| # Service Department - Service Areas (tsmdm1506m000) Use this session to display the service areas that selected service centers are responsible for providing service to. Note If you have started this session by zooming, you can only find and select a record. Related topics Service areas Service Department The code of the service department linked to the service area(s). Service Department The description or name of the service department. Service Area The code of the service area that is linked to the service department. Description The description or name of the service area. Service Area Type The service area's type. Main Service Area The service area may have one or more sub service areas belonging to it. Sub Service Area The service area belongs to a main service area. Main Service Area The main service area that the sub service area belongs to. This field must be filled in, but only when the Service Area Type is sub service area. Warehouse The code of warehouse that sources the required inventory for the service area. If this field is not filled in, then by default the warehouse attached to the Service Department in the Service Departments (tsmdm1100m000) session will supply the required inventory. Note The warehouse must be of type Service or Normal. Description The name of the warehouse chosen to supply the required inventory for the Service Area. Trav. Time The average traveling time from the service organization to the service area. The traveling time is expressed in Base Time Unit Hour. When the service/maintenance activities are planned for this service area, LN uses this value as the default traveling time. Note If the Travel Cost Method is set to Based on Area and the call-out charge is zero (0.0), the average time and distance will be used to charge the customer based on the distance rate and time rate defined in the General Service Parameters (tsmdm0100m000) session. |