<?xml version="1.0" encoding="utf-8"?>
<Session ID="/baanerp/ts/ctm/tsctm3100m000" xml:lang="en">
	<Header>
		<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Contracts (tsctm3100m000)</Title>
	</Header>
	<HelpTopic><AimSection><Paragraph>Use this session to maintain the <Link href="/baanerp/ts/glossary/glossary#ServicContra.ts" role="glossary">service contracts</Link>. You can define a service contract by copying another service contract into it. If you do so, the related terms are not copied.</Paragraph>
		</AimSection>
		<GeneralSection><Paragraph>If you use <Link href="/baanerp/ts/glossary/glossary#ContraTempla.ts" role="glossary">service-contract templates</Link>, you can speed up the creation process of service contracts.</Paragraph>
			<Paragraph>On the <GUIRef href="" role="manual">Contract Changes</GUIRef> tab, specify which of the three types of changes ( <Link href="/baanerp/ts/glossary/glossary#000378" role="glossary">contract renewal</Link>, <Link href="/baanerp/ts/glossary/glossary#000377" role="glossary">indexation</Link>, <Link href="/baanerp/ts/glossary/glossary#000376" role="glossary">incidental changes</Link> are permitted for a contract. This will enable you to make changes to an active contract later on.</Paragraph>
		</GeneralSection>
		<RelatedTopics><SectionTitle>Related topics</SectionTitle>
			<RelTopic><Link href="/baanerp/ts/onlinemanual/000124" role="manual">To use templates in contract management</Link>
			</RelTopic>
			<RelTopic><Link href="/baanerp/ts/onlinemanual/000119" role="manual">To create service contracts</Link>
			</RelTopic>
			<RelTopic><Link href="/baanerp/ts/onlinemanual/000077" role="manual">To calculate contract prices</Link>
			</RelTopic>
			<RelTopic><Link href="/baanerp/ts/onlinemanual/000306" role="manual">Service contract changes</Link>
			</RelTopic>
			<RelTopic><Link href="/baanerp/ts/onlinemanual/000005" role="manual">Number groups in <GUIRef href="/baanerp/ts" role="package">Service</GUIRef>
				</Link>
			</RelTopic>
			<RelTopic><Link href="/baanerp/tc/onlinemanual/000004" role="manual">To use number groups and series</Link>
			</RelTopic>
			<RelTopic><Link href="/baanerp/ts/onlinemanual/000355" role="manual">Service tax rules, tax code, and tax country</Link>
			</RelTopic>
		</RelatedTopics>
	</HelpTopic>
	<Fields><FieldHelp ID="tsctm300.csco"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Contract</Title>
			</Header>
			<FuncDesc>The code of the <Link href="/baanerp/ts/glossary/glossary#ServicContra.ts" role="glossary">service contract</Link>.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.sear"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Search Argument</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/ts/glossary/glossary#000082" role="glossary">search argument</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.ctpc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Contract Type</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/ts/glossary/glossary#ContraTypes.ts" role="glossary">contract type</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.efdt"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Effective Date</Title>
			</Header>
			<FuncDesc>The start date of the contract.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.exdt"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Expiry Date</Title>
			</Header>
			<FuncDesc>The date the contract ends.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>Service contract expiry date must be after the service contract effective date.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tsctm300.scon"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Status</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/ts/domains/ctm.scon" role="domain">Contract Status</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.ofbp"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Sold-to Business Partner</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/tc/glossary/glossary#SoldtoBusine.tc" role="glossary">sold-to business partner</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="soldto.bp.nama" OtherIDs="invoiceto.bp.nama payby.bp.nama"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Sold-to Business Partner</Title>
			</Header>
			<FuncDesc>The business partner's name.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.ofad"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Address Code</Title>
			</Header>
			<FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#Address.tc" role="glossary">address</Link> code.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="soldto.bp.namc" OtherIDs="invoiceto.bp.namc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Address Code</Title>
			</Header>
			<FuncDesc>The street or road name in the address.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="soldto.bp.hono" OtherIDs="invoiceto.bp.hono payby.bp.hono"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Address Code</Title>
			</Header>
			<FuncDesc>The building number.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.ofcn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Contact</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/tc/glossary/glossary#Contact.tc" role="glossary">contact</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="soldto.bp.surn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Contact</Title>
			</Header>
			<FuncDesc>The contact's name.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.refa"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">First Invoice Reference</Title>
			</Header>
			<FuncDesc>This is a reference field for extra information to be printed on various service-contract documents and lists.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.refb"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Second Invoice Reference</Title>
