| # Contract Cost Coverage Overview (tsctm4580m000) Use this session to maintain contract cost coverage overview. Service Contract A sales agreement between a service organization and a customer for a specific period, that states the configurations (clusters or serialized items) to be maintained, the coverage terms, and the agreed price. Service Contract The description of the service contract. Origin Change Number Indicates the changed number where the configuration line was introduced. Configuration Line The line number identifying the configuration for which the total amounts apply. Cluster A set of serialized items that have the same location and are owned by the same business partner. Grouping serialized items into a cluster enables you to maintain them collectively. Cluster The description of a cluster. Item A standard maintenance item. Serial Number A number that, together with the item code or manufacturer part number, uniquely identifies a component, an item, a machine, or an installation. This serial number is usually shown together with the manufacturer part number and other identification data on an identification plate that is attached to the item. Item Description The description of the item. Cost line The sequence number of the cost line. This number is required because one contract/configuration can have more than one cost line. Actual Cost The actual cost incurred for a particular Contract/Configuration corresponding to a particular service order/Call/MSC order is stored. This field is updated from the order systems at the moment of costing a Service order/call/MSC order. Date Spent Cost The date on which the cost has been incurred. It is the date on which the cost moves from allocated to spent. Order Type Based on the origin of the actual cost, this attribute can be set to either Service, Maintenance or Call. Order Number The number of the Order, such as Service Order, or Call Number, or Maintenance Sales Order. Order Line The line number corresponding to the order number. Coverage line If the order type is Maintenance then the coverage line should be filled. Cost Type If the order type is Service then the cost type should be filled. Posted Period The period in which the actual posting of costs has taken place in service. Status The status of the Contract Cost Line. The status can either be Free, Costed, or Posted. Origin Order/Call If the order type is Service, the Service Order Actual Other Costs (tssoc2141m000) session is displayed. If the order type is Call, the Call Invoicing (tsclm1105s000) session is displayed. If the order type is Maintenance, the Coverage Lines (tsmsc1120m000) session is displayed. |