| # Scope The objective of this case is to describe which subsequent activities must be carried out to respond adequately to a request for a quotation for a specified product. High-level product engineering is required to complete the quotation. This quotation can result in an order if the customer agrees to the proposal. For example, this case is common for engineer-to-order organizations that produce customer specified products. An example is the machine-building industry. The process of the customer who actually accepts the quotation is modeled in case Scope. In this case, the production of the item, which is controlled on a project basis, and the actual delivery to the customer, are also represented. The process of bidding and negotiating with the customer is not represented in any case. |