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<ManualTopic ID="/baanerp/wh/faq/faq" xml:lang="en">
	<Header>
		<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Frequently Asked Questions (FAQ)</Title>
	</Header>
	<GeneralSection><List><ListItem><Emphasis>Cross-docking --- What happens if...</Emphasis>
				<List><ListItem><Link href="#IDA1LOSV" role="internal">...the inbound advice is not part of the receipt procedure?</Link>
					</ListItem>
					<ListItem><Link href="#IDAKMOSV" role="internal">...the put away or storage list is not part of the receipt procedure?</Link>
					</ListItem>
					<ListItem><Link href="#IDATMOSV" role="internal">...the order type does not include a shipment procedure (empty shipment procedure)?</Link>
					</ListItem>
					<ListItem><Link href="#IDABNOSV" role="internal">...the outbound order origin is SFC Production?</Link>
					</ListItem>
					<ListItem><Link href="#IDAGNOSV" role="internal">...my warehouse is a non-location-controlled warehouse?</Link>
					</ListItem>
					<ListItem><Link href="#IDA2NOSV" role="internal">...my item is a non-location-controlled item?</Link>
					</ListItem>
					<ListItem><Link href="#IDA5NOSV" role="internal">...a released issue order is changed?</Link>
					</ListItem>
					<ListItem><Link href="#IDALOOSV" role="internal">...a released receipt order is changed?</Link>
					</ListItem>
					<ListItem><Link href="#IDAUOOSV" role="internal">...a back order is created?</Link>
					</ListItem>
				</List>
			</ListItem>
		</List>
	</GeneralSection>
	<GeneralSection><Paragraph></Paragraph>
	</GeneralSection>
	<GeneralSection><SectionTitle>Cross-docking --- What happens if...</SectionTitle>
		<GeneralSection ID="IDA1LOSV"><SectionTitle>...the inbound advice is not part of the receipt procedure?</SectionTitle>
			<Paragraph>The goods are immediately cross-docked after confirm receipt. <Link href="/baanerp/wh/glossary/glossary#000442" role="glossary" Update="No">Cross-dock order lines</Link> receive the status <GUIRef href="/baanerp/wh/domains/inh.cdls#staged" role="enum">Staged</GUIRef> when confirming the receipt.</Paragraph>
		</GeneralSection>
		<GeneralSection ID="IDAKMOSV"><SectionTitle>...the put away or storage list is not part of the receipt procedure?</SectionTitle>
			<Paragraph>The cross-dock order line receives the status <GUIRef href="/baanerp/wh/domains/inh.cdls#staged" role="enum">Staged</GUIRef> after the inbound advice is created (put away is done automatically).</Paragraph>
		</GeneralSection>
		<GeneralSection ID="IDATMOSV"><SectionTitle>...the order type does not include a shipment procedure (empty shipment procedure)?</SectionTitle>
			<Paragraph>The goods are automatically shipped after put away or confirm storage list. The <Link href="/baanerp/wh/glossary/glossary#000441" role="glossary">cross-dock order</Link> receives the status <GUIRef href="/baanerp/wh/domains/inh.cdos#closed" role="enum">Closed</GUIRef>.</Paragraph>
		</GeneralSection>
		<GeneralSection ID="IDABNOSV"><SectionTitle>...the outbound order origin is SFC Production?</SectionTitle>
			<Paragraph>The outbound procedure will be skipped; the goods already leave the warehouse at the moment of put away inbound advice or confirm storage list.</Paragraph>
			<GeneralSection><Paragraph>The cross-docking procedure will be even faster if the inbound procedure only involves the Receipts step. The goods will then immediately leave the warehouse when confirming the receipt line.</Paragraph>
			</GeneralSection>
		</GeneralSection>
		<GeneralSection ID="IDAGNOSV"><SectionTitle>...my warehouse is a non-location-controlled warehouse?</SectionTitle>
