<?xml version="1.0" encoding="utf-8"?>
<ManualTopic ID="/baanerp/ts/onlinemanual/000001" xml:lang="en">
	<Header>
		<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">To block service orders</Title>
		<Keyword><Level1>Service order blocking</Level1>
		</Keyword>
		<Keyword><Level1>Order blocking</Level1>
		</Keyword>
		<Keyword><Level1>Blocking service orders</Level1>
		</Keyword>
	</Header>
	<GeneralSection><Paragraph>In the <GUIRef href="/baanerp/ts/soc/tssoc0100m000" role="session">Service Order Parameters (tssoc0100m000)</GUIRef> session, you can set the parameters for service-order blocking. The checks for blocking can be performed at each step in the service order procedure. Select the First Order Procedure Step for Blocking check box to indicate at how many stages a <Link href="/baanerp/ts/glossary/glossary#ServicOrder.ts" role="glossary">service order</Link> must be checked to see if the service order meets any of the selected signaling and blocking parameters and, if so, SSA ERP blocks the service order.</Paragraph>
		<Paragraph>If a service order blocking parameters is selected, SSA ERP carries out the blocking functionality when the order status changes to Free, Planned, or Released. The blocking functionality is also carried out each time a new service order is created.</Paragraph>
		<Paragraph>The blocking reasons appear in the <GUIRef href="/baanerp/ts/mdm/tsmdm1101m000" role="session">Blocking Reasons (tsmdm1101m000)</GUIRef> session.</Paragraph>
		<List><ListIntro>A service order can be blocked for one or more of the following reasons:</ListIntro>
			<ListItem>The <Link href="/baanerp/tc/glossary/glossary#CreditLimit.tc" role="glossary">credit limit</Link> of the invoice-to business partner is exceeded.</ListItem>
			<ListItem>The invoice-to business partner has <Link href="/baanerp/tc/glossary/glossary#OverdueInv.tc" role="glossary">overdue invoices</Link>.</ListItem>
			<ListItem>The <Link href="/baanerp/ts/glossary/glossary#000050" role="glossary">credit review period</Link> has been exceeded, and the invoice-to business partner still has overdue invoices.</ListItem>
			<ListItem>The status of the invoice-to business partner is Doubtful.</ListItem>
		</List>
		<Note><SectionTitle>Note</SectionTitle>
			<List><ListItem>The activities and the cost lines of the service order cannot be blocked.</ListItem>
				<ListItem>You cannot exclude specific service orders from blocking, if service-order blocking is used.</ListItem>
				<ListItem>If no blocking parameters are set, service order blocking is disabled.</ListItem>
			</List>
		</Note>
	</GeneralSection>
	<RelatedTopics><SectionTitle>Related topics</SectionTitle>
		<RelTopic><Link href="/baanerp/ts/onlinemanual/000046" role="manual">To unblock calls, service orders, and sales orders</Link>
		</RelTopic>
	</RelatedTopics>
</ManualTopic>
