| # Shop maintenance/Depot repair The shop maintenance control and depot repair solution in Service comprises the following modules: Activity Management The Activity Management module is used to support work preparation. In this module you can: Specify predefined maintenance activities. Specify maintenance routings. Predefine the default data on which maintenance must be carried out. Specify the required material, tools, and other resources for the maintenance activities. Specify predefined measurements. Specify the master routing and the routing options. Define item-specific routings, or generic routings (not related to an item). Maintenance Sales Control In this module you can: Specify the sales terms that you agreed upon with your sold-to business partners. Logistically control the receipt, delivery, and replacement of customer-owned items that must be repaired in your shop or depot. Specify pricing details, such as fixed price, actual costing, and repair warranty. Handle costing and invoicing. Handle loaners. Handle the sale of spare parts. Work Control System In the Work Control System module work order preparation, planning, and execution within a maintenance shop or repair shop is handled. The WCS module can be used for internal maintenance and for maintenance on business partner-owned parts. For maintenance on business partner-owned parts WCS is fully integrated with the Maintenance Sales Control module. In the Work Control System module you can: Relate activities to work orders. Specifiy required material resources, tools resources, and other resources. Register completed activities. Handle finance aspects. Handle subcontracting. Plan work orders. |