| # Function: Supplier performance management Supplier performance management involves ranking and monitoring suppliers in the existing supplier base, based on objective and subjective sets of criteria. Process: Manage supplier performance (code: MSU02a) The objective of this process is to rank and monitor the performance of suppliers in the existing business partner table. This process is carried out to assess supplier performance based on such issues as the following: Product quality Delivery time Quantity Presales and after-sales service Willingness to print purchase order numbers on their packing slips. Supplier performance can periodically be compared with agreed performance levels. This process will be carried out in the objective-scoring scheme. Based on questionnaires, you can also take subjective criteria into account. The last step of the process is the vendor rating update. This process results in a classification of suppliers, based on monitored supplier performance. Assumptions: No assumptions apply in this case. IT support: LN Order Management, Purchase Control, Vendor Rating |