| # Serialized Items (tscfg2100m000) Use this session to list and maintain details of serialized items. Note The serialized items that you enter in this session are also automatically entered in the Serialized Items (tcibd4501m000) session. You can link a serialized item to an Installation group in the Installation (tsbsc1110m000) session. A tool item can be selected as a serialized item. If you set the status of a top serialized item to Active, you cannot delete its related physical breakdown. The Replace Serial Number command that starts the Replace Serial Number (tscfg2210m800) session allows you to replace the old serial number with the new serial number, is displayed only when you select the Configuration Status Usage checkbox in the Configuration Management Parameters (tscfg0100m000) session. Related topics Warranties Warranty handling on service order/activity/maintenance sales order Warranty handling on customer claims Travel Cost Lines Default Setup Creating and Generating Travel Cost Lines Recalculating Travel Cost Lines Item The item code of the serialized item. In the details session you can: Enter the code of an item defined in the Items - Service (tsmdm2100m000) session for the basis of your serialized item. Enter an undefined code to create a new item (not defined in the Items - Service (tsmdm2100m000) session). Note You can leave this field empty if, in the Configuration Management Parameters (tscfg0100m000) session, the Empty Item Field Allowed check box is selected. For batch repair work orders, you can only include the serialized items with status set to Defective. The item must be of the type Serialized in the Inventory Planning module in Infor LN Common and Infor LN Service Serial Number The serial number of the serialized item. Note If you create a serial number and, in the Item - General (tcibd0101s000) session, the Serialized check box is selected, the mask of the associated item group is used. Otherwise, the default mask set in the COM Parameters (tccom0000s000) session is used. The created number will not be shown in the Serialized Items (tcibd4501m000) session. If the Dummy Serial Number check box on the Item Control tab of the details session is selected, you can change the serial number by means of the Replace Dummy Serial Number (tscfg2210m700) session. Related topics To define a mask Search Argument The search key of the serialized item. Related topics Using search keys Alternate Serial Number If business partners use their own serial numbers as an alternative to the item's manufacturer's one, the business partner's alternative is given in this field. Note In the Configuration Management Parameters (tscfg0100m000) session, the Display by Alternate Serial Numbers check box determines how LN browses when zooming to serialized items. Installation Group The installation group to which the top item is linked. This field is automatically filled: If you link the serialized item to an Installation group in the Installations (tsbsc1110m000) session. If you link the serialized item to a physical breakdown of which the top serialized item is already linked to an Installation group. Note If you link a serialized item (that has a physical breakdown) to an Installation group, LN links all the serialized items in the physical breakdown to the same Installation group. Installation Group The name or description of the Installation group. Creation Time The time when the serialized item data is entered into LN. Sold-to B.P. The sold-to business partner who owns the serialized item. Note If you link the top serialized item in a physical breakdown to an Installation group, LN enters the sold-to business partner of the Installation group in this field and disables the field. The serialized items that are related to the top serialized item have the same sold-to business partner. If the Installation group that the top serialized item is linked to has its Department field filled (in the Installation Groups (tsbsc1100m000) dynamic session), this field will be empty and disabled. If you want to enable this field, clear the Department field in the Installation Groups (tsbsc1100m000) session. Sold-to Address The address of the sold-to business partner. Sold-to Address The address (code) of the sold-to business partner. Sold-to Contact The contact of the sold-to business partner. General If this check box is selected, additional text regarding general details about the item has been created. Note You can print this text with the Print Serialized Items (tscfg2400m000) session. Related topics Text (additional) Using texts Technical If this check box is selected, additional text regarding technical details about the item has been created. Note You can print this text with the Print Serialized Items (tscfg2400m000) session. Related topics Text (additional) Using texts Specification If this check box is selected, additional text regarding item specifications has been created. Note You can print this text with the Print Serialized Items (tscfg2400m000) session. Related topics Text (additional) Using texts Service Department The service department that usually carries out the activities on the serialized item. Default value If the serialized item is part of an Installation group, the default service department for the item will be the one assigned to the Installation group in the Installation Groups (tsbsc1100m000) session. Service Department The name of the service department. Calendar The calendar that details the times when the serialized item is available for service or maintenance. LN uses the calendar when you release a service order. Usage Class The serialized item's usage class. Note If you generate a maintenance plan, LN only selects the maintenance concepts with the same usage class. Priority Indicates the priority of the serialized item. The priority can affect the response times in the Call Management module. Note Increasing the number decreases the priority. Related topics Priorities Preferred Engineer The preferred service employee for the serialized item. Preferred Engineer The name of the preferred engineer. Location Address The (code of the) address where the serialized item is located. Address The serialized item's address details. Work Site Info An additional description of the location's address. Example: the room number, floor, and building (in a large building complex). Mobile If this check box is selected, the serialized item is not fixed to a particular place, and can be moved. Example: a mobile crane. Technical Contact The person at the customer's site who is responsible for technical correspondence regarding the serialized item. Planned