| # Service Order Estimated Other Costs (tssoc2140m000) Use this session to create, view, and maintain the estimated other costs of service orders. You can manually add estimated other cost lines to a service order or service order activity if their status is Free or Planned. For every reference activity added to a service order, LN adds their other cost requirements listed in the Reference Activity - Resource Requirements (tsacm2120m000) session, to this session. Note LN copies this session's cost lines to the Service Order Actual Other Costs (tssoc2141m000) session. If the order status is Released you cannot add or maintain lines in this session, but you can use the Service Order Actual Other Costs (tssoc2141m000) session to add or maintain other cost lines for the service order. Related topics To estimate service order costs Service Order The service order for which the costs are listed. Service Order If the service order is created for an external customer, this field displays the name of the sold-to business partner. If the service order is created for an internal business partner, this field displays the description of the service department that carries out the service order. Service Order The current status of the service order. Line Number The number used to distinguish the cost line from the other cost lines listed for the service order in this session. Activity Line Number If you specify the cost for a service order activity, then you give the activity's line number in this field. Activity Line Number The name or description of the activity. Cost Type The classification of the cost line. The cost type can either be:
Tooling | If the cost type of the service order is tooling, this option is used.
Subcontracting | If the cost type of the service order is subcontracting, this option is used.
Helpdesk | If the cost type for the service order is helpdesk, this option is used.
Others | If the cost type for the service order cannot be categorized in any of the aforementioned categories, this option is used.
Description The description of the cost line. Note Enter the description when you select Other for the Cost Type field. Text If this check box is selected, a text with further details of the cost line has been created. Related topics To use texts Item The item specified as cost or service. If you select an item the Description field is disabled. Miscellaneous costs such as administrative cost, hotel stay, telephone bills and so on are maintained as the Cost items or Service items. To register the cost, use the browse arrow to select the item from the Items - General (tcibd0501m000) session. Important! To represent the miscellaneous cost, you can define an item of type Service or Cost in the Items - General (tcibd05011m000) session. Tool Serial Number The serial number of the required tool, and for which the cost line is listed. Note You can only maintain this field if the Cost Type selected is Tooling, else this field is disabled. Tool Serial Number The name or description of the tool. Cost Component The cost line's cost component. Related topics Cost components in Manufacturing Cost components in Service Cost Component The name or description of the cost component. Frequency The unit in which the tool's life is expressed. Note In case of a tool type, the Tool's Life Unit is retrieved from the Tool Types (titrp0101m000) session. In case of a tool type with a tool number, the Tool's Life Unit is retrieved from the Tools by Tool Type (titrp0102m000) session. Frequency The required frequency of the cost line's entity. Example When you run the global SRP for a service order, LN calculates a travel cost line for one visit to the service order's location. If the service engineer requires two trips to complete the service order, you can enter two (2) in this field to double the travel costs that LN generated for the service order. Quantity The required quantity of the cost line's entity. The default value for the field is one. You can change the value. Unit The unit used to express the quantity. Default value If the Cost Type is Tooling, the unit code of the tool. Handled by The employee defined is for the Client Application - Infor E-Service Remote. While downloading the Cost Lines into the client, only the Cost Lines belonging to the particular Engineer is downloaded. Also for updating the cost lines this field can be made use. There is no functionality for this field in ERP and added exclusively for Infor E-Service Remote. Traveling Spec.Type If the cost line's cost type is Traveling, this field displays if the cost is for Travel Distance, Travel Time, or Travel Total. LN creates cost lines for travel when you run the Run Global SRP (tssoc2260m000) session for a service order. You specify in the Service Order Parameters (tssoc0100m000) session if travel lines are to be created for Travel Distance, Travel Time, or Travel Total. Note If, in the General Service Parameters (tsmdm0100m000) session, the Travel Cost Method is None, LN does not create travel cost lines when you run global SRP for a service order. If the cost line's cost type is not Traveling, this field displays Not Applicable. Cost Price The estimated cost price for one unit of the cost line's entity. Cost price is defaulted from the Items - Costing (ticpr0107m000) session. Default value If the cost type is Tooling, the item's cost price listed in the tools session. No default is given for any other cost types. Cost Price (Currency) The currency of the cost price. Default value Your company's home currency. Sales Price The sales price for one unit of the cost line's entity. The sales price is retrieved based on the value you select in the Sales Prices Search Method field of the General Service Parameters (tsmdm0100m000) session. Default value If the cost type is Tooling, the item's sales price listed in the tools session is defaulted. No default is given for other cost types. Sales (Currency) T The currency of the sales price. Default value The service order's currency. Cost Amount The estimated cost amount of the cost line. Calculated by the equation:
    						Frequency * Quantity * Cost Price
Sales Amount The cost line's estimated total sales amount. Calculated by the equation:
    						Frequency * Quantity * Sales Price