| # Clusters (tsbsc1100m000) Use this session to maintain clusters. Example Two engines, each of which has the code CF6, and which belong to your business partner MACH Industries (MACHI), are identified as one cluster. The cluster is called CF6 machine MACHI. On the appropriate menu, you can choose: Create Physical Breakdown Enables you to generate a physical breakdown from one of the following: Item breakdown As-built structure ASCII file Project-breakdown structure View Tree Displays the structure of the selected cluster in a graphical way. Lines Enables you to view or maintain configurations for the selected cluster. Planned Activities Starts the Planned Activities - Cluster (tsspc2100m000) session. Service Contract Starts the Service Contracts (tsctm3100m000) session. Note You can use the Sort by command on the View menu to choose the way you want to display the cluster data. Cluster The code that identifies the cluster. Description The name or description of the cluster. Search Argument The search argument of the cluster. Note The default value is the first 16 characters of the description in uppercase. Extra Information In this field, you can add any other information related to the cluster. Effective Time The first date and time on which the cluster becomes valid. Service Contract If the cluster is covered by a service contract, the cluster's contract number is displayed in this field. You can link a cluster to a contract in the Contract Configuration Lines (tsctm1110m300) session. Text If this check box is selected, a text is present. Related topics To use texts Sold-to BP The code of the sold-to business partner that owns the cluster. Note If your company owns the cluster, leave this field empty and use the Department field to define ownership of the cluster. You cannot maintain this field if the Department field is entered. Sold-to BP The name of the sold-to business partner. Sold-to Contact The sold-to business partner's contact. Note The default sold-to contact and address for the sold-to business partner is defined in the Business Partners (tccom4500m000) session. You can only enter a contract if you have specified a sold-to business partner in the Sold-to Business Partner field. You can only select a business partner's contact who represents the business partner's sold-to role. Sold-to Contact The sold-to contact's surname. Sold-to Address The code of the sold-to business partner's address. Default value The address (code) defined for the sold-to business partner in the Sold-to Business Partners (tccom4110s000) session. Department If your company owns the cluster, in this field, you select the department that owns the cluster, for example, the manufacturing department. Note You cannot maintain this field if the Sold-to Business Partner field is filled in. Service Department The code of the service department responsible for carrying out maintenance activities on the configurations of the cluster. Department The name of the department. Preferred Engineer 1 The code of the service engineer most preferred to carry out maintenance on the configurations of the cluster. Note If the Preferred engineer 1 field is empty, then the Preferred engineer 2 is mandatorily empty. Preferred Engineer 1 The name of the engineer. Preferred Engineer 2 The code of the service engineer second-most preferred to carry out maintenance on the configurations of this cluster. Note You can only maintain this field if the Preferred Engineer 1 field is filled in. Responsible Engineer The code of the service engineer who is responsible for any maintenance carried out on configurations of this cluster. Labor Rate The default labor rate for work carried out on any of the cluster's constituent parts. Priority The rating that is given to the work that must be carried out for the configurations of this cluster. For example, the rating can arrange the work in order of importance or time. The priority given to the cluster is used to calculate response times in the Call Management module. Priority The description or name of the priority assigned to the cluster. Calendar The calendar that specifies the times when the items in the cluster are available for servicing. Calendar The description or name of the calendar. Usage Class The usage class of the configurations in the cluster. Usage classes are defined if the maintenance of a product or item depends on its usage. Usage Class The name or description of the usage class. Location Address The address and location of the configurations in this cluster. Modem The (number of) modem that is used for data transferring to the location of the configurations. Service Area The code of service area in which the configurations of this cluster are located. Note You can only fill in a value if, in the General Service Parameters (tsmdm0100m000) session: The Use check box is selected. The Travel Cost Method selected is Based on Area. Service Area The name or description of the service area. Travel Distance The distance that must be traveled from your service center to the location of the configurations of this cluster. The unit in which the travel distance is expressed is set in the General Service Parameters (tsmdm0100m000) session. Note You can define a time and distance between the ZIP code/Postal code of the cluster's location address and the ZIP code/Postal code of the cluster's sold-to address in the Distance Table by ZIP Code/Postal Code (tccom4538m000) session. LN then automatically fills the Travel Time field and the Travel Distance field. Travel Distance The unit in which the travel distance is expressed. Defined in the General Service Parameters (tsmdm0100m000) dynamic session. Note You can only use unit codes that have the physical quantity length. You must also define a base length unit in the Units (tcmcs0101m000) session and the conversion factors from length units to the base length unit in the Conversion Factors (tcibd0103m000) session. Travel Time The time it takes to travel from your service center to the location of the configurations of the cluster. The time unit is defined in the General Service Parameters (tsmdm0100m000) session. Note You can define a time and distance between the ZIP code/Postal code of the cluster's location address and the ZIP code/Postal code of the cluster's sold-to address in the Distance Table by ZIP Code/Postal Code (tccom4538m000) session. LN then automatically fills the Travel Time field and the Travel Distance field. Travel Time The unit in which the travel time is expressed. Defined in the General Service Parameters (tsmdm0100m000) dynamic session. Distance Zone The distance zone applied to the service department that maintains and services the cluster. Note This field can only be enetered if, in the General Service Parameters (tsmdm0100m000) session, the Travel Cost Method selected is Based on Distance Zone. As a result, the call-out charge for the configurations in the cluster will be determined by what zone class of the service department's distance zone the configurations fall into. Distance Zone The name or description of the distance zone. Call-out Charge The call-out charge for the configurations in the cluster. Note If the call-out charge is entered, then the call-out currency must be filled. Call-out Charge The currency for the call-out charge. Note If the call-out charge is entered, then the call-out currency must be filled. Call-out Charge The description of the currency. View Tree Displays the structure of the selected cluster in a graphical way. Lines Enables you to view or maintain configurations for the selected cluster. Planned Activities Starts the Planned Activities - Cluster (tsspc2100m000) session. Service Contract Starts the session Service Contracts (tsctm3100m000) session. Update Engineer and Location Address Use this option to replace or update engineer and location address. Starts the session Update Engineer and Location Address (tscfg2700m000). |