| # Service Order Online Margin Control (tssoc4500m000) Use this session to view the estimated or actual cost lines for a service order or service order activity. You can view the details related to the estimated or actual costs for all the service orders other than internal service orders. The online margin control data is used to determine the financial visibility of an order which is proposed by comparing the total cost and the total sales amount. The information displayed in this session is used to make the profit and loss analysis for a service order. Note In the Summary tab, the sales amounts and the cost amounts are expressed in the local currency. In the Sales Amounts tab, the sales amounts are expressed in the sales currency. Service Order The Service Order identification code. Order Status The current order status of the service order. A service order can have the following statuses: Free Planned Released Completed Costed Closed Note When the service order has the status Free or Planned no cost lines are displayed. A cancelled order cannot have margin analysis since there are no actual costs. Installation Group The installation group of the service order header. Description The description or name of the code. Sold-to BP The identification of the sold-to business partner for whom the service order is executed. Description The description or name of the code. Service Department The service department that carries out the service order. Description The description or name of the code. Local Currency The local currency of the financial company to which the service department belongs to. Service Engineer The service employee who carries out the service order. Description The description or name of the code. Sales Currency The currency of the invoice sent to the customer. Cost Type The classification of the cost line which belongs to the service order. The available cost types are: Material Labor Other Tooling Subcontracting Help Desk Travel Cost Line The Cost Line Number of either Material / Labor/ Other cost lines. Based on the cost type you can view the data related to Service Order Material Cost Lines / Service Order Labor Cost Lines / Service Order Other Cost Lines. Description The description or name of the code. Activity The line number of the service order activity to which the cost line is linked. Total Sales Amount The total sales amount of the cost line. Note The sum of the total sales amounts for the service order is displayed at the bottom. Total Cost Amount The total cost amount of the cost line. Note The sum of the total cost amounts for the service order is displayed at the bottom. Invoice Sales Amount The invoice sales amount of the cost line sent to the customer. Invoice Sales Amount is calculated by using the following formula:
    Total Invoice Sales Amount = Total Sales Amount - Warranty -
    			 Contract - Quotation - FCO - other costs.
Note Discount is applied on the invoice sales amount after the warranty / contract / quotation / FCO. Invoice Cost Amount The invoice cost amount of the cost line sent to the customer. Invoice Cost Amount is calculated by using the following formula:
    Invoice Cost Amount = Total Cost Amount - Warranty - Contract
         - Quotation - FCO - other costs.
Total Sales The total sales amount of the cost line before subtracting contract/quotation/warranty/discount amounts. Warranty The sales amount covered under warranty for the cost line. Contract The sales amount covered by the service contract is displayed in this field. Order Quotation The sales amount covered by the service order quotation is displayed in this field. FCO The amount covered by the field change order (FCO) if the service order is generated from a FCO (Field Change Order). Other The other travelling, tooling, helpdesk, subcontracting cost amounts. Discount The Discount Amount provided for the cost line. Invoice The invoice amount sent to the customer. Tax The tax amount that must be paid by the customer. The tax amount is calculated on the basis of tax rules of the country for which the service order is executed. Cost Component The cost line's cost component. Frequency The required frequency of the cost line. Example When you run Global SRP for a Service Orders (tssoc2100m000) session, LN calculates a travel cost line for one visit to the service order's location. If the service engineer requires two trips to complete the service order, you can enter two (2) in this field to double the travel costs that LN generated for the service order. Estimated Quantity Estimated Quantity of the cost line that is required for the service order. Unit The unit used to express the Estimated Quantity. Estimated Cost Price Estimated cost price of the cost line for a single unit. Estimated Cost Amount Estimated cost amount of the cost line.
    Estimated Cost Amount = Estimated Cost Price * Estimated Quantity
Actual Frequency The actual frequency of the cost line. Actual Quantity The actual quantity of the cost line that is required for the service order. Unit The unit used to express the actual quantity. Actual Cost Price Actual cost price of the cost line for a single unit. Actual Cost Amount Actual cost amount of the cost line.
    Actual Cost Amount = Actual Cost Price * Actual Quantity
Invoicing The invoice amount sent to the customer. Cost Line Details Use this option to view the cost details. If the order status is Free or Planned estimated cost lines are displayed. If the order status is Released or above, actual cost lines are displayed. Cost Line Amounts Starts the Service Order Online Margin Control (tssoc4500m000) details session. Service Orders Starts the Service Orders (tssoc2100m000) session. Service Order Activities Starts the Service Order Activities (tssoc2110m000) session. Print Service Order Online Margin Starts the session Print Service Order Online Margin (tssoc4400m000) which prints the service order online margin. Margins by Cost Type Starts the session Margins per Cost Type (tssoc4500m100). |