			</Header>
			<FuncDesc>This is a reference field for extra information to be printed on various service-contract documents and lists.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="txta.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Contract Text</Title>
			</Header>
			<FuncDesc>If this check box is selected, a contract text is printed on the service-contract document.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.cwoc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Office</Title>
			</Header>
			<FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#ServicCenter.ts" role="glossary">service department</Link> or <Link href="/baanerp/td/glossary/glossary#SalesOffice.td" role="glossary">sales office</Link> responsible for the service contract or service-contract quotation.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>The service office determines the home currency and the financial company.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tsctm300.emno"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Sales Rep.</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/td/glossary/glossary#000160" role="glossary">sales representative</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.cbrn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Line of Business</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/td/glossary/glossary#000059" role="glossary">line of business</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.cplt"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Sales Price List</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/td/glossary/glossary#SalesPriceLi.td" role="glossary">sales price list</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="txtb.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Header Text</Title>
			</Header>
			<FuncDesc>If this check box is selected, a header text is printed on the service-contract document.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>You can only add the header text if the service-contract status is <GUIRef href="/baanerp/ts/domains/ctm.scon#free" role="enum">Free</GUIRef>.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="txtc.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Footer Text</Title>
			</Header>
			<FuncDesc>If this check box is selected, a footer text is printed on the service-contract document.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>You can only add the footer text if the service-contract status is <GUIRef href="/baanerp/ts/domains/ctm.scon#free" role="enum">Free</GUIRef>.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tsctm300.itbp"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Business Partner</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/tc/glossary/glossary#InvoicetoBus.tc" role="glossary">invoice-to business partner</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.itad"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Address</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/tc/glossary/glossary#Address.tc" role="glossary">address</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.itcn" OtherIDs="invoiceto.bp.surn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Contact</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/tc/glossary/glossary#Contact.tc" role="glossary">contact</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.styp" OtherIDs="tcmcs202.desc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Sales Type</Title>
			</Header>
			<FuncDesc>The sales type applicable to the invoice-to business partner.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.ctin"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Installment Template</Title>
			</Header>
			<FuncDesc>The code of the <Link href="/baanerp/ts/glossary/glossary#000009" role="glossary">installment template</Link>.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<List><ListItem>If an installment template is specified at contract level instead of at configuration level, the installments will be generated per header instead of per covered configuration.</ListItem>
					<ListItem>If no installment template is specified, the installment template must be specified for each covered configuration.</ListItem>
				</List>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tsctm300.cpay"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Terms of Payment</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/tc/glossary/glossary#TermsOfPayme.tc" role="glossary">terms of payment</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.ccrs"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Late Payment Surch.</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/tc/glossary/glossary#LatePaymenSu.tc" role="glossary">late payment surcharge</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="txtd.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Installment Text</Title>
			</Header>
			<FuncDesc>If this check box is selected, a text is printed on installment invoices.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.ccur"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Currency</Title>
			</Header>
			<FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#Currency.tc" role="glossary">currency</Link>, which is specified in the service contract.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="ccur.desc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Currency</Title>
			</Header>
