| # Service This topic lists the differences topics for Service between Infor LN 10 and Infor LN 10.2.1. New or changed functionality is described in these topics: Search path for labor rates (service contract) Group planning in service Allocate resource in group planning Territory planning Cost pegging in depot repair Multiple skills per activity Inspections and maintenance notifications Route planning Usage based preventive maintenance Search logic for service contract Claim handling Print on invoice Internal subcontracting on depot repair Internal commercial rates Remaining differences are described by these areas: Preventive maintenance Service order control Master data management Configuration management Activity management Maintenance sales order control Work order control Call management Service quotations Claim management |