<?xml version="1.0" encoding="utf-8"?>
<Session ID="/baanerp/ts/mdm/tsmdm1100m000" xml:lang="en">
   <Header>
      <Title>Service Departments (tsmdm1100m000)</Title>
   </Header>
   <HelpTopic>
      <AimSection>
         <Paragraph>Use this session to maintain the details of <Link href="/baanerp/ts/glossary/glossary#ServicCenter_ts" role="glossary">service department</Link>.</Paragraph>
         <Paragraph>The availability of the fields Location Incoming/Outgoing
		  Parts, Warehouse Incoming/Outgoing Parts, and Queue Time depend on the
		  parameter for Depot Repair implemented y/n in the General
		  Parameters.</Paragraph>
      </AimSection>
      <GeneralSection>
         <SectionTitle>Ease of Use</SectionTitle>
         <Paragraph>The session supports the multitable functionality that
		  facilitates the entry of data to different packages from a session. Earlier,
		  the data that pertained to different packages was entered in different
		  sessions. Currently, the data of different packages can be entered from a
		  single session that belongs to one of the packages. For Example, the data that
		  pertains to Service Departments must be entered first in <GUIRef href="" role="manual">Departments (tcmcs0565m000)</GUIRef> session in <GUIRef href="/baanerp/tc" role="package">Common</GUIRef>, and later in <GUIRef href="" role="manual">Service Departments (tsmdm1100m000)</GUIRef> session in <GUIRef href="/baanerp/ts" role="package">Service</GUIRef>. From Infor LN FP4 and onwards, you can enter the <GUIRef href="/baanerp/tc" role="package">Common</GUIRef>-related data and the <GUIRef href="/baanerp/ts" role="package">Service</GUIRef>-related data in the <GUIRef href="" role="manual">Service Departments (tsmdm1100m000)</GUIRef> session.</Paragraph>
         <Note>
            <SectionTitle>Note</SectionTitle>
            <Paragraph>You cannot enter only the Service-related data in the <GUIRef href="" role="manual">Service Departments (tsmdm1100m000)</GUIRef> session. The service data
			 must also be accompanied by Common data. However, you enter only Common data in
			 the <GUIRef href="" role="manual">Service Departments (tsmdm1100m000)</GUIRef> session and access the
			 same data in the <GUIRef href="" role="manual">Departments (tcmcs0565m000)</GUIRef> session.</Paragraph>
         </Note>
      </GeneralSection>
   </HelpTopic>
   <Fields>
      <FieldGroup>
         <Title>General</Title>
         <FieldHelp ID="tcmcs065.cwoc">
            <Header>
               <Title>Service Department</Title>
            </Header>
            <FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#ServicCenter_ts" role="glossary">service department</Link>.</FuncDesc>
            <Note>
               <SectionTitle>Note</SectionTitle>
               <Paragraph>The department that is created in this session is
				displayed in the <GUIRef href="" role="manual">Departments (tcmcs0565m000)</GUIRef> session.</Paragraph>
            </Note>
            <RelatedTopics>
               <SectionTitle>Related topics</SectionTitle>
               <RelTopic>
                  <Link href="/baanerp/tc/onlinemanual/000009" role="manual">To define departments</Link>
               </RelTopic>
            </RelatedTopics>
         </FieldHelp>
         <FieldHelp ID="tcmcs065.dsca">
            <Header>
               <Title>Description</Title>
            </Header>
            <FuncDesc>The name or description of the <Link href="/baanerp/ts/glossary/glossary#ServicCenter_ts" role="glossary">service department</Link>.</FuncDesc>
         </FieldHelp>
         <FieldHelp ID="tcmcs065.typd">
            <Header>
               <Title>Department Type</Title>
            </Header>
            <FuncDesc>The type of the department. The available options are as
			 follows:</FuncDesc>
            <SimpleSection>
               <List>
                  <ListItem>Sales Office</ListItem>
                  <ListItem>Purchase Office</ListItem>
                  <ListItem>Service Department</ListItem>
                  <ListItem>Work Center</ListItem>
                  <ListItem>Accounting Office</ListItem>
                  <ListItem>Shipping Office</ListItem>
               </List>
               <Paragraph>Select <Link href="/baanerp/ts/glossary/glossary#ServicCenter_ts" role="glossary">service department</Link> in case of a service order.</Paragraph>
            </SimpleSection>
            <Note>
               <SectionTitle>Note</SectionTitle>
               <Paragraph>After you save the department information, you cannot
