<?xml version="1.0" encoding="utf-8"?>
<Session ID="/baanerp/ts/clm/tsclm3100m000" xml:lang="en">
	<Header>
		<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Questions (tsclm3100m000)</Title>
	</Header>
	<HelpTopic><AimSection><Paragraph>Use this session to maintain a list of <Link href="/baanerp/ts/glossary/glossary#000028" role="glossary">questions</Link> which a support engineer can ask to diagnose a customer's call.</Paragraph>
		</AimSection>
		<GeneralSection><Paragraph>You can use these questions to construct a <Link href="/baanerp/ts/glossary/glossary#DiagnoTree.ts" role="glossary">diagnostic</Link> tree.</Paragraph>
		</GeneralSection>
		<RelatedTopics><SectionTitle>Related topics</SectionTitle>
			<RelTopic><Link href="/baanerp/ts/onlinemanual/000084" role="manual">Diagnostic tree construction</Link>
			</RelTopic>
			<RelTopic><Link href="/baanerp/ts/onlinemanual/000082" role="manual">Call diagnostics</Link>
			</RelTopic>
		</RelatedTopics>
	</HelpTopic>
	<Fields><FieldHelp ID="tsclm300.cqst"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Question</Title>
			</Header>
			<FuncDesc>The code of the <Link href="/baanerp/ts/glossary/glossary#000028" role="glossary">question</Link>.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsclm300.qstn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Description</Title>
			</Header>
			<FuncDesc>A brief decription of the <Link href="/baanerp/ts/glossary/glossary#000028" role="glossary">question</Link>.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsclm300.sear"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Search Argument</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/ts/glossary/glossary#000082" role="glossary">search argument</Link>
			</FuncDesc>
			<RelatedTopics><SectionTitle>Related topics</SectionTitle>
				<RelTopic><Link href="/baanerp/basictasks/000010" role="manual">To use search keys</Link>
				</RelTopic>
			</RelatedTopics>
		</FieldHelp>
		<FieldHelp ID="txta.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Extended Question Text</Title>
			</Header>
			<FuncDesc>If this check box is selected, an extra text related to the question is available.</FuncDesc>
			<RelatedTopics><SectionTitle>Related topics</SectionTitle>
				<RelTopic><Link href="/baanerp/basictasks/000007" role="manual">To use texts</Link>
				</RelTopic>
			</RelatedTopics>
		</FieldHelp>
	</Fields>
</Session>
