<?xml version="1.0" encoding="utf-8"?>
<OptionList ID="/baanerp/ts/domains/soc.osta.activity" xml:lang="en">
	<Header>
		<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service-order activity status</Title>
	</Header>
	<ListValue><Value>Free</Value>
		<Paragraph>When you first create a service order activity, its status is <GUIRef href="/baanerp/ts/domains/soc.osta#free" role="enum">Free</GUIRef>.</Paragraph>
		<Note><SectionTitle>Note</SectionTitle>
			<Paragraph>You can create service order activities for service orders whose status is <GUIRef href="/baanerp/ts/domains/soc.osta#free" role="enum">Free</GUIRef>, <GUIRef href="/baanerp/ts/domains/soc.osta#planned" role="enum">Planned</GUIRef>, or <GUIRef href="/baanerp/ts/domains/soc.osta#free" role="enum">Free</GUIRef>.</Paragraph>
		</Note>
	</ListValue>
	<ListValue><Value>Planned</Value>
		<Paragraph>If you plan a service order by means of the <GUIRef href="/baanerp/ts/soc/tssoc2260m000" role="session">Run Global SRP (tssoc2260m000)</GUIRef> session, the related service-order activities receive this status. If you add a new activity line to a <GUIRef href="/baanerp/ts/domains/soc.osta#planned" role="enum">Planned</GUIRef> service order, you must restart the <GUIRef href="/baanerp/ts/soc/tssoc2260m000" role="session">Run Global SRP (tssoc2260m000)</GUIRef> session for the service order to plan its new service-order activity.</Paragraph>
	</ListValue>
	<ListValue><Value>Released</Value>
		<Paragraph>Under this status the service engineer carries out the service order activity. When you release a service order, its activities receive this status. To release a service order activity (of status <GUIRef href="/baanerp/ts/domains/soc.osta#planned" role="enum">Planned</GUIRef> ), choose <GUIRef href="/baanerp/ts/soc/tssoc2110m000#exec.user.9" role="formcommand">Release...</GUIRef> on the <GUIRef href="" role="menu">Specific</GUIRef> menu in the <GUIRef href="/baanerp/ts/soc/tssoc2110m000" role="session">Service Order Activities (tssoc2110m000)</GUIRef> session.</Paragraph>
		<Note><SectionTitle>Note</SectionTitle>
			<Paragraph>If you add an activity line to a <GUIRef href="/baanerp/ts/domains/soc.osta#released" role="enum">Released</GUIRef> service order, the new activity's status is <GUIRef href="/baanerp/ts/domains/soc.osta#free" role="enum">Free</GUIRef>. To get the new activity line to <GUIRef href="/baanerp/ts/domains/soc.osta#released" role="enum">Released</GUIRef> status, you must replan the service order (with global SRP), then choose <GUIRef href="/baanerp/ts/soc/tssoc2110m000#exec.user.9" role="formcommand">Release...</GUIRef> on the <GUIRef href="" role="menu">Specific</GUIRef> menu in the <GUIRef href="/baanerp/ts/soc/tssoc2110m000" role="session">Service Order Activities (tssoc2110m000)</GUIRef> session for the new activity.</Paragraph>
		</Note>
	</ListValue>
	<ListValue><Value>Completed</Value>
		<Paragraph>The status of activities that have been carried out successfully. To change to this status for each individual activity line, choose <GUIRef href="/baanerp/ts/soc/tssoc2110m000#set.status.to.completed" role="formcommand">Complete...</GUIRef> on the <GUIRef href="" role="menu">Specific</GUIRef> menu in the <GUIRef href="/baanerp/ts/soc/tssoc2110m000" role="session">Service Order Activities (tssoc2110m000)</GUIRef> session, or collectively for the entire service order, by choosing <GUIRef href="/baanerp/ts/soc/tssoc2100m000#set.status.to.completed" role="formcommand">Complete...</GUIRef> on the <GUIRef href="" role="menu">Specific</GUIRef> menu in the <GUIRef href="/baanerp/ts/soc/tssoc2100m000" role="session">Service Orders (tssoc2100m000)</GUIRef> session. Activity lines of <GUIRef href="/baanerp/ts/domains/soc.osta#completed" role="enum">Completed</GUIRef> status are removed from the planning system.</Paragraph>
