| # Selection Criteria (tsclm8599s000) Use this session to maintain selection criteria that limit the calls displayed in the Calls - History (tsclm8520m000) session. Sold-to B.P. If this check box is selected, only calls with a sold-to BP that falls in the range you specify are displayed in the Calls - History (tsclm8520m000) session. Cluster If this check box is selected, only calls with a cluster that falls within the range you specify are displayed in the Calls - History (tsclm8520m000) session. Problem Priority If this check box is selected, only calls with a problem priority that falls within the range you specify are displayed in the Calls - History (tsclm8520m000) session. Sold-to B.P. Priority If this check box is selected, only calls with a sold-to BP priority that falls within the range you specify are displayed in the Calls - History (tsclm8520m000) session. Serialized Item Priority If this check box is selected, only calls with a serialized-item priority that falls within the range you specify are displayed in the Calls - History (tsclm8520m000) session. Call Group1 If this check box is selected, only calls with a Call Group1 that falls within the range you specify are displayed in the Calls - History (tsclm8520m000) session. Call Group2 If this check box is selected, only calls with a Call Group2 that falls within the range you specify are displayed in the Calls - History (tsclm8520m000) session. Reported Date If this check box is selected, only calls with a reported time that falls within the range you specify are displayed in the Calls - History (tsclm8520m000) session. Reaction Date If this check box is selected, only calls with a reaction date that falls within the range you specify are displayed in the Calls - History (tsclm8520m000) session. Reported Problem If this check box is selected, only calls with a reported problem that falls within the range you specify are displayed in the Calls - History (tsclm8520m000) session. Required Activity If this check box is selected, only calls with a required activity that falls within the range of you specify are displayed in the Calls - History (tsclm8520m000) session. Activity Taken If this check box is selected, only calls with an activity taken that falls within the range you specify are displayed in the Calls - History (tsclm8520m000) session. Support Department If this check box is selected, only calls whose support department falls within the range you specify are displayed in the Calls - History (tsclm8520m000) session. Support Engineer If this check box is selected, only calls whose support engineer falls within the range you specify are displayed in the Calls - History (tsclm8520m000) session. Item If this check box is selected, only calls whose item is in the range you specify are displayed in the Calls - History (tsclm8520m000) session. Registered If this check box is selected, calls with the status Registered are displayed in the Calls - History (tsclm8520m000) session. Assigned If this check box is selected, calls with the status Assigned are displayed in the Calls - History (tsclm8520m000) session. In Process If this check box is selected, calls with the status In Process are displayed in the Calls - History (tsclm8520m000) session. Transferred If this check box is selected, calls with the status Transferred are displayed in the Calls - History (tsclm8520m000) session. Solved If this check box is selected, calls with the status Solved are displayed in the Calls - History (tsclm8520m000) session. Accepted If this check box is selected, calls with the status Accepted are displayed in the Calls - History (tsclm8520m000) session. Bad Fix If this check box is selected, calls that are considered bad fixes are displayed in the Calls - History (tsclm8520m000) session. Waiting If this check box is selected, calls that have been put on hold are displayed in the Calls - History (tsclm8520m000) session. |