| # Blocked Calls (tsclm1521m000) Use this session to display the calls that are currently blocked. Use the commands on the appropriate menu, or the buttons on the toolbar, to: View the blocking reasons for any blocked (or previously blocked) calls, in the Blocking Reasons (tsmdm1101m000) session. View all changes for any blocked, or previously blocked, calls in the Call Transaction Log (tsclm8580m000) session. Note The conditions for call blocking are selected in the Call Parameters (tsclm0100m000) session. Call Number The code that identifies the call. Reported Time The date and time when a call was received and registered. Blocking Time The time when the call was blocked. Business Partner The sold-to business partner for whom the call is being handled. Invoice-to BP The business partner to which you send invoices. This usually represents a customer's accounts payable department. The definition includes the default currency and exchange rate, invoicing method and frequency, information about the customer's credit limit, the terms and method of payment, and the related pay-by business partner. Contract The service contract covering the call. Contract Type A way of categorizing contracts based on similarities and shared characteristics. Each contract type is identified by an alphanumeric code of up to three characters. Warranty The warranty agreement covering the call costs. Warr Exp The date that the warranty agreement expires. |