| # Pre-installation tasks Run these tasks: Check if the DEM Content Pack is already installed. It is possible that during the LN installation with the staging wizard, the DEM Content Pack is already installed. To verify this, start the session Versions (tgbrg1500m000) in the correct company number and check if the version is present. If the verison is present, check if the post installation steps were run correctly. User 'demo' must be created, otherwise you must create this user first. Ensure to select the Process Browser checkbox for the user 'demo' in session User Data (ttaad2500m000). Retrieve a model license key. To retrieve a model license key Log an incident on http://www.inforxtreme.com using your support account. Provide this information: Incident text "Requesting license key for DEM Content Pack " Version code: l10_030S1 Customer code of the company (user) as provided by Infor after you validated your Infor LN application. You can retrieve this customer code through the SLM management Console or by running session Support Information Tool (ttsit0100m000). Note If the version code and customer code are not provided in the incident correctly, you will receive an incorrect licence key. |