<?xml version="1.0" encoding="utf-8"?>
<Session ID="/baanerp/ts/clm/tsclm3110m000" xml:lang="en">
   <Header>
      <Title>Start Diagnostics (tsclm3110m000)</Title>
   </Header>
   <HelpTopic>
      <AimSection>
         <Paragraph>Use this session to define and view start
		  questions for items. The question is the start point of a <Link href="/baanerp/ts/glossary/glossary#DiagnoTree_ts" role="glossary">diagnostic tree</Link>, which you
		  can use to find a solution to a call's problem.</Paragraph>
      </AimSection>
      <GeneralSection>
         <Paragraph>If you select an item
		  in the overview session and then, on the <Link href="/baanerp/tc/glossary/glossary#specific" role="glossary">appropriate</Link> menu, select <GUIRef href="/baanerp/ts/clm/tsclm3110m000#exec.user.1" role="command">Diagnostic Tree</GUIRef>, ERP Enterprise starts the <GUIRef href="/baanerp/ts/clm/tsclm3120m000" role="session">Diagnostic Tree (tsclm3120m000)</GUIRef> session with the question you select as the start
		  point. If you select <GUIRef href="/baanerp/ts/clm/tsclm3110m000#exec.user.2" role="command">Diagnostic Tree (Graphical)</GUIRef> on the <Link href="/baanerp/tc/glossary/glossary#specific" role="glossary">appropriate</Link> menu, ERP Enterprise displays the graphic
		  version of the start question's diagnostic tree.</Paragraph>
         <Note>
            <SectionTitle>Note</SectionTitle>
            <Paragraph>You can only define
			 one start question for an item.</Paragraph>
         </Note>
      </GeneralSection>
   </HelpTopic>
   <Fields>
      <FieldHelp ID="tsclm310.item">
         <Header>
            <Title>Item</Title>
         </Header>
         <FuncDesc>The code of the item for which you list a start question. The
		  item's start question determines the <Link href="/baanerp/ts/glossary/glossary#DiagnoTree_ts" role="glossary">diagnostic tree</Link> used to
		  solve the call.</FuncDesc>
         <Note>
            <SectionTitle>Note</SectionTitle>
            <Paragraph>You can only define
			 one start question for an item.</Paragraph>
         </Note>
      </FieldHelp>
      <FieldHelp ID="tcibd001.dsca">
         <Header>
            <Title>Description</Title>
         </Header>
         <FuncDesc>The name or description of the item.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm310.cqst">
         <Header>
            <Title>Start Question</Title>
         </Header>
         <FuncDesc>The code of the first question in the <Link href="/baanerp/ts/glossary/glossary#DiagnoTree_ts" role="glossary">diagnostic tree</Link> for the
		  selected item. This question determines the diagnostic tree used to solve calls
		  that concern this item. If, on the <Link href="/baanerp/tc/glossary/glossary#specific" role="glossary">appropriate</Link> menu, you select <GUIRef href="/baanerp/ts/clm/tsclm3110m000#exec.user.1" role="command">Diagnostic Tree</GUIRef>, the <GUIRef href="/baanerp/ts/clm/tsclm3120m000" role="session">Diagnostic Tree (tsclm3120m000)</GUIRef> session opens with this question.</FuncDesc>
         <Note>
            <SectionTitle>Note</SectionTitle>
            <Paragraph>You can only select
			 one start question for an item.</Paragraph>
         </Note>
      </FieldHelp>
      <FieldHelp ID="tsclm300.qstn">
         <Header>
            <Title>Start Question</Title>
         </Header>
         <FuncDesc>A brief description of the question.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm310.desc">
         <Header>
            <Title>Description</Title>
         </Header>
         <FuncDesc>The description of the start question.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="txta.yn">
         <Header>
            <Title>Start Diagnostics Text</Title>
         </Header>
         <FuncDesc> 
            <Link href="/baanerp/ts/onlinemanual/000069" role="manual">Text (additional)</Link>
         </FuncDesc>
         <RelatedTopics>
            <SectionTitle>Related topics</SectionTitle>
            <RelTopic>
               <Link href="/baanerp/basictasks/000007" role="manual">To use texts</Link>
            </RelTopic>
         </RelatedTopics>
      </FieldHelp>
   </Fields>
   <FormCommands>
      <CommandHelp ID="exec.user.1">
         <Header>
            <Title>Diagnostic Tree</Title>
         </Header>
         <FuncDesc>Starts the <GUIRef href="/baanerp/ts/clm/tsclm3120m000" role="session">Diagnostic Tree (tsclm3120m000)</GUIRef> session, displaying your selected item's start
		  question as the beginning point.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="exec.user.2">
         <Header>
            <Title>Diagnostic Tree (Graphical)</Title>
         </Header>
         <FuncDesc>Click this button to open the graphic version of the <GUIRef href="/baanerp/ts/clm/tsclm3120m000" role="session">Diagnostic Tree (tsclm3120m000)</GUIRef> session, with your selected item's start question as
		  the beginning point.</FuncDesc>
      </CommandHelp>
   </FormCommands>
</Session>