<?xml version="1.0" encoding="utf-8"?>
<Session ID="/baanerp/ts/cfg/tscfg2100m100" xml:lang="en">
   <Header>
      <Title>Serialized Item 360 (tscfg2100m100)</Title>
   </Header>
   <HelpTopic>
      <AimSection>
         <Paragraph>Use this session to, have a complete
		  visibility into serialized items used across the ERP Enterprise Service module.
		  Visibility into a <Link href="/baanerp/ts/glossary/glossary#ProducLifeCy_ts" role="glossary">product life cycle</Link> of any <Link href="/baanerp/ts/glossary/glossary#Objects_ts" role="glossary">serialized item</Link> enables you to understand efficiently the
		  behavior and even plan actions/maintenance.</Paragraph>
      </AimSection>
      <Note>
         <SectionTitle>Note</SectionTitle>
         <Paragraph>The Replace Serial Number command that starts the <Link href="/baanerp/ts/cfg/tscfg2210m800" role="session">Replace Serial Number (tscfg2210m800)</Link> session allows you to replace the old serial number with
		  the new serial number, is displayed only when you select the <GUIRef href="/baanerp/ts/cfg/tscfg0100m000#tscfg000.tcfg" role="manual">Configuration Status Usage</GUIRef> checkbox in the <Link href="/baanerp/ts/cfg/tscfg0100m000" role="session">Configuration Management Parameters (tscfg0100m000)</Link> session.</Paragraph>
      </Note>
      <GeneralSection>
         <SectionTitle>How to use the Serialized Item 360 (tscfg2100m100) session</SectionTitle>
         <Paragraph>Select serialized item from the serialized item list. The
		  serialized item details, such as the <Link href="/baanerp/ts/glossary/glossary#000350" role="glossary">functional element</Link>, <Link href="/baanerp/ts/glossary/glossary#000358" role="glossary">life cycle</Link>, <Link href="/baanerp/ts/glossary/glossary#ServicArea_ts" role="glossary">service area</Link>, warranty type and so on, appear in the
		  boxes at top of the session.</Paragraph>
         <Paragraph>To view the serialized item details, double-click the
		  serialized item line in the list.</Paragraph>
         <Paragraph>The check marks under <GUIRef href="" role="manual">Additional Information</GUIRef> indicate which data is available for the selected serialized item.</Paragraph>
         <Paragraph>You can click the following links, or click the corresponding
		  commands on the <Link href="/baanerp/tc/glossary/glossary#specific" role="glossary">appropriate</Link> menu:</Paragraph>
         <List>
            <ListItem>
               <GUIRef href="" role="manual">Service Order Activities:</GUIRef> Starts the Service
			 Order Activities (tssoc2110m000) session, which you can use to view and
			 maintain the activities of a selected service order. You can view the service
			 order activity, for the selected item.</ListItem>
            <ListItem>
               <GUIRef href="" role="manual">Service Order Activities - History:</GUIRef> Starts
			 the <Link href="/baanerp/ts/soc/tssoc8552m000" role="session">History Service Order Activity Lines (tssoc8552m000)</Link> session,
			 which you can use this session to view the history data of the service-order
			 activity lines.</ListItem>
            <ListItem>
               <GUIRef href="" role="manual">Service Order Material Lines:</GUIRef> Starts the
			 Service Order Actual Material Costs (tssoc2121m000) session, which you can use
			 this session to create, view, and maintain the actual material costs of a
			 service order. You can view the serialized item required for the service
			 order.</ListItem>
            <ListItem>
               <GUIRef href="" role="manual">Service Order Material Lines - History:</GUIRef> Starts the History Service Order Material Costs (tssoc8555m000) session, which
			 you can Use this session to view the <Link href="/baanerp/ts/glossary/glossary#ServOrderMat_ts" role="glossary">service-order material costs</Link> history data.</ListItem>
            <ListItem>
               <GUIRef href="" role="manual">Work Orders:</GUIRef> Starts the Work Orders
			 (tswcs2100m000) session, which you can use to maintain work orders. You can,
			 for example, view the details of the serialized item on which maintenance is
			 carried out.</ListItem>
            <ListItem>
               <GUIRef href="" role="manual">Work Orders - History:</GUIRef> Starts the <Link href="/baanerp/ts/wcs/tswcs8520m000" role="session">History Work Orders (tswcs8520m000)</Link> session, which you
			 can use to display the history data of work orders.</ListItem>
            <ListItem>
               <GUIRef href="" role="manual">Work Order Material Lines:</GUIRef> Starts the <Link href="/baanerp/ts/wcs/tswcs4110m000" role="session">Work Order Material Resources (tswcs4110m000)</Link> session, which you can use to
