| # Contract Terms (tsctm1120m300) Use this session to maintain the coverage term selected from the service contract. Note You can make a coverage term dependent on the counter value of the item involved. Service Contract A sales agreement between a service organization and a customer for a specific period, that states the configurations (Installation groups or serialized items) to be maintained, the coverage terms, and the agreed price. Contract Change service contract changes. Contract Change The description of the service contract changes Configuration Line Number A list of configurations covered by a contract quotation, which will be covered by a service contract once the contract quotation becomes a service contract or which are related to a service-order quotation. Type of Configuration Line The classification of the line. The line type can either be Normal, Total or Calculation. A total line is a sum total of calculation lines. A Calculation line is a partial configuration and contributes to the overall configuration of the type Total line. Coverage Type A financial classification that indicates to what extent work is covered under warranty or contract, and what part of the activities can be charged. Term Type Categories used to group costs. Term types enable you to have a more detailed view of the source of costs. The Contract Management module in Service distinguishes the following term types: Material Labor Tooling Traveling Subcontracting Help Desk Other Uptime All Coverage Term For a service type / term type combination, this is a unique sequence number. Default value of step size: 10 Note The default value can be changed if required. Cost Covering Method A method that determines how the costs of the service order are covered by the service contract. The following cost-covering methods are available: Fixed Price Ceiling Coverage Percentage Ceiling on Coverage Percentage Exclusion Own Risk Related topics Cost covering method Cost covering method - examples Ceiling Amount The agreed limit up to which the costs are covered by the contract, quotation, order, or warranty. If the Ceiling on Coverage Percentage method is selected, this is the discount limit. In this case it is the phase term that holds the discount information, and not the coverage term. Note If the coverage term has more than one phase, each phase can have a separate limit. Coverage % The percentage that you can subtract from the gross sales price or purchase price. In this case the phase term holds the discount information. Note If the coverage term has more than one phase, each phase can have a separate discount. Cost Amount The final Cost Amount of the configuration line. The Calculated Cost Amount is taken as default amount. Sales Amount If the Pricing Method is Budgeted Service Costs or Sales Value of Configuration the Sales Amount is the Sales Price which is made applicable for the whole effectivity period of the configuration line.If the Pricing Method is Item Pricing the Calculated Gross Sales Amount is taken and the Sales Amount cannot be changed. Text Text (additional) Effective Date The date on which the terms become valid. It is displayed when the contract status changes from Free to Active. Note If more than one phase exists for this term, the start date of the first phase is displayed. If a warranty is linked to one of the items or configurations in the contract, the date is on or after the date of installation. Expiry Date The last date on which the terms are valid. It is displayed when the contract status changes from Free to Active. Note If more than one phase exists for this term, the end date of the last phase is displayed. If a warranty is linked to one of the items or configurations in the contract, the date is equal to the start date plus the warranty period. Item The counter item. Item The description of the counter item. Limiting Counter Value The limiting counter value of the item. Note If the coverage term contains more than one phase, the largest limiting counter value of the phases is displayed. Ceiling Amount A generally accepted medium of exchange such as coins, treasury notes, and banknotes. The following currency types are available in ERP Enterprise: Home currency, which is used internally by companies to calculate costs, record budgets, and register tax amounts Transaction currency, which is used in transactions with business partners, such as orders and invoices Budgeted The sum of the discounts that are associated with the indicated service type or cost type. The amount is expressed in the currency chosen in the contract header. Spent The sum of discounts arising from service activities that have been financially approved in Service Order Control, expressed in the home currency. Allocated The sum of discounts derived from service activities that have not been financially approved in Service Order Control, expressed in the home currency. Cost Amount The sum of the cost amounts of all coverage terms that are associated with the indicated service type or term type. Note The amount is expressed in the home currency. Spent Costs The sum of costs due to service activities that have been financially approved in Service Order Control, expressed in the home currency. Example Service orders Traveling costs Allocated Costs The sum of costs due to service activities that have not been financially approved in Service Order Control, expressed in the home currency. Example Service orders Traveling costs Sales Amount The sum of the sales amounts of all coverage terms that are associated with the indicated service type or term type. Cost Terms Use this command to view the cost terms associated with the contract. |