<?xml version="1.0" encoding="utf-8"?>
<Session ID="/baanerp/ts/soc/tssoc2100m100" xml:lang="en">
	<Header>
		<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Order - Lines (tssoc2100m100)</Title>
	</Header>
	<HelpTopic><AimSection><Paragraph>Use this session to view, maintain, or create <Link href="/baanerp/ts/glossary/glossary#ServicOrder.ts" role="glossary">service orders</Link>. You can perform a number of financial and logistical tasks that relate to a <Link href="/baanerp/ts/glossary/glossary#ServicOrder.ts" role="glossary">service order</Link>, service order activities, and <Link href="/baanerp/ts/glossary/glossary#CostLines.ts" role="glossary">cost lines</Link>.</Paragraph>
		</AimSection>
		<GeneralSection><List><ListIntro>You can carry out the following tasks:</ListIntro>
				<ListItem>View, maintain, and create a service order. To create a new service order, you can use the <GUIRef href="" role="manual">New</GUIRef> button on the toolbar. The relevant details must be entered and the record must be saved.</ListItem>
				<ListItem>View, maintain, and create service order activites. For each service order, you must enter at least one service order activity. The addition of a service order activity is imperative for the execution of the service order.</ListItem>
				<ListItem>View, maintain and estimate cost lines: You can enter financial details pertaining to the material, labor and other cost lines for the service order.</ListItem>
			</List>
		</GeneralSection>
		<GeneralSection><SectionTitle>Service order lines</SectionTitle>
			<List><ListIntro>The lines on the tabs refer to the following sessions:</ListIntro>
				<ListItemHead>Activities</ListItemHead>
				<ListItem>The lines on the <GUIRef href="" role="manual">Activities</GUIRef> tab refer to the <Link href="/baanerp/ts/soc/tssoc2110m000" role="session">Service Order Activities (tssoc2110m000)</Link> session. Double-click the activity fo more detailed information.</ListItem>
				<ListItemHead>Estimated Materials</ListItemHead>
				<ListItem>The lines on the <GUIRef href="" role="manual">Estimated Materials</GUIRef> tab refer to the <Link href="/baanerp/ts/soc/tssoc2120m000" role="session">Service Order Estimated Material Costs (tssoc2120m000)</Link> session. Double-click the estimated material for more detailed information.</ListItem>
				<ListItemHead>Estimated Labor</ListItemHead>
				<ListItem>The lines on the <GUIRef href="" role="manual">Estimated Labor</GUIRef> tab refer to the <Link href="/baanerp/ts/soc/tssoc2130m000" role="session">Service Order Estimated Labor Costs (tssoc2130m000)</Link> session. Double-click the task for more detailed information.</ListItem>
				<ListItemHead>Estimated Other</ListItemHead>
				<ListItem>The lines on the <GUIRef href="" role="manual">Estimated Other</GUIRef> tab refer to the <Link href="/baanerp/ts/soc/tssoc2140m000" role="session">Service Order Estimated Other Costs (tssoc2140m000)</Link> session. Double-click for more detailed information.</ListItem>
				<ListItemHead>Actual Materials</ListItemHead>
				<ListItem>The lines on the <GUIRef href="" role="manual">Actual Material</GUIRef> tab refer to the <Link href="/baanerp/ts/soc/tssoc2121m000" role="session">Service Order Actual Material Costs (tssoc2121m000)</Link> session. Double-click the actual material for more detailed information.</ListItem>
				<ListItemHead>Actual Labor</ListItemHead>
				<ListItem>The lines on the <GUIRef href="" role="manual">Actual Labor</GUIRef> tab refer to the <Link href="/baanerp/ts/soc/tssoc2131m000" role="session">Service Orders Actual Labor Costs (tssoc2131m000)</Link> session. Double-click the task for more detailed information.</ListItem>
				<ListItemHead>Actual Other</ListItemHead>
				<ListItem>The lines on the <GUIRef href="" role="manual">Actual Other</GUIRef> tab refer to the <Link href="/baanerp/ts/soc/tssoc2141m000" role="session">Service Order Actual Other Costs (tssoc2141m000)</Link> session. Double-click for more detailed information.</ListItem>
				<ListItemHead>Assignments</ListItemHead>
				<ListItem>The lines on the <GUIRef href="" role="manual">Assignments</GUIRef> tab refer to the <Link href="/baanerp/ts/soc/tssoc2105m000" role="session">Service Engineer Assignments (tssoc2105m000)</Link> session. Double-click for more detailed information.</ListItem>
			</List>
		</GeneralSection>
	</HelpTopic>
	<Fields><FieldHelp ID="tssoc200.orno"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Order</Title>
			</Header>
			<FuncDesc>The number used to identify the service order.</FuncDesc>
			<SimpleSection><Paragraph>When you create a service order in the details session, you select a <Link href="/baanerp/tc/glossary/glossary#Series.tc" role="glossary">series</Link> to assign the service order to, and SSA ERP generates a number for the service order.</Paragraph>
			</SimpleSection>
			<RelatedTopics><SectionTitle>Related topics</SectionTitle>