			 add material resources to a work order or to a work order activity. You can
			 view the serialized item that are required to carry out the work order. You can
			 also enter a disassembled item. You can enter an item or a serialized
			 item.</ListItem>
            <ListItem>
               <GUIRef href="" role="manual">Work Order Material Lines - History.</GUIRef> Starts
			 the <Link href="/baanerp/ts/wcs/tswcs8541m000" role="session">History Work Order Material Resources (tswcs8541m000)</Link> session, which you can use to display the history data of work order material
			 resources.</ListItem>
            <ListItem>
               <GUIRef href="" role="manual">Maintenance Sales Order Lines.</GUIRef> Starts the
			 Maintenance Sales Order Lines (tsmsc1110m000) session. Use this session to
			 create or modify maintenance sales order lines.</ListItem>
            <ListItem>
               <GUIRef href="" role="manual">Maintenance Sales Order Lines - History.</GUIRef> Starts the <Link href="/baanerp/ts/msc/tsmsc8100m000" role="session">Maintenance Sales Order - History (tsmsc8100m000)</Link> session. Use this session to display the history data of the maintenance sales
			 orders.</ListItem>
            <ListItem>
               <GUIRef href="" role="manual">Calls History.</GUIRef> Starts the <Link href="/baanerp/ts/clm/tsclm8520m000" role="session">Calls - History (tsclm8520m000)</Link> session. Use this session to display current
			 and history (deleted) calls.</ListItem>
            <ListItem>
               <GUIRef href="" role="manual">Failure Analysis.</GUIRef> Starts the <Link href="/baanerp/ts/clm/tsclm4110m000" role="session">Consolidated Failure Analysis (tsclm4110m000)</Link> session.
			 Use this session to display both current and history Failure Analysis of <GUIRef href="" role="manual">Service Orders</GUIRef>, <GUIRef href="" role="manual">Material Sales Orders</GUIRef> and <GUIRef href="" role="manual">Work Orders</GUIRef>.</ListItem>
            <ListItem>
               <GUIRef href="" role="manual">Create Service Order.</GUIRef> A service order and
			 service order activity is created for the selected serialized item. Starts the <Link href="/baanerp/ts/soc/tssoc2110m100" role="session">Service Order Activity - Lines (tssoc2110m100)</Link> session. Use this session to view and
			 modify the created service order activity.</ListItem>
         </List>
      </GeneralSection>
   </HelpTopic>
   <Fields>
      <FieldHelp ID="felm.desc">
         <Header>
            <Title>Description</Title>
         </Header>
         <FuncDesc>The description or name of the code.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="srpd">
         <Header>
            <Title>Life Cycle</Title>
         </Header>
         <FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#000358" role="glossary">life cycle</Link> of the item.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="peru">
         <Header>
            <Title>Life Cycle</Title>
         </Header>
         <FuncDesc>The unit in which the <Link href="/baanerp/ts/glossary/glossary#000358" role="glossary">life cycle</Link> of the item is expressed.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="peru.desc">
         <Header>
            <Title>Description</Title>
         </Header>
         <FuncDesc>The description or name of the code.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="nrpe">
         <Header>
            <Title>Maintenance Cycle</Title>
         </Header>
         <FuncDesc>The period after which the item requires maintenance.</FuncDesc>
         <Note>
            <SectionTitle>Note</SectionTitle>
            <List>
               <ListItem>Maintenance Cycle is applicable to items or serialized
				items.</ListItem>
               <ListItem>If you generate a <Link href="/baanerp/ts/glossary/glossary#MaintePredic_ts" role="glossary">maintenance prediction</Link> for an item using the <GUIRef href="/baanerp/ts/spc/tsspc2200m000" role="session">Generate Maintenance Plan (tsspc2200m000)</GUIRef> session, the predicted maintenance
				dates are calculated for one maintenance cycle only.</ListItem>
               <ListItem>The maintenance cycle is always equal to or less than the
				item's <Link href="/baanerp/ts/glossary/glossary#000358" role="glossary">life cycle</Link>.</ListItem>
            </List>
         </Note>
      </FieldHelp>
      <FieldHelp ID="prun">
         <Header>
            <Title>Maintenance Cycle</Title>
         </Header>
         <FuncDesc>The unit in which the maintenance cycle of the item is
		  defined.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="prun.desc">
         <Header>
