<?xml version="1.0" encoding="utf-8"?>
<Session ID="/baanerp/ts/soc/tssoc2110m000" xml:lang="en">
	<Header>
		<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Order Activities (tssoc2110m000)</Title>
	</Header>
	<HelpTopic xml:lang="en-US"><AimSection><Paragraph>Use this session to view and maintain the activities of a selected service order.</Paragraph>
		</AimSection>
		<RelatedTopics><SectionTitle>Related topics</SectionTitle>
			<RelTopic><Link href="/baanerp/ts/onlinemanual/000053" role="manual">To complete service order activities</Link>
			</RelTopic>
		</RelatedTopics>
	</HelpTopic>
	<Fields><FieldHelp ID="tssoc210.orno"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Order</Title>
			</Header>
			<FuncDesc>The (number of the) service order for which the activities are listed.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="order.desc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Description</Title>
			</Header>
			<FuncDesc>If the service order is created for an external customer, this field displays the name of the <Link href="/baanerp/tc/glossary/glossary#SoldtoBusine.tc" role="glossary">sold-to business partner</Link>.</FuncDesc>
			<SimpleSection><Paragraph>If the service order is created for an <Link href="/baanerp/tc/glossary/glossary#000074" role="glossary">internal business partner</Link>, this field displays the description of the service department that carries out the service order.</Paragraph>
			</SimpleSection>
		</FieldHelp>
		<FieldHelp ID="tssoc200.osta"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Order Status</Title>
			</Header>
			<FuncDesc>The service order's current status.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc210.acln"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Activity Line Number</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/ts/glossary/glossary#000046" role="glossary">service-order activity line</Link>
			</FuncDesc>
			<DefaultValue><SectionTitle>Default value</SectionTitle>
				<List><ListItem><Link href="/baanerp/ts/onlinemanual/000068" role="manual">Numbering</Link>
					</ListItem>
				</List>
			</DefaultValue>
			<SimpleSection><Paragraph>The activity-line number enables you to define more than one activity for a service order.</Paragraph>
			</SimpleSection>
		</FieldHelp>
		<FieldHelp ID="tssoc210.asta"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Activity Status</Title>
			</Header>
			<FuncDesc>The current status of the service order activity.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc210.crac"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Reference Activity</Title>
			</Header>
			<FuncDesc>The (code of the) reference activity listed for the service order.</FuncDesc>
			<SimpleSection><Paragraph>If the reference activity has an inspection template (maintained in the <GUIRef href="/baanerp/ts/acm/tsacm3160m000" role="session">Inspection Templates (tsacm3160m000)</GUIRef> session), the inspection template's measurements are used to add inspection lines in the <GUIRef href="/baanerp/ts/soc/tssoc2550m000" role="session">Inspections (tssoc2550m000)</GUIRef> session, for the service order.</Paragraph>
			</SimpleSection>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>Any requirements (material, labor, other) listed for the reference activity are added to the cost lines of the service order.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="activity.engineer"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Engineer</Title>
			</Header>
			<FuncDesc>The employee who carries out the service order activity.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<List><ListItem>The default value is the service engineer specified for the service order.</ListItem>
					<ListItem>You can view the service engineers allocated to service orders and activities in the <GUIRef href="/baanerp/ts/soc/tssoc2105m000" role="session">Service Engineer Assignments (tssoc2105m000)</GUIRef> session.</ListItem>
				</List>
			</Note>
		</FieldHelp>
		<FieldHelp ID="work.centre"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Center</Title>
			</Header>
			<FuncDesc>The (code of the) service department assigned to carry out the service order activity.</FuncDesc>
			<DefaultValue><SectionTitle>Default value</SectionTitle>
				<Paragraph>The service department specified for the service order in the <GUIRef href="/baanerp/ts/soc/tssoc2100m000" role="session">Service Orders (tssoc2100m000)</GUIRef> session.</Paragraph>
			</DefaultValue>
		</FieldHelp>
		<FieldHelp ID="tssoc210.desc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Description</Title>
			</Header>
			<FuncDesc>A brief description of the service order activity.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc210.sear"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Search Argument</Title>
			</Header>
			<FuncDesc>The service order activity's <Link href="/baanerp/ts/glossary/glossary#000082" role="glossary">search key</Link>.</FuncDesc>
			<RelatedTopics><SectionTitle>Related topics</SectionTitle>
				<RelTopic><Link href="/baanerp/basictasks/000010" role="manual">To use search keys</Link>
				</RelTopic>
			</RelatedTopics>
		</FieldHelp>
		<FieldHelp ID="txta.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Activity Text</Title>
			</Header>
			<FuncDesc>If this check box is selected, a text is present.</FuncDesc>
			<RelatedTopics><SectionTitle>Related topics</SectionTitle>
				<RelTopic><Link href="/baanerp/basictasks/000007" role="manual">To use texts</Link>
				</RelTopic>
			</RelatedTopics>
		</FieldHelp>
