<?xml version="1.0" encoding="utf-8"?>
<Session ID="/baanerp/tc/com/tccom6600m200" xml:lang="en">
   <Header>
      <Title>Call (tccom6600m200)</Title>
   </Header>
   <HelpTopic>
      <AimSection>
         <Paragraph>Use this session to view, enter, and
		  maintain <Link href="/baanerp/td/glossary/glossary#000402" role="glossary">calls</Link>.</Paragraph>
         <Paragraph>A call can be linked to a (combination of) <Link href="/baanerp/tc/glossary/glossary#Contact_tc" role="glossary">contact</Link>, <Link href="/baanerp/tc/glossary/glossary#BusinePartne_tc" role="glossary">business partner</Link>, <Link href="/baanerp/td/glossary/glossary#000178" role="glossary">opportunity</Link>, or <Link href="/baanerp/td/glossary/glossary#ActiviSMI_td" role="glossary">activity</Link>.</Paragraph>
      </AimSection>
      <GeneralSection>
         <Paragraph>You can start this session from the <GUIRef href="/baanerp/tc/com/tccom6100m000" role="session">Activities (tccom6100m000)</GUIRef> overview session, by double-clicking a record of the <GUIRef href="/baanerp/tc/domains/com.actp#call" role="option">Call</GUIRef> type
		  , or by clicking <GUIRef href="/baanerp/tc/com/tccom6100m000#new.call" role="command">New Call</GUIRef> or <GUIRef href="/baanerp/tc/com/tccom6600m100#follow.up.call" role="manual">Follow Up Call</GUIRef> on the <Link href="/baanerp/tc/glossary/glossary#specific" role="glossary">appropriate menu</Link>. You can also start this session stand-alone.</Paragraph>
      </GeneralSection>
      <GeneralSection>
         <SectionTitle>Call lines</SectionTitle>
         <List>
            <ListIntro>The lines on the tabs refer to the following
			 sessions:</ListIntro>
            <ListItemHead>Attendee</ListItemHead>
            <ListItem>The lines on the <GUIRef href="" role="manual" Update="No">Attendee</GUIRef> tab
			 refer to the <Link href="/baanerp/tc/com/tccom6105m000" role="session">Attendee (tccom6105m000)</Link> session. On this tab, you can add attendees to the
			 call.</ListItem>
            <ListItemHead>Notes</ListItemHead>
            <ListItem>The lines on the <GUIRef href="" role="manual" Update="No">Notes</GUIRef> tab refer
			 to the <Link href="/baanerp/tc/stl/tcstl1550m000" role="session">Notes (tcstl1550m000)</Link> session. On this tab, you can view, enter, and maintain
			 the <Link href="/baanerp/td/glossary/glossary#000407" role="glossary">notes</Link> that are linked to the call. If you double-click a
			 line or enter a new note on this tab, the <Link href="/baanerp/tc/stl/tcstl1650m000" role="session">Note (tcstl1650m000)</Link> session is started.</ListItem>
            <ListItemHead>References</ListItemHead>
            <ListItem>The lines on the <GUIRef href="" role="manual" Update="No">References</GUIRef> tab
			 refer to the <Link href="/baanerp/tc/com/tccom6115m000" role="session">References by Activity (tccom6115m000)</Link> session. On this
			 tab, you can view and specify reference information for a call.</ListItem>
            <ListItemHead>
               <GUIRef href="" role="manual" Update="No">Additional Attributes</GUIRef>
            </ListItemHead>
            <ListItem>The lines on the <GUIRef href="" role="manual" Update="No">Additional Attributes</GUIRef> tab refer to the <Link href="/baanerp/td/smi/tdsmi2101m000" role="session">Attributes by Activity (tdsmi2101m000)</Link> session. On this tab, you can add <Link href="/baanerp/td/glossary/glossary#FeaturDefini_td" role="glossary">attributes</Link> to the call.</ListItem>
         </List>
      </GeneralSection>
      <RelatedTopics>
         <SectionTitle>Related topics</SectionTitle>
         <RelTopic>
            <Link href="/baanerp/td/onlinemanual/000428" role="manual">
               <GUIRef href="/baanerp/crm" role="package">CRM</GUIRef> – functionality</Link>
         </RelTopic>
      </RelatedTopics>
   </HelpTopic>
   <Fields>
      <FieldHelp ID="tccom600.dsca">
         <Header>
            <Title>Subject</Title>
         </Header>
         <FuncDesc>Enter a short description of the <Link href="/baanerp/td/glossary/glossary#000402" role="glossary">call</Link>.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tccom600.sync">
         <Header>
            <Title>Synchronize</Title>
         </Header>
         <FuncDesc>If this check box is selected, the call must be synchronized with the
		  attendees' calendar events in Microsoft Exchange.</FuncDesc>
         <SimpleSection>
            <Paragraph>This check box is only visible if the <Link href="/baanerp/tc/com/tccom0000s000#tccom999.syac" role="formfield">Synchronize Activities</Link> check box is selected in the <GUIRef href="/baanerp/tc/com/tccom0000s000" role="session">COM Parameters (tccom0000s000)</GUIRef> session.</Paragraph>
         </SimpleSection>
         <Note>
            <SectionTitle>Note</SectionTitle>
            <List>
