| # Case assumptions This case makes the following assumptions: The customer is not yet known and, therefore, must be entered in Customer Data Management. In the quotation phase, no items are ordered and inquiries can be made. Actual orders can only be entered in Scope. The potential iteration in the process of defining the final specifications in between the sign-off of the quotation and the issuing of the sales order is not modeled in this case. After the quotation has been sent to the customer, a long period of negotiation usually takes place. In this case, requests for quotation-changes can be seen as the same initial request trigger. Request for Quotation Management handles the Specifications, Price, Quality, and Lead-time (SPQL) definition. Purchase Inquiry Management carries out the investigation for purchased items concerning SPQL. |