		<FieldHelp ID="tssoc210.actg"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Activity Group</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/ts/glossary/glossary#ActiviGroup.ts" role="glossary">activity group</Link>. The Activity Group can be used only if the parameter in Activiity Management <GUIRef href="/baanerp/ts/acm/tsacm0100m000#tsacm000.uagr" role="formfield">Use Activity Groups</GUIRef> field is ON.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc210.cstp"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Type</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/ts/glossary/glossary#ServicType.ts" role="glossary">service type</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="g.gen.def.assign"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Gen. Default Assignment</Title>
			</Header>
			<FuncDesc>If this check box is selected, it indicates if a service order activity is to be executed by the engineer, which is filled on the service order header or that more engineers are required for the execution. Default value is Yes.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc210.cctp"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Coverage Type</Title>
			</Header>
			<FuncDesc>The (code of the) service order activity's <Link href="/baanerp/ts/glossary/glossary#000390" role="glossary">coverage type</Link>.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc210.clst"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Cluster</Title>
			</Header>
			<FuncDesc>The cluster to which the item (on which the service order activity is carried out) belongs.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc210.item"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Item</Title>
			</Header>
			<FuncDesc>The item on which the service order activity is carried out.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc210.sern"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Serial Number</Title>
			</Header>
			<FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#SerialNumber.ts" role="glossary">serial number</Link> of the item on which the activity is carried out.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="effec.unit"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Effectivity Unit</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/tc/glossary/glossary#000304" role="glossary">effectivity unit</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tscfg200.srbp"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Alternate Serial Number</Title>
			</Header>
			<FuncDesc>The serialized item's <Link href="/baanerp/ts/glossary/glossary#000342" role="glossary">BP identification</Link> number.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>You can specify this number in the <GUIRef href="/baanerp/ts/cfg/tscfg2100m000" role="session">Serialized Items (tscfg2100m000)</GUIRef> details session.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tssoc210.dbfc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Downtime Ratio</Title>
			</Header>
			<FuncDesc>The activity's <Link href="/baanerp/ts/glossary/glossary#000026" role="glossary">downtime ratio</Link>.</FuncDesc>
			<DefaultValue><SectionTitle>Default value</SectionTitle>
				<Paragraph>The downtime ratio specified for the reference activity in the <GUIRef href="/baanerp/ts/acm/tsacm1101m000" role="session">Reference Activities (tsacm1101m000)</GUIRef> details session.</Paragraph>
			</DefaultValue>
		</FieldHelp>
		<FieldHelp ID="tssoc210.vtbo"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">VAT Based On</Title>
			</Header>
			<FuncDesc>Select the appropriate option:</FuncDesc>
			<SimpleSection><Paragraph><GUIRef href="" role="manual">VAT based on Services</GUIRef>
				</Paragraph>
				<Paragraph>Service tax rules will apply.</Paragraph>
				<Paragraph><GUIRef href="" role="manual">VAT based on Goods</GUIRef>
				</Paragraph>
				<Paragraph>Goods tax rules will apply.</Paragraph>
			</SimpleSection>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>Depending on the option chosen, SSA ERP will determine defaults for the <Link href="/baanerp/tc/glossary/glossary#000337" role="glossary">tax country</Link> and the <Link href="/baanerp/ec/glossary/glossary#000036" role="glossary">tax code</Link>.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tssoc210.csco"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Contract</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/ts/glossary/glossary#ServicContra.ts" role="glossary">service contract</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc210.acdu"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Activity Duration</Title>
			</Header>
			<FuncDesc>The amount of time it takes to carry out the activity.</FuncDesc>
			<DefaultValue><SectionTitle>Default value</SectionTitle>
				<Paragraph>The duration specified for the reference activity, in the <GUIRef href="/baanerp/ts/acm/tsacm1101m000" role="session">Reference Activities (tsacm1101m000)</GUIRef> details session.</Paragraph>
				<List><ListItem>All activity durations listed for the service order are added up to give the order duration of the service order.</ListItem>
				</List>
			</DefaultValue>
			<Note><SectionTitle>Note</SectionTitle>
				<List><ListItem>You can only maintain this field if the activity's status is <GUIRef href="/baanerp/ts/domains/soc.osta#free" role="enum">Free</GUIRef>, <GUIRef href="/baanerp/ts/domains/soc.osta#planned" role="enum">Planned</GUIRef>, or <GUIRef href="/baanerp/ts/domains/soc.osta#released" role="enum">Released</GUIRef>.</ListItem>
					<ListItem>If labor cost lines are linked to the service order activity, the total of all durations specified in these lines will be displayed here when you click <GUIRef href="" role="manual">Recalculate</GUIRef>.</ListItem>
				</List>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tsmdm000.untd"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Activity Duration</Title>
			</Header>
			<FuncDesc>The unit used to express the activity's duration.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc210.pstm"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Planned Start Time</Title>
			</Header>
