<?xml version="1.0" encoding="utf-8"?>
<ManualTopic ID="/baanerp/wh/faq/faq" xml:lang="en">
   <Header>
      <Title>Frequently Asked Questions (FAQ)</Title>
   </Header>
   <GeneralSection>
      <List>
         <ListItem>
            <Emphasis>Cross-docking --- What happens if...</Emphasis>
            <List>
               <ListItem>
                  <Link href="#d1e2964035" role="internal">...the inbound advice is not part of the receipt
procedure?</Link>
               </ListItem>
               <ListItem>
                  <Link href="#d1e2964046" role="internal">...the put away or storage list is not part of the receipt
procedure?</Link>
               </ListItem>
               <ListItem>
                  <Link href="#d1e2964054" role="internal">...the order
type does not include a shipment procedure (empty shipment
procedure)?</Link>
               </ListItem>
               <ListItem>
                  <Link href="#d1e2964065" role="internal">...the outbound order origin is SFC Production?</Link>
               </ListItem>
               <ListItem>
                  <Link href="#d1e2964073" role="internal">...my
warehouse is a non-location-controlled warehouse?</Link>
               </ListItem>
               <ListItem>
                  <Link href="#d1e2964090" role="internal">...my item is a non-location-controlled item?</Link>
               </ListItem>
               <ListItem>
                  <Link href="#d1e2964095" role="internal">...a released issue
order is changed?</Link>
               </ListItem>
               <ListItem>
                  <Link href="#d1e2964108" role="internal">...a released receipt order is
changed?</Link>
               </ListItem>
               <ListItem>
                  <Link href="#d1e2964116" role="internal">...a back order
is created?</Link>
               </ListItem>
            </List>
         </ListItem>
      </List>
   </GeneralSection>
   <GeneralSection>
      <Paragraph/>
   </GeneralSection>
   <GeneralSection>
      <SectionTitle>Cross-docking --- What happens if...</SectionTitle>
      <GeneralSection ID="d1e2964035">
         <SectionTitle>...the inbound advice is not part of the receipt
procedure?</SectionTitle>
         <Paragraph>The goods are immediately cross-docked after
confirm receipt. <Link href="/baanerp/wh/glossary/glossary#000442" role="glossary" Update="No">Cross-dock order lines</Link> receive the status <GUIRef href="/baanerp/wh/domains/inh.cdls#staged" role="option">Staged</GUIRef> when confirming the receipt.</Paragraph>
      </GeneralSection>
      <GeneralSection ID="d1e2964046">
         <SectionTitle>...the put away or storage list is not part of the receipt
procedure?</SectionTitle>
         <Paragraph>The cross-dock order line receives the status <GUIRef href="/baanerp/wh/domains/inh.cdls#staged" role="option">Staged</GUIRef> after the inbound advice is created (put away is done
automatically).</Paragraph>
      </GeneralSection>
      <GeneralSection ID="d1e2964054">
         <SectionTitle>...the order
type does not include a shipment procedure (empty shipment
procedure)?</SectionTitle>
         <Paragraph>The goods are automatically shipped after put
away or confirm storage list. The <Link href="/baanerp/wh/glossary/glossary#000441" role="glossary">cross-dock order</Link> receives the status <GUIRef href="/baanerp/wh/domains/inh.cdos#closed" role="option">Closed</GUIRef>.</Paragraph>
      </GeneralSection>
      <GeneralSection ID="d1e2964065">
         <SectionTitle>...the outbound order origin is SFC Production?</SectionTitle>
         <Paragraph>The
outbound procedure will be skipped; the goods already leave the warehouse at
the moment of put away inbound advice or confirm storage list.</Paragraph>
         <GeneralSection>
            <Paragraph>The cross-docking procedure will be even faster if the inbound
	 procedure only involves the Receipts step. The goods will then immediately
	 leave the warehouse when confirming the receipt line.</Paragraph>
         </GeneralSection>
      </GeneralSection>
      <GeneralSection ID="d1e2964073">
         <SectionTitle>...my
warehouse is a non-location-controlled warehouse?</SectionTitle>
         <Paragraph>In this
