| # Service Order Material Costs (tssoc2122m000) Use this session to create, view, and maintain the material costs of a service order. Note This session can also be viewed as a satellite session in the Service Order (tssoc2100m100) session. To view this session, the Materials check box must be selected in the Service Order group box, in the Service User Profiles (tsmdm1150m000) session. This session can also be viewed as a satellite session in the Service Order Activity (tssoc2110m100) session. To view this session, the Materials check box must be selected in the Service Order Activity group box in the Service User Profiles (tsmdm1150m000) session. Integration with Infor LN Quality Infor LN allows you to create non-conformance reports for service objects, using the Create Non-Conformance Report option on the Action menu. The Non-Conformance Reports (qmncm1100m000) session is invoked, wherein you can create the report for the service object. Infor LN allows you to link non-conformance reports for service objects, using the Link Non-Conformance Report option on the Action menu. The Non-Conformance Reports (qmncm1100m000) session is invoked, wherein you can select the report to be linked to the service object. You can use the Unlink Non-Conformance Report option on the Action menu to unlink the Non-Conformance report. The Related Orders - Non-Conformance Reports (tsmdm4500m100) session is invoked, wherein you can select the report to be unlinked. Note These non-conformance report options are visible only if the Non-Conformance Reports check box is selected in the General Service Parameters (tsmdm0100m000) session. The Create Non-Conformance Report option is enabled only if the Item is specified for the service object. Related topics Financial Ownership in Service Service Order The number of the service order, for which the material costs are listed. Description The description or name of the code. Service Order Status The status of the service order. Allowed values Service Order Status Line The line number of the service order. Activity Line If the cost line is specified for one of the service order's activities, in this field, you can specify the activity's line number. Activity Status The status of the service order activity. Allowed values Service Order Status Cost Line Status The status of the cost line. Allowed values Possible values Subsequent Delivered Quantity The quantity of the item delivered as backorder. Issued Quantity The quantity of the material issued. Actual Quantity In Inventory Unit The actual quantity expressed in the item's invoice unit. Handled by The employee defined is for Mobile Service. While you download the cost lines to the client, only the cost lines that belong to the particular engineer are downloaded. You can also use this field to update the cost lines. No functionality is available for this field in Infor LN. This functionality is added exclusively for Infor Mobile Service. Description The description or name of the code. Point of Title Passage The point of title passage. Description The description or name of the code. Extra Intrastat Info Statistical import/export data that is not available as standard information in LN, but which is required on the sales listing or the Intrastat declaration by some of the EU member states. You can add up to 15 data fields to the Intrastat statistical data by defining them as extra Intrastat information set. You can assign the extra Intrastat information sets to warehouse order lines. Description The description or name of the code. Delivery Terms The delivery terms as retrieved from the Delivery Terms (tcmcs0141m000) session. Description The description or name of the code. Item The item code of the parent service item required for the service order. Serial Number The serial number of the parent serialized item. Note Infor LN allows the warehouse issue of the serialized item if: the Ownership External check box is selected in the Implemented Software Components (tccom0100s000) session. the Sold-to Business Partner for the service order and the Owner for the serialized item are the same. Position The position number of the child item in the service order. Motive of Transport The reason code indicating the reason for transportation. Delivery Code The code of the entity paying for the transportation. Use Residual Value If this check box is selected, Infor LN considers the residual value. Residual Value The value at which the service company prices the item in the inventory. Unit The unit in which the quantity is expressed. Customs Value The value used to determine VAT amount during import/export of goods. Generate Freight Order If this check box is selected, Infor LN sends information to Purchase so that Purchase generates a freight order. This option is available only for delivery types Supplier Direct Delivery and Supplier Direct Return. Freight Order Present If this check box is selected, Infor LN indicates that the freight order has been generated for the service order material line. This is a display field. Route Route defined for the ship-to business partner. Description The description or name of the code. Carrier/LSP The carrier defined for the ship-to business partner that is the organization that provides transport service. Description The description or name of the code. Carrier Binding If this check box is selected, Infor LN prevents the load building engine from overwriting the carrier you selected for a given freight order line. Freight Service Level The freight service level enables you to indicate