<?xml version="1.0" encoding="utf-8"?>
<OptionList ID="/baanerp/ts/domains/mdm.odpr" xml:lang="en">
	<Header>
		<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Possible values</Title>
		<Keyword><Level1>Possible values</Level1>
		</Keyword>
	</Header>
	<ListValue ID="normal"><Value>Normal</Value>
		<Paragraph>The service order must have the required capacity available before you can sucessfully release it.</Paragraph>
	</ListValue>
	<ListValue ID="emergency"><Value>Emergency</Value>
		<Paragraph>The service order can be released immediately by means of the <GUIRef href="/baanerp/ts/soc/tssoc2100m100#exec.user.1" role="formcommand">Release</GUIRef> command (button or <GUIRef href="" role="menu">Specific</GUIRef> menu). During the release process, the steps of <Link href="/baanerp/ts/glossary/glossary#000047" role="glossary">global SRP</Link> are performed. If the required capacity is not available, the service order is still released, but SSA ERP displays a report with details of the capacity shortfall.</Paragraph>
		<Paragraph>- You can only release an emergency service order, if the service order's status is <GUIRef href="/baanerp/ts/domains/soc.osta#free" role="enum">Free</GUIRef>, or <GUIRef href="/baanerp/ts/domains/soc.osta#planned" role="enum">Planned</GUIRef>.</Paragraph>
		<Paragraph>- The <GUIRef href="/baanerp/ts/soc/tssoc2100m000#tssoc200.emno" role="field">Service Engineer</GUIRef> field must be filled to carry out an emergency service order.</Paragraph>
		<Paragraph>- If you transfer an <Link href="/baanerp/ts/glossary/glossary#000416" role="glossary">emergency call</Link> from the <GUIRef href="/baanerp/ts/clm" role="module">Call Management</GUIRef> module to the <GUIRef href="/baanerp/ts/soc" role="module">Service Order Control</GUIRef> module, SSA ERP automatically enters an emergency service order with <GUIRef href="/baanerp/ts/domains/soc.osta#released" role="enum">Released</GUIRef> status for the call.</Paragraph>
	</ListValue>
</OptionList>