				edit the field.</Paragraph>
            </Note>
         </FieldHelp>
         <FieldHelp ID="tcmcs065.cadr">
            <Header>
               <Title>Address</Title>
            </Header>
            <FuncDesc>The department address.</FuncDesc>
         </FieldHelp>
         <FieldHelp ID="tccom130.nama">
            <Header>
               <Title>Address Description</Title>
            </Header>
            <FuncDesc>The description of the department address.</FuncDesc>
         </FieldHelp>
         <FieldHelp ID="tcmcs065.city">
            <Header>
               <Title>City(Letterhead)</Title>
            </Header>
            <FuncDesc>The name of the city that must be printed before the date in
			 the department's letter headings.</FuncDesc>
         </FieldHelp>
         <FieldHelp ID="enterprise.unit">
            <Header>
               <Title>Enterprise Unit</Title>
            </Header>
            <FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#000011" role="glossary">enterprise unit</Link> to which the department belongs. You must enter an enterprise unit.
			 Financial data corresponding to the department is stored in the financial
			 company to which the enterprise unit is linked.</FuncDesc>
            <SimpleSection>
               <Paragraph>To change the department's enterprise unit later, you
				must change it in the <GUIRef href="/baanerp/tc/emm/tcemm1124m000" role="session">Departments (tcemm1124m000)</GUIRef> session of the <GUIRef href="/baanerp/tc/emm" role="module">Enterprise Modeling Management</GUIRef> module. However, when you have set up the multisite
				structure, you can no longer change the enterprise unit.</Paragraph>
            </SimpleSection>
         </FieldHelp>
         <FieldHelp ID="ent.unit.dsca">
            <Header>
               <Title>Enterprise Unit Description</Title>
            </Header>
            <FuncDesc>The description of the enterprise unit.</FuncDesc>
         </FieldHelp>
         <FieldHelp ID="operational.comp">
            <Header>
               <Title>Operational Company</Title>
            </Header>
            <FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#000412" role="glossary">operational company</Link> to which the department belongs.</FuncDesc>
         </FieldHelp>
         <FieldHelp ID="oper.comp.desc">
            <Header>
               <Title>Operational Company Description</Title>
            </Header>
            <FuncDesc>The description of the operational company.</FuncDesc>
         </FieldHelp>
         <FieldHelp ID="tcmcs065.comp">
            <Header>
               <Title>Financial Company</Title>
            </Header>
            <FuncDesc>The financial company to which the department belongs.</FuncDesc>
            <SimpleSection>
               <Paragraph>This is the financial company to which the department's
				enterprise unit is linked. Integration transactions that are created by the
				department are posted to the financial company.</Paragraph>
            </SimpleSection>
         </FieldHelp>
         <FieldHelp ID="fin.comp.desc">
            <Header>
               <Title>Financial Company Description</Title>
            </Header>
            <FuncDesc>The description of the financial company.</FuncDesc>
         </FieldHelp>
         <FieldHelp ID="tcmcs065.ccal">
            <Header>
               <Title>Calendar</Title>
            </Header>
            <FuncDesc>You can select a <Link href="/baanerp/tc/glossary/glossary#Calendar_tc" role="glossary">calendar</Link> that can be
			 used by the department.</FuncDesc>
         </FieldHelp>
         <FieldHelp ID="tcccp010.dsca">
            <Header>
               <Title>Calendar Description</Title>
            </Header>
            <FuncDesc>The description of the calendar.</FuncDesc>
         </FieldHelp>
         <FieldHelp ID="tcmcs065.casi">
            <Header>
               <Title>Extra Intrastat Info</Title>
            </Header>
            <FuncDesc>For sales offices and purchase offices, this is the default <Link href="/baanerp/tc/glossary/glossary#AddStaInfSet_tc" role="glossary">Extra Intrastat Info set</Link> for warehouse orders that are created by the office.</FuncDesc>
            <SimpleSection>
               <Paragraph>If you link a warehouse to the sales office or purchase
				office, the extra Intrastat information set is the default extra Intrastat
				information set for orders that are created by the office. You can change the
				extra Intrastat information set on the warehouse order lines.</Paragraph>
