<?xml version="1.0" encoding="utf-8"?>
<ManualTopic ID="/baanerp/ff/service/service_ff_sbm" xml:lang="it">
   <Header>
      <Title> Gestione conto lavoro</Title>
      <Keyword type="header" order="d1e374660">
         <Level1>Functions and features</Level1>
         <Level2>Gestione conto lavoro</Level2>
      </Keyword>
      <Keyword type="header" order="d1e374666">
         <Level1>Gestione conto lavoro</Level1>
         <Level2>functions and features</Level2>
      </Keyword>
   </Header>
   <ConceptSection>
      <Paragraph>You use <GUIRef href="/baanerp/ts/sbm" role="module">Gestione conto lavoro</GUIRef> to define subcontract agreements related to the service
		provider's business partners. For the main contractor, proper registration is
		required to align the contractor’s service contracts (contract with the
		customer) with the <Link href="/baanerp/ts/glossary/glossary#000398" role="glossary">subcontract agreements</Link> (contract with the subcontractor/supplier). Registration is
		performed for services covered by a subcontractor and some necessary
		information. With call dispatching, some of this data is used to route a <Link href="/baanerp/ts/glossary/glossary#Call_ts" role="glossary">call</Link> to the subcontractor. If valid subcontract agreements are defined, calls can be
		assigned to subcontractors, by sending the problem details via e-mail. If
		suppliers cannot respond in time, or if the problem is urgent, you can send a
		reminder to the supplier.</Paragraph>
   </ConceptSection>
   <GeneralSection>
      <List>
         <ListItemHead>
            <Link href="/baanerp/ts/sbm/tssbm1100m000" role="session" Update="No">Subcontract agreement</Link>
         </ListItemHead>
         <ListItem>
            <Paragraph>Subcontract
			 agreements can be either manually defined or generated from a <Link href="/baanerp/ts/glossary/glossary#ServicContra_ts" role="glossary">service contract</Link>. Subcontract agreement information is
			 usually stored as a header and one or more lines. The header is a statement
			 that lists the subcontractor details, contract details, and the customer
			 details. The line includes the items and service level
			 requirements.</Paragraph>
         </ListItem>
      </List>
   </GeneralSection>
</ManualTopic>