| # Service order control This topic describes the differences between the Service Order Control in Infor LN 10 and in Infor LN 10.2.1 that are not already discussed in other Differences topics. New and changed functionality Generate Service Call from Service order Activity The Generate Call command is added in Service Order Activities (tssoc2110m000) and Service Order Activity - Lines (tssoc2110m100) sessions. The Related Orders command is added in Service Order Activities (tssoc2110m000) and Service Order Activity - Lines (tssoc2110m100) sessions. Use this option to access the details of the related orders for the specific service order. The Related Orders To and Related Orders From option is added in Service Order Activities (tssoc2110m000) and Service Order Activity - Lines (tssoc2110m100) sessions. Use the options to view the related orders within the service package and the related orders originating from the packages such as Purchase, Manufacturing, and Warehouse. Default Engineer Assignment in Service Orders The Default Preferred Engineer during Global SRP and Default Preferred Engineer during Order Creation check boxes are added in Service Order Parameters (tssoc0100m000) session. Return unconsumed Items to Warehouse The Return unconsumed Items to Warehouse checkbox is added to the Service Order Actual Material Costs (tssoc2121m000) session, that allows you to create a material line for material that must be returned to the warehouse. Labor Line Mandatory and Travel Line Mandatory The Labor Line Mandatory and Travel Line Mandatory check boxes are added to the Service Order Parameters (tssoc0100m000) session. If you select this check box, a reference to a Service Order Labor Cost line and Service Order other Cost line must be specified when a line is created in the Service Order Hours (bptmm1130m000) session. Use Fixed Repair Prices in Service Orders A new check box Use Fixed Repair Prices in Service Orders is added to the Service Order Parameters (tssoc0100m000) session. Price Origin, Pricing Contract and Pricing Contract Line The Pricing Contract, Pricing Contract Line, Price Origin fields are added to the following sessions: Service Orders (tssoc2100m000) Service Order(tssoc2100m100) Service Order Activities (tssoc2110m000) Service Order Activity - Lines (tssoc2110m100) History Service Orders (tssoc8551m000) History Service Order Activities (tssoc8552m000) Price Origin The Price Origin field is added to the following sessions: Service Order Estimated Material Costs (tssoc2120m000) Service Order Actual Material Costs (tssoc2121m000) Service Order Estimated Labor Costs (tssoc2130m000) Service Orders Actual Labor Costs (tssoc2131m000) Service Order Estimated Other Costs (tssoc2140m000) Service Order Actual Other Costs (tssoc2141m000) History Service Order Material Costs (tssoc8555m000) History Service Order Labor Costs (tssoc8556m000) History Service Order Other Costs (tssoc8557m000) |