| To create service contracts |  |
| To create service contracts, take the following steps: Enter the service contract header details in the Service Contracts (tsctm3100m000) session. On the Specific menu, click Configuration Line Number. In the Contract Configuration Lines (tsctm1110m300) session, link clusters and serialized items to the service contract. If the terms must be specified in detail, select the desired term, click Coverage Terms... on the Specific menu to start the Contract Coverage Terms (tsctm1120m300) session, and add the coverage terms. If the coverage terms must be specified in detail, select the desired coverage term, click Cost Terms... to start the related cost term session, for example, the Contract Traveling Terms (tsctm1130m300) session, and add the cost terms. After you enter all the desired terms and conditions, you can print the service contract documents by means of the Print Service Contract Documents (tsctm3400m000) session. Note At least one cluster or item must be linked to the service contract. Use the Print Service Contracts (tsctm3401m000) session to print a list of all the service contracts. Related topics To use templates in contract management To define coverage terms at configuration level To use service contracts To use terms in contract management |