<?xml version="1.0" encoding="utf-8"?>
<Session ID="/baanerp/ts/mdm/tsmdm2100m000" xml:lang="en">
   <Header>
      <Title>Items - Service (tsmdm2100m000)</Title>
   </Header>
   <HelpTopic>
      <AimSection>
         <Paragraph>Use this session to define default service
		  values for items.</Paragraph>
      </AimSection>
      <RelatedTopics>
         <SectionTitle>Related topics</SectionTitle>
         <RelTopic>
            <Link href="/baanerp/tc/onlinemanual/000329" role="manual">Item data</Link>
         </RelTopic>
      </RelatedTopics>
   </HelpTopic>
   <Fields>
      <FieldHelp ID="tsmdm200.item">
         <Header>
            <Title>Item</Title>
         </Header>
         <FuncDesc>The code of the <Link href="/baanerp/ts/glossary/glossary#000014" role="glossary">service item</Link> to which the service defaults apply.</FuncDesc>
         <Note>
            <SectionTitle>Note</SectionTitle>
            <List>
               <ListItem>Only items with an <GUIRef href="" role="manual">Item Type</GUIRef> 
                  <GUIRef href="/baanerp/tc/domains/kitm#purchase" role="option">Purchased</GUIRef>, <GUIRef href="/baanerp/tc/domains/kitm#manufacture" role="option">Manufactured</GUIRef>, <GUIRef href="/baanerp/tc/domains/kitm#cost" role="option">Cost</GUIRef>, or <GUIRef href="/baanerp/tc/domains/kitm#service" role="option">Service</GUIRef> are permitted. See the <GUIRef href="/baanerp/tc/ibd/tcibd0501m000" role="session">Items - General (tcibd0501m000)</GUIRef> session.</ListItem>
               <ListItem>The item cannot be a stock to order item.</ListItem>
            </List>
         </Note>
      </FieldHelp>
      <FieldHelp ID="tcibd001.dsca">
         <Header>
            <Title>Item Description</Title>
         </Header>
         <FuncDesc>The description or name of the item.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="txta.yn">
         <Header>
            <Title>Text</Title>
         </Header>
         <FuncDesc> 
            <Link href="/baanerp/ts/onlinemanual/000069" role="manual">Text (additional)</Link>
         </FuncDesc>
         <RelatedTopics>
            <SectionTitle>Related topics</SectionTitle>
            <RelTopic>
               <Link href="/baanerp/basictasks/000007" role="manual">To use texts</Link>
            </RelTopic>
         </RelatedTopics>
      </FieldHelp>
      <FieldHelp ID="tsmdm200.sear">
         <Header>
            <Title>Search Argument</Title>
         </Header>
         <FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#000082" role="glossary">search key</Link> given to the item.</FuncDesc>
         <RelatedTopics>
            <SectionTitle>Related topics</SectionTitle>
            <RelTopic>
               <Link href="/baanerp/basictasks/000010" role="manual">To use search keys</Link>
            </RelTopic>
         </RelatedTopics>
      </FieldHelp>
      <FieldHelp ID="tsmdm200.cwoc">
         <Header>
            <Title>Service Department</Title>
         </Header>
         <FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#ServicCenter_ts" role="glossary">service department</Link> responsible for carrying out the service/maintenance activities on the item.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tcmcs065.dsca">
         <Header>
            <Title>Service Department</Title>
         </Header>
         <FuncDesc>The name or description of the <Link href="/baanerp/ts/glossary/glossary#ServicCenter_ts" role="glossary">service department</Link> responsible for carrying out service/maintenance on the item.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsmdm200.seri">
         <Header>
            <Title>Configuration Controlled</Title>
         </Header>
         <FuncDesc>Indicates if the item is <Link href="/baanerp/ts/glossary/glossary#Configuratio_ts" role="glossary">configuration</Link> controlled.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsmdm200.rpyn">
         <Header>
            <Title>Repairable</Title>
         </Header>
         <FuncDesc>If this check box is selected, the item must be sent to
		  an overhaul shop after the lifetime duration of the item expires.</FuncDesc>
         <SimpleSection>
            <Paragraph>ERP Enterprise automatically creates a <GUIRef href="" role="manual">To Warehouse</GUIRef> line in the <Link href="/baanerp/ts/soc/tssoc2121m000" role="session">Service Order Actual Material Costs (tssoc2121m000)</Link> session when the following conditions are met:</Paragraph>
            <List>
               <ListItem>The check box is selected</ListItem>
               <ListItem>The option selected in the <Link href="/baanerp/ts/mdm/tsmdm2100m000#tsmdm200.dtps" role="formfield">Delivery Type</Link> field is following: <List>
                     <ListItem>From Warehouse</ListItem>
