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<ManualTopic ID="/baanerp/ts/onlinemanual/000148" xml:lang="en">
   <Header>
      <Title>Serialized Items</Title>
      <Keyword type="header" order="d1e2780010">
         <Level1>Serialized items</Level1>
         <Level2>Service</Level2>
      </Keyword>
   </Header>
   <AimSection>
      <Paragraph>A <Link href="/baanerp/tc/glossary/glossary#000302" role="glossary">serialized item</Link> is a physical occurrence of a standard
		item that is given a unique lifetime serial number. This enables tracking of
		the individual item throughout its lifetime, for example, through the design,
		production, testing, installation, and maintenance phases. A serialized item
		can consist of other serialized components.</Paragraph>
      <Figure space-and-orientation="indented-estimated">
         <HTML:IMG xmlns:HTML="http://www.w3.org/TR/REC-html40" width="700" height="505"
                   SRC="../erpts/images/tr_graph_configuration.jpg"
                   alt="[...]"/>
      </Figure>
      <Paragraph>In <GUIRef href="/baanerp/ts" role="package">Service</GUIRef>,
		serialized items can be customer-specific or owner-specific Installation
		groups that consist of items such as photocopiers,
		computers, air conditioners, forklifts, lathe machines, or even
		aircraft.</Paragraph>
   </AimSection>
   <GeneralSection>
      <Paragraph>A serialized item is identified by the combination of the item
		code and the serial number. You can set up the <Link href="/baanerp/tc/glossary/glossary#000300" role="glossary">mask</Link> used to generate the serial numbers in such a way
		that the serial number include some fields of the item data, such as the item
		group and the manufacturer.</Paragraph>
      <Paragraph>In a multicompany structure, the companies can share the
		serialized item data. All the service departments in the various companies can
		refer to the same serialized items.</Paragraph>
      <Paragraph>The serialized item can originate from a sales order or from a
		project. The details of a serialized item indicate their origin, for example,
		by using specific sets of serial numbers for items that originate from sales
		orders and from projects. Serialized items can also originate from an <Link href="/baanerp/ts/glossary/glossary#000311" role="glossary">as-built structure</Link> or directly from the production bill
		of material in <GUIRef href="/baanerp/ti" role="package">Manufacturing</GUIRef>.</Paragraph>
      <Paragraph>In <GUIRef href="/baanerp/ts" role="package">Service</GUIRef>,
		serialized items can start their respective life cycles in As-Built mode or
		As-Maintained mode. Each serialized item, with or without its Installation
		group, can be covered by a service contract or a
		warranty.</Paragraph>
   </GeneralSection>
   <GeneralSection>
      <SectionTitle>The serialized item status</SectionTitle>
      <Paragraph>Serialized items can be status controlled.</Paragraph>
      <List>
         <ListIntro>Each serialized item can have the following
		  status:</ListIntro>
         <ListItemHead>
            <GUIRef href="/baanerp/ts/domains/cfg.cfst#stup" role="option">Startup</GUIRef>
         </ListItemHead>
         <ListItem>The serial number has been assigned, but the item is not yet
		  included in a service order or contract. You can only change the status to
		  Active.</ListItem>
         <ListItemHead>
            <GUIRef href="/baanerp/ts/domains/cfg.cfst#actv" role="option">Active</GUIRef>
         </ListItemHead>
         <ListItem>The serialized item is part of a service order or contract. You
		  can only change the status to Revision.</ListItem>
         <ListItemHead>
            <GUIRef href="/baanerp/ts/domains/cfg.cfst#revi" role="option">Revision</GUIRef>
         </ListItemHead>
         <ListItem>You can only change the status to Active.</ListItem>
      </List>
   </GeneralSection>
   <GeneralSection>
      <SectionTitle>Serial numbers</SectionTitle>
      <Paragraph>A unique serial number is assigned to every manufactured item or
		purchased item. The serial number is assigned to track the item in its life
		cycle.</Paragraph>
      <Paragraph>You can define a dummy serial number for an item. The dummy
		serial number is a temporary number and can be used to monitor the item until a
		permanent number is assigned. For example, …</Paragraph>
      <Paragraph>For each serialized item, you can define an alternative serial
		number for customer reference. You can use the alternative serial number to
		search for items when you register calls, create service order activities, or
		register parts lines for a maintenance sales order.</Paragraph>
   </GeneralSection>
   <GeneralSection>
      <SectionTitle>Serialized item groups</SectionTitle>
      <Paragraph>You can group serialized items by <Link href="/baanerp/ts/glossary/glossary#ObjectGroup_ts" role="glossary">serialized item groups</Link>. A serialized item group is a
		group of serialized items with similar features.</Paragraph>
      <Paragraph>You can define the serialized item groups that you need, for
		example, to categorize the skills required for the maintenance of the items, or
		as a basis for enquiries and reporting.</Paragraph>
      <Paragraph>For example, you can select service engineers on the basis of
		their skills for a specific serialized item group.</Paragraph>
   </GeneralSection>
   <GeneralSection>
      <SectionTitle>Serialized items in physical breakdown
		structures</SectionTitle>
      <Paragraph>Serialized items are the building blocks of <Link href="/baanerp/ts/glossary/glossary#000310" role="glossary">physical breakdown structures</Link>. A physical breakdown
		structure is the relationship definition of a set of serialized items with
		their underlying parts and assemblies. Some serialized items, such as a
		photocopier, have a simple structure whereas other serialized items such as a
		ship or an aircraft have a complex structure.</Paragraph>
      <Paragraph>A top serialized item occurs at the highest level in the
		physical breakdown structure, while the underlying structure consists of
		assemblies that are either effective or outdated. Use the Tree View option to
		display a graphic view of the structure.</Paragraph>
      <Paragraph>Each serialized item in the breakdown can be linked to a <Link href="/baanerp/ts/glossary/glossary#000350" role="glossary">functional element</Link>, with a common function across the
		entire structure, and can be used to group serialized items based on the
		functional importance.</Paragraph>
   </GeneralSection>
   <RelatedTopics>
      <SectionTitle>Related topics</SectionTitle>
      <RelTopic>
         <Link href="/baanerp/ts/onlinemanual/000010" role="manual">To define serialized items</Link>
      </RelTopic>
   </RelatedTopics>
</ManualTopic>