			<FuncDesc>The time planned for the activity to start.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<List><ListItem>The value in this field cannot be greater than the <GUIRef href="/baanerp/ts/soc/tssoc2110m000#tssoc210.estm" role="formfield">Earliest Start Time</GUIRef>.</ListItem>
					<ListItem>This field is enabled only for the service order activities with the status <GUIRef href="/baanerp/ts/domains/soc.osta#free" role="enum">Free</GUIRef>, <GUIRef href="/baanerp/ts/domains/soc.osta#planned" role="enum">Planned</GUIRef>, or <GUIRef href="/baanerp/ts/domains/soc.osta#released" role="enum">Released</GUIRef>.</ListItem>
				</List>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tssoc210.pftm"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Planned Finish Time</Title>
			</Header>
			<FuncDesc>The time planned for the service order activity to finish.</FuncDesc>
			<SimpleSection></SimpleSection>
			<Note><SectionTitle>Note</SectionTitle>
				<List><ListItem>The value in this field cannot be greater than the <GUIRef href="/baanerp/ts/soc/tssoc2110m000#tssoc210.lftm" role="formfield">Latest Finish Time</GUIRef>.</ListItem>
					<ListItem>This field is enabled only for the service order activities with the status <GUIRef href="/baanerp/ts/domains/soc.osta#free" role="enum">Free</GUIRef>, <GUIRef href="/baanerp/ts/domains/soc.osta#planned" role="enum">Planned</GUIRef>, or <GUIRef href="/baanerp/ts/domains/soc.osta#released" role="enum">Released</GUIRef>.</ListItem>
				</List>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tssoc210.estm"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Earliest Start Time</Title>
			</Header>
			<FuncDesc>The earliest time that any physical machinations required by the service order activity, can be started. For example, delivery of the required materials.</FuncDesc>
			<SimpleSection><List><ListItem>You can maintain this field if the activity's status is <GUIRef href="/baanerp/ts/domains/soc.osta#free" role="enum">Free</GUIRef> or <GUIRef href="/baanerp/ts/domains/soc.osta#planned" role="enum">Planned</GUIRef>. If the value you enter in this field is earlier than the <Link href="/baanerp/ts/soc/tssoc2100m000#tssoc200.lftm" role="fieldhelp">Latest Finish Time</Link> of the service order, SSA ERP updates the service order's <GUIRef href="/baanerp/ts/soc/tssoc2110m000#tssoc210.estm" role="formfield">Earliest Start Time</GUIRef> with this value.</ListItem>
				</List>
			</SimpleSection>
			<Note><SectionTitle>Note</SectionTitle>
				<List><ListIntro>You cannot maintain this field if the activity is generated from:</ListIntro>
					<ListItem>A call in the <GUIRef href="/baanerp/ts/clm" role="module">Call Management</GUIRef> module.</ListItem>
					<ListItem>A planned activity in the <GUIRef href="/baanerp/ts/spc" role="module">Service Planning &amp; Concepts</GUIRef> module.</ListItem>
				</List>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tssoc210.lftm"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Latest Finish Time</Title>
			</Header>
			<FuncDesc>The time at which any physical machinations required by the service order activity must be finished, for example, the return of unused materials to the warehouse.</FuncDesc>
			<SimpleSection><List><ListItem>You can maintain this field if the activity's status is <GUIRef href="/baanerp/ts/domains/soc.osta#free" role="enum">Free</GUIRef>, <GUIRef href="/baanerp/ts/domains/soc.osta#planned" role="enum">Planned</GUIRef> or <GUIRef href="/baanerp/ts/domains/soc.osta#released" role="enum">Released</GUIRef>. If you enter a value in this field that is later than the <GUIRef href="/baanerp/ts/soc/tssoc2110m000#tssoc210.lftm" role="formfield">Latest Finish Time</GUIRef> of the service order, SSA ERP updates the service order's <GUIRef href="/baanerp/ts/soc/tssoc2110m000#tssoc210.lftm" role="formfield">Latest Finish Time</GUIRef> with this value.</ListItem>
				</List>
			</SimpleSection>
			<Note><SectionTitle>Note</SectionTitle>
				<List><ListIntro>You cannot maintain this field if the activity is generated from:</ListIntro>
					<ListItem>A call in the <GUIRef href="/baanerp/ts/clm" role="module">Call Management</GUIRef> module.</ListItem>
					<ListItem>A planned activity in the <GUIRef href="/baanerp/ts/spc" role="module">Service Planning &amp; Concepts</GUIRef> module.</ListItem>
				</List>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tssoc210.appo"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Appointment</Title>
			</Header>
			<FuncDesc>If this check box is selected, an appointment to carry out the service order activity for the Sold-to BP (customer) has been made.</FuncDesc>
			<RelatedTopics><SectionTitle>Related topics</SectionTitle>
				<RelTopic><Link href="/baanerp/ts/onlinemanual/000072" role="manual">To define appointments for service orders</Link>
				</RelTopic>
			</RelatedTopics>
		</FieldHelp>
		<FieldHelp ID="tsclm100.egct"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Latest Solution Start Time</Title>
			</Header>
			<FuncDesc>If the service order activity is generated from a call transferred from <GUIRef href="/baanerp/ts/clm" role="module">Call Management</GUIRef>, this field displays the time by which the support engineer must have started solving the call, which is determined in the <GUIRef href="/baanerp/ts/clm/tsclm1500m000" role="session">Calls (tsclm1500m000)</GUIRef> session.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsclm100.svct"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Latest Sol. Finish Time</Title>
			</Header>
			<FuncDesc>If the service order activity is generated from a call transferred from <GUIRef href="/baanerp/ts/clm" role="module">Call Management</GUIRef>, this field displays the time by which the support engineer must have finished solving the call, determined in the <GUIRef href="/baanerp/ts/clm/tsclm1100m000" role="session">Call (tsclm1100m000)</GUIRef> session.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="srcl.desc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Coverage Period</Title>
