<?xml version="1.0" encoding="utf-8"?>
<Session ID="/baanerp/ts/clm/tsclm1105s000" xml:lang="en">
   <Header>
      <Title>Call Invoicing (tsclm1105s000)</Title>
   </Header>
   <HelpTopic>
      <AimSection>
         <Paragraph>Use this session to invoice a call.</Paragraph>
      </AimSection>
      <RelatedTopics>
         <SectionTitle>Related topics</SectionTitle>
         <RelTopic>
            <Link href="/baanerp/ts/onlinemanual/000312" role="manual">Call invoicing</Link>
         </RelTopic>
      </RelatedTopics>
   </HelpTopic>
   <Fields>
      <FieldHelp ID="tsclm105.ccll">
         <Header>
            <Title>Call</Title>
         </Header>
         <FuncDesc>The number that identifies the call that must be invoiced.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm100.stat">
         <Header>
            <Title>Call Status</Title>
         </Header>
         <FuncDesc>The status of the call.</FuncDesc>
         <SimpleSection>
            <List>
               <ListIntro>If you want to invoice the call:</ListIntro>
               <ListItem>The status of the
				call must be <GUIRef href="/baanerp/ts/domains/clm.stat#solved" role="option">Solved</GUIRef>.</ListItem>
               <ListItem>The <Link href="/baanerp/tc/glossary/glossary#SoldtoBusine_tc" role="glossary">sold-to business partner</Link> must be specified.</ListItem>
            </List>
         </SimpleSection>
      </FieldHelp>
      <FieldHelp ID="tsclm105.clin">
         <Header>
            <Title>Costed</Title>
         </Header>
         <FuncDesc>If this check box is selected, the invoice is created
		  and the costs for the call are posted to <GUIRef href="/baanerp/ci" role="package">Invoicing</GUIRef>.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm105.tmun">
         <Header>
            <Title>Call Time Units</Title>
         </Header>
         <FuncDesc>The number of call-time units for which costs will be
		  calculated. The number of call-time units are calculated based on the actual
		  time spent on the call.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm100.ccur">
         <Header>
            <Title>Sales Price</Title>
         </Header>
         <FuncDesc>The sales price currency.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm105.pris">
         <Header>
            <Title>Sales Price</Title>
         </Header>
         <FuncDesc>The sales price for one unit of the call-time unit. The sales
		  price is calculated based on the time spent for the call.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="home.ccur">
         <Header>
            <Title>Cost Price</Title>
         </Header>
         <FuncDesc>The currency in which the cost price is expressed.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="cost.price">
         <Header>
            <Title>Cost Price</Title>
         </Header>
         <FuncDesc>The cost incurred in solving the call.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm105.asto">
         <Header>
            <Title>Total</Title>
         </Header>
         <FuncDesc>The total sales amount for the call.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="act.cost.amount">
         <Header>
            <Title>Total</Title>
         </Header>
         <FuncDesc>The total costs for the call.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm105.wrcv">
         <Header>
            <Title>Warranty</Title>
         </Header>
         <FuncDesc>If this check box is selected, a <Link href="/baanerp/ts/glossary/glossary#Warranty_ts" role="glossary">warranty</Link> applies.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm105.aswa">
         <Header>
            <Title>Warranty</Title>
         </Header>
         <FuncDesc>The sales amount covered by the warranty.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm105.cncv">
         <Header>
            <Title>Contract</Title>
         </Header>
         <FuncDesc>If this check box is selected, a <Link href="/baanerp/ts/glossary/glossary#ServicContra_ts" role="glossary">service contract</Link> applies.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm105.asco">
         <Header>
            <Title>Contract</Title>
         </Header>
         <FuncDesc>The sales amount that is covered under a valid and active
		  service contract.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm105.bpcl">
         <Header>
            <Title>Tax Classification</Title>
         </Header>
         <FuncDesc>An attribute of order header and order lines that you can use
