<?xml version="1.0" encoding="utf-8"?>
<ManualTopic ID="/baanerp/ts/onlinemanual/000013" xml:lang="en">
	<Header>
		<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Warranties</Title>
		<Keyword><Level1>Warranties</Level1>
		</Keyword>
		<Keyword><Level1>Terms</Level1>
		</Keyword>
	</Header>
	<GeneralSection><Paragraph>A <Link href="/baanerp/ts/glossary/glossary#Warranty.ts" role="glossary">warranty</Link> can be created in the <GUIRef href="/baanerp/ts/ctm/tsctm0120m000" role="session">Warranties (tsctm0120m000)</GUIRef> session. The warranty that you create in this session is a sort of template.</Paragraph>
		<List><ListIntro>You can link the warranty to:</ListIntro>
			<ListItem>A <Link href="/baanerp/ts/glossary/glossary#000014" role="glossary">service item</Link> in the <GUIRef href="/baanerp/ts/mdm/tsmdm2100m000" role="session">Items - Service (tsmdm2100m000)</GUIRef> session.</ListItem>
			<ListItem>A <Link href="/baanerp/ts/glossary/glossary#Objects.ts" role="glossary">serialized item</Link> in the <GUIRef href="/baanerp/ts/cfg/tscfg2100m000" role="session">Serialized Items (tscfg2100m000)</GUIRef> session.</ListItem>
		</List>
		<Paragraph>SSA ERP uses the warranty that is linked to the service item as default for the serialized item's warranty.</Paragraph>
		<Paragraph>A warranty becomes active when it is linked to a serialized item and the delivery date or operational date of the serialized item is filled. The duration of the warranty can still be changed, but SSA ERP gives a message saying that the change affects the warranty terms. The warranty type, the operational date, or the delivery date determines the start date of the warranty. The warranty term with the longest validity duration determines the expiry date of the serialized item's warranty.</Paragraph>
		<List><ListIntro>In the <GUIRef href="/baanerp/ts/ctm/tsctm0120m000" role="session">Warranties (tsctm0120m000)</GUIRef> details session, you can define the following:</ListIntro>
			<ListItem>Terms effectivty</ListItem>
			<ListItem>Warranty type</ListItem>
			<ListItem>Currency</ListItem>
			<ListItem>Template validity</ListItem>
		</List>
		<List><ListIntro>After you define the warranty terms, on the <GUIRef href="" role="menu">Specific</GUIRef> menu, choose <GUIRef href="/baanerp/ts/ctm/tsctm0120m000#coverage" role="form command">Coverage Terms</GUIRef>. In the <GUIRef href="/baanerp/ts/ctm/tsctm1120m500" role="session">Warranty Coverage Terms (tsctm1120m500)</GUIRef> session, you can define the warranty's coverage terms, including:</ListIntro>
			<ListItem><Link href="/baanerp/ts/glossary/glossary#000390" role="glossary">Coverage type</Link>
			</ListItem>
			<ListItem><Link href="/baanerp/ts/glossary/glossary#000070" role="glossary">Term type</Link>
			</ListItem>
			<ListItem><Link href="/baanerp/ts/glossary/glossary#000083" role="glossary">Cost-covering method</Link>
			</ListItem>
			<ListItem>Term phasing data</ListItem>
			<ListItem>Cost and sales amounts (For serialized items only).</ListItem>
		</List>
		<Paragraph>If you link a warranty to a (top) serialized item, the above-mentioned terms also apply to the (top) serialized item and the serialized items in the <Link href="/baanerp/ts/glossary/glossary#000310" role="glossary">physical breakdown</Link>. The warranty terms of the (top) serialized item can be customized.</Paragraph>
		<GeneralSection><SectionTitle>To customize a serialized item's warranty terms</SectionTitle>
			<ProcedureList><ListItem>In the <GUIRef href="/baanerp/ts/cfg/tscfg2100m000" role="session">Serialized Items (tscfg2100m000)</GUIRef> session, doubleclick the appropriate serialized item line.</ListItem>
				<ListItem>In the details session, on the <GUIRef href="" role="manual">Service Control</GUIRef> tab, click the <GUIRef href="" role="manual">...</GUIRef> button next to the <GUIRef href="" role="manual">Warranty</GUIRef> field, then add, change, or delete terms.</ListItem>
			</ProcedureList>
		</GeneralSection>
	</GeneralSection>
</ManualTopic>