            <Title>Description</Title>
         </Header>
         <FuncDesc>The description or name of the code.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="locc">
         <Header>
            <Title>Location Controlled</Title>
         </Header>
         <FuncDesc>If this check box is selected, <Link href="/baanerp/ts/glossary/glossary#000383" role="glossary">locations</Link> are defined for the warehouse.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="copr">
         <Header>
            <Title>Cost Price</Title>
         </Header>
         <FuncDesc>The item's standard cost price includes material costs,
		  operation costs, and cost price surcharges.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="ccur">
         <Header>
            <Title>Cost Price</Title>
         </Header>
         <FuncDesc>The code of the <Link href="/baanerp/tc/glossary/glossary#Currency_tc" role="glossary">currency</Link> used to calculate the service price for the
		  item.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="ccur.desc">
         <Header>
            <Title>Description</Title>
         </Header>
         <FuncDesc>The description or name of the code.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="csar">
         <Header>
            <Title>Service Area</Title>
         </Header>
         <FuncDesc>The code of service area in which the configurations of this
		  Installation group are located.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="csar.desc">
         <Header>
            <Title>Description</Title>
         </Header>
         <FuncDesc>The description or name of the code.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="wttp">
         <Header>
            <Title>Warranty Type</Title>
         </Header>
         <FuncDesc>The type of warranty attached for a particular item.</FuncDesc>
         <Note>
            <SectionTitle/>
            <Paragraph>The warranty types include the following:</Paragraph>
            <List>
               <ListItem>
                  <GUIRef href="" role="manual">Supplier's Warranty</GUIRef>
               </ListItem>
               <ListItem>
                  <GUIRef href="" role="manual">Own/Dealer's Warranty</GUIRef>
               </ListItem>
               <ListItem>
                  <GUIRef href="" role="manual">Non Specific Warranty</GUIRef>
               </ListItem>
            </List>
         </Note>
      </FieldHelp>
      <FieldHelp ID="seri">
         <Header>
            <Title>Serialized ( Item - General )</Title>
         </Header>
         <FuncDesc>If this check box is selected, occurrences of the item are serialized items. ERP Enterprise generates the serial
		  numbers by using a mask. You can also enter the serial numbers
		  manually.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tscfg200.item">
         <Header>
            <Title>Item</Title>
         </Header>
         <FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#000075" role="glossary">item</Link> or item code part of a <Link href="/baanerp/ts/glossary/glossary#Objects_ts" role="glossary">serialized item</Link>.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="item.picture">
         <Header>
            <Title>Picture</Title>
         </Header>
         <FuncDesc>The serialized item picture, defaulted from the <Link href="/baanerp/ts/cfg/tscfg2100m000" role="session">Serialized Items (tscfg2100m000)</Link> session. If the picture is not present in the <GUIRef href="" role="manual">Serialized Item (tscfg2100m000)</GUIRef> session, the picture is
		  defaulted from the <Link href="/baanerp/tc/ibd/tcibd0101s000" role="session">Item - General (tcibd0101s000)</Link> session.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tscfg200.sern">
         <Header>
            <Title>Serial Number</Title>
         </Header>
         <FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#SerialNumber_ts" role="glossary">serial number</Link> of the serialized
		  item.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tscfg200.desc">
         <Header>
            <Title>Description</Title>
         </Header>
         <FuncDesc>The description or name of the code.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tscfg200.sear">
         <Header>
            <Title>Search Argument</Title>
         </Header>
         <FuncDesc>The search key defined for the item.</FuncDesc>
         <RelatedTopics>
            <SectionTitle>Related topics</SectionTitle>
            <RelTopic>
               <Link href="/baanerp/basictasks/000010" role="manual">To use search keys</Link>
            </RelTopic>
            <RelTopic>
               <Link href="/baanerp/ts/glossary/glossary#000082" role="glossary">search argument</Link>
