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<ManualTopic ID="/baanerp/ts/onlinemanual/000004" xml:lang="en">
	<Header>
		<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Field change orders (FCO)</Title>
		<Keyword><Level1>Field change orders (FCO)</Level1>
		</Keyword>
	</Header>
	<GeneralSection><Paragraph>Field Change Orders (FCOs) are mainly used to solve production errors collectively (product recalls), or to modify a product. In the case of production errors, the costs are usually at the service organization's expense.</Paragraph>
		<List><ListIntro>The functionality of an FCO is defined as follows:</ListIntro>
			<ListItem>FCOs are intended for collective changes on serialized items (of the same <Link href="/baanerp/tc/glossary/glossary#ItemCode.tc" role="glossary">item code</Link> ) in different clusters.</ListItem>
			<ListItem>When you first define an FCO, it gets the status <GUIRef href="/baanerp/ts/domains/soc.csta#free" role="enum">Free</GUIRef>.</ListItem>
			<ListItem>In the <GUIRef href="/baanerp/ts/soc/tssoc5100m000" role="session">Field Change Orders (tssoc5100m000)</GUIRef> session, you can define up to five activities for an FCO. When you generate a service order for an FCO, SSA ERP generates a service order activity line for each of the FCO's activities.</ListItem>
			<ListItem>In the <GUIRef href="/baanerp/ts/soc/tssoc5100m000" role="session">Field Change Orders (tssoc5100m000)</GUIRef> session, you select the item code to which the FCO applies, and in the <GUIRef href="/baanerp/ts/soc/tssoc5110m000" role="session">FCO Lines (tssoc5110m000)</GUIRef> session you specify the serialized items (which must have this item code) on which the FCO's activities will be carried out.</ListItem>
			<ListItem>You can manually enter the serialized item(s) to which the FCO applies in the <GUIRef href="/baanerp/ts/soc/tssoc5110m000" role="session">FCO Lines (tssoc5110m000)</GUIRef> session. Alternatively you can run the <GUIRef href="/baanerp/ts/soc/tssoc5210m000" role="session">Generate FCO Lines (tssoc5210m000)</GUIRef> session, in which SSA ERP generates FCO lines for all serialized items derived from the item code entered on the FCO. The FCO's status changes from <GUIRef href="/baanerp/ts/domains/soc.csta#free" role="enum">Free</GUIRef> to <GUIRef href="/baanerp/ts/domains/soc.csta#generated" role="enum">Lines Generated</GUIRef> when you create its first FCO line(s).</ListItem>
			<ListItem>You must enter an <GUIRef href="/baanerp/ts/soc/tssoc5100m000#tssoc500.esdt" role="formfield">Earliest Start Date</GUIRef> and <GUIRef href="/baanerp/ts/soc/tssoc5100m000#tssoc500.lfdt" role="formfield">Latest Finish Date</GUIRef> for FCOs.</ListItem>
			<ListItem>You can generate service orders for a range of FCOs using the <Link href="/baanerp/ts/soc/tssoc5220m000" role="session">Generate Service Order (tssoc5220m000)</Link> session. When you generate the first service order(s) for an FCO, its status changes from <GUIRef href="/baanerp/ts/domains/soc.csta#generated" role="enum">Lines Generated</GUIRef> to <GUIRef href="/baanerp/ts/domains/soc.csta#execution" role="enum">Execution</GUIRef>.</ListItem>
			<ListItem>In the <GUIRef href="/baanerp/ts/soc/tssoc0100m000" role="session">Service Order Parameters (tssoc0100m000)</GUIRef> session, the <Link href="/baanerp/ts/glossary/glossary#ServicType.ts" role="glossary">service type</Link> selected determines the service type of service orders that you generate from FCOs. This service type also determines the service order's <Link href="/baanerp/ts/glossary/glossary#000390" role="glossary">coverage type</Link>, so you can therefore define a <Link href="/baanerp/ts/glossary/glossary#ContraCovera.ts" role="glossary">contract coverage</Link> for FCOs.</ListItem>
			<ListItem>When all of an FCO's service orders are finished (their statuses are either <GUIRef href="/baanerp/ts/domains/soc.osta#closed" role="enum">Closed</GUIRef> or <GUIRef href="/baanerp/ts/domains/soc.osta#canceled" role="enum">Canceled</GUIRef> ), the FCO's status can be <GUIRef href="/baanerp/ts/domains/soc.csta#closed" role="enum">Closed</GUIRef>. You can then remove the FCO and its FCO lines from SSA ERP.</ListItem>
		</List>
	</GeneralSection>
	<RelatedTopics><SectionTitle>Related topics</SectionTitle>
		<RelTopic><Link href="/baanerp/ts/onlinemanual/000037" role="manual">To generate service orders for FCOs</Link>
		</RelTopic>
	</RelatedTopics>
</ManualTopic>
