| # Function: Service configuration management In this function, all relevant data that pertains to the clusters at customer site/in-house can be registered and controlled. A cluster can be defined as a list of serialized items or items, which can require service and/or maintenance. A configuration line in a cluster can consist of only one serialized item, but can also comprise detailed and multiple layers of serialized items or items. Configuration management includes the following: Registration of warranty data Operational design specifications Maintenance instructions, including planned maintenance data. Process: Service configuration management (code: MEN05a) All relevant data that pertains to the clusters at customer site/in-house can be registered and controlled. A cluster can be defined as a list of serialized items or items, which can require service and/or maintenance. A configuration line in a cluster can consist of only one serialized item, but can also comprise detailed and multiple layers of serialized items or items. Assumptions: No assumptions apply in this case. IT support: ERP Enterprise Service Configuration Management |