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<ManualTopic ID="/baanerp/ts/onlinemanual/000001" xml:lang="en">
	<Header>
		<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">To block service orders</Title>
		<Keyword><Level1>Service order blocking</Level1>
		</Keyword>
		<Keyword><Level1>Order blocking</Level1>
		</Keyword>
		<Keyword><Level1>Blocking service orders</Level1>
		</Keyword>
	</Header>
	<GeneralSection><Paragraph>In the <GUIRef href="/baanerp/ts/soc/tssoc0100m000" role="session">Service Order Parameters (tssoc0100m000)</GUIRef> session, the parameters can be set for service-order blocking. The checks for blocking can be performed at each step in the service order procedure. With the <GUIRef href="/baanerp/ts/soc/tssoc0100m000#tssoc000.bfri" role="formfield">First Order Procedure Step for Blocking</GUIRef> field, you can indicate the procedure step from which the blocking control will take place.</Paragraph>
		<Paragraph>If a service order blocking parameters is selected, SSA ERP carries out the blocking functionality when the order status changes to <GUIRef href="/baanerp/ts/domains/soc.osta#free" role="enum">Free</GUIRef>, <GUIRef href="/baanerp/ts/domains/soc.osta#planned" role="enum">Planned</GUIRef>, or <GUIRef href="/baanerp/ts/domains/soc.osta#released" role="enum">Released</GUIRef>. The blocking functionality is also carried out each time a new service order is created.</Paragraph>
		<Paragraph>The blocking reasons are displayed in the <GUIRef href="/baanerp/ts/mdm/tsmdm1101m000" role="session">Blocking Reasons (tsmdm1101m000)</GUIRef> session.</Paragraph>
		<List><ListIntro>A service order can be blocked for one or more of the following reasons:</ListIntro>
			<ListItem>The <Link href="/baanerp/tc/glossary/glossary#CreditLimit.tc" role="glossary">credit limit</Link> of the invoice-to business partner is exceeded.</ListItem>
			<ListItem>The invoice-to business partner has <Link href="/baanerp/tc/glossary/glossary#OverdueInv.tc" role="glossary">overdue invoices</Link>.</ListItem>
			<ListItem>The <Link href="/baanerp/ts/glossary/glossary#000050" role="glossary">credit review period</Link> has been exceeded, and the invoice-to business partner still has overdue invoices.</ListItem>
			<ListItem>The status of the invoice-to business partner is <GUIRef href="/baanerp/tc/domains/com.itst#doubtful" role="enum">Doubtful</GUIRef>.</ListItem>
		</List>
		<Note><SectionTitle>Note</SectionTitle>
			<List><ListItem>The activities and the costlines of the service order cannot be blocked.</ListItem>
				<ListItem>It is not possible to exclude specific service orders from blocking, if service-order blocking is used.</ListItem>
				<ListItem>If no blocking parameters are set, service order blocking is disabled.</ListItem>
			</List>
		</Note>
	</GeneralSection>
	<RelatedTopics><SectionTitle>Related topics</SectionTitle>
		<RelTopic><Link href="/baanerp/ts/onlinemanual/000046" role="manual">To unblock calls, service orders, and sales orders</Link>
		</RelTopic>
	</RelatedTopics>
</ManualTopic>
