| # CRM – attributes in the Text Editor If you use the Text Editor to define the layout of a letter or to create a selection expression, you can retrieve attributes. To select an attribute, on the Options menu of the Text Editor, click Start Zoomsession. General notation of an attribute Types of attributes R The attribute is associated with a customer or prospect. P The attribute is associated with an opportunity. C The attribute is associated with a contact. A The attribute is associated with an activity. The general notation of an attribute is as follows: [X, attribute]. The X stands for (R, P, C, or A). The retrieved attribute is always the attribute for a relation (R). If you wish to assign the attribute to a contact, you must change the "R" into "C", and so on. Attribute variables If you want to use attributes in a predefined report, you can use the following variables (arrays): label.data In this array all labels (descriptions) of the attribute are stored. The length of a label is 40 characters, up to 25 labels. attribute.data In this array all values (alphanumeric) are stored (up to 25). attribute.text In this array all text numbers are recorded (up to 10), which can now be printed. Example Activity 'Visit' has three attributes:
Type of atmosphere | friendly, normal, hostile
Start of appointment | early, on time, late
End of appointment | early, on time, late
Attribute two has a text linked to it. The following can be printed:
tdsmi200.cact tdsmi200.dsca
label.data (1) : attribute.data (1)
label.data (2) : attribute.data (2)
label.data (3) : attribute.data (3)
Text label.data (2)
attribute.text (2)
Related topics CRM – Text Editor CRM – overview |