Until Time The date and time until when the maintenance activities are planned for the serialized item. Note The date of the Planned Until Time must fall within the effective period of this serialized item. Serialized Item Group The serialized-item group that the serialized item can be classified into. Note If the Serialized Item Group check box in the Configuration Management Parameters (tscfg0100m000) session is selected, this field must be filled. Dummy Serial Number If this check box is selected, the serialized items has a dummy serial number. Note Use the Replace Dummy Serial Number (tscfg2210m700) session to change the (dummy) serial number. If you clear this check box and save the record, you cannot change the serial number anymore. Revision The identification of any revisions of the serialized item. Note This field is enabled only if: Engineering Revisions Active check box is selected in the General Service Parameters (tsmdm0100m000) session. The item is revision controlled. You cannot modify this field if: The serialized item is covered by a service contract (that is, the Cost Coverage field set to either Covered or to Covered & Used for Definition), and is present on a contract configuration line. The serialized item is present in the physical breakdown structure. Top serialized item is present in the Installation group. Item must be lot controlled (tcibd0501m000). Revision must have status approved by production (tiedm1100m000) and copied to Production Item 360 (timfc1500m000). Item must be in inventory (whltc1100m000). Weight The weight of the serialized item. Default value The weight of the item specified in the Items - General (tcibd0501m000) session. If the weight is not specified, this field remains empty. Note You can change the weight if required. Weight If the weight for the item is filled in the Items - General (tcibd0501m000) session, this is the weight unit of the item. If the weight is not filled in for the item, the base unit for weight that is defined in the MCS Parameters (tcmcs0500m000) session is displayed. Material The material of which the serialized item is made. Default value The material specified for the item in the Items - General (tcibd0501m000) session. If the material is not specified, this field remains empty. Note You can change the material if required. Size The size of the serialized item. Default value The size specified for the item in the Items - General (tcibd0501m000) session. If the size is not specified, this field remains empty. Note You can change the size if required. Standard The standard that applies to the serialized item. Default value The standard specified for the item in the Items - General (tcibd0501m000) session. If the standard is not specified, this field remains empty. Note You can change the standard if required. Item Picture The picture that is defaulted from the Item - General (tcibd0101s000) session. Serialized Item Picture The picture that is defaulted from the Serialized Items (tscfg2100m000) session. You can add or modify picture of Serialized Item. Buy-from B.P. The buy-from business partner from whom the serialized item was purchased. Sold-to B.P. The name of the business partner. Sales Value The sales price of the serialized item. This price is used to determine the price of a service contract, service-contract quotation or service-order quotation if the pricing method is Sales Value of Configuration. Sales Value The reference currency defined in the Companies (tcemm1170m000) session. Delivery Time The date that the serialized item is delivered by the buy-from business partner. If a warranty of type Supplier's Warranty applies to the serialized item, this date is used as the starting date for the warranty. Installation Time The date on which the serialized item is installed and in operation. If a warranty applies to the serialized item and the warranty type is Own/Dealer's Warranty, this date is used as the start date of the warranty. Note This date must be on or after the delivery date. Manufacturer The manufacturer of the serialized item. Manufacturer The name of the manufacturer of the serialized item. Specification A Additional specification of the serialized item. Specification B Additional specification of the serialized item. Manufacturing Date The production date of the serialized item. Effectivity Unit A reference number, for example a sales order line or a project deliverable line, that is used to model deviations for a unit effective item. Machine For internal maintenance, you can define a machine as a serialized item. Note If the serialized item is owned by an external business partner, you cannot specify a machine. Machines can only be defined for internal ownership (empty sold-to BP property). If Manufacturing is not implemented, this field is inactive. The machine must be linked to the department. Refer to the Machines (tirou0102m000) session. Project The project from which the serialized item is derived. When you copy project breakdown structures to a physical breakdown, the project code, as well as the original element or activity, is stored for each serialized item that is created. Note If you run the Copy Project Breakdown Structure (tscfg2210m200) session, the project is entered here. This can be used if the costs for service activities must be accounted to a project. Project Element/Activity The element or activity of the project from which the serialized item was derived (with the Copy Project Breakdown Structure (tscfg2210m200) session). Originating Order The type of order from which the serialized item is created. Originating Order Line The type of order line from which the serialized item is created. Top Item The item code of the highest-level serialized item in the physical-breakdown structure, to which this serialized item belongs. Note The top serialized item is displayed in this field after its status is set to Active. Each time the physical breakdown is changed, the top serialized item is updated. Top Serial Number The serial number of the topmost serialized item in this item's physical breakdown. Status The status of the serialized item's physical breakdown. Configuration Status Note If the serialized item is a child item in a physical breakdown, its status cannot be set. Only the status of the top most serialized item can be set. Note If this check box is cleared, the Status of the serialized item is not displayed in the Serialized Items (tscfg2100m000) session. You can set the status for serialized items that are received back in the warehouse to Defective. You can change the status of a range of Installation groups to Active with the Activate