| # Service Order Actual Other Costs (tssoc2141m000) Use this session to maintain the actual service-order other costs. Note You can only maintain cost lines in this session if the service order's status is Released or Completed. Infor LN copies the cost lines added to a service order in the Service Order Estimated Labor Costs (tssoc2130m000) session, to this session. Note This session can also be viewed as a satellite session in the Service Order (tssoc2100m100) session. To view this session, the Actual Other check box must be selected in the Service Order group box, in the Service User Profiles (tsmdm1150m000) session. This session can also be viewed as a satellite session in the Service Order Activity (tssoc2110m100) session. To view this session, the Actual Other check box must be selected in the Service Order Activity group box in the Service User Profiles (tsmdm1150m000) session. Related topics Coverage procedure To complete service order activities Recalculation of sales price and linking of a contract on service order Service Order The service order for which the costs are listed. Description If the service order is created for an external customer, this field displays the name of the sold-to business partner. If the service order is created for an internal business partner, this field displays the description of the service department that carries out the service order. Service Order Status The current status of the service order. Line The number used to distinguish the cost line from the other cost lines listed for the service order in this session. Activity Line If you specify the cost for a service order's activity, then you give the activity's line number in this field. Coverage Time In case of contract, quotation, or warranty coverages, the date and time from which these coverages apply to the service order. Cost Type The classification of the cost line. The cost type can be: Traveling Tooling Subcontracting Quotation Invoice Other Material Labor Help Desk Freight Related topics Subcontracting - Service order Description The description of the cost line. Note If you select Other for the Cost Type field, you must fill in this field. Item The item specified as cost or service. If you select an item, the Description field is disabled. Miscellaneous costs such as administrative cost, hotel stay, telephone bills and so on are maintained as the cost items or service items. To register the cost, use the browse arrow to select the item from the Items - General (tcibd0501m000) session. Important! To represent the miscellaneous cost, you can define an item of type Service or Cost in the Items - General (tcibd0501m000) session. Note The field is enabled when the Cost Type field is set to one of the following values: Tooling The Tool Types (titrp0101m000) session opens. Other The Items - General (tcibd0501m000) session opens. Serial Number The serial number of the required tool, and for which the cost line is listed. Note You can only maintain this field if the cost type selected is Tooling. Cost Component The cost line's cost component. Related topics Cost components in Manufacturing Cost components in Service Frequency The required frequency of the cost line's entity. Example When you run global SRP for a service order, Infor LN calculates a travel cost line for one visit to the service order's location. If the service engineer requires two trips to complete the service order, you can enter two (2) in this field to double the travel costs that Infor LN generated for the service order. Quantity The value of the cost line's entity. The default value is one. You can change the value. Note This is a display field, when the cost is of type Travel Time as specified in the Traveling Specification Type field. When the cost is of type Travel Time, the value of the number of hours in the field is retrieved from the Service Order Hours (bptmm1130m000) session. Unit The unit used to express the quantity. Default value If the cost type is Tooling, the unit code of the tool. Traveling Specification Type The type of travel cost. This is a display field. Allowed values Travel Total Travel Distance Travel Time Infor LN creates cost lines for travel when you run global SRP for a service order. Travel lines are created for Travel Distance, Travel Time, or Travel Total based on the settings of the Travel Total Line for Distance and Time check box in the Service Order Parameters (tssoc0100m000) session. Note If you set the Cost Type field to value other than Traveling, the field displays the Not Applicable value. When the Travel Cost Method is set to None in the General Service Parameters (tsmdm0100m000) session, Infor LN does not create travel cost lines when you run global SRP for a service order. If the Travel Total Line for Distance and Time check box is selected in the Service Order Parameters (tssoc0100m000) session, postings in the Integration Transactions (tfgld4582m000) session are as specified below.
| General Cost | Operation Cost | No Postings
Travel Total |  |  |
Travel Time |  |  |
Travel Distance |  |  |
If the Travel Total Line for Distance and Time check box is cleared, the postings are as specified below.
