<?xml version="1.0" encoding="utf-8"?>
<ManualTopic ID="/baanerp/ts/onlinemanual/000351" xml:lang="en">
   <Header>
      <Title>To cancel maintenance sales orders</Title>
      <Keyword type="header" order="d1e2416185">
         <Level1>Cancel a maintenance sales order</Level1>
      </Keyword>
      <Keyword type="header" order="d1e2416188">
         <Level1>Maintenance sales order</Level1>
         <Level2>cancel</Level2>
      </Keyword>
   </Header>
   <GeneralSection>
      <Paragraph>Use the <GUIRef href="/baanerp/ts/msc/tsmsc1210m000" role="session">Cancel Maintenance Sales Order - Item Line (tsmsc1210m000)</GUIRef> session to cancel a <Link href="/baanerp/ts/glossary/glossary#000414" role="glossary">maintenance sales order</Link>, including all the order's order
		lines, or a single <Link href="/baanerp/ts/glossary/glossary#000410" role="glossary">maintenance sales order lines</Link>. You must enter a cancel
		reason and cancel date. Additional cancel text is optional.</Paragraph>
      <List>
         <ListIntro>To cancel a sales order (line) you must make sure that:</ListIntro>
         <ListItem>No actual costs and
		  revenues are recorded on this sales order or sales order line.</ListItem>
         <ListItem>The status of the order
		  and the related item lines must be <GUIRef href="/baanerp/ts/domains/msc.stat#free" role="option">Free</GUIRef> or <GUIRef href="/baanerp/ts/domains/msc.stat#inprocess" role="option">In Process</GUIRef>.</ListItem>
         <ListItem>The status of all item
		  lines must be <GUIRef href="/baanerp/ts/domains/msc.stat#cancel" role="option">Canceled</GUIRef>.</ListItem>
         <ListItem>The reason code, cancel
		  text, and cancel date are filled on the sales order.</ListItem>
      </List>
      <List>
         <ListIntro>If you cancel a maintenance sales order, the following
		  applies:</ListIntro>
         <ListItem>LN changes the status of the
		  sales order activity to <GUIRef href="/baanerp/ts/domains/soc.osta#canceled" role="option">Canceled</GUIRef>.</ListItem>
         <ListItem>LN cancels the materials that
		  are allocated for the sales order.</ListItem>
         <ListItem>LN cancels the warehouse orders
		  that are created for the sales order, if the items/materials are not issued or
		  received yet. If the items/materials are issued or received, return deliveries
		  are created (warehouse orders of type <GUIRef href="/baanerp/wh/domains/inh.ittp#transfer" role="option">Transfer</GUIRef>).</ListItem>
         <ListItem>If you create the sales
		  order from a call, LN changes the status of the call to <GUIRef href="/baanerp/ts/domains/clm.stat#solved" role="option">Solved</GUIRef>.</ListItem>
         <ListItem>If tools are required to
		  carry out the sales order, the tool requirements are removed from the <GUIRef href="/baanerp/ti/trp/titrp0111m000" role="session">Estimated Tool Requirements (titrp0111m000)</GUIRef> session.</ListItem>
      </List>
      <Note>
         <SectionTitle>Note</SectionTitle>
         <Paragraph>Sales orders that are
		  blocked, cannot be canceled.</Paragraph>
      </Note>
   </GeneralSection>
   <RelatedTopics>
      <SectionTitle>Related topics</SectionTitle>
      <RelTopic>
         <Link href="/baanerp/ts/onlinemanual/000046" role="manual">To unblock calls, service orders, and sales orders</Link>
      </RelTopic>
   </RelatedTopics>
</ManualTopic>