				<RelTopic><Link href="/baanerp/tc/onlinemanual/000004" role="manual">To use number groups and series</Link>
				</RelTopic>
				<RelTopic><Link href="/baanerp/ts/onlinemanual/000053" role="manual">To complete service order activities</Link>
				</RelTopic>
			</RelatedTopics>
		</FieldHelp>
		<FieldHelp ID="order.desc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Description</Title>
			</Header>
			<FuncDesc>If the service order is created for an external customer, this field displays the name of the <Link href="/baanerp/tc/glossary/glossary#SoldtoBusine.tc" role="glossary">sold-to business partner</Link>.</FuncDesc>
			<SimpleSection><Paragraph>If the service order is created for an <Link href="/baanerp/tc/glossary/glossary#000074" role="glossary">internal business partner</Link>, this field displays the description of the service department that carries out the service order.</Paragraph>
			</SimpleSection>
		</FieldHelp>
		<FieldHelp ID="tssoc200.osta"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Order Status</Title>
			</Header>
			<FuncDesc>The service order's current status.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc200.clst"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Cluster</Title>
			</Header>
			<FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#000306" role="glossary">cluster</Link> that the service order is created for.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsbsc100.desc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Description</Title>
			</Header>
			<FuncDesc>The name or description of the cluster.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="wcenter.dsca"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Description</Title>
			</Header>
			<FuncDesc>The name of the department.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc200.ofbp"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Sold-to BP</Title>
			</Header>
			<FuncDesc>If the service order is created for an external customer, this field displays the name of the <Link href="/baanerp/tc/glossary/glossary#SoldtoBusine.tc" role="glossary">sold-to business partner</Link>.</FuncDesc>
			<SimpleSection><Paragraph>If the service order is created for an <Link href="/baanerp/tc/glossary/glossary#000074" role="glossary">internal business partners</Link>, this field displays the description of the service department that carries out the service order.</Paragraph>
			</SimpleSection>
		</FieldHelp>
		<FieldHelp ID="tccom100.nama"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Sold-to BP</Title>
			</Header>
			<FuncDesc>The name of the business partner.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc200.cprj"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Project</Title>
			</Header>
			<FuncDesc>If you create the service order for a <Link href="/baanerp/tp/glossary/glossary#000063" role="glossary">project</Link>, in this field enter the project's code.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>If the Service Order Parameter <GUIRef href="" role="manual">Use Manufacturing Projects</GUIRef> is checked then we can maintain PCS Project. Only PCS projects with status <GUIRef href="" role="manual">Active</GUIRef> can be maintained. You can only maintain this field when the service order status is <GUIRef href="/baanerp/ts/domains/soc.osta#free" role="enum">Free</GUIRef>.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tcmcs052.dsca"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Description</Title>
			</Header>
			<FuncDesc>The description or name of the project.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc200.cwoc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Department</Title>
			</Header>
			<FuncDesc>The service department that carries out the service order.</FuncDesc>
			<DefaultValue><SectionTitle>Default value</SectionTitle>
				<Paragraph>The service department specified for the cluster in the <GUIRef href="/baanerp/ts/bsc/tsbsc1100m000" role="session">Clusters (tsbsc1100m000)</GUIRef> session. Otherwise, the service department specified in the <GUIRef href="/baanerp/ts/mdm/tsmdm1150m000" role="session">User Profiles (tsmdm1150m000)</GUIRef> session.</Paragraph>
			</DefaultValue>
		</FieldHelp>
		<FieldHelp ID="tcmcs065.dsca"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Description</Title>
			</Header>
			<FuncDesc>The name of the service department.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc200.emno"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Engineer</Title>
			</Header>
			<FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#ServicEmploy.ts" role="glossary">service employee</Link> who carries out the service order.</FuncDesc>
			<DefaultValue><SectionTitle>Default value</SectionTitle>
				<Paragraph>The service employee specified in the <GUIRef href="/baanerp/ts/mdm/tsmdm1150m000" role="session">User Profiles (tsmdm1150m000)</GUIRef> session.</Paragraph>
