| # Frequently Asked Questions (FAQ) Cross-docking --- What happens if... ...the inbound advice is not part of the receipt procedure? ...the put away or storage list is not part of the receipt procedure? ...the order type does not include a shipment procedure (empty shipment procedure)? ...the outbound order origin is SFC Production? ...my warehouse is a non-location-controlled warehouse? ...my item is a non-location-controlled item? ...a released issue order is changed? ...a released receipt order is changed? ...a back order is created? Cross-docking --- What happens if... ...the inbound advice is not part of the receipt procedure? The goods are immediately cross-docked after confirm receipt. Cross-dock order lines receive the status Staged when confirming the receipt. ...the put away or storage list is not part of the receipt procedure? The cross-dock order line receives the status Staged after the inbound advice is created (put away is done automatically). ...the order type does not include a shipment procedure (empty shipment procedure)? The goods are automatically shipped after put away or confirm storage list. The cross-dock order receives the status Closed. ...the outbound order origin is SFC Production? The outbound procedure will be skipped; the goods already leave the warehouse at the moment of put away inbound advice or confirm storage list. The cross-docking procedure will be even faster if the inbound procedure only involves the Receipts step. The goods will then immediately leave the warehouse when confirming the receipt line. ...my warehouse is a non-location-controlled warehouse? In this case, cross-docking is not meant to move the goods from a receiving location to a staging location. Instead, an inbound order line is just linked to an outbound order line by creating cross-dock orders and cross-dock order lines. As a result, the Generate/Release Outbound Advice, Generate Picking List, and Confirm Pick List steps are skipped. This is an administrative action. When the goods are received in the warehouse (confirm receipt), the goods are placed somewhere in the warehouse, but the cross-dock order line corresponding to the received inbound order line is cross-docked. The outbound order line corresponding to the cross-dock order is ready to be shipped. No outbound advice needs to be generated, and releasing and picking can be skipped. When the goods are shipped, the cross-dock order is closed. In short, cross-docking in a non-location-controlled warehouse comprises just two steps: Confirm Receipt (line) and Confirm Shipment (line). Additionally, inbound approvals can be done, as in location-controlled warehouses. ...my item is a non-location-controlled item? The same applies as for a non-location-controlled warehouse. ...a released issue order is changed? The corresponding cross-dock order will be canceled when a released issue order is changed. LN will handle the issue order as being released again, and will check the Generate Cross-dock Order when Releasing Order to Warehousing setting at warehouse level. If enabled, a new cross-dock order is created. NoteYou can only change an issue order, if no outbound advice has been generated yet, and, in case of cross-docking, if no inbound advice has been generated for the cross-dock order line(s). ...a released receipt order is changed? When a line of type Receipt is changed (for example, a purchase order line), the related cross-dock order lines are canceled. No new cross-dock order lines are created. ...a back order is created? After goods have been cross-docked and the corresponding outbound order line receives the status Shipped, the cross-dock order is closed or canceled. The Requested Quantity to Cross-dock of the cross-dock order can be: completely cross-docked, partly cross-docked, not cross-docked at all. LN will not automatically create a new cross-dock order and cross-dock order lines for the back-order quantity. For a back-order, a new cross-dock order must be created manually, or, depending on the parameter settings, will be generated automatically: During release of the back-order to warehousing. During Generate Outbound Advice. NoteA cross-dock order may also be never created again, because in the meantime goods can be taken out of the warehouse (from a bulk location or a pick location). |