                     <ListItem>From Warehouse in Car</ListItem>
                     <ListItem>From Warehouse by Transport</ListItem>
                     <ListItem>From Service Kit</ListItem>
                     <ListItem>From Service Inventory</ListItem>
                     <ListItem>By Purchase Order</ListItem>
                     <ListItem>By Field Purchase</ListItem>
                  </List>
               </ListItem>
            </List>
            <Paragraph>The quantity defaulted in the <GUIRef href="" role="manual">To Warehouse</GUIRef> line is zero and can be changed by the user. The user can enter the quantity of
			 defective item(s) that is received for repair.</Paragraph>
         </SimpleSection>
      </FieldHelp>
      <FieldHelp ID="tsmdm200.cwte">
         <Header>
            <Title>Warranty</Title>
         </Header>
         <FuncDesc>The code of the <Link href="/baanerp/ts/glossary/glossary#Warranty_ts" role="glossary">warranty</Link> covering the
		  item.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsctm020.desc">
         <Header>
            <Title>Warranty</Title>
         </Header>
         <FuncDesc>The description or name of the <Link href="/baanerp/ts/glossary/glossary#Warranty_ts" role="glossary">warranty</Link> covering the
		  item.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsctm010.desc">
         <Header>
            <Title>Contract Discount Scheme</Title>
         </Header>
         <FuncDesc>If services or terms of a warranty overlap with the services of
		a contract agreement for an item, a discount or reduction in terms on the
		contract price can be offered. The discount scheme defines the contract's
		discount percentage during the period when the warranty is valid for the item.
		This enables you to include an initial warranty period during which no invoices
		are sent to the customer. You can also use a discount scheme independently from
		a warranty, for example, if you agree on a once-only discount with the
		customer.</FuncDesc>
         <Note>
            <SectionTitle>Note</SectionTitle>
            <Paragraph>The discount scheme you specify here is the default value in
			 the <GUIRef href="/baanerp/ts/ctm/tsctm1110m300" role="session">Contract Configuration Lines (tsctm1110m300)</GUIRef> session.</Paragraph>
         </Note>
      </FieldHelp>
      <FieldHelp ID="tsmdm200.cvco">
         <Header>
            <Title>Covered by Contract</Title>
         </Header>
         <FuncDesc>The mode of contract coverage defined for the item. Following
		  are the possible values:</FuncDesc>
         <SimpleSection>
            <List>
               <ListItem>Covered : The item is covered by a service contract but is
				not defined in the configuration lines of the service contract.</ListItem>
               <ListItem>Covered &amp; Used for Definition: The item is covered by a
				service contract and is defined in the configuration lines of the service
				contract.</ListItem>
               <ListItem>Not Covered: The item is not covered by a service
				contract.</ListItem>
            </List>
            <Paragraph>When you create a serialized item for the same item code, in
			 the <GUIRef href="/baanerp/ts/cfg/tscfg2100m000" role="session">Serialized Items (tscfg2100m000)</GUIRef> session, the value that you select in the field
			 is defaulted in the <GUIRef href="" role="manual">Cost Coverage</GUIRef> field.</Paragraph>
         </SimpleSection>
      </FieldHelp>
      <FieldHelp ID="tsmdm200.rwdu">
         <Header>
            <Title>Repair Warranty Duration</Title>
         </Header>
         <FuncDesc>The duration of the item's <Link href="/baanerp/ts/glossary/glossary#000346" role="glossary">repair</Link> warranty.</FuncDesc>
         <Note>
            <SectionTitle>Note</SectionTitle>
            <Paragraph>This field is used by the <GUIRef href="/baanerp/ts/msc" role="module">Maintenance Sales Control</GUIRef> module. While registering a sales order line for repair of items, the repair
			 warranty duration pertaining to that item will be used to determine the
			 applicability of the <GUIRef href="/baanerp/ts/domains/msc.pmtd#repair.wrty" role="option">Repair Warranty</GUIRef> pricing method.</Paragraph>
         </Note>
      </FieldHelp>
      <FieldHelp ID="tsmdm200.rwun">
         <Header>
            <Title>Repair Warranty Duration</Title>
         </Header>
         <FuncDesc>The unit used to specify the repair warranty duration.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsmdm200.csgr">
         <Header>
            <Title>Service Item Group</Title>
         </Header>
         <FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#ServicItemGr_ts" role="glossary">service item group</Link> into which the item can be categorized.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsmdm210.desc">
