| # Generic Warranties (tsctm5100m000) Use this session to define a generic warranty for anonymous and serialized items, service types, customer claim lines, service order activities and maintenance sales order lines. You can also define the Currency in which the sales amounts in the coverage/cost lines are expressed and the period for which the warranty is valid. The Effective Date and the Expiry Date determine the time period for which the generic warranty can be used. Related topics Warranties Warranty handling on service order/activity/maintenance sales order Warranty handling on customer claims Generic Warranty The code of the generic warranty. Warranty Template The code of the warranty template from which all the related coverage and cost terms are derived. Description The description or name of the code. Description The description or name of the code. Service Office The code of the service department linked to the generic warranty. This department also determines the financial company from which the home currencies are derived. Description The description or name of the code. Currency The currency in which the amounts defined for the generic warranty are expressed. Description The description or name of the code. Use Period for Serialized Item If this check box is selected, you can define the period for which the warranty is applicable. Note The value in this field cannot be modified if coverage terms are defined for the warranty template. Installation Period The time period for which the generic warranty is effective. Note The value in this field is defaulted from the Warranty Templates (tsctm0120m000) session when a Warranty Template is defined. However, LN allows you to modify the value in this field. This field is mandatory if the Use Period for Serialized Item check box is selected. Period Unit The unit in which the installation period is expressed. Allowed values Period Unit Note The value in this field is defaulted from the Warranty Templates (tsctm0120m000) session when a Warranty Template is defined. However, LN allows you to modify the value in this field. This field is mandatory if the Use Period for Serialized Item check box is selected. Effective Date The date from which the warranty is effective . Expiry Date The date on which the warranty expires. Text The information related to the generic warranty. |