<?xml version="1.0" encoding="utf-8"?>
<ManualTopic ID="/baanerp/ts/onlinemanual/tssbm" xml:lang="en" TopicType="Overview">
	<Header>
		<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Subcontract Management (SBM)</Title>
		<Keyword><Level1>Subcontract Management (SBM)</Level1>
		</Keyword>
	</Header>
	<AimSection><Paragraph>Use the Subcontract Management (SBM) module to define subcontract agreements related to the service provider's business partners.</Paragraph>
	</AimSection>
	<GeneralSection><Paragraph>This module can be used by the <Link href="/baanerp/ts/onlinemanual/tsclm" role="module">Call Management (CLM)</Link> module: When a call is received for a serialized item that is registered in an SBM contract line, the call taker can directly transfer the call (through email, fax, or telephone) to the subcontractor, without creating a service order.</Paragraph>
		<Note><SectionTitle>Note</SectionTitle>
			<List><ListItem>Calls solved by the subcontractor will not be invoiced.</ListItem>
				<ListItem>All financial fields provided in the subcontract agreement are used for information purposes only. No calculations will be made based on these fields.</ListItem>
			</List>
		</Note>
	</GeneralSection>
</ManualTopic>