            </RelTopic>
         </RelatedTopics>
      </FieldHelp>
      <FieldHelp ID="tscfg200.srbp">
         <Header>
            <Title>Alternate Serial Number</Title>
         </Header>
         <FuncDesc>If business partners use their own serial numbers as an
		  alternative to the item's manufacturer's one, the business partner's
		  alternative appears in this field.</FuncDesc>
         <Note>
            <SectionTitle>Note</SectionTitle>
            <Paragraph>In the <GUIRef href="/baanerp/ts/cfg/tscfg0100m000" role="session">Configuration Management Parameters (tscfg0100m000)</GUIRef> session, the <Link href="/baanerp/ts/cfg/tscfg0100m000#tscfg000.dsbp" role="formfield">Display by Alternate Serial Numbers</Link> check box determines how ERP Enterprise searches for the
			 serialized items.</Paragraph>
         </Note>
      </FieldHelp>
      <FieldHelp ID="tscfg200.clst">
         <Header>
            <Title>Installation group</Title>
         </Header>
         <FuncDesc>The code that identifies the <Link href="/baanerp/ts/glossary/glossary#000306" role="glossary">installation group</Link>, to which serialized item belongs.</FuncDesc>
         <SimpleSection>
            <List>
               <ListIntro>This field is filled in automatically in the following
				cases:</ListIntro>
               <ListItem>If you link the serialized item to an Installation group in
				the <GUIRef href="/baanerp/ts/bsc/tsbsc1110m000" role="session">Installations (tsbsc1110m000)</GUIRef> session.</ListItem>
               <ListItem>If you link the serialized item to a physical breakdown of
				which the top serialized item is already linked to an installation group.</ListItem>
            </List>
         </SimpleSection>
         <Note>
            <SectionTitle>Note</SectionTitle>
            <Paragraph>If you link a serialized item (that has a physical
			 breakdown) to an Installation group, ERP Enterprise links all the serialized items in the physical
			 breakdown to the same Installation group.</Paragraph>
         </Note>
      </FieldHelp>
      <FieldHelp ID="tscfg200.crtm">
         <Header>
            <Title>Creation Time</Title>
         </Header>
         <FuncDesc>The time when the serialized item data is created into ERP Enterprise.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tscfg200.ofbp">
         <Header>
            <Title>Sold-to Business Partner</Title>
         </Header>
         <FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#SoldtoBusine_tc" role="glossary">sold-to business partner</Link> who owns the serialized item.</FuncDesc>
         <Note>
            <SectionTitle>Note</SectionTitle>
            <List>
               <ListItem>If you link the top serialized item in a physical breakdown
				to an Installation group, ERP Enterprise enters the sold-to business partner of the
				installation group in this field and disables the field.</ListItem>
               <ListItem>The serialized items related to the top serialized item
				have the same sold-to business partner.</ListItem>
               <ListItem>If the Installation group that the top serialized item is
				linked to has its <GUIRef href="/baanerp/ts/bsc/tsbsc1100m000#tsbsc100.odpt" role="manual">Ownership Department</GUIRef> field populated (in the <GUIRef href="/baanerp/ts/bsc/tsbsc1100m000" role="session">Installation Groups (tsbsc1100m000)</GUIRef> dynamic session), this field will be empty and
				unavailable. To enable this field, clear the <GUIRef href="/baanerp/ts/bsc/tsbsc1100m000#tsbsc100.odpt" role="manual">Ownership Department</GUIRef> field in the <GUIRef href="/baanerp/ts/bsc/tsbsc1100m000" role="session">Installation Groups (tsbsc1100m000)</GUIRef> session.</ListItem>
            </List>
         </Note>
      </FieldHelp>
      <FieldHelp ID="tscfg200.sigr">
         <Header>
            <Title>Serialized Item Group</Title>
         </Header>
         <FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#ObjectGroup_ts" role="glossary">serialized-item group</Link> that the serialized item can be classified into.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tscfg200.cwte">
         <Header>
            <Title>Warranty</Title>
         </Header>
         <FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#Warranty_ts" role="glossary">warranty</Link>, if any, that
		  applies to the serialized item.</FuncDesc>
         <DefaultValue>
            <SectionTitle>Default value</SectionTitle>
            <Paragraph>The warranty that is linked to the service item.</Paragraph>
         </DefaultValue>
      </FieldHelp>
      <FieldHelp ID="tscfg200.stat">
         <Header>