			</Header>
			<FuncDesc>The times, or business hours, that the call center is contracted to provide support for the customer.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>This field is applicable when the Service Order is originated from a Service Call.</Paragraph>
				<Paragraph>This field contains the calender description from the <Link href="/baanerp/tc/ccp/tcccp0110m000" role="manual">Calendars (tcccp0110m000)</Link> session which is used to calculate the latest solution start time and latest solution finish time.</Paragraph>
				<Paragraph>The calender description is taken from one of these :</Paragraph>
				<List><ListItem>The coverage time calender of the contract / warranty / helpdesk cost terms.</ListItem>
				</List>
				<List><ListItem>The Sold-to BP's calender.</ListItem>
				</List>
				<List><ListItem>The coverage time calender linked to the <GUIRef href="" role="manual">response time</GUIRef> present in the <Link href="/baanerp/ts/clm/tsclm0100m000" role="session">Call Parameters (tsclm0100m000)</Link> session.</ListItem>
				</List>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tssoc210.astm"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Execution Start Time</Title>
			</Header>
			<FuncDesc>The time when the service order activity was actually started.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>You can only maintain this field if the order status is <GUIRef href="/baanerp/ts/domains/soc.osta#released" role="enum">Released</GUIRef>.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tssoc210.aftm"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Execution Finish Time</Title>
			</Header>
			<FuncDesc>The time when the service order activity was actually finished.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>You can only maintain this field if the order status is <GUIRef href="/baanerp/ts/domains/soc.osta#released" role="enum">Released</GUIRef>.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tssoc210.cvtm"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Coverage Time</Title>
			</Header>
			<FuncDesc>If a warranty or contract is valid for the item on the date displayed in this field, the service order activity's costs are covered by the valid contract or valid warranty.</FuncDesc>
			<DefaultValue><SectionTitle>Default value</SectionTitle>
				<List><ListItem>For service orders generated from the <GUIRef href="/baanerp/ts/clm" role="module">Call Management</GUIRef> module, the date when the call is reported.</ListItem>
					<ListItem>For service orders generated from the <GUIRef href="/baanerp/ts/spc" role="module">Service Planning &amp; Concepts</GUIRef> module, the earliest start date of the planned activity.</ListItem>
					<ListItem>For manually defined orders, you can maintain this field if the activity status is <GUIRef href="/baanerp/ts/domains/soc.osta#free" role="enum">Free</GUIRef>, or <GUIRef href="/baanerp/ts/domains/soc.osta#planned" role="enum">Planned</GUIRef>. The default value is the service order's planned start time.</ListItem>
				</List>
			</DefaultValue>
		</FieldHelp>
		<FieldHelp ID="tssoc210.bfbp"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Buy-from BP</Title>
			</Header>
			<FuncDesc>The code of the <Link href="/baanerp/tc/glossary/glossary#BuyfroBusine.tc" role="glossary">buy-from business partner</Link> who carries out any subcontract work required by the service order activity.</FuncDesc>
			<DefaultValue><SectionTitle>Default value</SectionTitle>
				<Paragraph>The buy-from business partner selected for the reference activity in the <GUIRef href="/baanerp/ts/acm/tsacm1101m000" role="session">Reference Activities (tsacm1101m000)</GUIRef> details session.</Paragraph>
			</DefaultValue>
		</FieldHelp>
		<FieldHelp ID="tccom100.nama"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Buy-from BP</Title>
			</Header>
			<FuncDesc>The name of the buy-from business partner.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc210.sbit"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service/Cost Item</Title>
			</Header>
			<FuncDesc>The <Link href="/baanerp/td/glossary/glossary#000156" role="glossary">service item</Link> code, or <Link href="/baanerp/tc/glossary/glossary#000059" role="glossary">cost item</Link> code, used to itemize the subcontact work carried out for the reference activity.</FuncDesc>
			<DefaultValue><SectionTitle>Default value</SectionTitle>
				<Paragraph>The item code selected to itemize the subcontact work for the reference activity in the <GUIRef href="/baanerp/ts/acm/tsacm1101m000" role="session">Reference Activities (tsacm1101m000)</GUIRef> details session.</Paragraph>
			</DefaultValue>
		</FieldHelp>
		<FieldHelp ID="pord"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Purchase Order/ Line</Title>
			</Header>
			<FuncDesc>The <Link href="/baanerp/td/glossary/glossary#PurchaOrders.td" role="glossary">purchase order</Link> of the activity's subcontracted work, which SSA ERP generates when you run <Link href="/baanerp/ts/glossary/glossary#000047" role="glossary">global SRP</Link> for the service order.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>SSA ERP uses the purchase order series you specify in the <GUIRef href="/baanerp/ts/soc/tssoc2260m000" role="session">Run Global SRP (tssoc2260m000)</GUIRef> session to generate the purchase order.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="poln"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">/</Title>
			</Header>
			<FuncDesc>The <Link href="/baanerp/td/glossary/glossary#PurchaOrderL.td" role="glossary">purchase order line</Link> for the activity's required subcontract work.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc210.skla" OtherIDs="tssoc210.sklb tssoc210.sklc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">No. 1/2/3</Title>