			<FuncDesc>Currency in which sales amounts are expressed in this contract.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.rtyp"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Exchange Rate Type</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/tp/glossary/glossary#000046" role="glossary">exchange-rate type</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.fcrt"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Rate Determiner</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/tc/domains/fcrt" role="domain">Rate determiner</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="currency.rate"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Rate/Rate Factor</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/tc/glossary/glossary#CurrenRates.tc" role="glossary">currency exchange rate</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="rate.factor"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Rate/Rate Factor</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/tc/glossary/glossary#RateFactor.tc" role="glossary">rate factor</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="defined.rate"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Rate/Rate Factor</Title>
			</Header>
			<FuncDesc>The rate for one (1) currency base-unit.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.txyn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Calculate Tax</Title>
			</Header>
			<FuncDesc>If this check box is selected, taxes are applicable to the contract installments. The <Link href="/baanerp/ts/glossary/glossary#000436" role="glossary">tax country</Link> and the applicable <Link href="/baanerp/tc/glossary/glossary#TaxCodes.tc" role="glossary">tax code</Link> must be specified.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.ccty"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Tax Country</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/ts/glossary/glossary#000436" role="glossary">tax country</Link>
			</FuncDesc>
			<DefaultValue><SectionTitle>Default value</SectionTitle>
				<Paragraph>If the tax code is taken from the location address, the country of the location address. Otherwise, the country of the sold-to BP address.</Paragraph>
			</DefaultValue>
			<RelatedTopics><SectionTitle>Related topics</SectionTitle>
				<RelTopic><Link href="/baanerp/ts/onlinemanual/000355" role="manual">Service tax rules, tax code, and tax country</Link>
				</RelTopic>
			</RelatedTopics>
		</FieldHelp>
		<FieldHelp ID="tsctm300.cvat"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Tax Code</Title>
			</Header>
			<FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#TaxCodes.tc" role="glossary">tax code</Link> for the <Link href="/baanerp/ts/glossary/glossary#000436" role="glossary">tax country</Link>.</FuncDesc>
			<SimpleSection><Paragraph>How SSA ERP determines the default tax code:</Paragraph>
				<List><ListIntro>If the Destination Sales Tax is applicable, the tax rules will be consulted based on:</ListIntro>
					<ListItem>Sold-to business partner.</ListItem>
					<ListItem>Location address.</ListItem>
				</List>
				<List><ListIntro>If no tax code is found, the tax rules will be consulted again based on:</ListIntro>
					<ListItem>Sold-to business partner.</ListItem>
					<ListItem>Sold-to-address.</ListItem>
				</List>
				<Paragraph>If no tax code is found or if the Destination Sales Tax is not applicable, the tax code as specified for the related service department will be used.</Paragraph>
			</SimpleSection>
			<SimpleSection><SectionTitle>Note</SectionTitle>
				<List><ListItem>If the <GUIRef href="/baanerp/ts/ctm/tsctm2100m000#tsctm200.txyn" role="formfield">Calculate Tax</GUIRef> check box is not selected, this field is cleared and inactive.</ListItem>
					<ListItem>Only tax codes listed in the <GUIRef href="/baanerp/tc/mcs/tcmcs0536m000" role="session">Tax Codes by Country (tcmcs0536m000)</GUIRef> session for the country you selected in the <GUIRef href="/baanerp/ts/ctm/tsctm3100m000#tsctm300.ccty" role="formfield">Tax Country</GUIRef> field are allowed.</ListItem>
				</List>
			</SimpleSection>
		</FieldHelp>
		<FieldHelp ID="tsctm300.pfbp"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Business Partner</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/tc/glossary/glossary#PayfroBusine.tc" role="glossary">pay-by business partner</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.pfad"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Address</Title>
			</Header>
			<FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#Address.tc" role="glossary">address</Link> code.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="payby.bp.namc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Address</Title>
			</Header>
			<FuncDesc>The street or road name in the address.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="payby.bp.name" OtherIDs="invoiceto.bp.name"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">City</Title>
			</Header>
			<FuncDesc>The city in the address.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.pfcn" OtherIDs="payby.bp.surn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Contact</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/tc/glossary/glossary#Contact.tc" role="glossary">contact</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.csco"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Contract</Title>
			</Header>
			<FuncDesc>This field identifies the <Link href="/baanerp/ts/glossary/glossary#ServicContra.ts" role="glossary">service contract</Link>.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.nrpe"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Duration</Title>
			</Header>
			<FuncDesc>The number that is used in combination with the selected period unit to specify the duration of the service contract.</FuncDesc>
			<SimpleSection><Paragraph>The contract duration is adjusted to the right period, because the number of periods cannot be specified as a fraction ('1.5 years'). The duration is always rounded off.</Paragraph>
