| # Service Order Online Margin Control History (tssoc8565m000) Use this session to to view the history data of the service order online margin control. Service Order The Service Order identification code. Installation Group The installation group of the service order header. Description The description or name of the code. Sold-to BP The identification of the sold-to business partner for whom the service order is executed. Description The description or name of the code. Service Department The service department that carries out the service order. Description The description or name of the code. Local Currency The local currency of the financial company to which the service department belongs to. Service Employee The service employee who carries out the service order. Description The description or name of the code. Currency The currency of the invoice sent to the customer. Cost Type The classification of the cost line which belongs to the service order. The available cost types are: Material Labor Other Tooling Subcontracting Help Desk Travel Cost Line The Cost Line Number of either Material / Labor/ Other cost lines. Based on the cost type you can view the data related to Service Order Material Cost Lines / Service Order Labor Cost Lines / Service Order Other Cost Lines. Description The description or name of the code. Activity The line number of the service order activity to which the cost line is linked. Total Sales Amount The total sales amount of the cost line. Note The sum of the total sales amounts for the service order is displayed at the bottom. Total Cost Amount The total cost amount of the cost line. Note The sum of the total cost amounts for the service order is displayed at the bottom. Invoice Sales Amount The invoice sales amount of the cost line sent to the customer. Invoice Sales Amount is calculated by using the following formula:
    Total Invoice Sales Amount = Total Sales Amount - Warranty -
    			 Contract - Quotation - FCO - other costs.
Note Discount is applied on the invoice sales amount after the warranty / contract / quotation / FCO. Invoice Cost Amount The invoice cost amount of the cost line sent to the customer. Invoice Cost Amount is calculated by using the following formula:
    Invoice Cost Amount = Total Cost Amount - Warranty -
    			 Contract - Quotation - FCO - other costs.
Note Discount is applied on the invoice cost amount after the warranty / contract / quotation / FCO. Gross Margin Amount Gross Margin Amount is the ratio of gross profit upon total costs or total sales amount. Gross Margin is calculated before any discounts are given to the customer.
    Gross Margin Amount = Total Sales Amount - Total Cost
    			 Amount
Note The Gross Margin Amount indicates profitability. Gross Margin[%] The gross margin percentage is calculated on the basis of the service order parameters Use Margin Control and Margin Base. Formula to Calculate Gross Margin % When the base is cost of sales:
    Gross Margin = (Total Sales Amount - Total Cost
    			 Amount/Total Cost Amount) * 100
When the base is sales:
    Gross Margin = (Total Sales Amount - Total Cost Amount
    			 / Total Sales Amount) * 100
Net Margin Amount Net Margin Amount is the actual profit/loss that is incurred by a service company. It is calculated after the contract / warranty / goodwill coverage or any discount that is given to the customer.
    Net Margin Amount = Invoice Sales Amount - Invoice Cost
    			 Amount
Net Margin[%] The Net Margin Percentage: Formula to Calculate Net Margin % When the base is Cost of Sales:
    Net Margin % = (Net Invoicable Sales Amount - Net
    			 Invoiceable Cost Amount / Net Invoicable Cost Amount) * 100
When the base is sales:
    Net Margin % = (Net Invoicable Sales Amount - Net
    			 Invoicable Cost Amount / Net Invoicable Sales Amount) * 100
Total Sales The total sales amount of the cost line before subtracting contract/quotation/warranty/discount amounts. Contract The sales amount covered by the service contract is displayed in this field. Warranty The sales amount covered under warranty for the cost line. Service Order Quotation The sales amount covered by the service order quotation is displayed in this field. Field Change Order The amount covered by the field change order (FCO) if the service order is generated from a FCO (Field Change Order). Other The other travelling, tooling, helpdesk, subcontracting cost amounts. Discount The discount amount provided for the cost line. Invoice The invoice amount sent to the customer. Tax The tax amount that must be paid by the customer. The tax amount is calculated on the basis of tax rules of the country for which the service order is executed. Cost Component The cost line's cost component. Frequency The required frequency of the cost line's entity. Example When you run Global SRP for a Service Orders (tssoc2100m000) session, LN calculates a travel cost line for one visit to the service order's location. If the service engineer requires two trips to complete the service order, you can enter two (2) in this field to double the travel costs that LN generated for the service order. Estimated Quantity Estimated Quantity of the cost lines entity that is required for the service order. Unit The unit used to express the Estimated Quantity. Estimated Cost Price Estimated cost price of the cost line for a single unit. Estimated Cost Amount Estimated cost amount of the cost line.
    Estimated Cost Amount = Estimated Cost Price * Estimated
    			 Quantity
Actual Frequency The actual frequency of the cost line's entity. Actual Quantity The actual quantity of the cost lines entity that is required for the service order. Unit The unit used to express the actual quantity. Actual Cost Price Actual cost price of the cost line for a single unit. Actual Cost Amount Actual cost amount of the cost line.
    Actual Cost Amount = Actual Cost Price * Actual
    			 Quantity
Estimated Sales Price Estimated sales price of the cost line for a single unit. Estimated Sales Amount Estimated sales amount of the cost line.
    Estimated Sales Amount = Estimated Sales Price * Estimated
    			 Quantity
Est. Gross Margin Amount Estimated gross margin amount is calculated using estimated sales amount and estimated cost amount. Estimated Gross Margin[%] The estimated gross margin percentage is displayed in this field. Formula to Calculate Estimated Gross Margin When the base is cost of sales:
    Estimated Gross Margin = (Estimated Sales Amount -
    			 Estimated Cost Amount/Estimated Cost Amount) * 100
When the base is sales: Estimated Gross Margin = (Estimated Sales Amount - Estimated Cost Amount / Estimated Sales Amount) * 100 Cost Line Amounts Starts the Service Order Online Margin Control (tssoc4500m000) details session. Cost Line Details Use this option to view the cost details. Cost Line Details option opens actual cost lines. |