| # Update Engineer and Location Address (tscfg2700m000) Use this session to replace or update an engineer with a new engineer. This session also can be used to replace or update a location address. Related topics To use From and To fields Replace You can select what you want to replace. The allowed values are: Allowed values Responsible Engineer Preffered Engineer 1 Preffered Engineer 2 Preferred Engineer – Serialized Item Installation Group Location Address Serialized Item Location Address Service Order Engineer Service Order Location Address Interactive If this check box is selected, the Search Results - Update Engineer and Location Address (tscfg2120m000) session is displayed. Free If this check box is selected, the service order or service orders with the status Free are updated. Note You must select atleast one of the statuses to proceed with the updating process. Planned If this check box is selected, the service order or service orders with the status Planned are updated. Note You must select atleast one of the statuses to proceed with the updating process. Released If this check box is selected, the service order or service orders with the status Released are updated. Note You must select atleast one of the statuses to proceed with the updating process. Old Engineer Select the Engineer from the Employees - Service (tsmdm1140m000) session, who must be replaced or updated. Note This field is enabled only if you select either of the following in the Replace field: Responsible Engineer Preferred Engineer 1 Preferred Engineer 2 Preferred Engineer – Serialized Item Service Order Engineer Old Engineer The name of the Old Engineer. New Engineer Select the Engineer from the Employees - Service (tsmdm1140m000) session, who will replace the old engineer. Note This field is enabled only if you select either of the following in the Replace field: Responsible Engineer Preferred Engineer 1 Preferred Engineer 2 Preferred Engineer – Serialized Item Service Order Engineer New Engineer The name of the new engineer. Old Location Address Select the Address from the Addresses (tccom4530m000) session that must be replaced or updated. Note This field is enabled only if you select either of the following in the Replace field: Installation Group Location Address Serialized Item Location Address Service Order Location Address Old Location Address The description of the old address. New Location Address Select the Address from the Addresses (tccom4530m000) session that must be replaced or updated. Note This field is enabled only if you select either of the following in the Replace field: Installation Group Location Address Serialized Item Location Address Service Order Location Address New Location Address The description of the new location address. Process Report Process report Error Report Error report Planned Start Time The range of the Planned Start Date and Time. Planned Finish Time The range of the Planned Finish Date and Time. Update Click Update to continue with the updating of either the address or the Service engineer as the case may be. |