<?xml version="1.0" encoding="utf-8"?>
<ManualTopic ID="/baanerp/docs/app_service" xml:lang="en">
   <Header>
      <Title>Service</Title>
   </Header>
   <GeneralSection>
      <List>
         <ListItem ID="tscfgug">
            <Paragraph>
               <Link href="ftp://ftp.infor.com/||U8999FUS.pdf|U8999|tscfg*" role="wwwlink">Infor LN Service - User Guide for Configuration Management</Link>
            </Paragraph>
            <Paragraph>This guide provides information about the various processes
			 in Configuration Management and the procedure to create installation groups and
			 generate the physical breakdown structure of the items.</Paragraph>
         </ListItem>
         <ListItem ID="tsctmug">
            <Paragraph>
               <Link href="ftp://ftp.infor.com/||U9152FUS.pdf|U9152|" role="wwwlink">Infor LN Service - User Guide for Contract Management</Link>
            </Paragraph>
            <Paragraph>This guide provides information about the various processes
			 in Contract Management and the procedure to create contract quotations,
			 contract templates, contracts, contract installments, contract coverage and
			 contract revenue recognition.</Paragraph>
         </ListItem>
         <ListItem ID="tsquotug">
            <Paragraph>
               <Link href="ftp://ftp.infor.com/||U9537EUS.pdf|U9537|" role="wwwlink">Infor LN Service - User Guide for Service Quotations</Link>
            </Paragraph>
            <Paragraph>This guide provides information about the various concepts
			 such as service quotations, quotation status and quotation calculation methods
			 in Service Quotations.</Paragraph>
         </ListItem>
         <ListItem ID="tsclmug">
            <Paragraph>
               <Link href="ftp://ftp.infor.com/||U8954FUS.pdf|U8954|" role="wwwlink">Infor LN Service - User Guide for Call Management</Link>
            </Paragraph>
            <Paragraph>This guide provides information about the various Call
			 Management processes available, and the procedure to create and process
			 calls.</Paragraph>
         </ListItem>
         <ListItem ID="tsterritplanug">
            <Paragraph>
               <Link href="ftp://ftp.infor.com/||U9804AUS.pdf|U9804|" role="wwwlink">Infor LN Service - User Guide for Territory Planning</Link>
            </Paragraph>
            <Paragraph>This guide provides information about the various concepts
			 and processes available in Territory Planning.</Paragraph>
         </ListItem>
         <ListItem ID="tsgroupplanug">
            <Paragraph>
               <Link href="ftp://ftp.infor.com/||U9793AUS.pdf|U9793|" role="wwwlink">Infor LN Service - User Guide for Group Planning</Link>
            </Paragraph>
            <Paragraph>This guide provides information about the various concepts
			 and processes available in Group Planning.</Paragraph>
         </ListItem>
         <ListItem ID="tsfieldservug">
            <Paragraph>
               <Link href="ftp://ftp.infor.com/||U9000FUS.pdf|U9000|" role="wwwlink">Infor LN Service - User Guide for Field Service</Link>
            </Paragraph>
            <Paragraph>This guide provides information about the various concepts
			 and processes such as reference activities, service order processing and field
			 change order, available in Field Service.</Paragraph>
         </ListItem>
         <ListItem ID="tsmscug">
            <Paragraph>
               <Link href="ftp://ftp.infor.com/||U9132FUS.pdf|U9132|" role="wwwlink">Infor LN Service - User Guide for Maintenance Sales Order Control (Depot Repair)</Link>
            </Paragraph>
            <Paragraph>This guide provides information about the various concepts
			 and processes such as maintenance sales order, sales order status and sales
			 order line status, available in Maintenance Sales Order.</Paragraph>
         </ListItem>
         <ListItem ID="tswcsug">
            <Paragraph>
               <Link href="ftp://ftp.infor.com/||U9133FUS.pdf|U9133|" role="wwwlink">Infor LN Service - User Guide for Work Order Control (RMA &amp; Depot Repair)</Link>
            </Paragraph>
            <Paragraph>This guide provides information about the various concepts
			 and processes such as work order control, subcontracting and material
			 allocation, available in Work Order Control.</Paragraph>
         </ListItem>
         <ListItem ID="tscmmug">
            <Paragraph>
               <Link href="ftp://ftp.infor.com/||U9798AUS.pdf|U9798|" role="wwwlink">Infor LN Service - User Guide for Claim Management</Link>
            </Paragraph>
            <Paragraph>This guide provides information about the various concepts
			 and processes such as warranty, warranty handling and linking warranties,
			 available in Claim Management.</Paragraph>
         </ListItem>
         <ListItem ID="tswarrantiesug">
            <Paragraph>
               <Link href="ftp://ftp.infor.com/||U9796AUS.pdf|U9796|" role="wwwlink">Infor LN Service - User Guide for Warranties</Link>
            </Paragraph>
            <Paragraph>This guide provides information about the various concepts
			 and processes such as customer claim, supplier claim and generating supplier
			 claim, available for the Warranty functionality.</Paragraph>
         </ListItem>
      </List>
      <List>
         <ListItem ID="crossseritemsug">
            <Paragraph>
               <Link href="ftp://ftp.infor.com/||U8937FUS.pdf|U8937|" role="wwwlink">Infor LN - User Guide for Serialized Items</Link>
            </Paragraph>
            <Paragraph>This document describes the setup and use of <Link href="/baanerp/tc/glossary/glossary#000302" role="glossary">serialized item</Link> in <GUIRef href="/baanerp/wh" role="package">Warehousing</GUIRef>, <GUIRef href="/baanerp/ti" role="package">Manufacturing</GUIRef>, and <GUIRef href="/baanerp/ts" role="package">Service</GUIRef>.</Paragraph>
         </ListItem>
         <ListItem ID="crossppegug">
            <Paragraph>
               <Link href="ftp://ftp.infor.com/||U9777BUS.pdf|U9777|*" role="wwwlink">Infor LN - User Guide for Project Pegging</Link>
            </Paragraph>
            <Paragraph>This document explains the process to set up and use <Link href="/baanerp/tc/glossary/glossary#000600" role="glossary">pegs</Link> in project manufacturing environments. The usage of pegs across LN, the setup and usage of
			 borrow/loan inventory transfers between cost pegs, and the handling of <Link href="/baanerp/tc/glossary/glossary#000610" role="glossary">costing breaks</Link>, are also described.</Paragraph>
         </ListItem>
      </List>
   </GeneralSection>
</ManualTopic>