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<ManualTopic ID="/baanerp/ts/onlinemanual/000004" xml:lang="en">
	<Header>
		<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Field change orders (FCO)</Title>
		<Keyword><Level1>Field change orders (FCO)</Level1>
		</Keyword>
	</Header>
	<AimSection><Paragraph>A <Link href="/baanerp/ts/glossary/glossary#FieldChangeO.ts" role="glossary">field change order (FCO)</Link> is an order to modify a part of a <Link href="/baanerp/ts/glossary/glossary#000306" role="glossary">cluster</Link> that is installed at the customer site or in your own organization. You mainly use field change orders to solve production errors collectively, and to introduce product modifications. You can also subcontract the execution of the FCO.</Paragraph>
	</AimSection>
	<GeneralSection><Paragraph>You mainly use Field Change Orders (FCOs) to solve production errors collectively (product recalls) or to modify a product. In the case of production errors, the costs are usually at the service organization's expense.</Paragraph>
		<Figure><HTML:IMG SRC="../images/tr_graph_FieldChangeOrders.jpg" height="370" width="571" xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40"/></Figure>
		<Paragraph>Use the <GUIRef href="/baanerp/ts/soc/tssoc5100m000" role="session">Field Change Orders (tssoc5100m000)</GUIRef> session to define a field change order. Organizations that play roles in manufacturing and servicing can use this session. If a manufacturing defect is found with an item that has been used as a part of clusters, a field change order is raised for global replacement of such defective items. The item to be serviced and the activities to be performed are registered in this entity.</Paragraph>
		<GeneralSection><SectionTitle>FCO Lines</SectionTitle>
			<Paragraph>After you create the FCO header, in which the anonymous item or <Link href="/baanerp/ts/glossary/glossary#Objects.ts" role="glossary">serialized item</Link> and the related activities that you want to replace are specified, you can either manually define FCO lines or have the lines generated automatically.</Paragraph>
			<Paragraph>Each FCO line represents one specific serialized item or one anonymous item in a cluster. The advantage of automatic generation is that SSA ERP checks all related clusters, taking the active dates into account. You can use the <GUIRef href="" role="manual">Generate FCO Lines (tssoc5210m000)</GUIRef> session to generate lines automatically for a range of FCOs, sold-to business partners, and clusters or <Link href="/baanerp/ts/glossary/glossary#SerialNumber.ts" role="glossary">serial numbers</Link>.</Paragraph>
		</GeneralSection>
		<GeneralSection><SectionTitle>Generate Service Orders for FCO</SectionTitle>
			<Paragraph>You can generate <Link href="/baanerp/ts/glossary/glossary#ServicOrder.ts" role="glossary">service orders</Link> for field change orders (FCOs). The planned start time on the service order is the planned start date entered in the <GUIRef href="" role="manual">Generate Service Orders for FCO (tssoc5220m000)</GUIRef> session. To determine the planned finish time on the service order, you add the sum of all reference activities’ durations to the planned start time.</Paragraph>
		</GeneralSection>
		<GeneralSection><SectionTitle>Functionality to generate Field Change Order</SectionTitle>
		</GeneralSection>
		<List><ListItem>The first time you define an FCO, the FCO receives the status Free.</ListItem>
			<ListItem>In the <GUIRef href="/baanerp/ts/soc/tssoc5100m000" role="session">Field Change Orders (tssoc5100m000)</GUIRef> session, you can define up to five activities for an FCO. When you generate a service order for an FCO, SSA ERP generates a service order activity line for each of the FCO's activities.</ListItem>
			<ListItem>In the <GUIRef href="/baanerp/ts/soc/tssoc5100m000" role="session">Field Change Orders (tssoc5100m000)</GUIRef> session, you select the item code to which the FCO applies, and in the <GUIRef href="/baanerp/ts/soc/tssoc5110m000" role="session">FCO Lines (tssoc5110m000)</GUIRef> session you specify the serialized items (which must have this item code) on which the FCO's activities will be carried out.</ListItem>
			<ListItem>You can manually enter the serialized item(s) to which the FCO applies in the <GUIRef href="/baanerp/ts/soc/tssoc5110m000" role="session">FCO Lines (tssoc5110m000)</GUIRef> session. Alternatively, you can run the <GUIRef href="/baanerp/ts/soc/tssoc5210m000" role="session">Generate FCO Lines (tssoc5210m000)</GUIRef> session, in which SSA ERP generates FCO lines for all serialized items derived from the item code entered on the FCO. The FCO's status changes from Free to Lines Generated when you create the FCO's first FCO lines.</ListItem>
			<ListItem>You can generate service orders for a range of FCOs using the <Link href="/baanerp/ts/soc/tssoc5220m000" role="session">Generate Service Order (tssoc5220m000)</Link> session. When you generate the first service orders for an FCO, the FCO's status changes from Lines Generated to Execution.</ListItem>
			<ListItem>In the <GUIRef href="/baanerp/ts/soc/tssoc0100m000" role="session">Service Order Parameters (tssoc0100m000)</GUIRef> session, the <Link href="/baanerp/ts/glossary/glossary#ServicType.ts" role="glossary">service type</Link> selected determines the service type of service orders that you generate from FCOs. This service type also determines the service order's <Link href="/baanerp/ts/glossary/glossary#000390" role="glossary">coverage type</Link>, so you can, therefore, define a <Link href="/baanerp/ts/glossary/glossary#ContraCovera.ts" role="glossary">contract coverage</Link> for FCOs.</ListItem>
			<ListItem>After all of an FCO's service orders are finished, in other words, if the status orders of the service items are either Closed or Canceled, the FCO's status can be Closed. You can then remove the FCO and its FCO lines from SSA ERP.</ListItem>
		</List>
	</GeneralSection>
	<RelatedTopics><SectionTitle>Related topics</SectionTitle>
		<RelTopic><Link href="/baanerp/ts/onlinemanual/000037" role="manual">To generate service orders for FCOs</Link>
		</RelTopic>
	</RelatedTopics>
</ManualTopic>