			</Header>
			<FuncDesc>The skill required to carry out the service order activity.</FuncDesc>
			<DefaultValue><SectionTitle>Default value</SectionTitle>
				<Paragraph>Required skill listed for the reference activity in the <GUIRef href="/baanerp/ts/acm/tsacm1101m000" role="session">Reference Activities (tsacm1101m000)</GUIRef> details session.</Paragraph>
			</DefaultValue>
		</FieldHelp>
		<FieldHelp ID="tssoc210.cchl"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Checklist</Title>
			</Header>
			<FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#Checklist.ts" role="glossary">checklist</Link> used to carry out the service order activity.</FuncDesc>
			<DefaultValue><SectionTitle>Default value</SectionTitle>
				<Paragraph>The checklist specified for the reference activity in the <GUIRef href="/baanerp/ts/acm/tsacm1101m000" role="session">Reference Activities (tsacm1101m000)</GUIRef> details session.</Paragraph>
			</DefaultValue>
		</FieldHelp>
		<FieldHelp ID="tssoc210.orac"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Planned Activity</Title>
			</Header>
			<FuncDesc>If the service order activity is generated from a maintenance plan's activity in <GUIRef href="/baanerp/ts/spc" role="module">Service Planning &amp; Concepts</GUIRef> module, this field displays the code of the planned activity.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc210.oras"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Planned Activity</Title>
			</Header>
			<FuncDesc>If the service order activity is generated from a maintenance plan's activity in <GUIRef href="/baanerp/ts/spc" role="module">Service Planning &amp; Concepts</GUIRef> module, this field displays the activity sequence number of the planned activity.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc210.fcon"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Field Change Order</Title>
			</Header>
			<FuncDesc>If the service order activity is generated from a <Link href="/baanerp/ts/glossary/glossary#FieldChangeO.ts" role="glossary">field change order (FCO)</Link>, this field displays the number of the FCO that generated the service order activity.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc500.cmdl"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">FCO Item</Title>
			</Header>
			<FuncDesc>FCO item is the item for which the Field Change Order is generated.</FuncDesc>
			<RelatedTopics><SectionTitle>Related topics</SectionTitle>
				<RelTopic><Link href="/baanerp/ts/soc/tssoc5100m000" role="session">Field Change Orders (tssoc5100m000)</Link> session.</RelTopic>
			</RelatedTopics>
		</FieldHelp>
		<FieldHelp ID="tssoc210.cova"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Actual Value</Title>
			</Header>
			<FuncDesc>The actual <Link href="/baanerp/ts/glossary/glossary#CounteValue.ts" role="glossary">counter value</Link> when the service order activity is carried out.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>You can only maintain this field if the service order activity's status is <GUIRef href="/baanerp/ts/domains/soc.osta#released" role="enum">Released</GUIRef> or <GUIRef href="/baanerp/ts/domains/soc.osta#completed" role="enum">Completed</GUIRef>, and the <Link href="/baanerp/ts/soc/tssoc2110m000#tssoc210.cmea" role="fieldhelp">Measurement</Link> field is entered.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tssoc210.cmea"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Measurement</Title>
			</Header>
			<FuncDesc>The code of the measurement that triggers the service order activity in a <Link href="/baanerp/ts/glossary/glossary#UseBasedMain.ts" role="glossary">use-based maintenance (UBM)</Link> schedule.</FuncDesc>
			<DefaultValue><SectionTitle>Default value</SectionTitle>
				<Paragraph>The measurement specified for the reference activity.</Paragraph>
			</DefaultValue>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>You can only maintain this field if the service order activity status is <GUIRef href="/baanerp/ts/domains/soc.osta#free" role="enum">Free</GUIRef> or <GUIRef href="/baanerp/ts/domains/soc.osta#planned" role="enum">Planned</GUIRef>.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tssoc210.aivl"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Actual Independent Value</Title>
			</Header>
			<FuncDesc>The actual value of the <Link href="/baanerp/ts/glossary/glossary#000049" role="glossary">independent variable</Link> when the service order activity is carried out.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>You can only maintain this field if the service order activity's status is <GUIRef href="/baanerp/ts/domains/soc.osta#released" role="enum">Released</GUIRef> or <GUIRef href="/baanerp/ts/domains/soc.osta#completed" role="enum">Completed</GUIRef>, and the <GUIRef href="/baanerp/ts/soc/tssoc2110m000#tssoc210.cmea" role="formfield">Measurement</GUIRef> field is entered.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tssoc210.nivl"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Norm Value Independent value</Title>
			</Header>
			<FuncDesc>The expected value of the <Link href="/baanerp/ts/glossary/glossary#000049" role="glossary">independent variable</Link> when the dependent variable reaches its <Link href="/baanerp/ts/glossary/glossary#000036" role="glossary">norm value</Link>, which triggers the service order activity.</FuncDesc>
			<DefaultValue><SectionTitle>Default value</SectionTitle>
				<Paragraph>The independent norm value specified for the reference activity's measurement type.</Paragraph>
			</DefaultValue>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>You can only maintain this field if the service order activity's status is <GUIRef href="/baanerp/ts/domains/soc.osta#released" role="enum">Released</GUIRef> or <GUIRef href="/baanerp/ts/domains/soc.osta#completed" role="enum">Completed</GUIRef>, and the <GUIRef href="/baanerp/ts/soc/tssoc2110m000#tssoc210.cmea" role="formfield">Measurement</GUIRef> field is entered.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="unit.ival" OtherIDs="unit.dval"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">[..]</Title>