               <ListIntro>This check box is only available if, in the <Link href="/baanerp/tc/com/tccom6105m000" role="session">Attendee (tccom6105m000)</Link> session:</ListIntro>
               <ListItem>An attendee is entered for whom the <GUIRef href="/baanerp/tc/com/tccom6105m000#tccom605.atda" role="manual">Attendance</GUIRef> field is set to <GUIRef href="/baanerp/tc/domains/com.atda#organizer" role="option">Meeting Organizer</GUIRef>.</ListItem>
               <ListItem>The <GUIRef href="/baanerp/tc/com/tccom6105m000#tccom605.sync" role="manual">Invite</GUIRef> check box is selected for one or more
				attendees other than the <GUIRef href="/baanerp/tc/domains/com.atda#organizer" role="option">Meeting Organizer</GUIRef>.</ListItem>
               <ListItem>The attendee's <GUIRef href="/baanerp/tc/com/tccom6105m000#tccom605.emal" role="manual">E-mail</GUIRef> field is filled.</ListItem>
            </List>
         </Note>
         <RelatedTopics>
            <SectionTitle>Related topics</SectionTitle>
            <RelTopic>
               <Link href="/baanerp/td/onlinemanual/000434" role="manual">Synchronizing <GUIRef href="/baanerp/crm" role="package">CRM</GUIRef> contacts and activities to Microsoft Exchange</Link>
            </RelTopic>
         </RelatedTopics>
      </FieldHelp>
      <FieldHelp ID="tccom600.stdt">
         <Header>
            <Title>Start Date</Title>
         </Header>
         <FuncDesc>The date and time the activity started.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tccom600.duhr">
         <Header>
            <Title>Duration</Title>
         </Header>
         <FuncDesc>The duration of the call expressed in hours and
		  minutes.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tccom600.dumn">
         <Header>
            <Title>Hours</Title>
         </Header>
         <FuncDesc>The duration of the call expressed in hours and
		  minutes.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tccom600.rmdr">
         <Header>
            <Title>Reminder</Title>
         </Header>
         <FuncDesc>If this check box is selected, a reminder is set for
		  the call.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tccom600.rmva">
         <Header>
            <Title>Reminder Value</Title>
         </Header>
         <FuncDesc>The amount of time before the call that you want the reminder
		  to appear.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tccom600.rmtp">
         <Header>
            <Title>Reminder Type</Title>
         </Header>
         <FuncDesc>The amount of time before the call that you want the reminder
		  to appear.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tccom600.shtm">
         <Header>
            <Title>Show Time As</Title>
         </Header>
         <FuncDesc>An attendee's availability status during the time period of
		  the call.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tccom600.ccnt">
         <Header>
            <Title>Contact</Title>
         </Header>
         <FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#Contact_tc" role="glossary">contact</Link> for whom the call is made.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tccom600.bpid">
         <Header>
            <Title>Business Partner</Title>
         </Header>
         <FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#BusinePartne_tc" role="glossary">business partner</Link> for whom the call is made.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tccom600.cpha">
         <Header>
            <Title>Phase</Title>
         </Header>
         <FuncDesc>The <Link href="/baanerp/td/glossary/glossary#PhasesInTheP_td" role="glossary">phase</Link> in the <Link href="/baanerp/td/glossary/glossary#000403" role="glossary">sales process</Link> for which the call is made.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tccom600.lact">
         <Header>
            <Title>Activity</Title>
         </Header>
         <FuncDesc>The <Link href="/baanerp/td/glossary/glossary#ActiviSMI_td" role="glossary">activity</Link> for which the
		  call is made.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tccom600.txta">
         <Header>
            <Title>Information</Title>
         </Header>
         <FuncDesc>Use this field to add text to the call.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tccom600.acst">
         <Header>
            <Title>Status</Title>
         </Header>
         <FuncDesc>The call status, which informs you about the progress of the
		  call.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tccom600.drct">
         <Header>
            <Title>Direction</Title>
         </Header>
         <FuncDesc>Define whether the call is incoming or outgoing.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="orga.nama">
         <Header>
            <Title>Organizer</Title>
         </Header>
         <FuncDesc>The <Link href="/baanerp/td/glossary/glossary#000228" role="glossary">employee</Link> who organizes the
