| # Call Groups (tsclm0150m000) Use this session to view and maintain call groups. Related topics To set up Master Data for Call Management Register call Call Group The code that identifies the call group. Description The name or description of the call group. Category Use this field to assign a category to your call group, which enables you to create a two-level structure for call groups. Related Call Group If your call group has the category Call Group2, in this field you can select a call group of category Call Group1, to which this call group will be subordinately related. This enables you to create a two-level structure for your call groups. |