			</Header>
			<FuncDesc>The units of measure used to express the independent variable's value.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc210.advl"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Actual Dependent Value</Title>
			</Header>
			<FuncDesc>The actual value of the <Link href="/baanerp/ts/glossary/glossary#000032" role="glossary">dependent variable</Link> when the service order activity is carried out.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>You can only maintain this field if the service order activity's status is <GUIRef href="/baanerp/ts/domains/soc.osta#released" role="enum">Released</GUIRef> or <GUIRef href="/baanerp/ts/domains/soc.osta#completed" role="enum">Completed</GUIRef>, and the <GUIRef href="/baanerp/ts/soc/tssoc2110m000#tssoc210.cmea" role="formfield">Measurement</GUIRef> field is entered.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tssoc210.pdvl"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Norm Dependent Value</Title>
			</Header>
			<FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#000036" role="glossary">dependent norm value</Link> that triggers the service order activity.</FuncDesc>
			<DefaultValue><SectionTitle>Default value</SectionTitle>
				<Paragraph>The planned dependent value of the reference activity's measurement type.</Paragraph>
			</DefaultValue>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>You can only maintain this field if the service order activity's status is <GUIRef href="/baanerp/ts/domains/soc.osta#released" role="enum">Released</GUIRef> or <GUIRef href="/baanerp/ts/domains/soc.osta#completed" role="enum">Completed</GUIRef>, and the <GUIRef href="/baanerp/ts/soc/tssoc2110m000#tssoc210.cmea" role="formfield">Measurement</GUIRef> field is entered.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tssoc210.adtm"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Actual Down Time</Title>
			</Header>
			<FuncDesc>The actual <Link href="/baanerp/ts/glossary/glossary#000417" role="glossary">downtime</Link>.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="proj"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Project</Title>
			</Header>
			<FuncDesc>The project for which this service order activity is being generated.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="proj.element"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Element</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/tp/glossary/glossary#Element.tp" role="glossary">element</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="proj.plan"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Activity</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/tp/glossary/glossary#000005" role="glossary">activity</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="proj.extension"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Extension</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/tp/glossary/glossary#000017" role="glossary">extension</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc210.ccll"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Call</Title>
			</Header>
			<FuncDesc>If the service order activity is generated by a call transfered from the <GUIRef href="/baanerp/ts/clm/tsclm1100m000" role="session">Call (tsclm1100m000)</GUIRef> session, this field displays the call number that generated the service order activity.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc210.crtc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Response Time</Title>
			</Header>
			<FuncDesc>The (code of the) response times that determine the time periods within which the call that generated the service order activity must be solved.</FuncDesc>
			<DefaultValue><SectionTitle>Default value</SectionTitle>
				<Paragraph>The response time code selected for the call in the <GUIRef href="/baanerp/ts/clm/tsclm1100m000" role="session">Call (tsclm1100m000)</GUIRef> seession.</Paragraph>
			</DefaultValue>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>You can only maintain this field if the service order activity status is <GUIRef href="/baanerp/ts/domains/soc.osta#free" role="enum">Free</GUIRef> or <GUIRef href="/baanerp/ts/domains/soc.osta#planned" role="enum">Planned</GUIRef>.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tssoc210.prpr"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Problem Priority</Title>
			</Header>
			<FuncDesc>The priority given to the call's problem, which is used to determine the <Link href="/baanerp/ts/glossary/glossary#000392" role="glossary">priority factor</Link>.</FuncDesc>
			<DefaultValue><SectionTitle>Default value</SectionTitle>
				<Paragraph>The priority given to the call's problem in the <GUIRef href="/baanerp/ts/clm/tsclm1100m000" role="session">Call (tsclm1100m000)</GUIRef> session.</Paragraph>
			</DefaultValue>
		</FieldHelp>
		<FieldHelp ID="tssoc210.cupr"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Customer Priority</Title>
			</Header>
			<FuncDesc>The priority assigned to the customer (sold-to business partner), which is used to determine the <Link href="/baanerp/ts/glossary/glossary#000392" role="glossary">priority factor</Link>.</FuncDesc>
			<DefaultValue><SectionTitle>Default value</SectionTitle>
				<Paragraph>The priority given to the call's customer in the <GUIRef href="/baanerp/ts/clm/tsclm1500m000" role="session">Calls (tsclm1500m000)</GUIRef> session.</Paragraph>
			</DefaultValue>
		</FieldHelp>
		<FieldHelp ID="tssoc210.obpr"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Ser. Item Priority</Title>
			</Header>
