<?xml version="1.0" encoding="utf-8"?>
<ManualTopic ID="/baanerp/difffp8/ts/onlinemanual/tsclmDiff61FP8" xml:lang="en">
   <Header>
      <Title>Call management</Title>
      <Keyword type="header" order="d1e259299">
         <Level1>Differences Differences Infor10 ERP Enterprise 10.2</Level1>
         <Level2>Call management</Level2>
      </Keyword>
   </Header>
   <GeneralSection>
      <Paragraph>This topic describes the differences between the <GUIRef href="" role="manual">Call management</GUIRef> module in Infor10 ERP Enterprise and in Infor10 ERP Enterprise 10.2 that are not already discussed in other Differences
		topics.</Paragraph>
   </GeneralSection>
   <GeneralSection>
      <SectionTitle>New and changed functionality</SectionTitle>
      <List>
         <ListIntro>
            <GUIRef href="" role="manual">Transfer Call to Maintenance Sales Quotation</GUIRef>
         </ListIntro>
         <ListItem>The Transfer to Maintenance Sales Quotation command is added in <Link href="/baanerp/ts/clm/tsclm1100m000" role="session">Call (tsclm1100m000)</Link> sessions. Use this option to transfer the call to
		  Maintenance Sales Quotation. The PCA values is taken from the call into the <Link href="/baanerp/ts/epp/tsepp1100m000" role="session">Maintenance Sales Quotations (tsepp1100m000)</Link> session. From the Quotation, the Maintenance
		  Sales Order can be generated.</ListItem>
      </List>
   </GeneralSection>
   <RelatedTopics>
      <SectionTitle>Related topics</SectionTitle>
      <RelTopic>
         <Link href="/baanerp/ts/onlinemanual/000526" role="manual">Cost pegging in depot repair</Link>
      </RelTopic>
   </RelatedTopics>
</ManualTopic>