		  to define tax exceptions for the transactions. ERP Enterprise retrieves the default
		  tax classification from the invoice-from and invoice-to business
		  partners.</FuncDesc>
         <Important>
            <SectionTitle>Important!</SectionTitle>
            <Paragraph>For example, you can use the tax classification to indicate
			 the following:</Paragraph>
            <List>
               <ListItem>Payment to an invoice-to business partner is subject to
				withholding tax and social contributions.</ListItem>
               <ListItem>Business partners that have the same tax aspects for your
				company, for example, subcontractors or agents, must be grouped.</ListItem>
               <ListItem>Tax must be paid in a country other than the home country
				of the sales office or service office.</ListItem>
            </List>
         </Important>
      </FieldHelp>
      <FieldHelp ID="tctax016.dsca">
         <Header>
            <Title>Tax Classification</Title>
         </Header>
         <FuncDesc>The description or name of the code.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tctax016.dsca">
         <Header>
            <Title>Tax Classification</Title>
         </Header>
         <FuncDesc>The description or name of the code.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm105.ceno">
         <Header>
            <Title>Exempt Certificate</Title>
         </Header>
         <FuncDesc>The tax exemption certificate number.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm105.exrs">
         <Header>
            <Title>Exempt Reason</Title>
         </Header>
         <FuncDesc>The reason why the sold-to business partner or your company is
		  exempt from sales tax.</FuncDesc>
         <SimpleSection>
            <Paragraph>You can link a text to the reason code for a purchase tax
			 exemption for a tax code and country combination in the <GUIRef href="" role="manual">Tax Exemptions for Purchasing (tsmcs 1560m000)</GUIRef> session. ERP Enterprise prints the text on
			 orders and invoices. You can link several tax exempt reasons with various texts
			 to a single tax code by country combination.</Paragraph>
            <Paragraph>If you use a tax provider, you must define tax exemption
			 reasons. ERP Enterprise prints the
			 exempt reasons on the sales invoices.</Paragraph>
         </SimpleSection>
      </FieldHelp>
      <FieldHelp ID="tsclm105.asoc">
         <Header>
            <Title>Others</Title>
         </Header>
         <FuncDesc>The sales costs that cannot be covered or the additional costs.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm105.asin">
         <Header>
            <Title>Invoice Amount</Title>
         </Header>
         <FuncDesc>The total sales amount for the services provided by the call
		  center. This amount is initially calculated from the time units and the labor
		  rates, however, you can change the values. If you change the sales amount, the
		  other costs will be updated.</FuncDesc>
         <SimpleSection>
            <Paragraph>After the discounts
			 are taken into account, the net amount will be invoiced to the business
			 partner.</Paragraph>
         </SimpleSection>
      </FieldHelp>
      <FieldHelp ID="tsclm105.disc">
         <Header>
            <Title>Discount Percentage</Title>
         </Header>
         <FuncDesc>The discount percentage that can be given to the business
		  partner. The discount percentage is calculated from the sales invoice amount.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm105.icmp">
         <Header>
            <Title>Number</Title>
         </Header>
         <FuncDesc>The financial company for which the invoice will be created.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm105.ityp">
         <Header>
            <Title>Number</Title>
         </Header>
         <FuncDesc>A transaction can be an issue or a receipt.</FuncDesc>
         <SimpleSection>
            <List>
               <ListIntro>The following transaction types are available:</ListIntro>
               <ListItem>material requirement</ListItem>
               <ListItem>planned receipt</ListItem>
            </List>
         </SimpleSection>
      </FieldHelp>
      <FieldHelp ID="tsclm105.idoc">
         <Header>
            <Title>Number</Title>
         </Header>
         <FuncDesc>The sequence number that is created for the invoice.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm105.asdi">
         <Header>
            <Title>Discount Amount</Title>
         </Header>