the preferred transportation time for the item listed on the order line. The value is defaulted from the originating order, if defined there. For direct deliveries, the value is taken from the sales order. Description The description or name of the code. Invoice for Freight Select one of the options to invoice freight cost to the customer. The following options are available: By Service: Service invoices freight costs to the customer. By Freight Management: Freight Management invoices freight costs to the customer. Not Applicable: Service ignores the actual freight costs. Freight Costs Based On Select the option to indicate how the freight costs are invoiced to the business partner. The possible values are the following: By Service: The actual freight costs are on a separate freight cost line. The amounts to be invoiced are updated from freight management. The costs are released to invoicing by Service. By Freight Management: Freight costs are invoiced by Freight Management. Not Applicable: The actual freight costs are ignored by Service. Freight Amount The calculated freight amount retrieved from a carrier rate book or client rate book in Pricing Control module. Freight Amount Binding If this check box is selected, Infor LN Freight Management cannot modify the freight amount. Generate Freight Order for Returns You can generate a supplier direct return line automatically for a supplier direct delivery, when you complete the order or activity. Copy Freight Invoicing Information to Direct Return Line If this check box is selected, Infor LN copies the freight invoicing details from the Supplier Direct Delivery line to supplier direct return line. Coverage Time In case of contract, quotation, or warranty coverages, the date and time from which these coverages apply to the service order. Total Discount Amount The total amount discounted from the invoice. Estimated Cost Price The estimated cost price of the item. Actual Cost Price The actual cost price of the item. Note Infor LN sets this amount to zero if the Ownership field is set to Customer Owned. Actual Purchase Amount The actual purchase invoice amount in Finance is posted as Actual Purchase Amount on the material cost line. Repair Warranty If this check box is selected, the cost line is covered by a repair warranty. Repair Warranty If the service order activity is covered by a repair warranty and the Repair Warranty check box is selected, the sales amount covered by the repair warranty appears in this field. Warranty If this check box is selected, the cost line is covered by an active warranty. Warranty If the service order activity's item is covered by an active warranty and the Warranty check box is selected, the sales amount covered by the warranty appears here. Contract Coverage If this check box is selected, the cost line is covered by an active contract. Contract If the Installation group on the service order is covered by a service contract and the Contract Coverage check box is selected, this field displays the sales amount that is covered by the service contract. Quotation If this check box is selected, the cost line is covered by a quotation. Quotation If the service order is generated from a service-order quotation to which terms are linked, and the Quotation check box is selected, this field displays the sales amount that is covered by the service-order's quotation. Sales Amount Field Change Orders If the service order is generated from a field change order (FCO), this field displays the sales amount that is covered by the FCO. Item The code of the item required for the service order. Discount Policy The policy applicable for discounts. Allowed values Discount Policy Multilevel Discounts If this check box is selected, Infor LN indicates that more than one discount is defined using the Line Discounts... option. Total Discount Amount Total discount amount provided for the material cost line. Last Transaction Date Actual Cost Line The date and time when the cost line data is last modified. VAT Based On If this check box is selected, VAT calculation is based on goods or services. Allowed values VAT Based on Tax Classification An attribute of order header and order lines that you can use to define tax exceptions for the transactions. Infor LN retrieves the default tax classification from the invoice-from and invoice-to business partners. Description The description or name of the code. Exempt The cost line exempted from tax classification. BP Tax Number The tax number of the business partner. Tax Exemption Certificate The tax exemption certificate number. Tax Exemption Reason The reason why the sold-to business partner or your company is exempt from sales tax. Invoice Number The sales invoice. Transaction Type Type of invoice sent to customer related to field purchase. Invoice Date The date and time of the sales invoice. Financial Company The code of the financial company. Posting Date The date on which the cost line’s invoice is posted from the Invoicing module in Invoicing to the General Ledger module in Financials. Document Document related to field purchase. Transaction Type Type of invoice sent to customer related to field purchase. Line Line related to field purchase. Financial Company Financial company of invoice sent to customer related to field purchase. Sequence The value in this field is defaulted when the cost line is booked from the Transactions (tfgld1101m000) session in Financials. Business Partner The name of the business partner. The inventory supply for the service order line must be allocated and/or