Installations (tscfg2210m500) session, which will set all serialized items in those Installation groups to Active. If an item's status is: Startup, it can only be changed to Active. Active, it can only be changed to Revision. Revision, it can only be changed to Active. Note The following status are added for reverse logistics: Removed: For items with little or no value. Defective: For items that can be repaired or refurbished Working Condition: For items that are in working condition. To be Recycled: For items that require special waste handling. Status Time The date on which the serialized item's status is set or changed. Note If the status of the topmost serialized item is set to Active, the Status and Status Time fields of the serialized items that constitute its physical breakdown are also updated. Actual Location Type The actual location type. The location type can be Configuration, Service department, In Transit, Warehouse- available, Warehouse-in-use and so on. Note A serialized item can be present in many places based on the life cycle and state in service. Actual Location The actual location. The actual location represents the entity of the actual location type, the code of the service department or warehouse and so on. Last Updated Time The date and time at which the records were most recently updated. Warranty The warranty (if any) that applies to the serialized item. Default value The warranty that is linked to the service item. Note The Installation Time field must be entered. Warranty The name or description of the warranty. Terms Expire On The expiry date of the warranty term that has the longest validity duration. For example, if a serialized item's warranty type is Supplier's Warranty and the serialized item's warranty contains the following warranty terms: Material X, duration 12 months. Labor Y, duration 6 months. The operational date is 01-01-2003. The Terms Expire On field of the serialized item displays: 01-01-2004 Repair Warranty Duration Defaulted from service-item data or enter the repair warranty duration on each of the serialized item concerned. Note LN Service considers Repair Warranty Duration defined by the user for applying the repair warranty coverage Related topics Repair Warranty Repair Warranty Duration The unit used to specify the repair warranty duration. Cost Coverage Specifies whether the item is covered by a service contract. Service Contract The code of the active service contract (if any) that covers the serialized item. Subcontractor If the serialized item requires any subcontracted service and maintenance work, this subcontractor (buy-from BP) is responsible for carrying it out. Note The subcontractor must be an active buy-from business partner. If the serialized item is covered by a service contract, this field cannot not be modified. If the serialized item is derived from a service item, the subcontractor will be defaulted from that service item. Name The name of the subcontractor (buy-from BP). Ship-from BP The business partner who carries out the subcontracted service or maintenance work for the item. Typically used when the subcontractor (buy-from BP) has several branches, the ship-from BP is the branch that carries out the subcontracting work. Note Ship-from BP can only be filled in if the subcontractor is filled in. Ship-from BP must be related to the subcontractor (buy-from BP). Ship-from BP must be active. Name The name of the ship-from BP. Ship-from Address The address of the ship-from BP. Blanket Agreement A high level agreement that describes the terms and conditions applicable for the item for which service is provided by a third-party organization. After the blanket agreement is defined, the details will be provided to the organization for which items must be subcontracted. The blanket agreement can become the basis for a subcontract agreement. Note This field can only be filled if the Subcontractor field is filled. If the serialized item is derived from a service item, the blanket agreement is defaulted from that service item. This field will be filled in by default and cannot be modified if the serialized item is: Covered by a service contract. Part of the physical breakdown of a serialized item covered by a service contract. Part of an Installation group whose top serialized item is covered by a service contract. In Use By Business Partner The code of the sold-to business partner's customer who uses the serialized item. Address The address of the in-use by business partner. Contact The code of the contact responsible for the contractual and financial agreements with the sold-to business partner. Operator Contact The code of the contact who is the operator of the serialized item. The contact operator is assigned to the serialized item at the site of the in-use by business partner. Serialized Item Warranty Terms If this check box is selected, warranty coverage is defined for the serialized item. If this check box is cleared, you can define generic warranty for the item. Generic Warranty The generic warranty defined for the serialized item. Note This field is applicable only if the Serialized Item Warranty Terms check box is not selected. Description The description or name of the code. Supplier Warranty Template The code of the supplier warranty template. Terms Expire On The date on which the warranty terms expire. Call-out Charge The call-out charge. Note This field is applicable only if the Sold-to Business Partner is specified. Currency The currency in which the Call-out Charge is expressed. Note This field is mandatory only if the Call-out Charge is not zero. Service Area The location of the serialized item. Note This field is applicable only if the Use Service Area check box is selected in the General Service Parameters (tsmdm0100m000) session.` Distance Zone A unique code (maximum 3 digits, alpha-numeric) identifying the distance zone. Clear Dummy Serial Field Clears the Dummy Serial Number field for the item and its physical breakdown structure. Physical Breakdown Starts the Physical Breakdowns (tscfg2110m000) session, which you can use to maintain the physical breakdown of the selected item. Warranty Terms Starts the Warranty Coverage Terms (tsctm1120m500) session, which you can use to customize the warranty terms of the serialized items or Installation groups. Change Ownership Starts the Change Ownership of Serialized Item (tscfg2205m000) session, which you can use to change the ownership of the serialized item. Update Engineer and Location Address Use this option to replace or update engineer and location address. Starts the session Update Engineer and Location Address (tscfg2700m000). |