| # Copy Customer Claim (tscmm1280m000) Use this session to copy the customer claims using the Duplicate option in Edit menu on both Customer Claims (tscmm1100m000) session and Customer Claim (tscmm1600m000) sessions. Related topics Customer claim process Creating supplier claim request from customer claims Supplier claim process Creating supplier claim requests from service order cost lines/maintenance sales coverage lines Generating supplier claim Source Customer Claim The unique code for the source customer claim that must be copied. Sold-to BP The code of the source sold-to business partner for the customer claim that must be copied. Name The name of the source sold-to business partner. Service Department The code of the source service department for the customer claim that must be copied. Description The description or name of the code. Service Type The code of the source service type for the customer claim that must be copied. Description The description or name of the code. Target Customer Claim The unique code for the target customer claim that must be copied. Sold-to BP The code of the target sold-to business partner for the customer claim that must be copied. Name The name of the target sold-to business partner. Service Department The code of the target service department for the customer claim that must be copied. Description The description or name of the code. Service Type The code of the target service type for the customer claim that must be copied. Description The description or name of the code. Options Claim Lines If this check box is selected, LN copies the Claim Lines. Copy Copy the customer claim and claim lines. |