| # Service Orders Actual Labor Costs (tssoc2131m000) Use this session to view and maintain the actual service-order labor costs listed for a service order. Note You can only maintain actual labor-cost lines if the service order status is Released or Completed. You can add actual labor cost lines to a released service order, and therefore to this session, by means of the Service Order Hours (bptmm1130m000) session in the People module. To start the Service Order Hours session, in the Service Orders (tssoc2100m000) session, on the Specific menu, click Hours Accounting. If the service order's status is Free or Planned, you can add labor cost lines in the Service Order Estimated Labor Costs (tssoc2130m000) session, which ERP LN then copies to this session. Related topics Service hours accounting Coverage procedure To complete service order activities Service Order The number of the service order for which the labor costs are listed. Description If the service order is created for an external customer, this field displays the name of the sold-to business partner. If the service order is created for an internal business partner, this field displays the description of the service department that carries out the service order. Service Order Status The current status of the service order. Activity Line The number used to identify the service order's activity that requires the labor. Description The name or description of the activity. Coverage Time In case of contract, quotation, or warranty coverages, the date and time from which these coverages apply to the service order. Task The code of the service order activity's task for which the labor cost is listed. Description The name or description of the task. Cost Component The task's cost component. Default value The cost component defined for the task in the Tasks (tsmdm0115m000) session. Related topics Cost components in Manufacturing Cost components in Service Hourly Labour Type The labor type that classifies the labor required for the task. Default value The default labor type selected in the Service Order Parameters (tssoc0100m000) session. Labor Type The name or description of the labor type. Time Quantity Unit The unit used to express the time quantities. Time Quantity The actual amount of time required to perform the cost line's task. Handled by The employee defined is for the client application - Mobile Service. While you download the cost lines into the client, only the cost lines that belong to the particular engineer is downloaded. In addition, you can also use this field to update the cost lines. No functionality is available for this field in ERP and added exclusively for Mobile Service. Coverage Time In case of contract, quotation, or warranty coverages, the date and time from which these coverages apply to the service order. Sales Price The sales price for one of the item's sales unit. Default value The setting in this field is determined by the value specified in the Sales Price Search Method field in the General Service Parameters (tsmdm0100m000) session. Sales Price The currency used to express sales values. Default value The service order's currency. Surcharge Labor surcharge. Total Sales Amount The total sales price. Total Cost Amount The currency used to express the cost values. Default value Your company's home currency. Cost Price The actual cost price of an issued item specified in the Items - Costing (ticpr0107m000) session. Note ERP LN updates this field after the item is issued from Warehouse Management. Repair Warranty If this check box is selected, the cost line is covered by a repair warranty. Default value If a repair warranty service type is specified - either automatically or manually - in the service order activity, this check box is selected by default for the cost line. If no active repair warranty coverage is applicable, this check box is cleared and inactive. Repair Warranty If the service order activity is covered by an repair warranty and the Repair Warranty check box is selected, the sales amount covered by the repair warranty appears here. Note If you clear the Repair Warranty check box and save the cost line, this field is set to zero, which skips the repair warranty's coverage of the cost line. Note ERP LN provides 100 percent coverage by default. The user has the option to change the coverage amount. Repair Warranty If the service order activity is covered by an repair warranty and the Repair Warranty check box is selected, the cost amount covered by the Repair Warranty is displayed here. Related topics Repair Warranty Warranty If this check box is selected, the cost line is covered by an active warranty. Default value If an active warranty covers the cost line's item, cluster, or physical breakdown, this check box is selected by default. If no active warranty covers the cost line's item, cluster, or physical breakdown, this check box is cleared and inactive. Warranty If the service order activity's item is covered by an active warranty and the Warranty check box is selected, the sales amount covered by the warranty appears here. Default value If an active warranty is valid for the item, ERP LN uses the coverage procedure to determine the amount covered. Note If you clear the Warranty check box and save the cost line, this field is set to 0, which skips the warranty's coverage of the cost line. Related topics Coverage procedure Contract If this check box is selected, the cost line is covered by an active contract. Default value If an active contract covers the cost line's item, cluster, or physical breakdown, this check box is selected by default. If no active contract covers the cost line's item, cluster, or physical breakdown, this check box is cleared and inactive. Tax Classification An attribute of order header and order lines that you can use to define tax exceptions for the transactions. ERP LN retrieves the default tax classification from the invoice-from and invoice-to business partners. Important! For example, you can use the tax classification to indicate the following: Payment to an invoice-to business partner is subject to withholding tax and social contributions. Business partners that have the same tax aspects for your company, for example, subcontractors, or agents must be grouped. Tax must be paid in the country other than the sales office or service office’s home country. Tax Classification The description or name of the code. Contract If the cluster on the service order is covered by a service contract and the Contract check box is selected, this field displays the sales amount covered by the service contract. Default value If an active contract is valid for the cluster, ERP LN uses the coverage procedure to determine the amount covered. Note If you clear the Contract check box and save the cost line, this field is set to 0, which skips the service contract's coverage of the cost line. Related topics Coverage procedure Quotation If this check box is selected, the cost line is covered by a quotation. Quotation If the service order is generated from a service-order quotation to which terms are linked, and the Quotation check box is selected, this field displays the sales amount covered by the service-order's quotation. Default value For service orders generated form a service order quotation, ERP LN uses the coverage procedure to determine the amount covered. Note If you clear the Quotation check box and you save the cost