			</DefaultValue>
			<Note><SectionTitle>Note</SectionTitle>
				<List><ListItem>This field can only be filled if the service-order status is <GUIRef href="/baanerp/ts/domains/soc.osta#free" role="enum">Free</GUIRef>, <GUIRef href="/baanerp/ts/domains/soc.osta#planned" role="enum">Planned</GUIRef>, or <GUIRef href="/baanerp/ts/domains/soc.osta#released" role="enum">Released</GUIRef>.</ListItem>
					<ListItem>If you allocate a service engineer for an entire service order, this field is filled and can be manually changed. By planning the service engineers for activities, the allocated engineers are stored in the <GUIRef href="/baanerp/ts/soc/tssoc2105m000" role="session">Service Engineer Assignments (tssoc2105m000)</GUIRef> session.</ListItem>
					<ListItem>Changing the service employee on the order header will lead to a change in service car, which in turn will lead to changes in the actual warehouse of the material lines with delivery type <GUIRef href="/baanerp/ts/domains/mdm.dltp#warh.car" role="enum">From Warehouse in Car</GUIRef>, and in the destination of the warehouse transfer and issue orders.</ListItem>
				</List>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tccom001.nama"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Description</Title>
			</Header>
			<FuncDesc>The name of the service engineer.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc200.csco"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Contract</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/ts/glossary/glossary#ServicContra.ts" role="glossary">service contract</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc200.cstp"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Type</Title>
			</Header>
			<FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#ServicType.ts" role="glossary">service type</Link>.</FuncDesc>
			<DefaultValue><SectionTitle>Default value</SectionTitle>
				<List><ListIntro>The service type specified in the <GUIRef href="/baanerp/ts/soc/tssoc0100m000" role="session">Service Order Parameters (tssoc0100m000)</GUIRef> session. You can specify default service types for service orders that are generated:</ListIntro>
					<ListItem>Manually.</ListItem>
					<ListItem>From a service order quotation.</ListItem>
					<ListItem>From a call, in the <GUIRef href="/baanerp/ts/clm" role="module">Call Management</GUIRef> module.</ListItem>
					<ListItem>From a planned activity, in the <GUIRef href="/baanerp/ts/spc" role="module">Service Planning &amp; Concepts</GUIRef> module.</ListItem>
					<ListItem>From a field change order (FCO).</ListItem>
				</List>
			</DefaultValue>
		</FieldHelp>
		<FieldHelp ID="tsmdm030.desc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Description</Title>
			</Header>
			<FuncDesc>The name or description of the service type.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc200.odpr"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Order Procedure</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/ts/glossary/glossary#000394" role="glossary">order procedure</Link>
			</FuncDesc>
			<DefaultValue><SectionTitle>Default value</SectionTitle>
				<Paragraph>The order procedure that is linked to the selected <Link href="/baanerp/ts/glossary/glossary#ServicType.ts" role="glossary">service type</Link>.</Paragraph>
			</DefaultValue>
		</FieldHelp>
		<FieldHelp ID="tssoc200.lcad"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Location Address</Title>
			</Header>
			<FuncDesc>The location and address of the sold-to bp.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc200.rsrp"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Ready for Release</Title>
			</Header>
			<FuncDesc>If this check box is selected, the service order is ready to get released.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>The flag is always on if the order is created manually else it is off.</Paragraph>
				<Paragraph>Service Order will be released only if this check box is selected.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tssoc200.pstm"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Planned Start Time</Title>
			</Header>
			<FuncDesc>The time by which the service order must be started.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<List><ListItem>This field is enabled only for the service orders with the status <GUIRef href="/baanerp/ts/domains/soc.osta#free" role="enum">Free</GUIRef>, <GUIRef href="/baanerp/ts/domains/soc.osta#planned" role="enum">Planned</GUIRef>, or <GUIRef href="/baanerp/ts/domains/soc.osta#released" role="enum">Released</GUIRef>.</ListItem>
					<ListItem>If you add an activity to the service order with a planned start time (PST) that is earlier than the value you enter in this field, SSA® ERP LN updates this field with the value of the activity's PST.</ListItem>
				</List>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tssoc200.pftm"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Planned Finish Time</Title>
