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<ManualTopic ID="/baanerp/ts/onlinemanual/000306" xml:lang="en">
	<Header>
		<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service contract changes</Title>
		<Keyword><Level1>Change active service contracts</Level1>
		</Keyword>
		<Keyword><Level1>Active service contracts</Level1>
			<Level2>change</Level2>
		</Keyword>
	</Header>
	<GeneralSection><Paragraph>You cannot change active service contracts in the same way you would change service contracts with the status <GUIRef href="/baanerp/ts/domains/ctm.scon#free" role="enum">Free</GUIRef>. In <GUIRef href="/baanerp/ts" role="package">Service</GUIRef>, you can make changes to an active service contract based on the following types of change:</Paragraph>
		<TABLE border="1" cellpadding="0" cellspacing="0"><TBODY><TR><TD width="122" valign="top" align="left">  <Link href="/baanerp/ts/glossary/glossary#000378" role="glossary">Renewal</Link>
					</TD>
					<TD width="480">You can renew an active or expired service contract. Renewal enables you to update the expiry date of a service contract. The contract <Link href="/baanerp/ts/glossary/glossary#CoveraTerms.ts" role="glossary">coverage terms</Link> remain unaffected.</TD>
				</TR>
				<TR><TD width="122" valign="top" align="left">  <Link href="/baanerp/ts/glossary/glossary#000377" role="glossary">Indexation</Link>
					</TD>
					<TD width="480">Regardless of the invoicing terms, you can apply indexation to an active service contract. The indexation is always calculated over the remaining installments that are not invoiced yet.</TD>
				</TR>
				<TR><TD width="122" valign="top" align="left">  <Link href="/baanerp/ts/glossary/glossary#000376" role="glossary">Incidental Changes</Link>
					</TD>
					<TD width="480">You can make incidental changes to an active service contract. These changes can be required by, for example, inclusion or exclusion of configurations covered, <Link href="/baanerp/ts/glossary/glossary#000401" role="glossary">add-ons</Link>, changes in terms and conditions, an additional activity in the maintenance plan, and so on.</TD>
				</TR>
			</TBODY>
		</TABLE>
	</GeneralSection>
	<RelatedTopics><SectionTitle>Related topics</SectionTitle>
		<RelTopic><Link href="/baanerp/ts/onlinemanual/000313" role="manual">Contract renewal</Link>
		</RelTopic>
		<RelTopic><Link href="/baanerp/ts/onlinemanual/000314" role="manual">Indexation</Link>
		</RelTopic>
		<RelTopic><Link href="/baanerp/ts/onlinemanual/000315" role="manual">Incidental changes</Link>
		</RelTopic>
		<RelTopic><Link href="/baanerp/ts/onlinemanual/000363" role="manual">To make changes to a single contract</Link>
		</RelTopic>
		<RelTopic><Link href="/baanerp/ts/onlinemanual/000361" role="manual">To renew multiple contracts</Link>
		</RelTopic>
		<RelTopic><Link href="/baanerp/ts/onlinemanual/000362" role="manual">To apply indexation to multiple contracts</Link>
		</RelTopic>
	</RelatedTopics>
</ManualTopic>
