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<ManualTopic ID="/baanerp/ts/onlinemanual/000320" xml:lang="en">
	<Header>
		<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">To link service orders to a service contract</Title>
		<Keyword><Level1>Link</Level1>
			<Level2>service orders to service contract</Level2>
		</Keyword>
		<Keyword><Level1>Service orders to service contract</Level1>
			<Level2>link</Level2>
		</Keyword>
	</Header>
	<GeneralSection><Paragraph>A service order may be created, while there is no service contract. Before the service order is completed, a service contract is created and made effective from a date that is before the service order date. Thus, the service order can be covered by the service contract, before the service order is invoiced.</Paragraph>
		<Paragraph>You can use the <GUIRef href="" role="manual">SE@tsctm3204m000</GUIRef> session to link service orders to a service contract.</Paragraph>
		<GeneralSection><SectionTitle>Procedure</SectionTitle>
			<Paragraph>1 Start the <GUIRef href="/baanerp/ts/ctm/tsctm3100m000" role="session">Service Contracts (tsctm3100m000)</GUIRef> session and select the service contract to which you want to link a service order. Make sure the status of the service contract is <GUIRef href="/baanerp/ts/domains/ctm.scon#active" role="enum">Active</GUIRef>. 2 Click <GUIRef href="" role="manual">Link Service Orders</GUIRef> on the first form of the <GUIRef href="/baanerp/ts/ctm/tsctm3100m000" role="session">Service Contracts (tsctm3100m000)</GUIRef> session, the <GUIRef href="" role="manual">SE@tsctm3204m000</GUIRef> session starts. 3 Enter the data in the selection range and click <GUIRef href="" role="manual">Link</GUIRef>.</Paragraph>
			<List><ListIntro>SSA ERP checks:</ListIntro>
				<ListItem>If the entered service orders have a status <GUIRef href="/baanerp/ts/domains/soc.osta#free" role="enum">Free</GUIRef>, <GUIRef href="/baanerp/ts/domains/soc.osta#planned" role="enum">Planned</GUIRef> or <GUIRef href="/baanerp/ts/domains/soc.osta#released" role="enum">Released</GUIRef>.</ListItem>
				<ListItem>If the configurations that are linked to the service order activities are covered by the service contract.</ListItem>
				<ListItem>If the earliest coverage time of the service order activities is equal to or later than the contract start date (time). The latest coverage time of the service order activities must be equal to or earlier than the contract expiry date (time).</ListItem>
			</List>
			<Paragraph>If the previous conditions are met, SSA ERP adds the service contract number to the service order header. If the service order has the <GUIRef href="/baanerp/ts/domains/soc.osta#released" role="enum">Released</GUIRef> status, SSA ERP applies the contract coverage to the related cost lines that are not yet <GUIRef href="/baanerp/ts/domains/soc.clst#costed" role="enum">Costed</GUIRef>.</Paragraph>
		</GeneralSection>
	</GeneralSection>
	<RelatedTopics><SectionTitle>Related topics</SectionTitle>
		<RelTopic><Link href="/baanerp/ts/onlinemanual/000066" role="manual">Coverage procedure</Link>
		</RelTopic>
	</RelatedTopics>
</ManualTopic>