| General Cost | Operations Cost
Travel Time |  |
Travel Distance |  |
Related Material Line The material linked to the cost line. Estimated Cost Price If the cost line was entered in the Service Order Estimated Other Costs (tssoc2140m000) session, this was the estimated cost price of the cost line determined in that session. Cost Price Currency The currency of the cost price. Cost Price The actual cost price for one unit of the cost line's entity. Cost price is retrieved from the Items - Costing (ticpr0107m000) session. Default value If the cost type is Tooling, this is the cost rate specified for the selected tool in the Tool Types (titrp0101m000) session. Sales Price The currency used to express sales values. Default value The service order's currency. Repair Warranty If this check box is selected, the cost line is covered by a repair warranty. Default value If repair warranty service type is mentioned (either automatically or manually) in the service order activity, then by default this check box is selected for the cost line. If no active repair warranty coverage is applicable, this check box is cleared and inactive. Repair Warranty If the service order activity is covered by a repair warranty and the Repair Warranty check box is selected, the sales amount covered by the repair warranty is displayed here. Note If you clear the Repair Warranty check box and save the cost line, this field is set to zero (0), which skips the repair warranty's coverage of the cost line. Infor LN gives 100% coverage by default. The user has the option to change the coverage amount. Warranty If this check box is selected, and the Installation group on the service order is covered by a warranty, the sales and cost amounts that are covered by the warranty are displayed. Default value Selected Note If you do not want to cover the costs by the warranty, you can clear this check box. If you clear the check box and save the record, the warranty sales amount is set to zero (0). Related topics Coverage procedure Warranty If the activity's item on the service order is covered by an active warranty and the Warranty check box is selected, the sales amount that is covered by the warranty is displayed here. Note If the coverage procedure is carried out, this field is automatically filled. If you clear the Warranty check box and save the cost line, this field is set to zero (0), which skips the warranty coverage. Related topics Coverage procedure Contract If this check box is selected, and the Installation group on the service order is covered by a service contract, the sales and cost amounts that are covered by the service contract are displayed. Default value Selected Note If you clear the check box and save the record, the sales amount is set to zero (0). If you do not want to cover the costs by the contract, you can clear this check box. Related topics Coverage procedure Quotation If this check box is selected, and the service order is generated from a service-order quotation, the amounts that are covered by the service-order quotation are displayed in the amount fields in the Sales Amounts and Cost Amounts sections of the Amounts tab. Default value Selected Note If you clear the check box and save the record, the sales amount service order quotations is set to zero (0). This can be used for example if you want, for some reason, the costs not to be covered by the service-order quotation. Quotation If the service order is generated from a service-order quotation to which terms are linked, and the Quotation check box is selected, the sales amount that is covered by the service-order quotation is displayed here. Note If the coverage procedure is carried out, this field is automatically filled. If you clear the Quotation check box and you save the cost line, this field is set to zero (0), which skips the service-order quotation's coverage of the cost line. Field Change Order If the service order is generated from a field change order (FCO), this field displays the sales amount that is covered by the FCO. Note If the coverage procedure is carried out, this field is automatically filled. Related topics Coverage procedure Field change orders (FCO) Sales Amount Goodwill The amount that is exempted for the customer. This amount cannot be classified by the coverage amounts such as repair warranty, warranty, contract, quotation, or FCO. If negative, Infor LN adds the amount to the Net Sales Amount of the cost line. Note This amount is posted to Financials as other costs. Invoice Sales Amount The cost line's invoiceable sales amount, determined by the equation: Total - Warranty - Contract - Quotation - FOC - Other Costs Total Cost Amount The actual cost price multiplied actual frequency and the actual quantity. Cost Amount Goodwill The cost amount that is exempted from invoicing. This amount cannot be covered by the coverage amounts such as warranty, contract, quotation, or FCO. Discount Percentage The percentage discounted from the value in the cost line's Invoice Sales Amount field (the invoiceable amount). When you enter a value in this field, Infor LN calculates the discount in the sales currency and displays it in the Discount Amount field. Note You can only maintain this field if the order status or activity status is Released, or Completed, and the Cost Line Status is Free. The value in this field is not included when you post the cost line to Financials, hence, the discount becomes untraceable. If you want your discount to be traceable in Financials, use the Sales Amount Goodwill field, instead of this field. Discount Amount The value of discount that is allowed. You can use the field to allow the discount in the following ways: If you specify a value in the Discount Percentage field, the Discount Amount field displays the discount amount in the sales currency. The amount is discounted from the invoice. You can specify the amount (in the sales currency) that must be discounted from the invoice, when the value in the Discount Percentage field is zero. Note The value in this field is not included in the details, when you post the cost line to Financials. The discount cannot be traced. To trace the discount in the Financials, use the Sales Amount Goodwill field, and not the Discount Amount field. Net Sales Amount This field displays the amount the customer is invoiced for the cost line. Print on Invoice The print options for the cost line when the invoice amount is zero. Note When the field is set to No Invoice, Invoice costs are considered as goodwill If the field is set to 'No Invoice' after the line is costed, the available invoice line in Invoicing is deleted. Allowed values Print on Invoice Last Transaction Date Actual Cost Line The time at which the cost line's data was last maintained. Sales Price The sales price for one unit of the cost