| # Customer Claim Deliveries (tscmm1112m000) Use this session to register, maintain and process customer claim line materials that must be delivered (reimbursed) to the customer. Related topics Customer claim process Claim The unique code for customer claim. This is a display field. Related topics To use number groups and series Customer claim process Creating supplier claim request from customer claims Supplier claim process Creating supplier claim requests from service order cost lines/maintenance sales coverage lines Generating supplier claim Description The description or name of the code. Line The customer claim line number. Detail Line The sequence number of the customer claim line to allow the delivery of different items for one claim line Warehouse Order Line The warehouse order line linked to the customer claim. Warehouse order line number is used to identify the warehouse outbound line to allow the delivery of different items for one claim line. Delivery Item Item The item delivered to the customer. Note The value in this field is defaulted with the claimed item defined in Customer Claim Lines (tscmm1110m000) session. This field is not enabled when a purchase order exists for the claim line. Serial Number The serial number of the item delivered to the customer. Note This field is enabled only if the item is serialized. Description The description or name of the code. Revision The Revision of the delivered item. Effectivity Unit The effectivity unit code. Description The description or name of the code. Quantity The quantity of the material to be delivered to the customer. Note The value in this field must be one (1) if the item is a serialized item. Unit The physical quantity in which an item is delivered. For example, a quantity of wood can be expressed as a length by using the unit of one meter, or as a volume by using the unit of one cubic meter. Delivered Quantity The actual quantity of the material delivered to the customer. Inventory Unit The unit in which delivered material is expressed. Final Delivery If this check box is selected, final delivery of the material is done to the customer. LN populates this field. However, you cannot change this data. Material Type The status of the material type on the claim delivery line. By default LN sets the value to Reimburse Material. However, you cannot change this data. Allowed values Claim Material Line Type Ownership The ownership of the material to be delivered. If Material Type field is set to Return Material, by default, LN sets the value of this field to Customer Owned. If Material Type field is set to Reimburse Material, by default, LN sets the value of this field to Company Owned. Allowed values Ownership Procedure Delivery Type The Delivery Type of the delivery item. By default, this field is set to From Warehouse. Allowed values Customer Claim Delivery Type Warehouse The warehouse from which material is delivered. Description The description or name of the code. Lot Selection You can select the item's delivery conditions in this field, If the claim line's item is a lot item. Allowed values Lot Selection Lot The code of the lot that is used for the Item (when subject to lot control). Times Planned Delivery Time The planned date and time when the claim must be delivered. Planned Receipt Time The planned date and time when the item is received by the customer. Actual Delivery Time The actual delivery time of the item to be delivered to the customer. ATP Date The ATP date when the delivery item is available in the delivery warehouse. Note The ATP date is applicable only when the claim parameter ATP Check Enabled field is checked in Claim Management Parameters (tscmm0100m000) session. Related topics Impact of ATP Date ATP Miscellaneous Logistics Carrier/LSP The Carrier (proposed) to deliver the item. Note This field is defaulted from the Ship-to business partner defined in the Ship-to Business Partner (tccom4111s000) session. Description The description or name of the code. Carrier Binding If this check box is selected, LN does not allows the user to change the Carrier/LSP of the claim line in Warehousing. Note This field is enabled only if the Carrier/LSP field is defined. Route The route used to deliver the item. Description The description or name of the code. General Delivery Terms The delivery terms code. The delivery terms can include the Point of Title Passage. Related topics Delivery terms Description The description or name of the code. Point of Title Passage The point of title passage code. Description The description or name of the code. Buy-from Business Partner The buy-from business partner from which items are purchased to be delivered. Description The description or name of the code. Customs Value The value used to determine VAT amount during import/export of goods. Currency The currency in which the customs values are expressed. Delivery Note Motive of Transport The reason code indicating the reason for transportation. LN defaults the reason code defined in the Reasons (tcmcs0105m000) session. Note The Reason Type must be set to Motive of Transport in Reasons (tcmcs0105m000) session. This field is not applicable if the Delivery Notes checkbox is selected in the Implemented Software Components (tccom0100s000) session. Description The description or name of the code. Delivery Code The code of the entity paying for the transportation. Note The Reason Type must be set to Delivery Code in Reasons (tcmcs0105m000) session. This field is enabled only if Delivery Notes checkbox is selected in the Implemented Software Components (tccom0100s000) session. Inventory On Hand The inventory on hand of the item listed in the Warehouse - Item Inventory (whwmd2515m000) session. On Order The inventory on order listed for the item in the Warehouse - Item Inventory (whwmd2115s000) session. Allocated The inventory on allocation listed for the item in the warehouse. |