| # Configuration Data Setup Before you can define service items, Service BOMs, objects and configurations, you must enter the data that can be used for creating the service items. Because configuration data is used throughout LN, all data must be entered as completely as possible. Functions of the other LN modules in relationship with Configuration Control: Master Data Management (MDM) is used for and consists of service item groups and service items, which help define item breakdowns , serialized items and Installation groups. Item-Based Data (IBD) contains data about each item that must exist before you can create service items. Routing (ROU), which is used to maintain machines and work centers, can also be used when you define objects and configurations. Service Planning and Concepts (SPC) enables you to predict activities for each model, as well as generate maintenance plans for each configuration and the objects in the configuration. Call Management (CLM) tracks service calls on objects and configurations. Contract Management (CTM) keeps track of the contracts linked to objects and configurations. Service Order Control (SOC) creates service orders for objects and configurations. History and Statistics (HST) records historical and statistical information for objects and configurations. Configuration setup sessions Enter the configuration data in the following sessions: Set configuration management parameters in the Configuration Management Parameters (tscfg0100m000) session. Define Serialized item groups in the Serialized Item Groups (tscfg0110m000) session. Define usage classes in the Usage Classes (tsspc0130m000) session. Define service item groups in the Service Item Group (tsmdm2110m000) session. Configuration management parameters (tscfg0100m000) The settings in the Configuration Management Parameters (tscfg0100m000) session affect the way the Configuration Control module operates. Serialized item groups (tscfg0110m000) Use the Serialized Item Groups (tscfg0110m000) session to define serialized item groups. A serialized item group is a group of objects with similar features. Serialized item groups can be used when you plan a service order. For example, you can select a service engineer on the basis of skill that the service engineer has for an serialized item group. The creation of the serialized item group is user defined, but generally relates to a group of similar objects. Usage classes (tsspc0130m000) The usage class is a categorization of usage based on environmental factors. Usage classes are attached to the models, configuration or objects. You can use usage classes to define more than one maintenance concept for an object or a model. Example Depending on the usage of a truck and the resulting specific maintenance requirements, the truck’s usage class can be either National or International. Service-item groups (tsmdm2110m000) Service item groups are groups of items with common characteristics. The benefit of grouping service items is that grouping enables easier assignment of multiple items to a contract, quote, or warranty. For example, if you want to cover all your gaskets in a contract, assign the gaskets to the same service item group, then just include that item group in the contract. Before you can enter the data, you must define service item groups. |