			<Paragraph>In this case, cross-docking is not meant to move the goods from a <Link href="/baanerp/wh/glossary/glossary#000371" role="glossary">receiving location</Link> to a <Link href="/baanerp/wh/glossary/glossary#000381" role="glossary">staging location</Link>. Instead, an inbound order line is just linked to an outbound order line by creating cross-dock orders and cross-dock order lines. As a result, the Generate/Release Outbound Advice, Generate Picking List, and Confirm Pick List steps are skipped. This is an administrative action.</Paragraph>
			<GeneralSection><Paragraph>When the goods are received in the warehouse (confirm receipt), the goods are placed somewhere in the warehouse, but the cross-dock order line corresponding to the received inbound order line is cross-docked. The outbound order line corresponding to the cross-dock order is ready to be shipped. No outbound advice needs to be generated, and releasing and <Link href="/baanerp/wh/glossary/glossary#000360" role="glossary">picking</Link> can be skipped. When the goods are shipped, the cross-dock order is closed. In short, cross-docking in a non-location-controlled warehouse comprises just two steps: Confirm Receipt (line) and Confirm Shipment (line). Additionally, inbound approvals can be done, as in location-controlled warehouses.</Paragraph>
			</GeneralSection>
		</GeneralSection>
		<GeneralSection ID="IDA2NOSV"><SectionTitle>...my item is a non-location-controlled item?</SectionTitle>
			<Paragraph>The same applies as for a non-location-controlled warehouse.</Paragraph>
		</GeneralSection>
		<GeneralSection ID="IDA5NOSV"><SectionTitle>...a released issue order is changed?</SectionTitle>
			<Paragraph>The corresponding cross-dock order will be canceled when a released issue order is changed. SSA ERP will handle the issue order as being released again, and will check the <GUIRef href="/baanerp/wh/inh/whinh0100m000#whinh000.cdro" role="formfield">Generate Cross-dock Order when Releasing Order to Warehousing</GUIRef> setting at warehouse level. If enabled, a new cross-dock order is created.</Paragraph>NoteYou can only change an issue order, if no outbound advice has been generated yet, and, in case of cross-docking, if no inbound advice has been generated for the cross-dock order line(s).</GeneralSection>
		<GeneralSection ID="IDALOOSV"><SectionTitle>...a released receipt order is changed?</SectionTitle>
			<Paragraph>When a line of type <GUIRef href="/baanerp/wh/domains/inh.ittp#receipt" role="enum">Receipt</GUIRef> is changed (for example, a purchase order line), the related cross-dock order lines are canceled. No new cross-dock order lines are created.</Paragraph>
		</GeneralSection>
		<GeneralSection ID="IDAUOOSV"><SectionTitle>...a back order is created?</SectionTitle>
			<Paragraph>After goods have been cross-docked and the corresponding outbound order line receives the status <GUIRef href="/baanerp/wh/domains/inh.lstb#shipped" role="enum">Shipped</GUIRef>, the cross-dock order is closed or canceled.</Paragraph>
			<GeneralSection><List><ListIntro>The <GUIRef href="" role="manual">Quantity Requested to Cross-dock</GUIRef> of the cross-dock order can be:</ListIntro>
					<ListItem>completely cross-docked,</ListItem>
					<ListItem>partly cross-docked,</ListItem>
					<ListItem>not cross-docked at all.</ListItem>
				</List>
				<List><ListIntro>SSA ERP will not automatically create a new cross-dock order and cross-dock order lines for the back-order quantity. For a back-order, a new cross-dock order must be created manually, or, depending on the parameter settings, will be generated automatically:</ListIntro>
					<ListItem>During release of the back-order to warehousing.</ListItem>
					<ListItem>During Generate Outbound Advice.</ListItem>
				</List>
			</GeneralSection>NoteA cross-dock order may also be never created again, because in the meantime goods can be taken out of the warehouse (from a bulk location or a pick location ).</GeneralSection>
	</GeneralSection>
</ManualTopic>