		  call.</FuncDesc>
         <Note>
            <SectionTitle>Note</SectionTitle>
            <Paragraph>This field is filled with the attendee for whom the <GUIRef href="/baanerp/tc/com/tccom6105m000#tccom605.atda" role="manual">Attendance</GUIRef> field is set to <GUIRef href="/baanerp/tc/domains/com.atda#organizer" role="option">Meeting Organizer</GUIRef> in the <GUIRef href="/baanerp/tc/com/tccom6105m000" role="session">Attendee (tccom6105m000)</GUIRef> session.</Paragraph>
         </Note>
      </FieldHelp>
      <FieldHelp ID="tccom600.acty">
         <Header>
            <Title>Call</Title>
         </Header>
         <FuncDesc>An activity type that specifies a call scheduled for a contact,
		business partner, opportunity, or activity that you want to track through
		completion. A call has invited attendees.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="user.nama">
         <Header>
            <Title>Created by</Title>
         </Header>
         <FuncDesc>The user who created the call.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tccom600.crdt">
         <Header>
            <Title>Creation Date</Title>
         </Header>
         <FuncDesc>The date on which the call is created.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="lmus.nama">
         <Header>
            <Title>Last Modified by</Title>
         </Header>
         <FuncDesc>The user who last modified the call.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tccom600.lmdt">
         <Header>
            <Title>Last Modification Date</Title>
         </Header>
         <FuncDesc>The last date on which the call is modified.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tccom600.seri">
         <Header>
            <Title>Series</Title>
         </Header>
         <FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#Series_tc" role="glossary">series</Link> used for the call.</FuncDesc>
         <DefaultValue>
            <SectionTitle>Default value</SectionTitle>
            <Paragraph>The <GUIRef href="/baanerp/tc/com/tccom0000s000#tccom999.srca" role="manual">Series for Calls</GUIRef> from the <GUIRef href="/baanerp/tc/com/tccom0000s000" role="session">COM Parameters (tccom0000s000)</GUIRef> session.</Paragraph>
         </DefaultValue>
         <RelatedTopics>
            <SectionTitle> Related topics</SectionTitle>
            <RelTopic>
               <Link href="/baanerp/tc/onlinemanual/000004" role="manual">To use number groups and series</Link>
            </RelTopic>
         </RelatedTopics>
      </FieldHelp>
      <FieldHelp ID="tccom600.tizo">
         <Header>
            <Title>Time Zone</Title>
         </Header>
         <FuncDesc>The time zone that is used in MS Exchange to show the correct
		  time for a call.</FuncDesc>
         <SimpleSection>
            <Paragraph>The time zone is retrieved from the user that creates and
			 synchronizes the call.</Paragraph>
         </SimpleSection>
      </FieldHelp>
   </Fields>
   <FormCommands>
      <CommandHelp ID="done">
         <Header>
            <Title>Done</Title>
         </Header>
         <FuncDesc>Completes the call and sets its status to <GUIRef href="/baanerp/tc/domains/com.acst#held" role="option">Held</GUIRef>.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="follow.up.appointment">
         <Header>
            <Title>Follow Up Appointment</Title>
         </Header>
         <FuncDesc>Starts the <Link href="/baanerp/tc/com/tccom6600m100" role="session">Appointment (tccom6600m100)</Link> session in which you can enter a follow-up <Link href="/baanerp/td/glossary/glossary#000401" role="glossary">appointment</Link> for the
		  call.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="follow.up.call">
         <Header>
            <Title>Follow Up Call</Title>
         </Header>
         <FuncDesc>Starts the <Link href="/baanerp/tc/com/tccom6600m200" role="session">Call (tccom6600m200)</Link> session in which you can enter a follow-up <Link href="/baanerp/td/glossary/glossary#000402" role="glossary">call</Link> for the call.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="follow.up.task">
         <Header>
            <Title>Follow Up Task</Title>
         </Header>
         <FuncDesc>Starts the <Link href="/baanerp/tc/com/tccom6600m300" role="session">Task (tccom6600m300)</Link> session in which you can enter a follow-up <Link href="/baanerp/td/glossary/glossary#000400" role="glossary">task</Link> for the call.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="follow.up.email">
         <Header>
            <Title>Follow Up Email</Title>
         </Header>
         <FuncDesc>Starts the <Link href="/baanerp/tc/com/tccom6600m500" role="session">Email (tccom6600m500)</Link> session in which you can enter a follow-up <Link href="/baanerp/td/glossary/glossary#000408" role="glossary">e-mail</Link> for the call.</FuncDesc>
      </CommandHelp>
   </FormCommands>
</Session>