            <Title>Status</Title>
         </Header>
         <FuncDesc>The status of the serialized item's physical breakdown
		  structure.</FuncDesc>
         <RelatedTopics>
            <SectionTitle>Related topics</SectionTitle>
            <RelTopic>
               <Link href="/baanerp/ts/domains/cfg.cfst" role="domain">Configuration Status</Link>
            </RelTopic>
         </RelatedTopics>
      </FieldHelp>
      <FieldHelp ID="tscfg200.titm">
         <Header>
            <Title>Top Item</Title>
         </Header>
         <FuncDesc>The item code of the highest-level serialized item in the <Link href="/baanerp/ts/glossary/glossary#000310" role="glossary">physical-breakdown</Link> structure, to which this serialized item belongs.</FuncDesc>
         <Note>
            <SectionTitle>Note</SectionTitle>
            <List>
               <ListItem>The top serialized item is displayed in this field after
				its status is set to <GUIRef href="/baanerp/ts/domains/cfg.cfst#actv" role="option">Active</GUIRef>.</ListItem>
               <ListItem>Each time the physical breakdown is changed, the top
				serialized item is updated.</ListItem>
            </List>
         </Note>
      </FieldHelp>
      <FieldHelp ID="tscfg200.tser">
         <Header>
            <Title>Top Serial Number</Title>
         </Header>
         <FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#SerialNumber_ts" role="glossary">serial number</Link> of
		  the topmost serialized item in this item's physical breakdown.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tscfg200.mdpt">
         <Header>
            <Title>Service Department</Title>
         </Header>
         <FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#ServicCenter_ts" role="glossary">service department</Link> that usually carries out the activities on the serialized item.</FuncDesc>
         <DefaultValue>
            <SectionTitle>Default value</SectionTitle>
            <Paragraph>If the serialized item is part of an installation group,
			 the default service department for the item will be the one assigned to the
			 Installation group in the <GUIRef href="/baanerp/ts/bsc/tsbsc1100m000" role="session">Installation Groups (tsbsc1100m000)</GUIRef> session.</Paragraph>
         </DefaultValue>
      </FieldHelp>
      <FieldHelp ID="tscfg200.emno">
         <Header>
            <Title>Preferred Engineer</Title>
         </Header>
         <FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#PreferEngine_ts" role="glossary">preferred service employee</Link> for the serialized item.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tscfg200.sfbp">
         <Header>
            <Title>Ship-from Business Partner</Title>
         </Header>
         <FuncDesc>The business partner who carries out the subcontracted service
		  or maintenance work for the item. If the subcontractor (buy-from BP) has
		  several branches, the ship-from BP's branch carries out the subcontracting
		  work.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tscfg200.ccnt">
         <Header>
            <Title>Technical Contact</Title>
         </Header>
         <FuncDesc>The person at the customer's site who is responsible for
		  technical correspondence regarding the serialized item.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tscfg200.ladr">
         <Header>
            <Title>Location Address</Title>
         </Header>
         <FuncDesc>The (code of the) <Link href="/baanerp/tc/glossary/glossary#Address_tc" role="glossary">address</Link> where the
		  serialized item is located.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tscfg200.srno">
         <Header>
            <Title>Originating Order</Title>
         </Header>
         <FuncDesc>The type of order from which the serialized item is
		  created.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tscfg200.spno">
         <Header>
            <Title>Originating Order Line</Title>
         </Header>
         <FuncDesc>The type of order line from which the serialized item is
		  created.</FuncDesc>
      </FieldHelp>
   </Fields>
   <FormCommands>
      <CommandHelp ID="filter.dummy.serials">
         <Header>
            <Title>Dummy Serials Excluded</Title>
         </Header>
         <FuncDesc>Filters out the dummy serial numbers. The option is selected by
		  default and therefore the dummy serial numbers are not displayed.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="clear.dummy.serial.flag">
         <Header>
            <Title>Clear Dummy Serial Field</Title>
         </Header>