            </SimpleSection>
         </FieldHelp>
         <FieldHelp ID="tccom705.dsca">
            <Header>
               <Title>Extra Intrastat Info Description</Title>
            </Header>
            <FuncDesc>The description of the Extra Intrastat
			 Information.</FuncDesc>
         </FieldHelp>
      </FieldGroup>
      <FieldGroup>
         <Title>Details</Title>
         <FieldHelp ID="tsmdm100.wctp">
            <Header>
               <Title>Department Type</Title>
            </Header>
            <FuncDesc>This field allows you to create a two-level (hierarchical)
			 structure for your company's service departments. The Service Department can
			 either be a Main Service Department or a Sub Service Department.</FuncDesc>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.cmwc">
            <Header>
               <Title>Main Department</Title>
            </Header>
            <FuncDesc>If in the <GUIRef href="/baanerp/ts/mdm/tsmdm1100m000#tsmdm100.wctp" role="manual">Department Type</GUIRef> field you select <GUIRef href="/baanerp/ts/domains/mdm.wctp#sub" role="option">Subservice Department</GUIRef>, in this field you must give the code of the <GUIRef href="/baanerp/ts/domains/mdm.wctp#main" role="option">Main Service Department</GUIRef> to which it belongs. If you select the <Emphasis>Main
			 Service Department</Emphasis> in the <Emphasis>Department type</Emphasis> field, this field is disabled.</FuncDesc>
         </FieldHelp>
         <FieldHelp ID="desc">
            <Header>
               <Title>Main Department</Title>
            </Header>
            <FuncDesc>The description or name of the department.</FuncDesc>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.cwar">
            <Header>
               <Title>Warehouse</Title>
            </Header>
            <FuncDesc>The code of the warehouse that is used to supply material
			 deliveries for the service department. This acts as the default warehouse to
			 provide the required inventories when the service department executes a service
			 order.</FuncDesc>
            <Note>
               <SectionTitle>Note</SectionTitle>
               <Paragraph>The warehouse that you select from the <GUIRef href="/baanerp/tc/mcs/tcmcs0503m000" role="session">Warehouses (tcmcs0503m000)</GUIRef> session must be of type <GUIRef href="/baanerp/tc/domains/typw#service" role="option">Service</GUIRef> or <GUIRef href="/baanerp/tc/domains/typw#normal" role="option">Normal</GUIRef>.</Paragraph>
            </Note>
         </FieldHelp>
         <FieldHelp ID="cwar.dsca">
            <Header>
               <Title>Warehouse</Title>
            </Header>
            <FuncDesc>The name or description of the <Link href="/baanerp/tc/glossary/glossary#Warehouse_tc" role="glossary">warehouse</Link>.</FuncDesc>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.clrt">
            <Header>
               <Title>Labor Rate</Title>
            </Header>
            <FuncDesc>The default <Link href="/baanerp/ts/glossary/glossary#LaborRate_ts" role="glossary">labor rate</Link> of the service department's employees.</FuncDesc>
            <RelatedTopics>
               <SectionTitle>Related topics</SectionTitle>
               <RelTopic>
                  <Link href="/baanerp/ts/onlinemanual/000105" role="manual">Labor rate procedure</Link>
               </RelTopic>
            </RelatedTopics>
         </FieldHelp>
         <FieldHelp ID="clrt.desc">
            <Header>
               <Title>Labor Rate</Title>
            </Header>
            <FuncDesc>The name or description of the <Link href="/baanerp/ts/glossary/glossary#LaborRate_ts" role="glossary">labor rate</Link>.</FuncDesc>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.srtp">
            <Header>
               <Title>Field of Support</Title>
            </Header>
            <FuncDesc>Indicates the type of service that is provided by the service
			 department. Field of Support can be classified into the following:</FuncDesc>
            <SimpleSection>
               <List>
                  <ListItem>Internal</ListItem>
               </List>
               <List>
                  <ListItem>External</ListItem>
               </List>
            </SimpleSection>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.srep">
            <Header>
               <Title>Sales Rep.</Title>
            </Header>
            <FuncDesc>The code of the default sales representative, for the service
			 department, which is selected from the <GUIRef href="/baanerp/tc/com/tccom0101m000" role="session">Employees - General (tccom0101m000)</GUIRef> session.</FuncDesc>
