<?xml version="1.0" encoding="utf-8"?>
<Session ID="/baanerp/ts/clm/tsclm3170m000" xml:lang="en">
	<Header>
		<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Resolution - Failure Analysis (tsclm3170m000)</Title>
	</Header>
	<HelpTopic><AimSection><Paragraph>Use this session to maintain and register <GUIRef href="" role="manual">Service Resolution – Failure Analysis</GUIRef> of <Link href="/baanerp/ts/glossary/glossary#ServicOrder.ts" role="glossary">service order</Link>, <Link href="/baanerp/ts/glossary/glossary#000414" role="glossary">maintenance sales order</Link> or <Link href="/baanerp/ts/glossary/glossary#000385" role="glossary">work order</Link>.</Paragraph>
			<Paragraph>The session is used to maintain the data related to confirmed failures. The data is used to understand the previous occurrence of failures, provide trace-ability and identification.</Paragraph>
		</AimSection>
	</HelpTopic>
	<Fields><FieldHelp ID="tsclm370.orno"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Order Number</Title>
			</Header>
			<FuncDesc>Refers to <GUIRef href="" role="manual">Service Order number</GUIRef> or <GUIRef href="" role="manual">Maintenance Sales Order Number</GUIRef> or <GUIRef href="" role="manual">Work Order Number</GUIRef>.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsclm370.acln"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Activity Line</Title>
			</Header>
			<FuncDesc>The smallest unit of activity that can be carried out for a, Service Order, Maintenance Sales Order, or Work Order. The activity-line number enables you to define more than one activity for a order.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsclm370.lino"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Line Number</Title>
			</Header>
			<FuncDesc>Line number of an <Link href="/baanerp/ts/glossary/glossary#000075" role="glossary">item</Link>.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="line.desc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Line Number</Title>
			</Header>
			<FuncDesc>The description or name of the code.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsclm370.seqn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Sequence Number</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/tc/glossary/glossary#SequenNumber.tc" role="glossary">sequence number</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsclm370.item"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Item</Title>
			</Header>
			<FuncDesc>The item or <Link href="/baanerp/ts/glossary/glossary#Objects.ts" role="glossary">serialized item</Link> on which failure has been reported.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsclm370.sern"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Serial Number</Title>
			</Header>
			<FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#SerialNumber.ts" role="glossary">serial number</Link> of the serialized item.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="item.desc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Serial Number</Title>
			</Header>
			<FuncDesc>The description or name of the code.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsclm370.espr"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Problem</Title>
			</Header>
			<FuncDesc>The real problem determined by the service or support engineer.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsclm330.desc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Problem</Title>
			</Header>
			<FuncDesc>The description or name of the code.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsclm370.sltn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Solution</Title>
			</Header>
			<FuncDesc>The definitive solution as determined by service or support engineer, which solved the <Link href="/baanerp/ts/glossary/glossary#000059" role="glossary">actual problem</Link>.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsclm335.desc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Solution</Title>
			</Header>
			<FuncDesc></FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsclm370.crac"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Reference Activity</Title>
			</Header>
			<FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#000405" role="glossary">reference activity</Link> that must be carried out.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsacm101.desc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Reference Activity</Title>
			</Header>
			<FuncDesc>The description or name of the code.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsclm370.fare"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Failure Reason</Title>
			</Header>
			<FuncDesc>Failure Reasons of an Item.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsclm370.fadt"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Failure Date</Title>
			</Header>
			<FuncDesc>Failure Date of an Item.</FuncDesc>
		</FieldHelp>
	</Fields>
</Session>
