<?xml version="1.0" encoding="utf-8"?>
<Session ID="/baanerp/ts/clm/tsclm1240m000" xml:lang="en">
	<Header>
		<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Delete Accepted Calls (tsclm1240m000)</Title>
	</Header>
	<HelpTopic><AimSection><Paragraph>Use this session to delete a range of accepted calls, based on the date specified in the <GUIRef href="/baanerp/ts/clm/tsclm1240m000#check.date" role="formfield">Accepted Time Upto</GUIRef> field. SSA ERP compares this date with the value of the <GUIRef href="/baanerp/ts/clm/tsclm1100m000#tsclm100.acct" role="formfield">Accepted Time</GUIRef> field in the <GUIRef href="/baanerp/ts/clm/tsclm1100m000" role="session">Call (tsclm1100m000)</GUIRef> session. Calls with an accepted date prior to this date are deleted.</Paragraph>
		</AimSection>
		<GeneralSection><Note><SectionTitle>Note</SectionTitle>
				<List><ListItem>You can delete calls with the status <GUIRef href="/baanerp/ts/domains/clm.stat#accept" role="enum">Accepted</GUIRef> that do not contain parent calls.</ListItem>
					<ListItem>You can only delete parent calls with the status <GUIRef href="/baanerp/ts/domains/clm.stat#accept" role="enum">Accepted</GUIRef> if all follow-up calls have the status <GUIRef href="/baanerp/ts/domains/clm.stat#accept" role="enum">Accepted</GUIRef>. The parent calls will still delete even if the follow-up calls are not within the specified range and if the accepted dates are beyond the parent calls' accepted dates.</ListItem>
				</List>
			</Note>
		</GeneralSection>
		<RelatedTopics><SectionTitle>Related topics</SectionTitle>
			<RelTopic><Link href="/baanerp/basictasks/000006" role="manual">To use From and To fields</Link>
			</RelTopic>
		</RelatedTopics>
	</HelpTopic>
	<Fields><FieldHelp ID="check.date"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Accepted Time Upto</Title>
			</Header>
			<FuncDesc>The date up to which a range of calls is deleted.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="err.rep"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Error</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/ts/onlinemanual/000070" role="manual">Error report</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="proc.rep"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Process</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/ts/onlinemanual/000071" role="manual">Process report</Link>
			</FuncDesc>
		</FieldHelp>
	</Fields>
</Session>