			<FuncDesc>The serialized item's priority, which is used to determine the <Link href="/baanerp/ts/glossary/glossary#000392" role="glossary">priority factor</Link>.</FuncDesc>
			<DefaultValue><SectionTitle>Default value</SectionTitle>
				<Paragraph>The priority given to the serialized item in the <GUIRef href="/baanerp/ts/clm/tsclm1100m000" role="session">Call (tsclm1100m000)</GUIRef> session.</Paragraph>
			</DefaultValue>
		</FieldHelp>
		<FieldHelp ID="tssoc210.cskt"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Kit</Title>
			</Header>
			<FuncDesc>The service kit that supplies the necessary materials and/or Service tools needed to carry out the service order activity, and solve the call that promted the activity.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>You can only maintain this field if the activity status is <GUIRef href="/baanerp/ts/domains/soc.osta#free" role="enum">Free</GUIRef> or <GUIRef href="/baanerp/ts/domains/soc.osta#planned" role="enum">Planned</GUIRef>. This field is cleared and inactive if the <GUIRef href="/baanerp/ts/soc/tssoc0100m000#tssoc000.ussk" role="formfield">Use Service Kits for Calls</GUIRef> check box in the <GUIRef href="/baanerp/ts/soc/tssoc0100m000" role="session">Service Order Parameters (tssoc0100m000)</GUIRef> session is not selected.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tssoc210.cprl"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Problem</Title>
			</Header>
			<FuncDesc>The (code of the) call's problem that service order activity is supposed to solve.</FuncDesc>
			<DefaultValue><SectionTitle>Default value</SectionTitle>
				<Paragraph>The problem code selected for the call in the <GUIRef href="/baanerp/ts/clm/tsclm1100m000" role="session">Call (tsclm1100m000)</GUIRef> session.</Paragraph>
			</DefaultValue>
		</FieldHelp>
		<FieldHelp ID="tsclm330.desc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Description</Title>
			</Header>
			<FuncDesc>A brief description of the problem.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc210.cstn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Solution</Title>
			</Header>
			<FuncDesc>The code of the solution to the call's problem.</FuncDesc>
			<DefaultValue><SectionTitle>Default value</SectionTitle>
				<Paragraph>The solution code selected for the call in the <GUIRef href="/baanerp/ts/clm/tsclm1100m000" role="session">Call (tsclm1100m000)</GUIRef> session.</Paragraph>
			</DefaultValue>
		</FieldHelp>
		<FieldHelp ID="tsclm335.desc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Description</Title>
			</Header>
			<FuncDesc>A brief description of the solution.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="txtb.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Call Text</Title>
			</Header>
			<FuncDesc>If this check box is selected, a text is present.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>This text is created in the <GUIRef href="/baanerp/ts/clm/tsclm1100m000" role="session">Call (tsclm1100m000)</GUIRef> session.</Paragraph>
			</Note>
			<RelatedTopics><SectionTitle>Related topics</SectionTitle>
				<RelTopic><Link href="/baanerp/basictasks/000007" role="manual">To use texts</Link>
				</RelTopic>
			</RelatedTopics>
		</FieldHelp>
		<FieldHelp ID="txtc.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Solution Text</Title>
			</Header>
			<FuncDesc>If this check box is selected, a text is present.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>The solution text is added in the <GUIRef href="/baanerp/ts/clm/tsclm1100m000" role="session">Call (tsclm1100m000)</GUIRef> details session.</Paragraph>
			</Note>
			<RelatedTopics><SectionTitle>Related topics</SectionTitle>
				<RelTopic><Link href="/baanerp/basictasks/000007" role="manual">To use texts</Link>
				</RelTopic>
			</RelatedTopics>
		</FieldHelp>
	</Fields>
	<FormCommands><CommandHelp ID="insert.soa.details.mode"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Insert</Title>
			</Header>
			<FuncDesc>Creates a new service order activity.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="view.soa.details.mode"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">View Details</Title>
			</Header>
			<FuncDesc>Starts the service order activity details session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="tssoc2120m000"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Order Estimated Material Costs</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/soc/tssoc2120m000" role="session">Service Order Estimated Material Costs (tssoc2120m000)</GUIRef> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="tssoc2130m000"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Order Estimated Labor Costs</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/soc/tssoc2130m000" role="session">Service Order Estimated Labor Costs (tssoc2130m000)</GUIRef> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="tssoc2140m000"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Order Estimated Other Costs</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/soc/tssoc2140m000" role="session">Service Order Estimated Other Costs (tssoc2140m000)</GUIRef> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="tssoc2121m000"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Order Actual Material Costs</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/soc/tssoc2121m000" role="session">Service Order Actual Material Costs (tssoc2121m000)</GUIRef> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="tssoc2131m000"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Orders Actual Labor Costs</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/soc/tssoc2131m000" role="session">Service Orders Actual Labor Costs (tssoc2131m000)</GUIRef> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="tssoc2141m000"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Order Actual Other Costs</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/soc/tssoc2141m000" role="session">Service Order Actual Other Costs (tssoc2141m000)</GUIRef> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="tssoc2270m000"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Propagate Tax Settings</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/soc/tssoc2270m000" role="session">Propagate Tax Settings (tssoc2270m000)</GUIRef> session. Use this command to create or restore uniform tax settings.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="print.draft.invoice"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Print Draft Invoice</Title>