         <Header>
            <Title>Service Item Group</Title>
         </Header>
         <FuncDesc>The name of the <Link href="/baanerp/ts/glossary/glossary#ServicItemGr_ts" role="glossary">service item group</Link> that the item is categorized in.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsmdm200.sigr">
         <Header>
            <Title>Serialized Item Group</Title>
         </Header>
         <FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#ObjectGroup_ts" role="glossary">serialized-item group</Link> into which the serialized item is categorized.</FuncDesc>
         <Note>
            <SectionTitle>Note</SectionTitle>
            <Paragraph>Only applicable to serialized items.</Paragraph>
         </Note>
      </FieldHelp>
      <FieldHelp ID="tscfg010.desc">
         <Header>
            <Title>Serialized Item Group</Title>
         </Header>
         <FuncDesc>The name of the <Link href="/baanerp/ts/glossary/glossary#ObjectGroup_ts" role="glossary">serialized-item group</Link> the item is categorized into.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsmdm200.sbct">
         <Header>
            <Title>Subcontractor</Title>
         </Header>
         <FuncDesc>The subcontractor responsible for carrying out any required
		  subcontracting work on the item.</FuncDesc>
         <Note>
            <SectionTitle>Note</SectionTitle>
            <List>
               <ListIntro>This will be the default subcontractor for:</ListIntro>
               <ListItem>A serialized item based on this item.</ListItem>
               <ListItem>A subcontract agreement generated from a service contract
				with <Link href="/baanerp/ts/glossary/glossary#000304" role="glossary">configuration</Link> lines based on
				this item.</ListItem>
            </List>
         </Note>
      </FieldHelp>
      <FieldHelp ID="tccom100.nama">
         <Header>
            <Title>Subcontractor</Title>
         </Header>
         <FuncDesc>The name of the subcontractor responsible for carrying out any
		  required subcontracting work on the item.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsmdm200.blag">
         <Header>
            <Title>Blanket Agreement</Title>
         </Header>
         <FuncDesc>A high level agreement that describes the terms and conditions
		applicable for the item for which service is provided by a third-party
		organization.</FuncDesc>
         <SimpleSection>
            <Paragraph>After the blanket agreement is defined, the details will be
		  provided to the organization for which items must be subcontracted. The blanket
		  agreement can become the basis for a subcontract agreement.</Paragraph>
         </SimpleSection>
      </FieldHelp>
      <FieldHelp ID="tsmdm200.ckgr">
         <Header>
            <Title>Service Kit Type</Title>
         </Header>
         <FuncDesc>The code of the <Link href="/baanerp/ts/glossary/glossary#ServicKitGro_ts" role="glossary">service kit type</Link> that the item is linked to.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsmdm115.desc">
         <Header>
            <Title>Service Kit Type</Title>
         </Header>
         <FuncDesc>The description or name of the <Link href="/baanerp/ts/glossary/glossary#ServicKitGro_ts" role="glossary">service kit type</Link>.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsmdm200.dtps">
         <Header>
            <Title>Delivery Type</Title>
         </Header>
         <FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#DeliveType_ts" role="glossary">delivery type</Link> for the
		  an item that require shop maintenance.</FuncDesc>
         <Note>
            <SectionTitle>Note</SectionTitle>
            <Paragraph>Supplier Direct Delivery: Indicates how the material that is
			 required to carry out the activities, must be delivered, or what will happen to
			 the defective item.</Paragraph>
         </Note>
         <Note>
            <SectionTitle>Note</SectionTitle>
            <Paragraph>Select this option if the supplier must deliver item
			 directly to the customer location after raising a purchase order.</Paragraph>
         </Note>
      </FieldHelp>
      <FieldHelp ID="tsmdm200.cmea">
         <Header>
            <Title>Measurements</Title>
         </Header>
         <FuncDesc>The measurement of the item.</FuncDesc>
         <RelatedTopics>
            <SectionTitle>Related topics</SectionTitle>
            <RelTopic>
               <Link href="/baanerp/ts/onlinemanual/000107" role="manual">Measurements</Link>
            </RelTopic>
            <RelTopic>
               <Link href="/baanerp/ts/onlinemanual/000302" role="manual">Dependent variable and norm value</Link>
            </RelTopic>
