<?xml version="1.0" encoding="utf-8"?>
<Session ID="/baanerp/ts/ctm/tsctm8511m000" xml:lang="en">
	<Header>
		<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Contracts - History (tsctm8511m000)</Title>
	</Header>
	<HelpTopic><AimSection><Paragraph>Use this session to view the history of the <Link href="/baanerp/ts/glossary/glossary#ServicContra.ts" role="glossary">service contracts</Link>.</Paragraph>
		</AimSection>
		<GeneralSection></GeneralSection>
		<RelatedTopics><SectionTitle>Related topics</SectionTitle>
			<RelTopic><Link href="/baanerp/ts/onlinemanual/000124" role="manual">To use templates in contract management</Link>
			</RelTopic>
			<RelTopic><Link href="/baanerp/ts/onlinemanual/000119" role="manual">To create service contracts</Link>
			</RelTopic>
			<RelTopic><Link href="/baanerp/ts/onlinemanual/000077" role="manual">To calculate contract prices</Link>
			</RelTopic>
			<RelTopic><Link href="/baanerp/ts/onlinemanual/000306" role="manual">Service contract changes</Link>
			</RelTopic>
			<RelTopic><Link href="/baanerp/ts/onlinemanual/000005" role="manual">Number groups in <GUIRef href="/baanerp/ts" role="package">Service</GUIRef>
				</Link>
			</RelTopic>
			<RelTopic><Link href="/baanerp/tc/onlinemanual/000004" role="manual">To use number groups and series</Link>
			</RelTopic>
			<RelTopic><Link href="/baanerp/ts/onlinemanual/000355" role="manual">Service tax rules, tax code, and tax country</Link>
			</RelTopic>
		</RelatedTopics>
	</HelpTopic>
	<Fields><FieldHelp ID="tsctm811.csco"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Contract</Title>
			</Header>
			<FuncDesc>The code of the <Link href="/baanerp/ts/glossary/glossary#ServicContra.ts" role="glossary">service contract</Link>.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.desc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Description</Title>
			</Header>
			<FuncDesc>The description of the service contract.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.sear"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Search Argument</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/ts/glossary/glossary#000082" role="glossary">search argument</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.ctpc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Type</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/ts/glossary/glossary#ContraTypes.ts" role="glossary">contract type</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.efdt"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Effective Date</Title>
			</Header>
			<FuncDesc>The start date of the contract.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.exdt"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Expiry Date</Title>
			</Header>
			<FuncDesc>The date the contract ends.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>Service contract expiry date must be after the service contract effective date.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tsctm811.scon"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Status</Title>
			</Header>
			<FuncDesc>The status of the service contract. A service contract can have either of the following statuses:</FuncDesc>
			<SimpleSection><List><ListItem>Free: This is the initial state. You are free to modify the service contract.</ListItem>
				</List>
				<List><ListItem>Active: The service contract is frozen and changes cannot be made via the contract renewal procedure.</ListItem>
				</List>
				<List><ListItem>Expired : The contracts' expiry date is dated in the past.</ListItem>
				</List>
				<List><ListItem>Canceled: The service contract is canceled for the reasons mentioned in the cancel reason.</ListItem>
				</List>
				<List><ListItem>Closed - The service contract is financially processed and can be moved to history.</ListItem>
				</List>
			</SimpleSection>
		</FieldHelp>
		<FieldHelp ID="tsctm811.ofbp"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Business Partner</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/tc/glossary/glossary#SoldtoBusine.tc" role="glossary">sold-to business partner</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="soldto.bp.nama"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Business Partner</Title>
			</Header>
			<FuncDesc>The business partner's name.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.ofad"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Address Code</Title>
			</Header>
			<FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#Address.tc" role="glossary">address</Link> code.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="soldto.bp.namc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Address Code</Title>
			</Header>
			<FuncDesc>The street or road name in the address.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="soldto.bp.hono"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Address Code</Title>
			</Header>
			<FuncDesc>The building number.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.ofcn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Contact</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/tc/glossary/glossary#Contact.tc" role="glossary">contact</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="soldto.bp.surn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Contact</Title>
			</Header>
			<FuncDesc>The contact's name.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.refa"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">First Reference</Title>
			</Header>
			<FuncDesc>This is a reference field for extra information to be printed on various service-contract documents and lists.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.refb"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Second Reference</Title>
			</Header>
			<FuncDesc>This is a reference field for extra information to be printed on various service-contract documents and lists.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="txta.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Contract Text</Title>
			</Header>