			</Header>
			<FuncDesc>Use this option to print the draft invoice.</FuncDesc>
			<SimpleSection><Paragraph>This option is available when :</Paragraph>
				<List><ListItem>The service order is an external service order.</ListItem>
					<ListItem>The status of the service order activity is <GUIRef href="" role="manual">Released</GUIRef> or <GUIRef href="" role="manual">Completed</GUIRef>.</ListItem>
					<ListItem>The actual quantity and invoice sales amount is defined for atleast one of the cost lines.</ListItem>
				</List>
				<Paragraph><GUIRef href="" role="manual">Note:</GUIRef>
				</Paragraph>
				<List><ListItem>If the <GUIRef href="" role="manual">Total Invoice</GUIRef> check box is selected, then all the cost lines will be printed in the draft invoice. Only the cost lines with statuses <GUIRef href="" role="manual">Free</GUIRef> and <GUIRef href="" role="manual">Costed</GUIRef> are considered.</ListItem>
					<ListItem>If the <GUIRef href="" role="manual">Total Invoice</GUIRef> check box is cleared, then the cost lines can be printed individually. Only the cost lines with status <GUIRef href="" role="manual">Free</GUIRef> are considered for printing the draft invoice.</ListItem>
					<ListItem>This option is disabled when the service order is linked to ERP project.</ListItem>
				</List>
			</SimpleSection>
		</CommandHelp>
		<CommandHelp ID="define.appointment"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Appointment</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/mdm/tsmdm0123m000" role="session">Appointments (tsmdm0123m000)</GUIRef> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="start.hours.accounting"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Hours Accounting</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/bp/tmm/bptmm1130m000" role="session">Service Order Hours (bptmm1130m000)</GUIRef> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="exec.user.6"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Inspections...</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/soc/tssoc2550m000" role="session">Inspections (tssoc2550m000)</GUIRef> session if the <GUIRef href="" role="manual">Use Parameters</GUIRef> check box is selected in the <GUIRef href="/baanerp/ts/spc/tsspc0100m000" role="session">Service Planning and Concepts Parameters (tsspc0100m000)</GUIRef> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="exec.user.9"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Set Activity to Released</Title>
			</Header>
			<FuncDesc>Sets the status of the service order activity to <GUIRef href="" role="manual">Released.</GUIRef>
			</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="set.status.to.completed"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Set Activity to Completed</Title>
			</Header>
			<FuncDesc>Sets the status of the service order activity to <GUIRef href="/baanerp/ts/domains/soc.osta#completed" role="enum">Completed</GUIRef>.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="set.status.to.costed"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Set Activity to Costed</Title>
			</Header>
			<FuncDesc>Sets the status of the service order or service-order activity to <GUIRef href="/baanerp/ts/domains/soc.osta#costed" role="enum">Costed</GUIRef>.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="start.gbf.for.bpartner"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Configuration Tree</Title>
			</Header>
			<FuncDesc>Use this option to view the list of clusters for a particular Sold-to-BP represented in the graphical form.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="planned.start.time"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Determine Start</Title>
			</Header>
			<FuncDesc>If you use this option and you enter the planned end date, the planned start date is calculated backwards using activity duration and availability by calendars. The calendars are selected from the serialized items, if specified, or else from the cluster. If no calendars are defined for the durations concerned, ERP displays an error message. If the planned end date is not calculated, no activities are planned.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="planned.finish.time"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Determine Finish</Title>
			</Header>
			<FuncDesc>If you use this option and you enter the planned start date, the planned finish date is calculated forwards using activity duration and availability by calendars. The calendars are selected from the serialized items, if specified, or else from the cluster. If no calendars are defined for the durations concerned, ERP displays an error message. If the planned start date is not calculated, no activities are planned.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="exec.user.1"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Recalculate Activity Duration</Title>
			</Header>
			<FuncDesc>Sums up the Reference Activity duration mentioned in the Configuration Lines and updates the Duration field on the Service Order Quotation header.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="link.with.tp.project"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Project Link</Title>
			</Header>
			<FuncDesc>Displays the project details of the service order.</FuncDesc>
		</CommandHelp>
	</FormCommands>
</Session>
