| Rush orders |  |
| Every company deals with rush requests from customers. These requests usually require special terms of payment and delivery. To determine whether a rush request is reasonable or not, and to be able to inform the business partner about the delivery date of an order, standard rush order conditions must be defined for a company. The two possible rush situations are: The customer asks for a rush delivery during the order entry itself. The customer asks you to rush an already issued order. Rush orders - master data Before you enter a rush order, take the following steps: Define rush terms of delivery and rush terms of payment in the Rush Terms of Delivery field and the Rush Terms of Payment field of the Sales Order Parameters (tdsls0100s400) session. These parameters only serve as default terms and can be overwritten on the rush order header or rush order line. Enter an availability type in the Availability Type field of the Sales Order Parameters (tdsls0100s400) session, as the availability type also affects the lead time. If the Mandatory Entry of Change Codes check box is selected in the Sales Order Parameters (tdsls0100s400) session, define a change type for rush orders in the Change Types (tdsls0198m000) session, and a change reason for rush orders in the Change Reasons (tdsls0197m000) session to clarify why the sales order changed. Rush orders - creation To create a rush order, or to convert an existing normal order into a rush order, click: Rush Order in the Sales Orders (tdsls4100m000), or Sales Order - Lines (tdsls4100m900) session. As a result, ERP LN selects the Rush Order check box in these sessions. When an order is rushed, all linked sales order (delivery) lines are rushed as well. Rush Order Line in the Sales Order Lines (tdsls4101m000) session. As a result, ERP LN selects the Rush Order Line check box in this session. Rush Delivery Line in the Sales Order Delivery Lines (tdsls4101m100) session. As a result, ERP LN selects the Rush Delivery Line check box in this session. Rush Component in the Sales Order Line Components (tdsls4163m000) session. As a result, ERP LN selects the Rush Component check box in this session. If a sales order is defined as a rush order, the Order Priority is set to one (1). Note If you want to automate the processing of a rush order, you must define automatic activities for the order type. For more information, refer to Flexible sales order processing. You can convert a sales order into a rush order, or you can convert a rush order into a normal sales order as long as you are allowed to change the linked warehousing order. As a result, you can sometimes change the rush order settings after the order is approved. The setting of the Rush Order check box on the sales order header is defaulted to the relevant check box of the linked sales order lines and/or delivery lines. However, you can change the setting of this check box on the sales order (delivery) line. As a result, you can define a separate order line, or delivery line as a rush line. When you created a rush order, or a rush order line: ERP LN prompts you to enter the change reason code and the change type, if you rush an already existing order, or order line. And the sales order, or sales order (delivery) line is released to Warehouse Management, or Central Invoicing the terms of delivery and terms of payment are defaulted from the header or the line. As a result, if you changed the defaulted Rush Terms of Delivery and Rush Terms of Payment from the Sales Order Parameters (tdsls0100s400) session on the header or the lines, these changed terms are communicated to Warehouse Management, or Central Invoicing. Rush orders - restrictions You cannot rush: Return orders, collect orders, retrobilled orders, and consignment invoicing orders. Sales order lines that are not released to Warehouse Management. Back order lines. Rush orders and Warehouse Management After the rush order is released to Warehouse Management, ERP LN selects the Rush Order check box in the Outbound Order Lines (whinh2120m000) session. The outbound order lines with the Rush Order check box selected have the highest priority when generating and processing the outbound advice. If the Rush Orders only check box is selected in the Generate Outbound Advice (whinh4201m000) session, ERP LN generates a purchase order advice for these lines first. To speed up the outbound process for rush orders, you can then click Direct Outbound in the Process Outbound Advice (whinh4200m000) session. As a result, all outbound process steps that usually take place before confirmation of the shipment, are skipped. In other words, ERP LN creates a shipment line after processing the outbound advice. Related topics Outbound order lines Flexible sales order processing Component handling - component lines Overview of calendar functionality Calendars in Order Management |