			<FuncDesc>If this check box is selected, a contract text is printed on the service-contract document.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.cwoc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Office</Title>
			</Header>
			<FuncDesc>The <Link href="/baanerp/ts/glossary/glossary#ServicCenter.ts" role="glossary">service department</Link> or <Link href="/baanerp/td/glossary/glossary#SalesOffice.td" role="glossary">sales office</Link> responsible for the service contract or service-contract quotation.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>The service office determines the home currency and the financial company.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tsctm811.emno"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Sales Rep.</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/td/glossary/glossary#000160" role="glossary">sales representative</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.cbrn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Line of Business</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/td/glossary/glossary#000059" role="glossary">line of business</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.cplt"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Sales Price List</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/td/glossary/glossary#SalesPriceLi.td" role="glossary">sales price list</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="txtb.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Header Text</Title>
			</Header>
			<FuncDesc>If this check box is selected, a header text is printed on the service-contract document.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>You can only add the header text if the service-contract status is <GUIRef href="/baanerp/ts/domains/ctm.scon#free" role="enum">Free</GUIRef>.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="txtc.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Footer Text</Title>
			</Header>
			<FuncDesc>If this check box is selected, a footer text is printed on the service-contract document.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>You can only add the footer text if the service-contract status is <GUIRef href="/baanerp/ts/domains/ctm.scon#free" role="enum">Free</GUIRef>.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tsctm811.itbp"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Business Partner</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/tc/glossary/glossary#InvoicetoBus.tc" role="glossary">invoice-to business partner</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="invoiceto.bp.nama"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Business Partner</Title>
			</Header>
			<FuncDesc>The business partner's name.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.itad"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Address</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/tc/glossary/glossary#Address.tc" role="glossary">address</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="invoiceto.bp.namc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Address</Title>
			</Header>
			<FuncDesc>The street or road name in the address.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="invoiceto.bp.hono"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Address</Title>
			</Header>
			<FuncDesc>The building number.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="invoiceto.bp.name"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">City</Title>
			</Header>
			<FuncDesc>The city in the address.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.itcn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Contract</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/tc/glossary/glossary#Contact.tc" role="glossary">contact</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="invoiceto.bp.surn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Contract</Title>
			</Header>
			<FuncDesc>The contact's name.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.styp"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Sales Type</Title>
			</Header>
			<FuncDesc>The sales type applicable to the invoice-to business partner.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tcmcs202.desc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Description</Title>
			</Header>
			<FuncDesc>The description of the sales type applicable.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.ctin"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Installment Template</Title>
			</Header>
			<FuncDesc>The code of the <Link href="/baanerp/ts/glossary/glossary#000009" role="glossary">installment template</Link>.</FuncDesc>
			<SimpleSection><Paragraph>When an installment template is specified at header level instead of at configuration lines level, the installments will be generated per header instead of per covered configuration.When installment template is not specified, it becomes mandatory to specify the installment template for each covered configuration.</Paragraph>
			</SimpleSection>
		</FieldHelp>
		<FieldHelp ID="tsctm811.cpay"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Terms of Payment</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/tc/glossary/glossary#TermsOfPayme.tc" role="glossary">terms of payment</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.ccrs"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Late Payment Surch.</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/tc/glossary/glossary#LatePaymenSu.tc" role="glossary">late payment surcharge</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="txtd.yn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Installment Text</Title>
			</Header>
			<FuncDesc>If this check box is selected, a text is printed on installment invoices.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.ccur"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Currency</Title>
			</Header>