line, this field is set to 0, which skips the service-order quotation's coverage of the cost line. Related topics Coverage procedure Sales Amount Field Change Orders If the service order is generated from a field change order (FCO), this field displays the sales amount that is covered by the FCO. Note All costs of service orders generated from an FCO are covered (the invoice amount is zero). To invoice the customer for an FCO generated cost line, enter a negative value in the Other Sales Amount field. Related topics Coverage procedure Field change orders (FCO) Other Sales Amount In this field, you can enter an amount that the customer is exempt from paying (discount), but cannot be classified by one of the predefined coverage amounts, such as warranty, contract, quotation, or FCO. If you enter a negative value in this field, ERP LN adds the value to the cost line's Net Sales Amount. Note This amount is stored and posted as other costs to Financials, and is therefore traceable, as opposed to values entered in the Total Discount Amount field, which are not posted to Financials and are therefore untraceable. Invoice Sales Amount The cost line's invoiceable sales amount, as determined by the following equation: Total Sales Amount- Warranty - Contract - Quotation - FCO - Other Costs Note If you carry out the coverage procedure, this field is filled automatically. If you change the value in this field, ERP LN changes the value in the Other Sales Amount field to satisfy the above equation. Total Cost Amount The currency used to express the cost values. Default value Your company's home currency. Total Cost Amount This field displays the total cost amount for the cost line, as determined by the following equation:
    Actual Quantity * Cost Price
Warranty If the activity's item on the service order is covered by an active warranty and the Warranty check box is selected, this field displays the cost amount covered by the warranty. Note If the coverage procedure is carried out, this field is automatically filled. If you clear the Warranty check box and save the cost line, this field is set to 0, which skips the warranty coverage. Contract If the cluster on the service order is covered by a service contract and the Contract check box is selected, this field displays the cost amount that is covered by the service contract. Note If you clear the Contract check box and save the cost line, this field is set to 0, which skips the service contract's coverage of the cost line. Related topics Coverage procedure Quotation If the service order is generated from a service-order quotation to which terms are linked, and the Quotation check box is selected, this field displays the cost amount covered by the service-order quotation. Note If you clear the Quotation check box and save the cost line, this field is set to 0, which skips the service order quotation coverage for the cost line. Related topics Coverage procedure Cost Amount Field Change Orders If the service order is generated from a field change order (FCO), this field displays the cost amount that is covered by the FCO. Related topics Coverage procedure Field change orders (FCO) Other Cost Amount The cost amount which is exempt from being invoiced, but cannot be covered by one of the coverage amounts: warranty, contract, quotation, or FCO. ERP LN determines this amount by the equation:
    other sales amount / total sales amount = other costs amount / total cost amount
Note This amount is stored and posted as other costs to Financials. If the coverage procedure is carried out, this field is filled automatically. Invoice Cost Amount The cost amount of the cost line's invoice, determined by the following equation: Total Sales Amount- Warranty - Contract - Quotation - FCO - Other Costs Discount Percentage The percentage discounted from the value in the cost line's Net Sales Amount. If you enter a value in this field, ERP LN calculates the discount in the sales currency and displays it in the Total Discount Amount field. Note You can only maintain this field if the order status or activity status is Released, or Completed, and the cost line status is Free. The value in this field is not included when you post the cost line to Financials, therefore, the discount becomes untraceable. If you want your discount to be traceable in Financials, use the Other Sales Amount field instead of this field. Discount Amount You can use this field in the following ways: If you enter a value in the Discount Percentage field, this field displays the discount amount in the sales currency, which is discounted from the invoice. If you leave the Discount Percentage field empty, in this field you can enter the amount (in the sales currency) to be discounted from the invoice. The Discount Percentage field is set to 0. Note The value in this field is not included in the details when you post the cost line to Financials, therefore, the discount becomes untraceable. If you want your discount traceable in Financials, use the Other Sales Amount field instead of this field. Invoice Amount The amount that the customer will be invoiced for the cost line. Print On Invoice If the cost line's invoice amount is zero, this field provides you with the following options: Yes: The zero amount line will be printed on the invoice. No: The zero amount line will not be printed on the invoice. Not Applicable: ERP will give precedence to the option set in the Suppress Zero Amounts field on the Print Options tab of the Billing Request Addition (cisli1120s000) session in Central Invoicing. Note If you select the Suppress Zero Amount check box, all the zero amount lines in the invoice are suppressed during printing. Last Updated The time at which the cost line's data last changed. Invoice The sales invoice. Transaction Type Type of invoice sent to customer related to field purchase. Date The date and time of the sales invoice. Financial Company Financial company of invoice sent to customer related to field purchase. Posting Date The date on which the cost line’s invoice is posted from the Sales Invoicing (SLI) module in Central Invoicing to the General Ledger (GLD) module in Finance. VAT Based On Select the appropriate option: VAT based on Services Service tax rules will apply. VAT based on Goods Goods tax rules will apply. Note Depending on the option you choose, ERP LN determines the defaults for the tax country and the tax code. Tax Country The tax country that applies to the cost line. Description The description of the tax country. Tax Code The tax code that applies to the cost line. Tax Code The description of the tax code that applies to the cost line. Exempt Certificate The tax exemption certificate number. Exempt Reason The reason why the sold-to-business partner or your company is exempt from sales tax. You can link a text to the reason code for a purchase tax exemption for a tax code and country combination in the Tax Exemptions for Purchase (tcmcs1560m000) session. ERP LN prints the text on orders and invoices. You can link several tax exempt reasons with different texts to a single tax code by country combination. If you use a tax provider, you must define tax exemption reasons. ERP LN prints the exempt reasons on the sales invoices. Exempt Reason The description or name of the code. exempt reason. Set Line to Costed Sets the status of the Service Order Actual Labor Cost line to costed. Print Service Orders Print the service orders. |