            <Note>
               <SectionTitle>Note</SectionTitle>
               <Paragraph>If the <GUIRef href="" role="optionlist">Service Type</GUIRef> is <GUIRef href="/baanerp/ts/domains/mdm.srtp#internal" role="option">Internal</GUIRef>, this field is
				not applicable.</Paragraph>
            </Note>
            <SimpleSection>
               <Paragraph>The sales representative's <GUIRef href="" role="optionlist">Department type</GUIRef> must be <GUIRef href="/baanerp/tc/domains/typd#sls.office" role="option">Sales Office</GUIRef> or <GUIRef href="/baanerp/tc/domains/typd#service.dept" role="option">Service Department</GUIRef>.</Paragraph>
            </SimpleSection>
         </FieldHelp>
         <FieldHelp ID="tccom001.nama">
            <Header>
               <Title>Sales Rep.</Title>
            </Header>
            <FuncDesc>The name or description of the sales representative.</FuncDesc>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.cvat">
            <Header>
               <Title>Tax Code</Title>
            </Header>
            <FuncDesc>The default tax code that is used by the service department
			 to create service orders, service order quotations, contracts, and contract
			 quotations.</FuncDesc>
            <SimpleSection>
               <Paragraph>Selected from the <GUIRef href="/baanerp/tc/mcs/tcmcs0137m000" role="session">Tax Codes (tcmcs0137m000)</GUIRef> session.</Paragraph>
            </SimpleSection>
         </FieldHelp>
         <FieldHelp ID="cvat.dsca">
            <Header>
               <Title>Tax Code</Title>
            </Header>
            <FuncDesc>The name or description of the tax code.</FuncDesc>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.lcip">
            <Header>
               <Title>Location Incoming Parts</Title>
            </Header>
            <FuncDesc>The service department's <Link href="/baanerp/ts/glossary/glossary#000383" role="glossary">location</Link> for incoming parts.</FuncDesc>
            <Note>
               <SectionTitle>Note</SectionTitle>
               <List>
                  <ListItem>The location should be that of a service department, and
				  should not be associated to a work order.</ListItem>
                  <ListItem>When you zoom to the <GUIRef href="/baanerp/ts/wcs/tswcs0125m000" role="session">Locations (tswcs0125m000)</GUIRef> session, only locations that belong to a service
				  department and that are not dedicated to a work order are displayed.</ListItem>
               </List>
            </Note>
         </FieldHelp>
         <FieldHelp ID="lcip.dsca">
            <Header>
               <Title>Location Incoming Parts</Title>
            </Header>
            <FuncDesc>The name or description of the location.</FuncDesc>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.whip">
            <Header>
               <Title>Warehouse Incoming Parts</Title>
            </Header>
            <FuncDesc>The code of the <Link href="/baanerp/tc/glossary/glossary#Warehouse_tc" role="glossary">warehouse</Link> for incoming
			 parts.</FuncDesc>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.lcop">
            <Header>
               <Title>Location Outgoing Parts</Title>
            </Header>
            <FuncDesc>The service department's <Link href="/baanerp/ts/glossary/glossary#000383" role="glossary">location</Link> for outgoing parts.</FuncDesc>
            <Note>
               <SectionTitle>Note</SectionTitle>
               <List>
                  <ListItem>The location should be that of a service department, and
				  should not be associated to a work order.</ListItem>
                  <ListItem>When you zoom to the <GUIRef href="/baanerp/ts/wcs/tswcs0125m000" role="session">Locations (tswcs0125m000)</GUIRef> session, only locations that belong to a service
				  department and that are not dedicated to a work order are displayed.</ListItem>
               </List>
            </Note>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.whop">
            <Header>
               <Title>Warehouse Outgoing Parts</Title>
            </Header>
            <FuncDesc>The code of the <Link href="/baanerp/tc/glossary/glossary#Warehouse_tc" role="glossary">warehouse</Link> for outgoing
			 parts.</FuncDesc>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.qtim">
            <Header>
               <Title>Queue Time Work Center</Title>
            </Header>
            <FuncDesc>The amount of time that an order remains at a work center