case, cross-docking is not meant to move the goods from a <Link href="/baanerp/wh/glossary/glossary#000371" role="glossary">receiving location</Link> to a <Link href="/baanerp/wh/glossary/glossary#000381" role="glossary">staging location</Link>. Instead, an inbound order line is just
linked to an outbound order line by creating cross-dock orders and cross-dock
order lines. As a result, the Generate/Release Outbound Advice, Generate
Picking List, and Confirm Pick List steps are skipped. This is an
administrative action.</Paragraph>
         <GeneralSection>
            <Paragraph>When the goods are received in the warehouse (confirm receipt),
	 the goods are placed somewhere in the warehouse, but the cross-dock order line
	 corresponding to the received inbound order line is cross-docked. The outbound
	 order line corresponding to the cross-dock order is ready to be shipped. No
	 outbound advice needs to be generated, and releasing and <Link href="/baanerp/wh/glossary/glossary#000360" role="glossary">picking</Link> can be skipped. When the goods are shipped, the
	 cross-dock order is closed. In short, cross-docking in a
	 non-location-controlled warehouse comprises just two steps: Confirm Receipt
	 (line) and Confirm Shipment (line). Additionally, inbound approvals can be
	 done, as in location-controlled
	 warehouses.</Paragraph>
         </GeneralSection>
      </GeneralSection>
      <GeneralSection ID="d1e2964090">
         <SectionTitle>...my item is a non-location-controlled item?</SectionTitle>
         <Paragraph>The
same applies as for a non-location-controlled
warehouse.</Paragraph>
      </GeneralSection>
      <GeneralSection ID="d1e2964095">
         <SectionTitle>...a released issue
order is changed?</SectionTitle>
         <Paragraph>The corresponding cross-dock order will be
canceled when a released issue order is changed. ERP Enterprise will handle the
issue order as being released again, and will check the <GUIRef href="/baanerp/wh/inh/whinh0100m000#whinh000.cdro" role="manual">Generate Cross-dock Order when Releasing Order to Warehousing</GUIRef> setting at warehouse level. If enabled, a new cross-dock
order is created.</Paragraph>NoteYou can only change an issue order, if no outbound advice has been
	 generated yet, and, in case of cross-docking, if no inbound advice has been
	 generated for the cross-dock order line(s).</GeneralSection>
      <GeneralSection ID="d1e2964108">
         <SectionTitle>...a released receipt order is
changed?</SectionTitle>
         <Paragraph>When a line of type <GUIRef href="/baanerp/wh/domains/inh.ittp#receipt" role="option">Receipt</GUIRef> is changed (for example, a purchase order line),
the related cross-dock order lines are canceled. No new cross-dock order lines
are created.</Paragraph>
      </GeneralSection>
      <GeneralSection ID="d1e2964116">
         <SectionTitle>...a back order
is created?</SectionTitle>
         <Paragraph>After goods have been cross-docked and the
corresponding outbound order line receives the status <GUIRef href="/baanerp/wh/domains/inh.lstb#shipped" role="option">Shipped</GUIRef>, the cross-dock order is closed or
canceled.</Paragraph>
         <GeneralSection>
            <List>
               <ListIntro>The <GUIRef href="" role="manual">Quantity Requested to Cross-dock</GUIRef> of the
		cross-dock order can be:</ListIntro>
               <ListItem>completely cross-docked,</ListItem>
               <ListItem>partly cross-docked,</ListItem>
               <ListItem>not cross-docked at all.</ListItem>
            </List>
            <List>
               <ListIntro>ERP Enterprise will not automatically create a new cross-dock order and cross-dock order lines
		for the back-order quantity. For a back-order, a new cross-dock order must be
		created manually, or, depending on the parameter settings, will be generated
		automatically:</ListIntro>
               <ListItem>During release of the back-order to warehousing.</ListItem>
               <ListItem>During Generate Outbound Advice.</ListItem>
            </List>
         </GeneralSection>NoteA cross-dock order may also be never created again, because in
	 the meantime goods can be taken out of the warehouse (from a bulk location or a pick location).</GeneralSection>
   </GeneralSection>
</ManualTopic>