| Maintenance Sales Order - History (tsmsc8100m000) |  |
| Use this session to display the history data of the maintenance sales orders. Note You can only delete the history data by using the Delete History Maintenance Sales Orders (tsmsc8200m000) session. For details, refer to the online Help of Maintenance Sales Orders (tsmsc1100m000) session. Related topics To use an overview session To maintain records in an overview/maintain session To close maintenance sales orders
Fields | Description
Maintenance Sales Order | Orders that are used to plan, carry out, and control the maintenance on customer-owned components, products and the logistic handling of spare parts.
Maintenance Sales Order | The description of the maintenance sales order.
Order Status | The status of the maintenance sales order.
History Date | The date and time on which the maintenance sales order was posted to history.
Business Partner | The sold-to business partner for whom the order was carried out.
Service Office | A department clearly identified within the company business model to manage the sales relations of the business partner. The service office is used to identify the locations that are responsible for the service activities within the organization.
Service Engineer | A trained technician who carries out the service activities within his/her own organization or on the customer's site.
Finish Time | The date and time on which the maintenance sales order was completed.
Blocked | If this check box is selected, it indicates that the maintenance sales order was blocked and hence the order was not executed successfully.
Discounts from Price Books | If this check box is selected, discounts are fetched from the price book defined in the Price Books (tdpcg0131m000) session in the Pricing module of the Order Management. Note This is a display field. Note The check box is selected by default, when the Discounts from Price Books checkbox are selected in the General Service Parameters (tsmdm0100m000) session. Note The check box is unchecked, when the Discounts from Price Books checkbox is not selected in the General Service Parameters (tsmdm0100m000) session. Related topics To set up a price book
Discount Policy | The Discount Policy determines the procedure used to apply the discount percentage or amount on the Maintenance Sales Order Coverage lines (tsmsc1120m000) session. Following are the two methods to apply the discounts: Apply Discounts Before Coverage Apply Discounts After Coverage
                                        Apply Discount Before coverage

    Discount is applied on the Total sales amount before coverage.

    Invoice Amount = Total Sales – Discount amount or percentage -
    (Contract Coverage – Warranty – Order Quotation - FCO – Other)

    Apply Discounts After Coverage

    Invoicing Amount = Total Sales – (Contract Coverage – Warranty – Order Quotation - FCO – Other)

    Discount is applied on the Invoice amount.

    Invoice Amount = Invoicing amount  – Discount amount or percentage
Note This is a display field. Note If the Discounts from Price Books checkbox are selected in the General Service Parameters (tsmdm0100m000) session, the field is set to Apply Discounts Before Coverage. Note This field is enabled only when the Discounts from Price Books checkbox is not selected in the General Service Parameters (tsmdm0100m000) session.
Quotation | The qotation number. The maintenance sales order is linked to the given quotation number.
Commands | Description
Failure Analysis | Starts the Service Resolution History-Failure Analysis (tsclm4100m000) session to display Service Resolution History – Failure Analysis of Service Orders, Material Sales Orders and Work Orders.
History Item Lines | Starts the Maintenance Sales Order - Item Line History (tsmsc8110m000) session.
History Coverage Lines | Use this command to view the history data of the coverage lines of the selected item line in the Maintenance Sales Order Line - Coverage Lines History (tsmsc8120m000) session.
Delete Order History | Starts the Delete History Maintenance Sales Orders (tsmsc8200m000) session.