		before setup or work is performed on it.</FuncDesc>
         </FieldHelp>
         <FieldHelp ID="tsmdm000.untm">
            <Header>
               <Title>Queue Time Work Center</Title>
            </Header>
            <FuncDesc>The unit in which the queue time is expressed.</FuncDesc>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.cbwc">
            <Header>
               <Title>Take Cost Rate of Department</Title>
            </Header>
            <FuncDesc>If this check box is selected, corresponding costs and
			 sales rates of the department are retrieved when orders are processed.</FuncDesc>
         </FieldHelp>
      </FieldGroup>
      <FieldGroup>
         <Title>Series</Title>
         <FieldHelp ID="tsmdm100.grcq">
            <Header>
               <Title>Contract Quotations</Title>
            </Header>
            <FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#NumberGroup_tc" role="glossary">number group</Link> for
			 contract quotations. This number group is defined in the <GUIRef href="/baanerp/ts/ctm/tsctm0100m000" role="session">Contract Management Parameters (tsctm0100m000)</GUIRef> session.</FuncDesc>
            <RelatedTopics>
               <SectionTitle>Related topics</SectionTitle>
               <RelTopic>
                  <Link href="/baanerp/ts/onlinemanual/000005" role="manual">Number groups in <GUIRef href="/baanerp/ts" role="package">Service</GUIRef>
                  </Link>
               </RelTopic>
               <RelTopic>
                  <Link href="/baanerp/tc/onlinemanual/000004" role="manual">To use number groups and series</Link>
               </RelTopic>
            </RelatedTopics>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.sncq">
            <Header>
               <Title>Contract Quotations</Title>
            </Header>
            <FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#Series_tc" role="glossary">series</Link> of the number
			 group that is specified for the contract quotations.</FuncDesc>
            <SimpleSection>
               <Paragraph>Selected from the <GUIRef href="/baanerp/tc/mcs/tcmcs0150m000" role="session">First Free Numbers (tcmcs0150m000)</GUIRef> session, which will only display the unblocked series
				of the number group for contract quotations.</Paragraph>
            </SimpleSection>
         </FieldHelp>
         <FieldHelp ID="sncq.desc">
            <Header>
               <Title>Contract Quotations</Title>
            </Header>
            <FuncDesc>The description or name of the <Link href="/baanerp/tc/glossary/glossary#Series_tc" role="glossary">series</Link>.</FuncDesc>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.grsc">
            <Header>
               <Title>Contracts</Title>
            </Header>
            <FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#NumberGroup_tc" role="glossary">number group</Link> for
			 contracts. This number group is defined in the <GUIRef href="/baanerp/ts/ctm/tsctm0100m000" role="session">Contract Management Parameters (tsctm0100m000)</GUIRef> session.</FuncDesc>
            <RelatedTopics>
               <SectionTitle>Related topics</SectionTitle>
               <RelTopic>
                  <Link href="/baanerp/ts/onlinemanual/000005" role="manual">Number groups in <GUIRef href="/baanerp/ts" role="package">Service</GUIRef>
                  </Link>
               </RelTopic>
               <RelTopic>
                  <Link href="/baanerp/tc/onlinemanual/000004" role="manual">To use number groups and series</Link>
               </RelTopic>
            </RelatedTopics>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.snsc">
            <Header>
               <Title>Contracts</Title>
            </Header>
            <FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#Series_tc" role="glossary">series</Link> of the number
			 group that is specified for the contracts.</FuncDesc>
            <SimpleSection>
               <Paragraph>Selected from the <GUIRef href="/baanerp/tc/mcs/tcmcs0150m000" role="session">First Free Numbers (tcmcs0150m000)</GUIRef> session, which will display only the unblocked series
				of the number group for contracts.</Paragraph>
            </SimpleSection>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.grsb">
            <Header>
               <Title>Subcontract Agreement</Title>
            </Header>
            <FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#NumberGroup_tc" role="glossary">number group</Link> for