			</Header>
			<FuncDesc>The time when service order is planned to finish.</FuncDesc>
			<SimpleSection><Paragraph>If you add a service order activity with a <Link href="/baanerp/ts/soc/tssoc2100m000#tssoc200.pftm" role="fieldhelp">Planned Finish Time</Link> (PFT) that is later than the value you enter in this field, then SSA® ERP LN updates this field with the value of the activity's PFT.</Paragraph>
			</SimpleSection>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>This field is enabled only for the service orders with the status <GUIRef href="/baanerp/ts/domains/soc.osta#free" role="enum">Free</GUIRef>, <GUIRef href="/baanerp/ts/domains/soc.osta#planned" role="enum">Planned</GUIRef>, or <GUIRef href="/baanerp/ts/domains/soc.osta#released" role="enum">Released</GUIRef>.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tssoc200.estm"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Earliest Start Time</Title>
			</Header>
			<FuncDesc>The time that the service order is planned to start at the earliest.</FuncDesc>
			<SimpleSection><Paragraph>This date is used as the planned delivery date for allocating the required materials in a warehouse or as the planned delivery date for items to be purchased.</Paragraph>
			</SimpleSection>
			<Note><SectionTitle>Note</SectionTitle>
				<List><ListItem>The earliest start time of the header is determined by subtracting the smallest <Link href="/baanerp/ts/glossary/glossary#000408" role="glossary">slack time</Link> from the planned start time of the header.</ListItem>
				</List>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tssoc200.lftm"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Latest Finish Time</Title>
			</Header>
			<FuncDesc>The time that the service order is planned to finish at the latest.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<List><ListItem>The latest finish time of the header is determined by adding the smallest <Link href="/baanerp/ts/glossary/glossary#000408" role="glossary">slack time</Link> to the planned finish time of the header.</ListItem>
				</List>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tssoc200.appo"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Appointment</Title>
			</Header>
			<FuncDesc>If this check box is selected, an appointment with the <Link href="/baanerp/tc/glossary/glossary#SoldtoBusine.tc" role="glossary">sold-to business partner</Link> is confirmed.</FuncDesc>
		</FieldHelp>
	</Fields>
	<FormCommands><CommandHelp ID="insert.so.in.details.mode"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Insert</Title>
			</Header>
			<FuncDesc>Inserts a new record.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="start.hours.accounting"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Hours Accounting</Title>
			</Header>
			<FuncDesc>Use this option to maintain Hours Accounting for the service order.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="order.blocking"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Blocking Reasons</Title>
			</Header>
			<FuncDesc>Use this option to include a blocking reason for the service order. This option starts the <Link href="/baanerp/ts/mdm/tsmdm1101m000" role="manual">Blocking Reasons (tsmdm1101m000)</Link> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="global.srp"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Global SRP...</Title>
			</Header>
			<FuncDesc>Use this option to run Global SRP on the Service Order.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="exec.user.1"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Release</Title>
			</Header>
			<FuncDesc>Sets the status of the service order from <GUIRef href="" role="manual">Free</GUIRef> to <GUIRef href="" role="manual">Release</GUIRef>. <Emphasis>The selected Service Order Activities are released, independent of the header status( Free or Planned). The status of the Service Order Activities, which are not selected for release, remains unchanged.</Emphasis>
			</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="set.status.to.completed"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Complete</Title>
			</Header>
			<FuncDesc>Sets the status of a service order from <GUIRef href="" role="manual">Released</GUIRef> to <GUIRef href="" role="manual">Complete</GUIRef>.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="set.status.to.costed"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Cost</Title>
			</Header>
			<FuncDesc>Costs the service order.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="dispatch.control"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Dispatch Control</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/soc/tssoc2105m009" role="session">Dispatch Control (tssoc2105m009)</GUIRef> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="tssoc2204m000"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Cancel Service Order</Title>