			<FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#Currency.tc" role="glossary">currency</Link>, which is specified in the service contract.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="ccur.desc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Currency</Title>
			</Header>
			<FuncDesc>Currency in which sales amounts are expressed in this Contract.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.rtyp"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Exchange Rate Type</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/tp/glossary/glossary#000046" role="glossary">exchange-rate type</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.fcrt"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Rate Determiner</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/ci/glossary/glossary#000007" role="glossary">rate determiner</Link>.</FuncDesc>
			<SimpleSection><Paragraph>The possible values can be:</Paragraph>
				<List><ListItem>Fixed Local (applicable in independent MC setup)</ListItem>
				</List>
				<List><ListItem>Fixed Hard (applicable in independent MC setup)</ListItem>
				</List>
				<List><ListItem>Fixed Local and Hard (applicable in independent MC setup)</ListItem>
				</List>
				<List><ListItem>Fixed (applicable in single and dependent MC setup)</ListItem>
				</List>
				<List><ListItem>Delivery Date</ListItem>
				</List>
				<List><ListItem>· Document Date</ListItem>
				</List>
				<List><ListItem>Expected Cash Date</ListItem>
				</List>
				<List><ListItem>Manually Entered</ListItem>
				</List>
			</SimpleSection>
		</FieldHelp>
		<FieldHelp ID="currency.rate"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Rate/Rate Factor</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/tc/glossary/glossary#CurrenRates.tc" role="glossary">currency exchange rate</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="rate.factor"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Rate/Rate Factor</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/tc/glossary/glossary#RateFactor.tc" role="glossary">rate factor</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="defined.rate"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Rate/Rate Factor</Title>
			</Header>
			<FuncDesc>The rate for one (1) currency base-unit.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.txyn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Calculate Tax</Title>
			</Header>
			<FuncDesc>If this check box is selected, taxes are applicable to the contract installments. The <Link href="/baanerp/ts/glossary/glossary#000436" role="glossary">tax country</Link> and the applicable <Link href="/baanerp/tc/glossary/glossary#TaxCodes.tc" role="glossary">tax code</Link> must be specified.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.ccty"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Tax Country</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/ts/glossary/glossary#000436" role="glossary">tax country</Link>
			</FuncDesc>
			<DefaultValue><SectionTitle>Default value</SectionTitle>
				<Paragraph>If the tax code is taken from the location address, the country of the location address. Otherwise, the country of the sold-to BP address.</Paragraph>
			</DefaultValue>
			<RelatedTopics><SectionTitle>Related topics</SectionTitle>
				<RelTopic><Link href="/baanerp/ts/onlinemanual/000355" role="manual">Service tax rules, tax code, and tax country</Link>
				</RelTopic>
			</RelatedTopics>
		</FieldHelp>
		<FieldHelp ID="tsctm811.cvat"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Tax Code</Title>
			</Header>
			<FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#TaxCodes.tc" role="glossary">tax code</Link> for the <Link href="/baanerp/ts/glossary/glossary#000436" role="glossary">tax country</Link>.</FuncDesc>
			<SimpleSection><Paragraph>How SSA ERP determines the default tax code:</Paragraph>
				<List><ListIntro>If the Destination Sales Tax is applicable, the tax rules will be consulted based on:</ListIntro>
					<ListItem>Sold-to business partner.</ListItem>
					<ListItem>Location address.</ListItem>
				</List>
				<List><ListIntro>If no tax code is found, the tax rules will be consulted again based on:</ListIntro>
					<ListItem>Sold-to business partner.</ListItem>
					<ListItem>Sold-to-address.</ListItem>
				</List>
				<Paragraph>If no tax code is found or if the Destination Sales Tax is not applicable, the tax code as specified for the related service department will be used.</Paragraph>
			</SimpleSection>
			<SimpleSection><SectionTitle>Note</SectionTitle>
				<List><ListItem>If the <GUIRef href="/baanerp/ts/ctm/tsctm2100m000#tsctm200.txyn" role="formfield">Calculate Tax</GUIRef> check box is not selected, this field is cleared and inactive.</ListItem>
					<ListItem>Only tax codes listed in the <GUIRef href="/baanerp/tc/mcs/tcmcs0536m000" role="session">Tax Codes by Country (tcmcs0536m000)</GUIRef> session for the country you selected in the <GUIRef href="/baanerp/ts/ctm/tsctm3100m000#tsctm300.ccty" role="formfield">Tax Country</GUIRef> field are allowed.</ListItem>
				</List>
			</SimpleSection>
		</FieldHelp>
		<FieldHelp ID="tsctm811.pfbp"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Business Partner</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/tc/glossary/glossary#PayfroBusine.tc" role="glossary">pay-by business partner</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="payby.bp.nama"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Business Partner</Title>
			</Header>
			<FuncDesc>The business partner's name.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.pfad"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Address</Title>
			</Header>
			<FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#Address.tc" role="glossary">address</Link> code.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="payby.bp.namc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Address</Title>
			</Header>
			<FuncDesc>The street or road name in the address.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="payby.bp.hono"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Address</Title>
			</Header>