line's entity. The sales price is retrieved based on the value you select in the Sales Prices Search Method field of the General Service Parameters (tsmdm0100m000) session. Invoice Number The unique number of the cost line's corresponding invoice line. Infor LN generates this number using the series defined for service contracts in the Invoicing Parameters (cisli0100m000) session, when the invoice line is posted from Invoicing to Financials. This number along with the transaction type code makes up the document number. The document number along with the financial company code makes up the invoice number. Note If the cost line is not yet posted from Invoicing to Financials, this field displays zero (0). For internal customers no invoice is generated before posting the cost line to Financials, and this field displays zero (0). Related topics To use number groups and series Transaction Type When the cost line's invoice has been posted from Invoicing to Financials, this field displays the cost line's transaction type. The transaction type makes up part of the cost line's invoice number. Note If the cost line's invoice has not been posted from Invoicing to Financials, this field is blank. Internal service orders (for internal business partners) do not have their cost lines sent to Invoicing. Their cost lines are posted directly to Financials when their status is set to Costed in this session. In this case no transaction type is assigned to the cost line, and this field stays blank. Invoice Date The date on which the customer is invoiced for the cost line. This is the date you enter in the Invoice Date field of the Compose/Print/Post Invoices (cisli2200m000) session, when you post the cost line's invoice from the Invoicing module of Invoicing, to the General Ledger module in Financials. Note If the cost line has not been posted from Invoicing to Financials, this field is blank. If the service order is for an internal business partner, this field stays blank. Financial Company The code of the financial company in which all the cost line's invoice data is stored. Infor LN fills this field when the cost line is posted from Invoicing to Financials by means of the Compose/Print/Post Invoices (cisli2200m000) session. This code makes up part of the cost line's invoice number. Note This field displays 000 when: The cost line is not yet posted from Invoicing to Financials. The service order is for an internal business partner. Posting Date The date on which the cost line's invoice is posted from the Invoicing module in Invoicing, to the General Ledger module in Financials. This is the date you enter in the Transaction Entry Date field of the Compose/Print/Post Invoices (cisli2200m000) session. Note If the service order is for an internal business partner, this field displays the date on which the cost line's status is set to Costed. In this case the cost line is posted directly to Financials, and no invoice is sent to Invoicing. VAT Based On If this check box is selected, VAT calculation is based on goods or services. Allowed values VAT Based on Note Depending on the option chosen, Infor LN will determine defaults for the tax country and the tax code. Tax Classification An attribute of service order that you can use to define tax exceptions for the transactions. Infor LN retrieves the default tax classification from the invoice-from and invoice-to business partners. Important! For example, you can use the tax classification to indicate the following: Payment to an invoice-to business partner is subject to withholding tax and social contributions. Business partners having the same tax aspects for your company. Example subcontractors or agents. Tax that must be paid in a country other than the sales office or service office’s home country. Exempt The cost line exempted from tax classification. Tax Country The code of the service order's country. Tax Number The tax number of the service provider. Tax Code The tax code applicable to the service order's costs. Default value The tax code selected for the service order in the Service Orders (tssoc2100m000) session. Business Partner Tax Country The tax country of the business partner. BP Tax Number The tax number of the business partner. Tax Exemption Certificate The tax exemption certificate number. Tax Exemption Reason The reason why the sold-to-business partner or your company is exempt from sales tax. You can link a text to the reason code for a purchase tax exemption for a tax code and country combination in the Tax Exemptions for Purchase (tcmcs1560m000) session. Infor LN prints the text on orders and invoices. You can link several tax exempt reasons, each with unique texts, to a single tax code by country combination. If you use a tax provider, you must define tax exemption reasons. Infor LN prints the exempt reasons on the sales invoices. Document The document number by which the service order material costs are recorded in the financial accounting. Transaction Type The transaction type of the invoice number for the actual costs line. The invoice is related to a local purchase. Line The line number of the document by which the service order material costs are recorded in the financial accounting. Sequence This field will be filled when the cost line is booked from the Transactions (tfgld1101m000) session in Financials. Financial Company The financial company of the invoice number of the invoice for the actual material costs line. The invoice is related to a local purchase. Cost Line Status The cost line's current status. Price Origin The origin of the sales price. Allowed values Price Origin Set Line to Costed Sets the service order or the service-order activity to Costed. Print Service Orders Prints the service orders. Copy Estimates to Actuals Copies the quantity, frequency and actual cost price fields from the Service Order Estimated Other Costs (tssoc2140m000) session. This option is not available if the cost type is subcontracting. You can use this option only if the status of the cost line is Released or Costed and when the quantity / frequency / actual cost price are not defined. Recalculate Cost Line Price Retrieves the default Sales Price of a cost line defined in the service contract. This option is disabled if the sales price cannot be modified manually. Transfer to Supplier Claim Transfer the service order actual other cost lines to the Supplier Claim Requests (tscmm1114m000) session. The form command is enabled only if one or more lines is marked and if one of the marked lines is Costed. During the process a message will be given for all the lines that cannot be transferred. Supplier Claim Requests Starts the Supplier Claim Requests (tscmm1114m000) sessions. The form command is enabled only if at least one Supplier Claim Request exist for the Service Order. |