			</Header>
			<FuncDesc>Cancels a service order.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="issue.stock.for.order"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Issue Stock for Order</Title>
			</Header>
			<FuncDesc>Issues stock from the warehouse.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="emergency.service.orders"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Deferred Emergency Service Orders</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/soc/tssoc2502m000" role="session">Deferred Emergency Service Orders (tssoc2502m000)</GUIRef> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="tssoc2270m000"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Propagate Tax Settings</Title>
			</Header>
			<FuncDesc>Creates or restores uniform tax settings.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="margin.control"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Online Margin Control</Title>
			</Header>
			<FuncDesc>Displays the estimated or actual cost lines for the service order in the <Link href="/baanerp/ts/soc/tssoc4500m000" role="manual">Service Order Online Margin Control (tssoc4500m000)</Link> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="print.draft.invoice"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Print Draft Invoice</Title>
			</Header>
			<FuncDesc>Use this option to print the draft invoice before service order is invoiced.</FuncDesc>
			<SimpleSection><Paragraph>This option is enabled when :</Paragraph>
				<List><ListItem>The service order is an external service order.</ListItem>
					<ListItem>The status of the service order is <GUIRef href="" role="manual">Released</GUIRef> or <GUIRef href="" role="manual">Completed</GUIRef>.</ListItem>
					<ListItem>The actual quantity and invoice sales amount is defined for atleast one of the cost lines.</ListItem>
					<ListItem>All the cost lines are not linked to ERP project. The order / activity link can be found in the <Link href="/baanerp/tp/pss/tppss6520m000" role="session">List of Service Order Links by Project (tppss6520m000)</Link> session.</ListItem>
				</List>
				<Paragraph><GUIRef href="" role="manual">Note:</GUIRef>
				</Paragraph>
				<List><ListItem>If the <GUIRef href="" role="manual">Total Invoice</GUIRef> check box is selected, then all the cost lines will be printed in the draft invoice. Only the cost lines with statuses <GUIRef href="" role="manual">Free</GUIRef> and <GUIRef href="" role="manual">Costed</GUIRef> are considered.</ListItem>
					<ListItem>If the <GUIRef href="" role="manual">Total Invoice</GUIRef> check box is cleared, then the cost lines can be printed individually. Only the cost lines with status <GUIRef href="" role="manual">Free</GUIRef> are considered for printing the draft invoice.</ListItem>
				</List>
			</SimpleSection>
		</CommandHelp>
		<CommandHelp ID="view.tree"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">View Tree</Title>
			</Header>
			<FuncDesc>Displays the service order and its associated service order activities in a graphical manner.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="view.cluster.tree"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">View Cluster Tree</Title>
			</Header>
			<FuncDesc>Displays the cluster for which the service order is created.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="define.appointment"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Appointment</Title>
			</Header>
			<FuncDesc>Starts the <Link href="/baanerp/ts/mdm/tsmdm0123m000" role="session">Appointments (tsmdm0123m000)</Link> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Generate (Project) Structure for Service Orders</Title>
			</Header>
			<FuncDesc>Starts the <Link href="/baanerp/ts/soc/tssoc2275m000" role="session">Generate (Project) Structure for Service Orders (tssoc2275m000)</Link> session, to generate project structure for the standard item present in the <GUIRef href="" role="manual">Service Order Estimated Material Lines</GUIRef>.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="tssoc4400m000"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Print Service Order Online Margin</Title>
			</Header>
			<FuncDesc>Prints the service order online margin.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="tssoc2400m000"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Print Service Orders</Title>
			</Header>
			<FuncDesc>Prints the service orders.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="tssoc2410m000"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Print Service Order Documents</Title>
			</Header>
			<FuncDesc>Prints the service order documents.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="tssoc2420m000"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Print Blank Service Order Sheets</Title>
			</Header>
			<FuncDesc>Prints the blank service order sheets.</FuncDesc>
		</CommandHelp>
	</FormCommands>
</Session>