	</ListValue>
	<ListValue><Value>Costed</Value>
		<Paragraph>The status of financially approved service order activities. You can change to this status for an individual service order activity by choosing <GUIRef href="/baanerp/ts/soc/tssoc2110m000#set.status.to.costed" role="formcommand">Cost...</GUIRef> on the <GUIRef href="" role="menu">Specific</GUIRef> menu in the <GUIRef href="/baanerp/ts/soc/tssoc2110m000" role="session">Service Order Activities (tssoc2110m000)</GUIRef> session, or collectively for all the service order's activities, by choosing <GUIRef href="/baanerp/ts/soc/tssoc2100m000#set.status.to.costed" role="formcommand">Cost...</GUIRef> on the <GUIRef href="" role="menu">Specific</GUIRef> menu in the <GUIRef href="/baanerp/ts/soc/tssoc2100m000" role="session">Service Orders (tssoc2100m000)</GUIRef> session.</Paragraph>
		<Note><SectionTitle>Note</SectionTitle>
			<Paragraph>Before you change the status to <GUIRef href="/baanerp/ts/domains/soc.osta#costed" role="enum">Costed</GUIRef>, make sure that all the service order's actual <Link href="/baanerp/ts/glossary/glossary#CostLines.ts" role="glossary">cost lines</Link> are entered, and financially approved.</Paragraph>
		</Note>
	</ListValue>
	<ListValue><Value>Closed</Value>
		<Paragraph>You can close the service order and its related activity lines by means of the <GUIRef href="/baanerp/ts/soc/tssoc2201m000" role="session">Close Service Orders and Copy to History (tssoc2201m000)</GUIRef> session. The activity line status and the service-order status must both be <GUIRef href="/baanerp/ts/domains/soc.osta#closed" role="enum">Closed</GUIRef>.</Paragraph>
	</ListValue>
	<ListValue><Value>Canceled</Value>
		<Paragraph>The service order and its related acitvities have been canceled. You can only cancel a service order activity line by canceling its related service order by means of the <GUIRef href="/baanerp/ts/soc/tssoc2204m000" role="session">Cancel Service Order (tssoc2204m000)</GUIRef> session.</Paragraph>
		<Note><SectionTitle>Note</SectionTitle>
			<List><ListItem>You can only cancel service orders that have the status <GUIRef href="/baanerp/ts/domains/soc.osta#planned" role="enum">Planned</GUIRef> or <GUIRef href="/baanerp/ts/domains/soc.osta#released" role="enum">Released</GUIRef>.</ListItem>
				<ListItem>If costs are already invoiced (cost line status is <GUIRef href="/baanerp/ts/domains/soc.clst#costed" role="enum">Costed</GUIRef> or <GUIRef href="/baanerp/ts/domains/soc.clst#posted" role="enum">Posted to Finance</GUIRef> ), you cannot change the status of the service order and its related activities to <GUIRef href="/baanerp/ts/domains/soc.osta#canceled" role="enum">Canceled</GUIRef>.</ListItem>
			</List>
		</Note>
	</ListValue>
	<RelatedTopics><SectionTitle>Related topics</SectionTitle>
		<RelTopic><Link href="/baanerp/ts/domains/soc.osta.activity" role="manual">Service-order activity status</Link>
		</RelTopic>
		<RelTopic><Link href="/baanerp/ts/onlinemanual/soc.osta.overview" role="manual">Order status and cost lines</Link>
		</RelTopic>
	</RelatedTopics>
</OptionList>
