either or any machines except for one. SOLUTION DESCRIPTION: Execute the new LicManager.exe on each webserver The solution can be found on the Support FTP Site. It contains 2 files. 1 - readme.txt: This solution description 2 - LicManager.exe on each webserver: 1. Replace the old LicManager.exe with the new one 2. Execute the exe file PATH TO SOLUTION: ftp://ftp.support.baan.com/updates/E-Enterprise/E-Common/231/Sol_After_SP3/231.3.119217