         </RelatedTopics>
      </FieldHelp>
      <FieldHelp ID="tsmdm065.desc">
         <Header>
            <Title>Description</Title>
         </Header>
         <FuncDesc>The description or name of the item's measurement.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsmdm200.srpd">
         <Header>
            <Title>Life Cycle</Title>
         </Header>
         <FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#000358" role="glossary">life cycle</Link> of the item.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsmdm200.peru">
         <Header>
            <Title>Life Cycle</Title>
         </Header>
         <FuncDesc>The unit in which the <Link href="/baanerp/ts/glossary/glossary#000358" role="glossary">life cycle</Link> of the item is expressed.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tcmcs001.dsca">
         <Header>
            <Title>Life Cycle</Title>
         </Header>
         <FuncDesc>The name or description of the units by which the item is sold.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsmdm200.nrpe">
         <Header>
            <Title>Maintenance Cycle</Title>
         </Header>
         <FuncDesc>The period after which the item requires maintenance.</FuncDesc>
         <Note>
            <SectionTitle>Note</SectionTitle>
            <List>
               <ListItem>Only applicable to items or serialized items.</ListItem>
               <ListItem>If you generate a <Link href="/baanerp/ts/glossary/glossary#MaintePredic_ts" role="glossary">maintenance prediction</Link> for an item using the <GUIRef href="/baanerp/ts/spc/tsspc2200m000" role="session">Generate Maintenance Plan (tsspc2200m000)</GUIRef> session, the predicted maintenance
				dates are calculated for one maintenance cycle only.</ListItem>
               <ListItem>The maintenance cycle is always equal to or less than the
				item's <Link href="/baanerp/ts/glossary/glossary#000358" role="glossary">life cycle</Link>.</ListItem>
            </List>
         </Note>
      </FieldHelp>
      <FieldHelp ID="tsmdm200.prun">
         <Header>
            <Title>Maintenance Cycle</Title>
         </Header>
         <FuncDesc>The unit in which the maintenance cycle of the item is defined.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsmdm200.ccur">
         <Header>
            <Title>Currency</Title>
         </Header>
         <FuncDesc>The code of the currency used to calculate the service price
		  for the item.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tcmcs002.dsca">
         <Header>
            <Title>Currency</Title>
         </Header>
         <FuncDesc>The name of the currency used to calculate the service price
		  for the item.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsmdm200.pris">
         <Header>
            <Title>Sales Price</Title>
         </Header>
         <FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#ServicPrice_ts" role="glossary">service price</Link> of the
		  item.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsmdm200.ltds">
         <Header>
            <Title>Last Transaction Date</Title>
         </Header>
         <FuncDesc>The date on which the <Link href="/baanerp/ts/glossary/glossary#ServicPrice_ts" role="glossary">service price</Link> of the
		  item was last changed.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsmdm200.cuqs">
         <Header>
            <Title>Quantity Unit</Title>
         </Header>
         <FuncDesc>The unit of measure by which the item is sold.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="item.picture">
         <Header>
            <Title>Picture</Title>
         </Header>
         <FuncDesc>The item picture, defaulted from the picture field in the <Link href="/baanerp/tc/ibd/tcibd0101s000" role="session">Item - General (tcibd0101s000)</Link> session.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsmdm200.cups">
         <Header>
            <Title>Sales Price Unit</Title>
         </Header>
         <FuncDesc>The quantity of sales units for which the item's sales price is
		  given.</FuncDesc>
         <SimpleSection>
            <SectionTitle>Example</SectionTitle>
            <Paragraph>14mm bolts are sold in packages of 10 bolts.</Paragraph>
            <Paragraph>The <GUIRef href="" role="manual">Sales Unit</GUIRef> is <Emphasis>pieces</Emphasis>.</Paragraph>
            <Paragraph>The <GUIRef href="" role="manual">Sales Price Unit</GUIRef> is 10.</Paragraph>
         </SimpleSection>
         <Note>
            <SectionTitle>Note</SectionTitle>
            <Paragraph>The <GUIRef href="" role="manual">Sales Price Unit</GUIRef> must be available in
			 the unit set and the conversion factor must be defined for the unit.</Paragraph>
         </Note>
      </FieldHelp>
   </Fields>
</Session>