<?xml version="1.0" encoding="utf-8"?>
<Session ID="/baanerp/ts/clm/tsclm8599s000" xml:lang="en">
	<Header>
		<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Selection Criteria (tsclm8599s000)</Title>
	</Header>
	<HelpTopic><AimSection><Paragraph>Use this session to maintain selection criteria that limit the calls displayed in the <GUIRef href="/baanerp/ts/clm/tsclm8520m000" role="session">Calls - History (tsclm8520m000)</GUIRef> session.</Paragraph>
		</AimSection>
		<GeneralSection></GeneralSection>
		<RelatedTopics><SectionTitle>Related topics</SectionTitle>
			<RelTopic><Link href="/baanerp/basictasks/000006" role="manual">To use From and To fields</Link>
			</RelTopic>
			<RelTopic><Link href="/baanerp/basictasks/000011" role="manual">To specify a range</Link>
			</RelTopic>
		</RelatedTopics>
	</HelpTopic>
	<Fields><FieldHelp ID="ofbp.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Sold-to B.P.</Title>
			</Header>
			<FuncDesc>If this check box is selected, only calls with a sold-to BP that falls in the range you specify are displayed in the <GUIRef href="/baanerp/ts/clm/tsclm8520m000" role="session">Calls - History (tsclm8520m000)</GUIRef> session.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="ccfg.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Cluster</Title>
			</Header>
			<FuncDesc>If this check box is selected, only calls with a cluster that falls within the range you specify are displayed in the <GUIRef href="/baanerp/ts/clm/tsclm8520m000" role="session">Calls - History (tsclm8520m000)</GUIRef> session.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="prpr.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Problem Priority</Title>
			</Header>
			<FuncDesc>If this check box is selected, only calls with a problem priority that falls within the range you specify are displayed in the <GUIRef href="/baanerp/ts/clm/tsclm8520m000" role="session">Calls - History (tsclm8520m000)</GUIRef> session.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="cupr.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Sold-to B.P. Priority</Title>
			</Header>
			<FuncDesc>If this check box is selected, only calls with a sold-to BP priority that falls within the range you specify are displayed in the <GUIRef href="/baanerp/ts/clm/tsclm8520m000" role="session">Calls - History (tsclm8520m000)</GUIRef> session.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="obpr.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Serialized Item Priority</Title>
			</Header>
			<FuncDesc>If this check box is selected, only calls with a <Link href="/baanerp/ts/glossary/glossary#000000000000003" role="glossary">serialized-item priority</Link> that falls within the range you specify are displayed in the <GUIRef href="/baanerp/ts/clm/tsclm8520m000" role="session">Calls - History (tsclm8520m000)</GUIRef> session.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="cgrp.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Call Group1</Title>
			</Header>
			<FuncDesc>If this check box is selected, only calls with a Call Group1 that falls within the range you specify are displayed in the <GUIRef href="/baanerp/ts/clm/tsclm8520m000" role="session">Calls - History (tsclm8520m000)</GUIRef> session.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="cgrp2.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Call Group2</Title>
			</Header>
			<FuncDesc>If this check box is selected, only calls with a Call Group2 that falls within the range you specify are displayed in the <GUIRef href="/baanerp/ts/clm/tsclm8520m000" role="session">Calls - History (tsclm8520m000)</GUIRef> session.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="rpdt.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Reported Date</Title>
			</Header>
			<FuncDesc>If this check box is selected, only calls with a <Link href="/baanerp/ts/glossary/glossary#000424" role="glossary">reported time</Link> that falls within the range you specify are displayed in the <GUIRef href="/baanerp/ts/clm/tsclm8520m000" role="session">Calls - History (tsclm8520m000)</GUIRef> session.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="rtdt.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Reaction Date</Title>
			</Header>
			<FuncDesc>If this check box is selected, only calls with a reaction date that falls within the range you specify are displayed in the <GUIRef href="/baanerp/ts/clm/tsclm8520m000" role="session">Calls - History (tsclm8520m000)</GUIRef> session.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="rprl.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Reported Problem</Title>
			</Header>
			<FuncDesc>If this check box is selected, only calls with a <Link href="/baanerp/ts/glossary/glossary#000064" role="glossary">reported problem</Link> that falls within the range you specify are displayed in the <GUIRef href="/baanerp/ts/clm/tsclm8520m000" role="session">Calls - History (tsclm8520m000)</GUIRef> session.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="rqct.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Required Activity</Title>
			</Header>
