<?xml version="1.0" encoding="utf-8"?>
<Session ID="/baanerp/ts/clm/tsclm3110m000" xml:lang="en">
	<Header>
		<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Start Diagnostics (tsclm3110m000)</Title>
	</Header>
	<HelpTopic><AimSection><Paragraph>Use this session to define and view start questions for items. The question is the start point of a <Link href="/baanerp/ts/glossary/glossary#DiagnoTree.ts" role="glossary">diagnostic tree</Link>, which you can use to find a solution to a call's problem.</Paragraph>
		</AimSection>
		<GeneralSection><Paragraph>If you select an item in the overview session and then, on the <GUIRef href="" role="menu">Specific</GUIRef> menu, select <GUIRef href="/baanerp/ts/clm/tsclm3110m000#exec.user.1" role="formcommand">Diagnostic Tree</GUIRef>, SSA ERP starts the <GUIRef href="/baanerp/ts/clm/tsclm3120m000" role="session">Diagnostic Tree (tsclm3120m000)</GUIRef> session with the question you select as the start point. If you select <GUIRef href="/baanerp/ts/clm/tsclm3110m000#exec.user.2" role="formcommand">Diagnostic Tree (Graphical)</GUIRef> on the <GUIRef href="" role="menu">Specific</GUIRef> menu, SSA ERP displays the graphic version of the start question's diagnostic tree.</Paragraph>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>You can only define one start question for an item.</Paragraph>
			</Note>
		</GeneralSection>
	</HelpTopic>
	<Fields><FieldHelp ID="tsclm310.item"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Item</Title>
			</Header>
			<FuncDesc>The code of the item for which you list a start question. The item's start question determines the <Link href="/baanerp/ts/glossary/glossary#DiagnoTree.ts" role="glossary">diagnostic tree</Link> used to solve the call.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>You can only define one start question for an item.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tcibd001.dsca"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Description</Title>
			</Header>
			<FuncDesc>The name or description of the item.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsclm310.cqst"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Start Question</Title>
			</Header>
			<FuncDesc>The code of the first question in the <Link href="/baanerp/ts/glossary/glossary#DiagnoTree.ts" role="glossary">diagnostic tree</Link> for the selected item. This question determines the diagnostic tree used to solve calls that concern this item. If, on the <GUIRef href="" role="menu">Specific</GUIRef> menu, you select <GUIRef href="/baanerp/ts/clm/tsclm3110m000#exec.user.1" role="formcommand">Diagnostic Tree</GUIRef>, the <GUIRef href="/baanerp/ts/clm/tsclm3120m000" role="session">Diagnostic Tree (tsclm3120m000)</GUIRef> session opens with this question.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>You can only select one start question for an item.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tsclm300.qstn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Start Question</Title>
			</Header>
			<FuncDesc>A brief description of the question.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsclm310.desc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Description</Title>
			</Header>
			<FuncDesc>The description of the start question.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="txta.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Start Diagnostics Text</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/ts/onlinemanual/000069" role="manual">Text (additional)</Link>
			</FuncDesc>
			<RelatedTopics><SectionTitle>Related topics</SectionTitle>
				<RelTopic><Link href="/baanerp/basictasks/000007" role="manual">To use texts</Link>
				</RelTopic>
			</RelatedTopics>
		</FieldHelp>
	</Fields>
	<FormCommands><CommandHelp ID="exec.user.1"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Diagnostic Tree</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/clm/tsclm3120m000" role="session">Diagnostic Tree (tsclm3120m000)</GUIRef> session, displaying your selected item's start question as the beginning point.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="exec.user.2"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Diagnostic Tree (Graphical)</Title>
			</Header>
			<FuncDesc>Click this button to open the graphic version of the <GUIRef href="/baanerp/ts/clm/tsclm3120m000" role="session">Diagnostic Tree (tsclm3120m000)</GUIRef> session, with your selected item's start question as the beginning point.</FuncDesc>
		</CommandHelp>
	</FormCommands>
</Session>
