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<ManualTopic ID="/baanerp/ts/onlinemanual/000076" xml:lang="en">
   <Header>
      <Title>To define coverage terms at configuration level</Title>
      <Keyword type="header" order="d1e2430057">
         <Level1>Coverage terms</Level1>
         <Level2>configuration level</Level2>
      </Keyword>
      <Keyword type="header" order="d1e2430062">
         <Level1>Configuration level</Level1>
         <Level2>define coverage terms</Level2>
      </Keyword>
   </Header>
   <GeneralSection>
      <Paragraph>
         <GUIRef href="/baanerp/ts" role="package">Service</GUIRef> enables you to define <Link href="/baanerp/ts/glossary/glossary#CoveraTerms_ts" role="glossary">coverage terms</Link> at
		configuration level. This means that a service contract can cover specific
		items, <Link href="/baanerp/ts/glossary/glossary#Objects_ts" role="glossary">serialized items</Link> or <Link href="/baanerp/ts/glossary/glossary#000306" role="glossary">clusters</Link>. If required,
		general coverage is also possible for remaining items of the installed base for
		which no specific information is provided in the service contract. The cluster
		or serialized item that must be covered under a service contract, is listed in
		the <GUIRef href="/baanerp/ts/ctm/tsctm1110m300" role="session">Contract Configuration Lines (tsctm1110m300)</GUIRef> session. An <Link href="/baanerp/ti/glossary/glossary#000015" role="glossary">anonymous item</Link> with no
		cluster information can also be covered under a service contract.</Paragraph>
      <Note>
         <SectionTitle>Note</SectionTitle>
      </Note>
      <Paragraph>If you read service contracts hereafter, you can also read
		service-contract quotations. Note that the sessions related to service
		contracts differ from the sessions related to service-contract quotations.</Paragraph>
      <GeneralSection>
         <SectionTitle>To define terms at configuration level</SectionTitle>
         <ProcedureList>
            <ListItem>In the <GUIRef href="/baanerp/ts/ctm/tsctm3100m000" role="session">Service Contracts (tsctm3100m000)</GUIRef> session, select the appropriate contract, and on the <Link href="/baanerp/tc/glossary/glossary#specific" role="glossary">appropriate</Link> menu, choose <Link href="/baanerp/ts/ctm/tsctm3100m000#configuration.lines" role="command">Configuration Lines</Link>.</ListItem>
            <ListItem>In the <GUIRef href="/baanerp/ts/ctm/tsctm1110m300" role="session">Contract Configuration Lines (tsctm1110m300)</GUIRef> session, link the items or
			 clusters to the service contract.</ListItem>
            <ListItem>In the same session, perform one of the following steps: <List>
                  <ListItem>Retrieve the coverage terms by specifying a contract
				  template or reference activity.</ListItem>
                  <ListItem>Choose <Link href="/baanerp/ts/ctm/tsctm1110m300#coverage" role="command">Coverage Terms</Link> on the <Link href="/baanerp/tc/glossary/glossary#specific" role="glossary">appropriate</Link> menu, to add
				  the terms manually in the <GUIRef href="/baanerp/ts/ctm/tsctm1120m300" role="session">Contract Coverage Terms (tsctm1120m300)</GUIRef> session.</ListItem>
               </List>
            </ListItem>
            <ListItem>In the <GUIRef href="/baanerp/ts/ctm/tsctm1120m300" role="session">Contract Coverage Terms (tsctm1120m300)</GUIRef> session, click <GUIRef href="" role="manual">Cost Terms...</GUIRef> to
			 specify the <Link href="/baanerp/ts/glossary/glossary#000056" role="glossary">cost terms</Link> in the cost term
			 sessions, for example the <GUIRef href="/baanerp/ts/ctm/tsctm1130m300" role="session">Contract Traveling Terms (tsctm1130m300)</GUIRef> session, for the combination of coverage and
			 configuration line.</ListItem>
            <ListItem>Repeat this process until all required coverage terms are
			 entered.</ListItem>
         </ProcedureList>
      </GeneralSection>
      <Note>
         <SectionTitle>Note</SectionTitle>
         <List>
            <ListItem>Service contract installments are generated for each
			 configuration.</ListItem>
            <ListItem>To add terms to a service contract that are valid for all
			 clusters, create a blank configuration line in the <GUIRef href="/baanerp/ts/ctm/tsctm1110m300" role="session">Contract Configuration Lines (tsctm1110m300)</GUIRef> session, then define the terms in
			 the <GUIRef href="/baanerp/ts/ctm/tsctm1120m300" role="session">Contract Coverage Terms (tsctm1120m300)</GUIRef> session.</ListItem>
         </List>
      </Note>
   </GeneralSection>
   <RelatedTopics>
      <SectionTitle>Related topics</SectionTitle>
      <RelTopic>
         <Link href="/baanerp/ts/onlinemanual/000012" role="manual">Cluster layout example</Link>
      </RelTopic>
   </RelatedTopics>
</ManualTopic>