			 Subcontract Agreements. This number group is defined in the <GUIRef href="/baanerp/ts/sbm/tssbm0100m000" role="session">Subcontract Management Parameters (tssbm0100m000)</GUIRef> session.</FuncDesc>
            <RelatedTopics>
               <SectionTitle>Related topics</SectionTitle>
               <RelTopic>
                  <Link href="/baanerp/tc/onlinemanual/000004" role="manual">To use number groups and series</Link>
               </RelTopic>
               <RelTopic>
                  <Link href="/baanerp/ts/onlinemanual/000005" role="manual">Number groups in <GUIRef href="/baanerp/ts" role="package">Service</GUIRef>
                  </Link>
               </RelTopic>
            </RelatedTopics>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.snsb">
            <Header>
               <Title>Subcontract Agreement Series Number</Title>
            </Header>
            <FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#Series_tc" role="glossary">series</Link> for subcontract
			 agreements.</FuncDesc>
            <SimpleSection>
               <Paragraph>Selected from the <GUIRef href="/baanerp/tc/mcs/tcmcs0150m000" role="session">First Free Numbers (tcmcs0150m000)</GUIRef> session, where only the unblocked series of the number
				group for subcontract agreement is displayed.</Paragraph>
            </SimpleSection>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.grsq">
            <Header>
               <Title>Order Quotations</Title>
            </Header>
            <FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#NumberGroup_tc" role="glossary">number group</Link> for
			 service-order quotations. This number group is defined in the <GUIRef href="/baanerp/ts/soc/tssoc0100m000" role="session">Service Order Parameters (tssoc0100m000)</GUIRef> session.</FuncDesc>
            <RelatedTopics>
               <SectionTitle>Related topics</SectionTitle>
               <RelTopic>
                  <Link href="/baanerp/ts/onlinemanual/000005" role="manual">Number groups in <GUIRef href="/baanerp/ts" role="package">Service</GUIRef>
                  </Link>
               </RelTopic>
               <RelTopic>
                  <Link href="/baanerp/tc/onlinemanual/000004" role="manual">To use number groups and series</Link>
               </RelTopic>
            </RelatedTopics>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.snsq">
            <Header>
               <Title>Order Quotations</Title>
            </Header>
            <FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#Series_tc" role="glossary">series</Link> of the number
			 group that is specified for the service order quotations.</FuncDesc>
            <SimpleSection>
               <Paragraph>Selected from the <GUIRef href="/baanerp/tc/mcs/tcmcs0150m000" role="session">First Free Numbers (tcmcs0150m000)</GUIRef> session, which will display only the unblocked series
				of the number group for service order quotations.</Paragraph>
            </SimpleSection>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.grso">
            <Header>
               <Title>Service Order</Title>
            </Header>
            <FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#NumberGroup_tc" role="glossary">number group</Link> for
			 service orders. This number group is defined in the <GUIRef href="/baanerp/ts/soc/tssoc0100m000" role="session">Service Order Parameters (tssoc0100m000)</GUIRef> session.</FuncDesc>
            <RelatedTopics>
               <SectionTitle>Related topics</SectionTitle>
               <RelTopic>
                  <Link href="/baanerp/ts/onlinemanual/000005" role="manual">Number groups in <GUIRef href="/baanerp/ts" role="package">Service</GUIRef>
                  </Link>
               </RelTopic>
               <RelTopic>
                  <Link href="/baanerp/tc/onlinemanual/000004" role="manual">To use number groups and series</Link>
               </RelTopic>
            </RelatedTopics>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.snso">
            <Header>
               <Title>Service Order</Title>
            </Header>
            <FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#Series_tc" role="glossary">series</Link> of the number
			 group that is specified for the Service Orders.</FuncDesc>
            <SimpleSection>
               <Paragraph>Selected from the <GUIRef href="/baanerp/tc/mcs/tcmcs0150m000" role="session">First Free Numbers (tcmcs0150m000)</GUIRef> session, which will display only the unblocked series
				of the number group for service orders.</Paragraph>