         <FuncDesc>Clears the <GUIRef href="/baanerp/ts/cfg/tscfg2100m000#tscfg200.dsnr" role="manual">Dummy Serial Number</GUIRef> field for the item and its <Link href="/baanerp/ts/glossary/glossary#000310" role="glossary">physical breakdown</Link> structure.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="exec.so.activity">
         <Header>
            <Title>Service Order Activities</Title>
         </Header>
         <FuncDesc>Starts the <GUIRef href="/baanerp/ts/soc/tssoc2110m000" role="session">Service Order Activities (tssoc2110m000)</GUIRef> session. Use this session to view and
		  maintain the activities of a selected service order. You can view the service
		  order activity carried out for the selected item.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="exec.soactivity.hist">
         <Header>
            <Title>Service Order Activities - History</Title>
         </Header>
         <FuncDesc>Starts the <GUIRef href="/baanerp/ts/soc/tssoc8552m000" role="session">History Service Order Activity Lines (tssoc8552m000)</GUIRef> session. Use this session to view
		  the history data of the service-order activity lines.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="exec.so.materiallines">
         <Header>
            <Title>Service Order Material Lines</Title>
         </Header>
         <FuncDesc>Starts the <GUIRef href="/baanerp/ts/soc/tssoc2121m000" role="session">Service Order Actual Material Costs (tssoc2121m000)</GUIRef> session. Use this session to
		  create, view, and maintain the actual material costs of a service order. You
		  can view the serialized item required for the service order.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="exec.work.orders">
         <Header>
            <Title>Work Orders</Title>
         </Header>
         <FuncDesc>Starts the <GUIRef href="/baanerp/ts/wcs/tswcs2100m000" role="session">Work Orders (tswcs2100m000)</GUIRef> session. Use this session to maintain work orders. You
		  can view the details of the serialized item on which maintenance is carried
		  out.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="exec.workorders.hist">
         <Header>
            <Title>Work Orders - History</Title>
         </Header>
         <FuncDesc>Starts the <GUIRef href="/baanerp/ts/wcs/tswcs8520m000" role="session">History Work Orders (tswcs8520m000)</GUIRef> session. Use this session to display the history data
		  of work orders.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="exec.wo.materiallines">
         <Header>
            <Title>Work Order Material Lines</Title>
         </Header>
         <FuncDesc>Starts the <GUIRef href="/baanerp/ts/wcs/tswcs4110m000" role="session">Work Order Material Resources (tswcs4110m000)</GUIRef> session. Use this session to add material
		  resources to a work order or to a work order activity. You can view the
		  serialized item that are required to carry out the work order. You can also
		  enter a disassembled item. You can enter an item or a serialized
		  item.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="exec.womlines.hist">
         <Header>
            <Title>Work Order Material Lines - History</Title>
         </Header>
         <FuncDesc>Starts the <Link href="/baanerp/ts/wcs/tswcs8541m000" role="session">History Work Order Material Resources (tswcs8541m000)</Link> session. Use this session to display the history data of work order material
		  resources.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="exec.cont.conf.lines">
         <Header>
            <Title>Service Contract Lines</Title>
         </Header>
         <FuncDesc>Starts the <GUIRef href="/baanerp/ts/ctm/tsctm1110m300" role="session">Contract Configuration Lines (tsctm1110m300)</GUIRef> session. Use this session to
		  maintain the configuration that is covered by the service contract.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="exec.cquot.conf.lines">
         <Header>
            <Title>Contract Quotation Lines</Title>
         </Header>
         <FuncDesc>Starts the <GUIRef href="/baanerp/ts/ctm/tsctm8520m100" role="session">Contract Quotation Configuration Lines - History (tsctm8520m100)</GUIRef> session. Use this
		  session to maintain the history of the configuration covered by the
		  service-contract quotation.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="exec.mso.lines">
         <Header>
            <Title>Maintenance Sales Order Lines</Title>
         </Header>
         <FuncDesc>Starts the <GUIRef href="/baanerp/ts/msc/tsmsc1100m000" role="session">Maintenance Sales Orders (tsmsc1100m000)</GUIRef> session. Use this session to create or modify
		  maintenance sales order lines.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="exec.msolines.hist">
         <Header>
            <Title>Maintenance Sales Order Lines - History</Title>
         </Header>
