| # Items - Service (tsmdm2100m000) Use this session to define default service values for items. Related topics Item data Item The code of the service item to which the service defaults apply. Note Only items with an Item Type Purchased, Manufactured, Cost, or Service are permitted. See the Items - General (tcibd0501m000) session. The item cannot be a stock to order item. Item Description The description or name of the item. Text Text (additional) Related topics To use texts Search Argument The search key given to the item. Related topics To use search keys Service Department The service department responsible for carrying out the service/maintenance activities on the item. Service Department The name or description of the service department responsible for carrying out service/maintenance on the item. Configuration Controlled Indicates if the item is configuration controlled. Repairable If this check box is selected, the item must be sent to an overhaul shop after the lifetime duration of the item expires. ERP Enterprise automatically creates a To Warehouse line in the Service Order Actual Material Costs (tssoc2121m000) session when the following conditions are met: The check box is selected The option selected in the Delivery Type field is following: From Warehouse From Warehouse in Car From Warehouse by Transport From Service Kit From Service Inventory By Purchase Order By Field Purchase The quantity defaulted in the To Warehouse line is zero and can be changed by the user. The user can enter the quantity of defective item(s) that is received for repair. Warranty The code of the warranty covering the item. Warranty The description or name of the warranty covering the item. Contract Discount Scheme If services or terms of a warranty overlap with the services of a contract agreement for an item, a discount or reduction in terms on the contract price can be offered. The discount scheme defines the contract's discount percentage during the period when the warranty is valid for the item. This enables you to include an initial warranty period during which no invoices are sent to the customer. You can also use a discount scheme independently from a warranty, for example, if you agree on a once-only discount with the customer. Note The discount scheme you specify here is the default value in the Contract Configuration Lines (tsctm1110m300) session. Covered by Contract The mode of contract coverage defined for the item. Following are the possible values: Covered : The item is covered by a service contract but is not defined in the configuration lines of the service contract. Covered & Used for Definition: The item is covered by a service contract and is defined in the configuration lines of the service contract. Not Covered: The item is not covered by a service contract. When you create a serialized item for the same item code, in the Serialized Items (tscfg2100m000) session, the value that you select in the field is defaulted in the Cost Coverage field. Repair Warranty Duration The duration of the item's repair warranty. Note This field is used by the Maintenance Sales Control module. While registering a sales order line for repair of items, the repair warranty duration pertaining to that item will be used to determine the applicability of the Repair Warranty pricing method. Repair Warranty Duration The unit used to specify the repair warranty duration. Service Item Group The service item group into which the item can be categorized. Service Item Group The name of the service item group that the item is categorized in. Serialized Item Group The serialized-item group into which the serialized item is categorized. Note Only applicable to serialized items. Serialized Item Group The name of the serialized-item group the item is categorized into. Subcontractor The subcontractor responsible for carrying out any required subcontracting work on the item. Note This will be the default subcontractor for: A serialized item based on this item. A subcontract agreement generated from a service contract with configuration lines based on this item. Subcontractor The name of the subcontractor responsible for carrying out any required subcontracting work on the item. Blanket Agreement A high level agreement that describes the terms and conditions applicable for the item for which service is provided by a third-party organization. After the blanket agreement is defined, the details will be provided to the organization for which items must be subcontracted. The blanket agreement can become the basis for a subcontract agreement. Service Kit Type The code of the service kit type that the item is linked to. Service Kit Type The description or name of the service kit type. Delivery Type The delivery type for the an item that require shop maintenance. Note Supplier Direct Delivery: Indicates how the material that is required to carry out the activities, must be delivered, or what will happen to the defective item. Note Select this option if the supplier must deliver item directly to the customer location after raising a purchase order. Measurements The measurement of the item. Related topics Measurements Dependent variable and norm value Description The description or name of the item's measurement. Life Cycle The life cycle of the item. Life Cycle The unit in which the life cycle of the item is expressed. Life Cycle The name or description of the units by which the item is sold. Maintenance Cycle The period after which the item requires maintenance. Note Only applicable to items or serialized items. If you generate a maintenance prediction for an item using the Generate Maintenance Plan (tsspc2200m000) session, the predicted maintenance dates are calculated for one maintenance cycle only. The maintenance cycle is always equal to or less than the item's life cycle. Maintenance Cycle The unit in which the maintenance cycle of the item is defined. Currency The code of the currency used to calculate the service price for the item. Currency The name of the currency used to calculate the service price for the item. Sales Price The service price of the item. Last Transaction Date The date on which the service price of the item was last changed. Quantity Unit The unit of measure by which the item is sold. Picture The item picture, defaulted from the picture field in the Item - General (tcibd0101s000) session. Sales Price Unit The quantity of sales units for which the item's sales price is given. Example 14mm bolts are sold in packages of 10 bolts. The Sales Unit is pieces. The Sales Price Unit is 10. Note The Sales Price Unit must be available in the unit set and the conversion factor must be defined for the unit. |