<?xml version="1.0" encoding="utf-8"?>
<ManualTopic ID="/baanerp/install/bw/in000620" xml:lang="en">
   <Header>
      <Title>Incorrect version of shared files</Title>
      <Keyword type="header" order="d1e1061685">
         <Level1>Shared files</Level1>
         <Level2>incorrect version</Level2>
      </Keyword>
   </Header>
   <GeneralSection>
      <Paragraph>Several files are shared by different variants of Infor BW. It
		is possible that an incorrect version (or no version at all) of such a shared
		file exists on your system. For example after several actions (like install,
		update, uninstall) related to several variants (Baan IVc, LN) of Infor
		BW. In that case, remove or rename the incorrect file by hand and run the
		installer of the Infor BW variant which contains the desired version of the
		file.</Paragraph>
      <List>
         <ListIntro>Examples of shared files are:</ListIntro>
         <ListItem>baanmsg.dll</ListItem>
         <ListItem>becs.exe</ListItem>
         <ListItem>bwc.dll</ListItem>
         <ListItem>ShellExt.dll</ListItem>
      </List>
      <Paragraph>The shared files are stored in the directory:</Paragraph>
      <Paragraph>
         <Code>C:\Windows\Baan\bin</Code>
      </Paragraph>
      <Paragraph>Each shared file can be accompanied by an identically named
		Program Debug Database file with the .pdb extension, e.g. becs.exe may be
		accompanied by becs.pdb. Both files of such a pair must be of the same date and
		time. An inconsistency between the date and time of the two files in a pair
		does not influence the normal functionality of the software. It is only of
		influence on the informational messages which may be composed during the
		handling of exceptional runtime errors. When such an inconsistency is observed,
		remove or rename the complete pair and run the installer of the Infor BW
		variant which contains the desired version of the file.</Paragraph>
      <Paragraph>A file which is in use, cannot be removed. To find out which
		program is using a particular file, especially the file ShellExt.dll is
		difficult This dll contains the software for the Infor Properties tab which has
		been added to the Properties dialog. See <Link href="/baanerp/install/bw/in000340" role="manual">How to determine version information</Link>.</Paragraph>
      <Paragraph>ShellExt.dll is loaded as soon as for any file its Properties
		dialog is shown (even when for that particular file the Properties dialog does
		not have an Infor Properties tab), In general the dll is not unloaded during
		the rest of the life time of the process. The best known program which uses
		this dll is the Windows Explorer.Other programs however also use it, for
		example. in the standard Open File or Save As dialog. Even when all visible
		Windows Explorer windows are closed, an explorer.exe process can exist which
		keeps the ShellExt.dll loaded. In such a case, the safest way to force
		unloading of ShellExt.dll is to log off. After logging in again, remove
		ShellExt.dll and reinstall it before viewing the Properties dialog of any
		file.</Paragraph>
   </GeneralSection>
</ManualTopic>