         <FuncDesc>Starts the <Link href="/baanerp/ts/msc/tsmsc8100m000" role="session">Maintenance Sales Order - History (tsmsc8100m000)</Link> session. Use this session to display the history data of the maintenance sales
		  orders.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="exec.fco.lines">
         <Header>
            <Title>Field Change Order Lines</Title>
         </Header>
         <FuncDesc>Starts the <Link href="/baanerp/ts/soc/tssoc5110m000" role="session">Field Change Order Lines (tssoc5110m000)</Link> session. You can use this session to create,
		  maintain, or view the <Link href="/baanerp/ts/glossary/glossary#FielChanOrLi_ts" role="glossary">FCO lines</Link> for a selected <Link href="/baanerp/ts/glossary/glossary#FieldChangeO_ts" role="glossary">field change order (FCO)</Link>.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="exec.calls.hist">
         <Header>
            <Title>Calls History</Title>
         </Header>
         <FuncDesc>Starts the <Link href="/baanerp/ts/clm/tsclm8520m000" role="session">Calls - History (tsclm8520m000)</Link> session.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="exec.ser.item.details">
         <Header>
            <Title>Service Item Details</Title>
         </Header>
         <FuncDesc>Starts the <Link href="/baanerp/ts/mdm/tsmdm2100m000" role="session">Items - Service (tsmdm2100m000)</Link> session. Use this session to define default
		  service values for items.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="exec.so.activity">
         <Header>
            <Title>Service Order Activities</Title>
         </Header>
         <FuncDesc>Starts the <GUIRef href="/baanerp/ts/soc/tssoc2110m000" role="session">Service Order Activities (tssoc2110m000)</GUIRef> session. Use this session to view and
		  maintain the activities of a selected service order. You can view the service
		  order activity carried out, for the selected item.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="exec.soactivity.hist">
         <Header>
            <Title>Service Order Activities - History</Title>
         </Header>
         <FuncDesc>Starts the <Link href="/baanerp/ts/soc/tssoc8552m000" role="session">History Service Order Activity Lines (tssoc8552m000)</Link> session.
		  Use this session to view the history data of the service-order activity lines.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="exec.so.materiallines">
         <Header>
            <Title>Service Order Material Lines</Title>
         </Header>
         <FuncDesc>Starts the <GUIRef href="/baanerp/ts/soc/tssoc2121m000" role="session">Service Order Actual Material Costs (tssoc2121m000)</GUIRef> session. Use this session to
		  create, view, and maintain the actual material costs of a service order. You
		  can view the serialized item required for the service order.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="exec.work.orders">
         <Header>
            <Title>Work Orders</Title>
         </Header>
         <FuncDesc>Starts the <GUIRef href="/baanerp/ts/wcs/tswcs2100m000" role="session">Work Orders (tswcs2100m000)</GUIRef> session. Use this session to maintain work orders. You
		  can view the details of the serialized item on which maintenance is carried
		  out.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="exec.workorders.hist">
         <Header>
            <Title>Work Orders - History</Title>
         </Header>
         <FuncDesc>Starts the <Link href="/baanerp/ts/wcs/tswcs8520m000" role="session">History Work Orders (tswcs8520m000)</Link> session. Use this
		  session to display the history data of work orders.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="exec.wo.materiallines">
         <Header>
            <Title>Work Order Material Lines</Title>
         </Header>
         <FuncDesc>Starts the <Link href="/baanerp/ts/wcs/tswcs4110m000" role="session">Work Order Material Resources (tswcs4110m000)</Link> session. Use this session to
		  add material resources to a work order or to a work order activity. You can
		  view the serialized item that are required to carry out the work order. You can
		  also enter a disassembled item. You can enter an item or a serialized
		  item.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="exec.womlines.hist">
         <Header>
            <Title>Work Order Material Lines - History</Title>
         </Header>
         <FuncDesc>Starts the <Link href="/baanerp/ts/wcs/tswcs8541m000" role="session">History Work Order Material Resources (tswcs8541m000)</Link> session. Use this session to display the history data of work order material
		  resources.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="tscfg2400m000">