            </SimpleSection>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.grca">
            <Header>
               <Title>Call</Title>
            </Header>
            <FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#NumberGroup_tc" role="glossary">number group</Link> of the
			 calls. This number group is defined in the <GUIRef href="/baanerp/ts/clm/tsclm0100m000" role="session">Call Parameters (tsclm0100m000)</GUIRef> session.</FuncDesc>
            <RelatedTopics>
               <SectionTitle>Related topics</SectionTitle>
               <RelTopic>
                  <Link href="/baanerp/tc/onlinemanual/000004" role="manual">To use number groups and series</Link>
               </RelTopic>
               <RelTopic>
                  <Link href="/baanerp/ts/onlinemanual/000005" role="manual">Number groups in <GUIRef href="/baanerp/ts" role="package">Service</GUIRef>
                  </Link>
               </RelTopic>
            </RelatedTopics>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.snca">
            <Header>
               <Title>Call</Title>
            </Header>
            <FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#Series_tc" role="glossary">series</Link> of the number
			 group that is specified for the calls.</FuncDesc>
            <SimpleSection>
               <Paragraph>Selected from the <GUIRef href="/baanerp/tc/mcs/tcmcs0150m000" role="session">First Free Numbers (tcmcs0150m000)</GUIRef> session, which will display only the unblocked series
				of the number group for calls.</Paragraph>
            </SimpleSection>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.grfc">
            <Header>
               <Title>Field Change Order</Title>
            </Header>
            <FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#NumberGroup_tc" role="glossary">number group</Link> for
			 Field Change Orders (FCO). This number group is defined in the <GUIRef href="/baanerp/ts/soc/tssoc0100m000" role="session">Service Order Parameters (tssoc0100m000)</GUIRef> session.</FuncDesc>
            <RelatedTopics>
               <SectionTitle>Related topics</SectionTitle>
               <RelTopic>
                  <Link href="/baanerp/tc/onlinemanual/000004" role="manual">To use number groups and series</Link>
               </RelTopic>
               <RelTopic>
                  <Link href="/baanerp/ts/onlinemanual/000005" role="manual">Number groups in <GUIRef href="/baanerp/ts" role="package">Service</GUIRef>
                  </Link>
               </RelTopic>
            </RelatedTopics>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.snfc">
            <Header>
               <Title>Field Change Order</Title>
            </Header>
            <FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#Series_tc" role="glossary">series</Link> number for Field
			 Change Orders (FCO).</FuncDesc>
            <SimpleSection>
               <Paragraph>Selected from the <GUIRef href="/baanerp/tc/mcs/tcmcs0150m000" role="session">First Free Numbers (tcmcs0150m000)</GUIRef> session, which will display only the unblocked Series
				of the Number Group for Field Change Orders.</Paragraph>
            </SimpleSection>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.grcl">
            <Header>
               <Title>Number Group Claim Headers</Title>
            </Header>
            <FuncDesc>The number group of the claim header.</FuncDesc>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.sncl">
            <Header>
               <Title>Number Group Claim Headers</Title>
            </Header>
            <FuncDesc>The series of the number group that is specified for the
			 claim headers.</FuncDesc>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.grwo">
            <Header>
               <Title>Work Order</Title>
            </Header>
            <FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#NumberGroup_tc" role="glossary">number group</Link> for
			 work orders. This number group is defined in the <GUIRef href="/baanerp/ts/wcs/tswcs0100m000" role="session">Work Order Parameters (tswcs0100m000)</GUIRef> session.</FuncDesc>
            <RelatedTopics>
               <SectionTitle>Related topics</SectionTitle>
               <RelTopic>
                  <Link href="/baanerp/tc/onlinemanual/000004" role="manual">To use number groups and series</Link>
               </RelTopic>
               <RelTopic>
                  <Link href="/baanerp/ts/onlinemanual/000005" role="manual">Number groups in <GUIRef href="/baanerp/ts" role="package">Service</GUIRef>
