<?xml version="1.0" encoding="utf-8"?>
<Session ID="/baanerp/ts/clm/tsclm3170m000" xml:lang="en">
   <Header>
      <Title>Service Resolution - Failure Analysis (tsclm3170m000)</Title>
   </Header>
   <HelpTopic>
      <AimSection>
         <Paragraph>Use this session to maintain and register <GUIRef href="" role="manual">Service Resolution – Failure Analysis</GUIRef> of <Link href="/baanerp/ts/glossary/glossary#ServicOrder_ts" role="glossary">service order</Link>, <Link href="/baanerp/ts/glossary/glossary#000414" role="glossary">maintenance sales order</Link> or <Link href="/baanerp/ts/glossary/glossary#000385" role="glossary">work order</Link>.</Paragraph>
         <Paragraph>The session is used to maintain the data related to confirmed
		  failures. The data is used to understand the previous occurrence of failures,
		  provide trace-ability and identification.</Paragraph>
      </AimSection>
   </HelpTopic>
   <Fields>
      <FieldHelp ID="tsclm370.orno">
         <Header>
            <Title>Order Number</Title>
         </Header>
         <FuncDesc>Refers to <GUIRef href="" role="manual">Service Order number</GUIRef> or <GUIRef href="" role="manual">Maintenance Sales Order Number</GUIRef> or <GUIRef href="" role="manual">Work Order Number</GUIRef>.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm370.acln">
         <Header>
            <Title>Activity Line</Title>
         </Header>
         <FuncDesc>The smallest unit of activity that can be carried out for a,
		  Service Order, Maintenance Sales Order, or Work Order. The activity-line number
		  enables you to define more than one activity for a order.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm370.lino">
         <Header>
            <Title>Line Number</Title>
         </Header>
         <FuncDesc>Line number of an <Link href="/baanerp/ts/glossary/glossary#000075" role="glossary">item</Link>.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="line.desc">
         <Header>
            <Title>Line Number</Title>
         </Header>
         <FuncDesc>The description or name of the code.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm370.seqn">
         <Header>
            <Title>Sequence Number</Title>
         </Header>
         <FuncDesc>The number that identifies a data record or a step in a
		sequence of activities. Sequence numbers are used in many contexts. Usually LN generates the
		sequence number for the next item or step. Depending on the context, you can
		overwrite this number. You can sometimes influence the numbering by setting the
		corresponding parameters.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm370.item">
         <Header>
            <Title>Item</Title>
         </Header>
         <FuncDesc>The item or <Link href="/baanerp/ts/glossary/glossary#Objects_ts" role="glossary">serialized item</Link> on which failure has been
		  reported.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm370.sern">
         <Header>
            <Title>Serial Number</Title>
         </Header>
         <FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#SerialNumber_ts" role="glossary">serial number</Link> of the serialized
		  item.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="item.desc">
         <Header>
            <Title>Serial Number</Title>
         </Header>
         <FuncDesc>The description or name of the code.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm370.espr">
         <Header>
            <Title>Problem</Title>
         </Header>
         <FuncDesc>The real problem determined by the service or support
		  engineer.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm330.desc">
         <Header>
            <Title>Problem</Title>
         </Header>
         <FuncDesc>The description or name of the code.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm370.sltn">
         <Header>
            <Title>Solution</Title>
         </Header>
         <FuncDesc>The definitive solution as determined by service or support
		  engineer, which solved the <Link href="/baanerp/ts/glossary/glossary#000059" role="glossary">actual problem</Link>.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm335.desc">
         <Header>
            <Title>Solution</Title>
         </Header>
         <FuncDesc/>
      </FieldHelp>
      <FieldHelp ID="tsclm370.crac">
         <Header>
            <Title>Reference Activity</Title>
         </Header>
         <FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#000405" role="glossary">reference activity</Link> that must be carried out.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsacm101.desc">
         <Header>
            <Title>Reference Activity</Title>
         </Header>
         <FuncDesc>The description or name of the code.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm370.fare">
         <Header>
            <Title>Failure Reason</Title>
         </Header>
         <FuncDesc>Failure Reasons of an Item.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsclm370.fadt">
         <Header>
            <Title>Failure Date</Title>
         </Header>
         <FuncDesc>Failure Date of an Item.</FuncDesc>
      </FieldHelp>
   </Fields>
</Session>