hard pegged to the sold-to BP. Description The description or name of the code. Business Object Type The type of business object. Example service order. Allowed values Allocated to Business Object Type Business Object The identifier of the business object. Example service order number. Business Object Reference The reference to the business object. Example the line number of the service order. Actual Warehouse The warehouse from which the item is delivered. Allocated to Quantity The inventory that is allocated in the warehouse as specified in the service order. Demand Pegged to Quantity The total quantity of supply orders that is hard pegged and will be received in the Warehouse, expressed in the sales unit. This quantity is hard pegged to the service order cost line. Unallocated Quantity The inventory of the item available in the warehouse that can be allocated to service order. Unallocated Quantity The inventory of the item available in the warehouse that can be allocated to service order, measured in inventory unit. Infor LN calculates the quantity based on the unit specified in the Item - General (tcibd0101s000) session. Inventory Units The inventory unit in which the item is measured. Example are piece, kilogram, box of 12, or meter. Hard Pegged to Quantity The total quantity of supply orders that is hard pegged and received in the warehouse, measured in the inventory unit. Infor LN calculates the quantity based on the unit specified in the Item - General (tcibd0101s000) session. Unallocated Quantity The inventory of the item available in the warehouse that can be allocated to service order, measured in inventory unit. Infor LN calculates the quantity based on the unit specified in the Item - General (tcibd0101s000) session. Serial The serial number of the item required for the service order. Description The description or name of the code. Reference Item The PCS project item or a standard item. The reference item is referred to generate a customized item by creating a new PCS project for the sold-to business partner specified on the service order header. You can also link the reference item, as a project part, to an existing PCS project for the Sold-to BP specified on the service order header. The reference item can belong to the PCS project of any business partner. Estimated Quantity If the cost line was first entered in the Service Order Estimated Material Costs (tssoc2120m000) session, and copied to this session, the estimated quantity is the quantity of the item estimated to be required for the service order. Estimated Warehouse The warehouse from which the item must be delivered. Cost Component The cost line's cost component. Description The description or name of the code. To be Delivered Quantity The quantity of the item that must be delivered. Note If you specify a value in this field, and the Delivery Type is set to From Warehouse or From Warehouse in Car or From Warehouse by Transport or To Warehouse or To Warehouse by Transport, the issue procedure is initiated in Infor LN Warehousing, after the cost line is saved . Cumulative Quantity The actual quantity of materials delivered. Engineering Item Revision The engineering item code of the item required for the service order. Delivery Type The method by which the required materials are delivered. Allowed values Delivery Type Return Reason The code of the return reason. Description The description or name of the code. Service Kit The code of the service kit. Ownership The ownership of the service item. Allowed values Company Owned Customer Owned Note This field is applicable only if the Ownership External check box is selected in the Implemented Software Components (tccom0100s000) session. Infor LN defaults this value from: the Resource Requirements (tsacm2120m000) session, if the material cost line is created based on the reference activity linked to the service order activity. the Planned Activity - Material Requirements (tsspc2110m000) session, if the material cost line is created based on the planned activity. the Items - Service (tsmdm2100m000) session, if the material cost line is manually created. You can set this field to Company Owned if: the delivery type is not a warehouse issue. You can set this field to Customer Owned only if: the order is not an internal service order the Delivery Type field is not set to the following values: From Service Kit From Service Inventory By Purchase Order By Field Purchase Supplier Direct Delivery Supplier Direct Return From Dealer's Inventory This field is defaulted to Company Owned if the Return unconsumed Items to Warehouse check box is selected. You cannot modify this value. Return unconsumed Items Direct to Supplier If this check box is selected, the quantity returned on the Supplier Direct Delivery material line must reach the supplier or reach the service company warehouse. Return unconsumed Items to Warehouse If this check box is selected, a material line is created for material that must be returned to the warehouse. Mandatory Return The dealer must return the spare parts to the original equipment manufacturer (OEM). You cannot cost the claim line that is linked to this cost line till the spare parts are not returned by the dealer. Actual Warehouse The warehouse from which the item is delivered. Description The description or name of the code. Lot Selection The item's delivery conditions in case the cost line item is a lot item. Note You can only maintain this field if all the following conditions are met: The Lot Tracking check box in the Items - Warehousing (whwmd4500m000) session is selected for the cost line's item. The delivery type is From Warehouse, From Warehouse in Car, From Warehouse by Transport, or From Service Kit. The actual quantity is 0. Lot The lot code that is used for material deliveries of the cost line's item (when subject to lot control). Note You can only maintain this field if the Lot Selection field is set to Specific. On Hand The inventory on hand of the item listed in the Warehouse - Item Inventory (whwmd2515m000) session. On Order The inventory on order listed for the item in the Warehouse - Item Inventory (whwmd2115s000) session. Allocated The allocated inventory of the item listed in the Warehouse - Item Inventory (whwmd2515m000) session. Committed The inventory that is committed for the item. Shipping Address The ship-to business partner's address code. Description The description or name of the code. Related Line The service order's cost line (in this session) for which excess materials (items) are returned, If the cost line is for the return of non-consumed items Default value In the Service Order Parameters (tssoc0100m000) session, if you select any of the check boxes in the Generate Return Deliveries for unconsumed Items section, this field is filled with the issued material line during the generation of return deliveries for the non-consumed items. Replacement For The line number (in the service order) of the serialized item that replaces other serialized item. Estimated Sales Price The estimated sales price of the material cost line. Currency The currency to express the estimated sales price. Sales Price The sales price for one of the item's sales unit. Note Infor LN sets this amount to zero if the Ownership field is set to Customer Owned. Price Origin The origin of the sales price. Allowed values Price Origin Total Sales Amount The total sales amount of the material cost line. Total Cost Amount This total cost amount for the cost line, determined by the equation:
    actual quantity * cost price
Currency The currency used to express the total cost amount. Sales Amount Goodwill The amount that the exempted for the customer. This amount cannot be classified by the coverage amounts such as repair warranty, warranty, contract, FCO, or quotation. If negative, Infor LN adds the amount to the Net Sales Amount of the cost line. Cost Amount Goodwill The cost amount of the actual cost line that is not covered by other cost types for deduction from the Total Cost Amount. Note If the Sales Amount Goodwill is specified, the corresponding percentage is deducted from this amount. Invoice Sales Amount The cost line's sales amount that can be invoiced, as determined by the following equation: Total Sales Amount- Warranty - Contract - Quotation - FCO - Other Costs Invoice Cost Amount The invoice cost amount of the cost line sent to the customer. Invoice Cost Amount is calculated by using the following formula:
    Invoice Cost Amount = Total Cost Amount - Warranty - Contract
         - Quotation - FCO - other costs.
Discount Percentage The percentage discounted from the value in the cost line's Net Sales Amount. If you enter a value in this field, Infor LN calculates the discount in the sales currency and displays the amount in the Discount Amount field. Note Infor LN sets this amount to zero if the Ownership field is set to Customer Owned. Discount Amount You can use this field in the following ways: If you enter a value in the Discount Percentage field, this field displays the discount amount in the sales currency, which is discounted from the invoice. If you leave the Discount Percentage field empty, in this field you can enter the amount (in the sales currency) to be discounted from the invoice. The Discount Percentage field will display 0. Note Infor LN sets this amount to zero if the Ownership field is set to Customer Owned. Net Sales Amount The amount the customer is invoiced for the cost line. Print on Invoice The print options for the cost line when the invoice amount is zero. Note This field is set to No Invoice if the Ownership field is set to Customer Owned. Allocation and Hard Pegging Type The allocation and hard pegging type. Infor LN allocates the inventory for a specific demand. Infor LN uses the item specifications to match the demand and supply of inventory. Reference A reference code to which the inventory is allocated. Infor LN can use the inventory only for an order with the same reference number. Use Unallocated Inventory If this check box is selected, Infor LN Enterprise Planning uses unallocated inventory to match and meet the inventory demand and supply. Buy-from BP The code of the buy-from business partner who is the preferred supplier of the item. Description The description or name of the code. Planned Delivery Time The date on which the non-used materials are expected back in the warehouse. Planned Receipt Time The planned receipt date and time of the goods at the destination. Actual Delivery Time The actual date on which the non-used materials are delivered back in the warehouse. Actual Receipt Time The actual receipt date and time of the goods at the destination. Tax Country The tax country that applies to the cost line. Description The description or name of the code. Tax Number The tax number of the service provider. Tax Code The tax code applicable for the cost line. Business Partner Tax Country The tax country of the business partner. Description The description or name of the code. Effectivity Unit The code of the effectivity unit. Description The description or name of the code. |