                  </Link>
               </RelTopic>
            </RelatedTopics>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.snwo">
            <Header>
               <Title>Work Order</Title>
            </Header>
            <FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#Series_tc" role="glossary">series</Link> number for Work
			 Orders.</FuncDesc>
            <SimpleSection>
               <Paragraph>Selected from the <GUIRef href="/baanerp/tc/mcs/tcmcs0150m000" role="session">First Free Numbers (tcmcs0150m000)</GUIRef> session, which will display only the unblocked Series
				of the Number Group for Work Orders.</Paragraph>
            </SimpleSection>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.grms">
            <Header>
               <Title>Maintenance Sales Order</Title>
            </Header>
            <FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#NumberGroup_tc" role="glossary">number group</Link> for
			 Maintenance Sales Orders. This number group is defined in the <GUIRef href="/baanerp/ts/msc/tsmsc0100m000" role="session">Maintenance Sales Control Parameters (tsmsc0100m000)</GUIRef> session.</FuncDesc>
            <RelatedTopics>
               <SectionTitle>Related topics</SectionTitle>
               <RelTopic>
                  <Link href="/baanerp/tc/onlinemanual/000004" role="manual">To use number groups and series</Link>
               </RelTopic>
               <RelTopic>
                  <Link href="/baanerp/ts/onlinemanual/000005" role="manual">Number groups in <GUIRef href="/baanerp/ts" role="package">Service</GUIRef>
                  </Link>
               </RelTopic>
            </RelatedTopics>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.snms">
            <Header>
               <Title>Maintenance Sales Order</Title>
            </Header>
            <FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#Series_tc" role="glossary">series</Link> number for
			 maintenance sales orders.</FuncDesc>
            <SimpleSection>
               <Paragraph>Selected from the <GUIRef href="/baanerp/tc/mcs/tcmcs0150m000" role="session">First Free Numbers (tcmcs0150m000)</GUIRef> session, which will display only the unblocked Series
				of the number group for maintenance sales orders.</Paragraph>
            </SimpleSection>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.grmq">
            <Header>
               <Title>Maintenance Sales Quotation (Number Group)</Title>
            </Header>
            <FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#NumberGroup_tc" role="glossary">number group</Link> for
			 maintenance sales quotations. This is a display field.</FuncDesc>
            <Important>
               <SectionTitle>Important!</SectionTitle>
               <Paragraph>The number group is defined in the <GUIRef href="/baanerp/ts/epp/tsepp0100m000" role="session">Quotation Parameters (tsepp0100m000)</GUIRef> session.</Paragraph>
            </Important>
         </FieldHelp>
         <FieldHelp ID="tsmdm100.snmq">
            <Header>
               <Title>Maintenance Sales Quotation (Series Number)</Title>
            </Header>
            <FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#Series_tc" role="glossary">series number</Link> for maintenance sales
			 quotations.</FuncDesc>
         </FieldHelp>
         <FieldHelp ID="snmq.desc">
            <Header>
               <Title>Description</Title>
            </Header>
            <FuncDesc>The description of the series number.</FuncDesc>
         </FieldHelp>
      </FieldGroup>
   </Fields>
   <FormCommands>
      <CommandHelp ID="service.areas">
         <Header>
            <Title>Open Service Areas</Title>
         </Header>
         <FuncDesc>Starts the Service Department – Service Area (tsmdm1506m000)
		  session. The service areas that fall within the service departments are
		  displayed.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="service.employees">
         <Header>
            <Title>Service Employees</Title>
         </Header>
         <FuncDesc>Starts the Service Department – Employees (tsmdm1541m000)
		  session. The list service employees that fall within the service department are
		  displayed.</FuncDesc>
      </CommandHelp>
      <CommandHelp ID="start.gbf.for.depts">
         <Header>
            <Title>View &amp;Tree</Title>
         </Header>
         <FuncDesc>Displays the structure of the selected physical breakdown in a
		  graphical way.</FuncDesc>
      </CommandHelp>
   </FormCommands>
</Session>