         <Header>
            <Title>Print Serialized Items</Title>
         </Header>
         <FuncDesc>Starts the <Link href="/baanerp/ts/cfg/tscfg2400m000" role="session">Print Serialized Items (tscfg2400m000)</Link> session. Use this session to print the
		  serialized items.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="exec.create.call">
         <Header>
            <Title>Create Call</Title>
         </Header>
         <FuncDesc>Starts the <Link href="/baanerp/ts/clm/tsclm1100m000" role="session">Call (tsclm1100m000)</Link> session. Use this session to register new calls and to
		  maintain call details, including general data, business partner data, routing
		  data, and diagnosis data.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="exec.create.so">
         <Header>
            <Title>Create Service Order</Title>
         </Header>
         <FuncDesc>Starts the <Link href="/baanerp/ts/soc/tssoc2110m100" role="session">Service Order Activity - Lines (tssoc2110m100)</Link> session. Use this session to view and
		  modify the service order and service order activity created for the selected
		  serialized item.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="exec.create.work.order">
         <Header>
            <Title>Create Work Order</Title>
         </Header>
         <FuncDesc>Starts the <GUIRef href="/baanerp/ts/wcs/tswcs2100m100" role="session">Work Order - Lines (tswcs2100m100)</GUIRef> session. Use this session to view, maintain and create
		  work orders.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="exec.production.bom">
         <Header>
            <Title>Production BOM</Title>
         </Header>
         <FuncDesc>Starts the <GUIRef href="/baanerp/ti/bom/tibom1110m000" role="session">Bill of Material (tibom1110m000)</GUIRef> session. Use this session to define a <Link href="/baanerp/ti/glossary/glossary#BillOfMateri_ti" role="glossary">bill of material (BOM)</Link> (BOM) for
		  manufactured items or purchased items.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="view.breakdown.log">
         <Header>
            <Title>Physical Breakdown Log</Title>
         </Header>
         <FuncDesc>Starts the <Link href="/baanerp/ts/cfg/tscfg2515m000" role="session">Physical Breakdown Log (tscfg2515m000)</Link> session. Use this
		  session to display the installations and/or removals of child items to/from a
		  serialized item's physical breakdown.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="physical.breakdown">
         <Header>
            <Title>Physical Breakdown</Title>
         </Header>
         <FuncDesc>Starts the <GUIRef href="/baanerp/ts/cfg/tscfg2110m000" role="session">Physical Breakdowns (tscfg2110m000)</GUIRef> session.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="tscfg2700m000">
         <Header>
            <Title>Update Engineer and Location Address</Title>
         </Header>
         <FuncDesc>Starts the <Link href="/baanerp/ts/cfg/tscfg2700m000" role="session">Update Engineer and Location Address (tscfg2700m000)</Link> session. Use this session
		  to replace or update an engineer with a new engineer. This session also can be
		  used to replace or update a location address.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="serial.tracking.overview">
         <Header>
            <Title>Serial Tracking - Overview</Title>
         </Header>
         <FuncDesc>Starts the <GUIRef href="/baanerp/wh/ltc/whltc5515m000" role="session">Serial Tracking - Overview (whltc5515m000)</GUIRef> session.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="tscfg2210m600">
         <Header>
            <Title>Delete Physical Breakdown</Title>
         </Header>
         <FuncDesc>Starts the <GUIRef href="/baanerp/ts/cfg/tscfg2210m600" role="session">Delete Physical Breakdown (tscfg2210m600)</GUIRef> session. Use this session to delete either
		  an entire physical breakdown, or specific parts from a physical breakdown.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="exec.user.3">
         <Header>
            <Title>Service Resolution - Probability Analysis</Title>
         </Header>
         <FuncDesc>Starts the <Link href="/baanerp/ts/clm/tsclm3150m000" role="session">Service Resolution - Probability Analysis (tsclm3150m000)</Link> session.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="change.ownership">
         <Header>
            <Title>Change Ownership</Title>
         </Header>
         <FuncDesc>Starts the <Link href="/baanerp/ts/cfg/tscfg2205m000" role="session">Change Ownership of Serialized Item (tscfg2205m000)</Link> session. Use this session
		  to change the ownership of a serialized item.</FuncDesc>
      </CommandHelp>
   </FormCommands>
</Session>