			<FuncDesc>If this check box is selected, only calls with a <Link href="/baanerp/ts/glossary/glossary#000065" role="glossary">required activity</Link> that falls within the range of you specify are displayed in the <GUIRef href="/baanerp/ts/clm/tsclm8520m000" role="session">Calls - History (tsclm8520m000)</GUIRef> session.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="actt.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Activity Taken</Title>
			</Header>
			<FuncDesc>If this check box is selected, only calls with an activity taken that falls within the range you specify are displayed in the <GUIRef href="/baanerp/ts/clm/tsclm8520m000" role="session">Calls - History (tsclm8520m000)</GUIRef> session.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="cwoc.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Support Department</Title>
			</Header>
			<FuncDesc>If this check box is selected, only calls whose support department falls within the range you specify are displayed in the <GUIRef href="/baanerp/ts/clm/tsclm8520m000" role="session">Calls - History (tsclm8520m000)</GUIRef> session.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="emno.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Support Engineer</Title>
			</Header>
			<FuncDesc>If this check box is selected, only calls whose <Link href="/baanerp/ts/glossary/glossary#SupporEngine.ts" role="glossary">support engineer</Link> falls within the range you specify are displayed in the <GUIRef href="/baanerp/ts/clm/tsclm8520m000" role="session">Calls - History (tsclm8520m000)</GUIRef> session.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="crob.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Item</Title>
			</Header>
			<FuncDesc>If this check box is selected, only calls whose item is in the range you specify are displayed in the <GUIRef href="/baanerp/ts/clm/tsclm8520m000" role="session">Calls - History (tsclm8520m000)</GUIRef> session.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="regi.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Registered</Title>
			</Header>
			<FuncDesc>If this check box is selected, calls with the status <GUIRef href="/baanerp/ts/domains/clm.stat#regist" role="enum">Registered</GUIRef> are displayed in the <GUIRef href="/baanerp/ts/clm/tsclm8520m000" role="session">Calls - History (tsclm8520m000)</GUIRef> session.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="asnd.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Assigned</Title>
			</Header>
			<FuncDesc>If this check box is selected, calls with the status <GUIRef href="/baanerp/ts/domains/clm.stat#assign" role="enum">Assigned</GUIRef> are displayed in the <GUIRef href="/baanerp/ts/clm/tsclm8520m000" role="session">Calls - History (tsclm8520m000)</GUIRef> session.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="pros.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">In Process</Title>
			</Header>
			<FuncDesc>If this check box is selected, calls with the status <GUIRef href="/baanerp/ts/domains/clm.stat#process" role="enum">In Process</GUIRef> are displayed in the <GUIRef href="/baanerp/ts/clm/tsclm8520m000" role="session">Calls - History (tsclm8520m000)</GUIRef> session.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tran.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Transferred</Title>
			</Header>
			<FuncDesc>If this check box is selected, calls with the status <GUIRef href="/baanerp/ts/domains/clm.stat#transf" role="enum">Transferred</GUIRef> are displayed in the <GUIRef href="/baanerp/ts/clm/tsclm8520m000" role="session">Calls - History (tsclm8520m000)</GUIRef> session.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="solv.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Solved</Title>
			</Header>
			<FuncDesc>If this check box is selected, calls with the status <GUIRef href="/baanerp/ts/domains/clm.stat#solved" role="enum">Solved</GUIRef> are displayed in the <GUIRef href="/baanerp/ts/clm/tsclm8520m000" role="session">Calls - History (tsclm8520m000)</GUIRef> session.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="actd.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Accepted</Title>
			</Header>
			<FuncDesc>If this check box is selected, calls with the status <GUIRef href="/baanerp/ts/domains/clm.stat#accept" role="enum">Accepted</GUIRef> are displayed in the <GUIRef href="/baanerp/ts/clm/tsclm8520m000" role="session">Calls - History (tsclm8520m000)</GUIRef> session.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="bdfx.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Bad Fix</Title>
			</Header>
			<FuncDesc>If this check box is selected, calls that are considered <Link href="/baanerp/ts/glossary/glossary#BadFix.ts" role="glossary">bad fixes</Link> are displayed in the <GUIRef href="/baanerp/ts/clm/tsclm8520m000" role="session">Calls - History (tsclm8520m000)</GUIRef> session.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="wait.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Waiting</Title>
			</Header>
			<FuncDesc>If this check box is selected, calls that have been put on hold are displayed in the <GUIRef href="/baanerp/ts/clm/tsclm8520m000" role="session">Calls - History (tsclm8520m000)</GUIRef> session.</FuncDesc>
		</FieldHelp>
	</Fields>
</Session>