			</SimpleSection>
			<SimpleSection><SectionTitle>Note</SectionTitle>
				<Paragraph>If terms are linked to the service contract, this field can no longer be changed.</Paragraph>
			</SimpleSection>
		</FieldHelp>
		<FieldHelp ID="tsctm300.peru"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Duration</Title>
			</Header>
			<FuncDesc>The unit that is used to specify the duration of the service contract.</FuncDesc>
			<SimpleSection><Paragraph>The contract duration is adjusted to the right period, because the number of periods cannot be specified as a fraction ('1.5 years'). The duration is always rounded off.</Paragraph>
			</SimpleSection>
			<SimpleSection><SectionTitle>Note</SectionTitle>
				<Paragraph>If terms are linked to the service contract, this field can no longer be changed.</Paragraph>
			</SimpleSection>
		</FieldHelp>
		<FieldHelp ID="tsctm300.efdt"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Effective Date</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/ts/glossary/glossary#000402" role="glossary">effective date</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.exdt"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Expiry Date</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/ts/glossary/glossary#000005" role="glossary">expiry date</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.prmt"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Pricing Method</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/ts/glossary/glossary#PricinMethod.ts" role="glossary">pricing method</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.perc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Percentage of Sales Value</Title>
			</Header>
			<FuncDesc>If the <Link href="/baanerp/ts/glossary/glossary#PricinMethod.ts" role="glossary">pricing method</Link> used is <GUIRef href="/baanerp/ts/domains/ctm.prmt#sales" role="enum">Sales Value of Configuration</GUIRef>, a percentage value is required.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>This percentage value must be greater than zero.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tsctm300.ccqu"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Contract Quotation</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/ts/glossary/glossary#ContraQuotat.ts" role="glossary">contract quotation</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.ovyn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Overtime</Title>
			</Header>
			<FuncDesc>If this check box is selected, you can use overtime in the service contract's implementation.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.csco"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Contract</Title>
			</Header>
			<FuncDesc>The code of the <Link href="/baanerp/ts/glossary/glossary#ServicContra.ts" role="glossary">service contract</Link>.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.cryn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Contract Renewal</Title>
			</Header>
			<FuncDesc>If this check box is selected, you can renew an active or an expired contract. <Link href="/baanerp/ts/glossary/glossary#000378" role="glossary">Contract renewal</Link> enables you to update the expiry date of a service contract by a certain period of time. The contract <Link href="/baanerp/ts/glossary/glossary#CoveraTerms.ts" role="glossary">coverage terms</Link> remain intact.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.crnp"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Renewal Period</Title>
			</Header>
			<FuncDesc>Enter an integer.</FuncDesc>
			<SimpleSection><Paragraph>The period for which the renewed contract will be effective. Applicable and mandatory only if the <GUIRef href="/baanerp/ts/ctm/tsctm3100m000#tsctm300.cryn" role="formfield">Contract Renewal</GUIRef> check box is selected.</Paragraph>
			</SimpleSection>
		</FieldHelp>
		<FieldHelp ID="tsctm300.crpu"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Renewal Period</Title>
			</Header>
			<FuncDesc>The period unit of the renewal period.</FuncDesc>
		</FieldHelp>
		<FieldHelp><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Marked for Expiry</Title>
			</Header>
			<FuncDesc>If this check box is selected, this contract will be ignored during a global renewal process.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.indx"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Price Indexation</Title>
			</Header>
			<FuncDesc>If this check box is selected, you can apply <Link href="/baanerp/ts/glossary/glossary#000377" role="glossary">indexation</Link> to the service contract price. Indexation enables you to lower or raise the price of the service contract at given intervals.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>You can combine indexation and renewal by first performing contract renewal, and then applying indexation.</Paragraph>
			</Note>
			<RelatedTopics><SectionTitle>Related topics</SectionTitle>
				<RelTopic><Link href="/baanerp/ts/onlinemanual/000362" role="manual">To apply indexation to multiple contracts</Link>
				</RelTopic>
			</RelatedTopics>
		</FieldHelp>
		<FieldHelp ID="tsctm300.indt"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Index Start Date</Title>
			</Header>
			<FuncDesc>The effective date for the <Link href="/baanerp/ts/glossary/glossary#000377" role="glossary">indexation</Link>.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.innp"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Indexation Interval</Title>
			</Header>
			<FuncDesc>The period after which <Link href="/baanerp/ts/glossary/glossary#000377" role="glossary">indexation</Link> is carried out.</FuncDesc>
			<SimpleSection><SectionTitle>Example</SectionTitle>
				<Paragraph>If the service-contract duration is two (2) years and the indexation period is six (6) months, indexation is carried out four times.</Paragraph>
