<?xml version="1.0" encoding="utf-8"?>
<Session ID="/baanerp/ts/ctm/tsctm1139m300" xml:lang="en">
   <Header>
      <Title>Contract Uptime Terms (tsctm1139m300)</Title>
   </Header>
   <HelpTopic>
      <AimSection>
         <Paragraph>Use this session to define and maintain a
		contract's uptime terms.</Paragraph>
      </AimSection>
   </HelpTopic>
   <Fields>
      <FieldHelp ID="appl.header">
         <Header>
            <Title>Service Contract</Title>
         </Header>
         <FuncDesc>The service contract number.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="header.desc">
         <Header>
            <Title>Service Contract</Title>
         </Header>
         <FuncDesc>The service contract description.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="change.numb">
         <Header>
            <Title>Contract Change</Title>
         </Header>
         <FuncDesc>The contract change number.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="change.type">
         <Header>
            <Title>Contract Change</Title>
         </Header>
         <FuncDesc>The type of service contract change performed.</FuncDesc>
         <AllowedValues>
            <SectionTitle>Allowed values</SectionTitle>
            <Paragraph>See <Link href="/baanerp/ts/domains/ctm.chng" role="domain">The changes performed on a contract</Link>
            </Paragraph>
         </AllowedValues>
      </FieldHelp>
      <FieldHelp ID="tsctm120.ccov">
         <Header>
            <Title>Coverage Term</Title>
         </Header>
         <FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#CoveraTerms_ts" role="glossary">coverage term</Link> to which this uptime term is
		related.</FuncDesc>
         <AllowedValues>
            <SectionTitle>Allowed values</SectionTitle>
            <Paragraph>See <Link href="/baanerp/ts/domains/ctm.ccov" role="domain">Cost Covering Method</Link>
            </Paragraph>
         </AllowedValues>
      </FieldHelp>
      <FieldHelp ID="tsctm139.nrbt">
         <Header>
            <Title>Coverage Term</Title>
         </Header>
         <FuncDesc>The related <Link href="/baanerp/ts/glossary/glossary#CoveraTerms_ts" role="glossary">coverage term's</Link> number.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsctm139.cctp">
         <Header>
            <Title>Coverage Type</Title>
         </Header>
         <FuncDesc>A financial classification that indicates to what extent work
		is covered under warranty or contract, and what part of the activities can be
		charged.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsctm139.cfln">
         <Header>
            <Title>Configuration Line Number</Title>
         </Header>
         <FuncDesc>The number of the configuration line (cluster, item or
		serialized item) for which the uptime term applies.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsctm139.cotp">
         <Header>
            <Title>Cost type</Title>
         </Header>
         <FuncDesc>Categories that are used to register the type of costs. Cost
		types enable you to have a more detailed view of the source of costs.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsmdm035.desc">
         <Header>
            <Title>Coverage Type</Title>
         </Header>
         <FuncDesc>The coverage type description.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsctm139.avtm">
         <Header>
            <Title>Available Time</Title>
         </Header>
         <FuncDesc>The total time the configuration is up and running. The
		available time is expressed in the base time unit defined on company
		level.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="agreed.downtime">
         <Header>
            <Title>Agreed Downtime</Title>
         </Header>
         <FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#000417" role="glossary">downtime</Link> that is calculated from the available time and
		the uptime percentage agreed upon with the customer.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsctm139.utpc">
         <Header>
            <Title>Uptime Percentage</Title>
         </Header>
         <FuncDesc>The uptime percentage of the configuration expressing the ratio
		of the available time and being up and running, for example an uptime
		percentage of 98%. Based on the available time and the uptime percentage the
		agreed downtime is calculated.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsctm139.amnt">
         <Header>
            <Title>Sales Amount</Title>
         </Header>
         <FuncDesc>The sales value of the uptime cost term. This amount is used in
		calculating the contract price.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsctm139.camt">
         <Header>
            <Title>Cost Amount</Title>
         </Header>
         <FuncDesc>The cost amount of the uptime cost term. This amount is used
		in calculating the contract price.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsctm139.crmt">
         <Header>
            <Title>Credit Amount</Title>
         </Header>
         <FuncDesc>The amount that must be paid to the customer if the agreed
		uptime is not achieved. This amount is expressed in the header
		currency.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsctm139.cseq">
         <Header>
            <Title>Uptime Term</Title>
         </Header>
         <FuncDesc>The uptime term number.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsctm139.cstm">
         <Header>
            <Title>Cumulated Spent Time</Title>
         </Header>
         <FuncDesc>The total actual time spent on service activities on the
		configuration.</FuncDesc>
         <Note>
            <SectionTitle>Note</SectionTitle>
            <Paragraph>The actual time is accumulated from the <GUIRef href="/baanerp/ts/clm/tsclm1100m000#tsclm100.adtm" role="field">Down Time</GUIRef> field in the <GUIRef href="/baanerp/ts/clm/tsclm1100m000" role="session">Call (tsclm1100m000)</GUIRef> session and the <GUIRef href="/baanerp/ts/soc/tssoc2110m000#tssoc210.adtm" role="field">Actual Down Time</GUIRef> field in the <GUIRef href="/baanerp/ts/soc/tssoc2110m000" role="session">Service Order Activities (tssoc2110m000)</GUIRef> session.</Paragraph>
         </Note>
      </FieldHelp>
      <FieldHelp ID="left.downtime">
         <Header>
            <Title>Left Downtime</Title>
         </Header>
         <FuncDesc>The time that is calculated by subtracting the actual downtime
		from the agreed downtime.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsctm139.sptm">
         <Header>
            <Title>Spent Time</Title>
         </Header>
         <FuncDesc>The total actual time (manually adjusted) spent on service
		activities on the configuration.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="appl.ccur">
         <Header>
            <Title>Credit Amount</Title>
         </Header>
         <FuncDesc>The currency in which the credit amount is
		expressed.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="home.ccur">
         <Header>
            <Title>Cost Amount</Title>
         </Header>
         <FuncDesc>The currency in which the cost amount is expressed.</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="tsctm139.proc">
         <Header>
            <Title>Processed</Title>
         </Header>
         <FuncDesc>If this check box is selected, this indicates that the
		credit amount has been transferred into a credit note (contract installment).</FuncDesc>
      </FieldHelp>
      <FieldHelp ID="txta.yn">
         <Header>
            <Title>Text</Title>
         </Header>
         <FuncDesc>If this check box is selected, additional text is
		available.</FuncDesc>
      </FieldHelp>
   </Fields>
   <FormCommands>
      <CommandHelp ID="create.installment">
         <Header>
            <Title>Create Installment</Title>
         </Header>
         <FuncDesc>Click this button to create a credit note for the customer if
		the agreed uptime is not achieved.</FuncDesc>
      </CommandHelp>
   </FormCommands>
</Session>