| # Introduction Adequate after sales service is of prime importance to businesses that want to retain their customers' confidence. A good information system can be an advantage in offering such service. The Service package can be used by companies that are dealing with maintenance, repair, and overhaul of field-based and plant-based products, equipment and systems. Service and maintenance can be provided for many products such as computer equipment, medical equipment, climate control equipment, and automotive products. Main functions and features The main functions and features of Service are described in these topics: Master Data Management Activity Management Configuration Control Contract Management Call Management Service Planning & Concepts Maintenance Sales Control Service Order Control Subcontract Management Work Control System |