| # Service Order Quotation Configuration Line Totals (tsctm1502m400) Use this session to display the total amounts (costs, sales, and gross margin) detailed by cluster for the selected service-order quotation. These amounts are summed from all service type combinations that are specified for the cluster. Finally, an overall cost amount and an overall sales amount are calculated and displayed. Note If a surcharge or discount has been attached at the term level and/or at the contract-quotation header level, this is added to the calculated sales amount. Order Quotation The order quotation number. Order Quotation The order quotation description. Conf. Line The line number identifying the configuration for which the total amounts apply. Cluster The cluster number. Cluster description The cluster description. Item The item number Item description The Item description. Serial Number A number that, together with the item code or manufacturer part number, uniquely identifies a component, an item, a machine, or an installation. This serial number is usually shown together with the manufacturer part number and other identification data on an identification plate that is attached to the item. Quotation Costs The sum of the cost amounts of all coverage terms that are associated with the indicated service type or term type. Note The amount is expressed in the home currency. Quotation Sales The sum of the sales amounts of all coverage terms that are associated with the indicated service type or term type. GM [%] The difference between the sales amount and the standard costs against standard costs. How the gross margin is calculated depends on the setting of the Margin Base field in the Service Order Parameters (tssoc0100m000) session. Acronym: GM Spent Costs The cost amount spent in service activities or helpdesk support. The amount is expressed in the home currency Allocated Costs The sum of costs due to service activities that have not been financially approved in Service Order Control, expressed in the home currency. Example Service orders Traveling costs Spent Sales The sales amount spent in service activities or help desk support. The amount is expressed in the currency of the header. Allocated Sales allocated sales. Spent GM The quotation's gross margin (GM) used. Service Order Quotation Totals Starts the Service Order Quotation Totals (tsctm1507m400) session. Service Order Quotation Totals by Term Type Starts the Service Order Quotation Totals by Term Type (tsctm1501m400) session. Service Order Quotation Totals by Coverage Type Starts the Service Order Quotation Totals by Coverage Type (tsctm1505m400) session. Configuration Totals by Term Type Displays the totals by term type. Configuration Totals by Coverage Type Displays the totals by coverage type. Aggregate Totals Aggregates all cost and sales amounts defined for specific cost terms and coverage terms. Aggregation is based on the following levels: Quotation totals Quotation totals by coverage type Quotation totals by term type Configuration totals Configuration totals by coverage type Configuration totals by term type Configuration totals by coverage type and term type Aggregation levels that are not yet present, will be created. Existing levels will be updated. |