| # To use serialized item groups A serialized item group is a group of serialized items with similar features. Use the Serialized Item Groups (tscfg0110m000) session to define serialized item group. You can use serialized item groups when you plan a service order. Example You can use serialized item groups to select a service engineer on the basis of skill that the service engineer has for a specific serialized item group. The creation of the serialized item group is user defined, but generally relates to a group of similar objects. You can use serialized-item groups when you generate service order planning. The skills and serialized item group of a service employee can be used as planning constraints when LN selects a service engineer to carry out a service order. Related topics Skills To define serialized items |