         <FuncDesc>The discount amount that is given to the <Link href="/baanerp/tc/glossary/glossary#InvoicetoBus_tc" role="glossary">invoice-to business partner</Link>.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm105.invd">
         <Header>
            <Title>Date</Title>
         </Header>
         <FuncDesc>The date on which the invoice is created for the business
		  partner.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm105.inam">
         <Header>
            <Title>Net Installment Amount</Title>
         </Header>
         <FuncDesc>The invoice amount minus the discount amount.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm105.txam">
         <Header>
            <Title>Tax Amount</Title>
         </Header>
         <FuncDesc>The total tax amount that is invoiced to customer.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm105.cvtm">
         <Header>
            <Title>Coverage Time</Title>
         </Header>
         <FuncDesc>The date and time until which applicable coverage applies.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm105.ccmp">
         <Header>
            <Title>Cost Component</Title>
         </Header>
         <FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#CostCompon_tc" role="glossary">cost component</Link> that is used
		  to register the costs for this call.</FuncDesc>
         <Note>
            <SectionTitle>Note</SectionTitle>
            <Paragraph>You must enter the
			 cost component for calls in the <GUIRef href="/baanerp/ts/clm/tsclm0100m000" role="session">Call Parameters (tsclm0100m000)</GUIRef> session.</Paragraph>
         </Note>
         <RelatedTopics>
            <SectionTitle>Related topics</SectionTitle>
            <RelTopic>
               <Link href="/baanerp/ti/onlinemanual/000080" role="manual">Cost components in Manufacturing</Link>
            </RelTopic>
         </RelatedTopics>
      </FieldHelp>
      <FieldHelp ID="tcmcs048.dsca">
         <Header>
            <Title>Description</Title>
         </Header>
         <FuncDesc>The description of the cost component.</FuncDesc>
         <RelatedTopics>
            <SectionTitle>Related topics</SectionTitle>
            <RelTopic>
               <Link href="/baanerp/ts/onlinemanual/000321" role="manual">Cost components in <GUIRef href="/baanerp/ts" role="package">Service</GUIRef>
               </Link>
            </RelTopic>
         </RelatedTopics>
      </FieldHelp>
      <FieldHelp ID="tsclm105.cvat">
         <Header>
            <Title>Tax Code</Title>
         </Header>
         <FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#TaxCodes_tc" role="glossary">tax code</Link> of the service
		  call.</FuncDesc>
         <SimpleSection>
            <Paragraph>The tax code
			 indicates the amount of tax that will be charged if a call is invoiced to the
			 business partner.</Paragraph>
         </SimpleSection>
      </FieldHelp>
      <FieldHelp ID="cvat.dsca">
         <Header>
            <Title>Description</Title>
         </Header>
         <FuncDesc>The description of the tax code.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm105.psdt">
         <Header>
            <Title>Finance Posting Date</Title>
         </Header>
         <FuncDesc>The date on which a financial transaction is created for the
		  call costs.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm105.styp">
         <Header>
            <Title>Sales Type</Title>
         </Header>
         <FuncDesc>Sales types enable you to post the various types of sales
		  invoices to various control accounts.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tcmcs202.desc">
         <Header>
            <Title>Description</Title>
         </Header>
         <FuncDesc>The description of the Sales type.</FuncDesc>
      </FieldHelp>
   </Fields>
   <FormCommands>
      <CommandHelp ID="create.invoice">
         <Header>
            <Title>Create Invoice</Title>
         </Header>
         <FuncDesc>Use this option to transfer all the costs to <GUIRef href="" role="manual">Central Invoicing</GUIRef> and the status of the call is set to <GUIRef href="" role="manual">Costed</GUIRef>.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="print.draft.invoice">
         <Header>
            <Title>Print Draft Invoice</Title>
         </Header>
         <FuncDesc>Use this option to print the draft invoice.</FuncDesc>
         <SimpleSection>
            <Paragraph>A draft invoice is printed only if the invoice is not
			 costed.</Paragraph>
         </SimpleSection>
      </CommandHelp>
   </FormCommands>
</Session>