			</SimpleSection>
		</FieldHelp>
		<FieldHelp ID="tsctm300.inpu"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Indexation Interval</Title>
			</Header>
			<FuncDesc>The period unit of the indexation period.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.inpc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Indexation Percentage</Title>
			</Header>
			<FuncDesc>The percentage to be used for the <Link href="/baanerp/ts/glossary/glossary#000377" role="glossary">indexation</Link>.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.inch"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Incidental Changes</Title>
			</Header>
			<FuncDesc>If this check box is selected, you can make <Link href="/baanerp/ts/glossary/glossary#000376" role="glossary">incidental changes</Link> to this service contract.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.ccur"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Currency</Title>
			</Header>
			<FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#Currency.tc" role="glossary">currency</Link> that is specified in the service contract.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.icpn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Penalty</Title>
			</Header>
			<FuncDesc>If incidental changes are carried out on an active service contract, you can enter here a penalty amount that the sold-to business partner must pay.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.rvmd"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Revenue Recognition Based on</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/ts/domains/ctm.rvmd" role="domain">Revenue Recognition method</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm300.rccg"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Recognize Revenue per Configuration</Title>
			</Header>
			<FuncDesc>If this check box is selected, revenue cognition is done per configuration of the contract. This will give additional information as to how much each of the configurations under the contract is contributing to the total revenue.</FuncDesc>
			<SimpleSection><Paragraph>If this check box is cleared, revenue recognition is done for the contract as a whole.</Paragraph>
			</SimpleSection>
		</FieldHelp>
	</Fields>
	<FormCommands><CommandHelp ID="configuration.lines"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Configuration Lines</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/ctm/tsctm1110m300" role="session">Contract Configuration Lines (tsctm1110m300)</GUIRef> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="tsctm3120m000"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Contract Changes</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/ctm/tsctm3120m000" role="session">Contract Changes (tsctm3120m000)</GUIRef> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="tsctm3202m000"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Generate Contract Changes</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/ctm/tsctm3202m000" role="session">Generate Contract Changes (tsctm3202m000)</GUIRef> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="totals"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Totals</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/ctm/tsctm1506m300" role="session">Contract Totals by Contract Change (tsctm1506m300)</GUIRef> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="tsctm3201m000"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Close Service Contracts</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/ctm/tsctm3201m000" role="session">Close Service Contracts (tsctm3201m000)</GUIRef> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="tsctm3200m000"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Expire Service Contracts</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/ctm/tsctm3200m000" role="session">Expire Service Contracts (tsctm3200m000)</GUIRef> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="tsctm3280m000"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Copy Service Contracts to History</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/ctm/tsctm3280m000" role="session">Copy Service Contracts to History (tsctm3280m000)</GUIRef> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="tsctm1210m000"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Generate Subcontract Agreements</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/ctm/tsctm1210m000" role="session">Generate Subcontract Agreements (tsctm1210m000)</GUIRef> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="coverage"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Coverage Terms</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/ctm/tsctm1120m100" role="session">Template Coverage Terms (tsctm1120m100)</GUIRef> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="tsctm4100m000"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Contract Installments</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/ctm/tsctm4100m000" role="session">Contract Installments (tsctm4100m000)</GUIRef> session</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="open.estimated.revenues"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Estimated Revenues</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/ctm/tsctm4550m000" role="session">Estimated Contract Revenues per Period (tsctm4550m000)</GUIRef> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="open.contract.revenues"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Contract Revenues</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/ctm/tsctm4160m000" role="session">Contract Revenues (tsctm4160m000)</GUIRef> session.</FuncDesc>
		</CommandHelp>
	</FormCommands>
</Session>
