| # Close Customer Claims (tscmm1250m000) Use this session to to close a customer claim. Related topics Customer claim process Creating supplier claim request from customer claims Supplier claim process Creating supplier claim requests from service order cost lines/maintenance sales coverage lines Generating supplier claim Selection Range Customer Claim The From and To fields define a range of: customer claims to be closed. Customer Claim The From and To fields define a range of: customer claims to be closed. Sold-to BP The From and To fields define a range of: sold-to business partners for which claims must be closed . Sold-to BP The From and To fields define a range of: sold-to business partners for which claims must be closed . Service Department The From and To fields define a range of: service departments for which the customer claims must be closed. Service Department The From and To fields define a range of: service departments for which the customer claims must be closed. Creation Date The From and To fields define a range of: time interval for which the customer claims must be closed. Creation Date The From and To fields define a range of: time interval for which the customer claims must be closed. Options Delete Customer Claims If this check box is selected, customer claim must be deleted when it is closed. The claim must be posted to history before it is deleted. Copy Closed Claims to History If this check box is selected, the claim must be posted to history before it is deleted. This option is disabled when Delete Customer Claims checkbox is selected. Reports Process Report If this check box is selected, LN prints a report with a statement that customer claim is closed. Error Report If this check box is selected, LN prints a error report with a details of reason for closing the customer claim. Process Close the customer claim. |