			<FuncDesc>The building number.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="payby.bp.name"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">City</Title>
			</Header>
			<FuncDesc>The city in the address.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.pfcn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Contact</Title>
			</Header>
			<FuncDesc>The <Link href="/baanerp/tc/glossary/glossary#Contact.tc" role="glossary">contact</Link> code.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="payby.bp.surn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Contract</Title>
			</Header>
			<FuncDesc>The contact's name.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.csco"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Contract</Title>
			</Header>
			<FuncDesc>This field identifies the <Link href="/baanerp/ts/glossary/glossary#ServicContra.ts" role="glossary">service contract</Link>.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.nrpe"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Duration</Title>
			</Header>
			<FuncDesc>The number that is used in combination with the selected period unit to specify the duration of the service contract.</FuncDesc>
			<SimpleSection><Paragraph>The contract duration is adjusted to the right period, because the number of periods cannot be specified as a fraction ('1.5 years'). The duration is always rounded off.</Paragraph>
			</SimpleSection>
			<SimpleSection><SectionTitle>Note</SectionTitle>
				<Paragraph>If terms are linked to the service contract, this field can no longer be changed.</Paragraph>
			</SimpleSection>
		</FieldHelp>
		<FieldHelp ID="tsctm811.peru"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Duration</Title>
			</Header>
			<FuncDesc>The unit that is used to specify the duration of the service contract.</FuncDesc>
			<SimpleSection><Paragraph>The contract duration is adjusted to the right period, because the number of periods cannot be specified as a fraction ('1.5 years'). The duration is always rounded off.</Paragraph>
			</SimpleSection>
			<SimpleSection><SectionTitle>Note</SectionTitle>
				<Paragraph>If terms are linked to the service contract, this field can no longer be changed.</Paragraph>
			</SimpleSection>
		</FieldHelp>
		<FieldHelp ID="tsctm811.efdt"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Effective Date</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/ts/glossary/glossary#000402" role="glossary">effective date</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.exdt"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Expiry Date</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/ts/glossary/glossary#000005" role="glossary">expiry date</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.prmt"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Pricing Method</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/ts/glossary/glossary#PricinMethod.ts" role="glossary">pricing method</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.perc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Percentage of Sales Value</Title>
			</Header>
			<FuncDesc>If the <Link href="/baanerp/ts/glossary/glossary#PricinMethod.ts" role="glossary">pricing method</Link> used is <GUIRef href="/baanerp/ts/domains/ctm.prmt#sales" role="enum">Sales Value of Configuration</GUIRef>, a percentage value is required.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>This percentage value must be greater than zero.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tsctm811.ccqu"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Contract Quotation</Title>
			</Header>
			<FuncDesc><Link href="/baanerp/ts/glossary/glossary#ContraQuotat.ts" role="glossary">contract quotation</Link>
			</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.ovyn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Overtime</Title>
			</Header>
			<FuncDesc>If this check box is selected, you can use overtime in the service contract's implementation.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.cryn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Contract Renewal</Title>
			</Header>
			<FuncDesc>If this check box is selected, you can renew an active or an expired contract. <Link href="/baanerp/ts/glossary/glossary#000378" role="glossary">Contract renewal</Link> enables you to update the expiry date of a service contract by a certain period of time.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.crnp"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Renewal Period</Title>
			</Header>
			<FuncDesc>Enter an integer.</FuncDesc>
			<SimpleSection><Paragraph>The period for which the renewed contract will be effective. The renewal period is expressed by 2 attributes: number of periods and a period unit. This is applicable and mandatory only when 'Renewal Allowed' = Yes.</Paragraph>
			</SimpleSection>
		</FieldHelp>
		<FieldHelp ID="tsctm811.crpu"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Renewal Period</Title>
			</Header>
			<FuncDesc>The period unit of the renewal period.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.mexp"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Marked for Expiry</Title>
			</Header>
			<FuncDesc>If this check box is selected, this contract will be ignored during a global renewal process.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.indx"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Price Indexation</Title>
			</Header>
			<FuncDesc>If this check box is selected, you can apply <Link href="/baanerp/ts/glossary/glossary#000377" role="glossary">indexation</Link> to the service contract price. Indexation enables you to lower or raise the price of the service contract at given intervals.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>You can combine indexation and renewal by first performing contract renewal, and then applying indexation.</Paragraph>
			</Note>
			<RelatedTopics><SectionTitle>Related topics</SectionTitle>
				<RelTopic><Link href="/baanerp/ts/onlinemanual/000362" role="manual">To apply indexation to multiple contracts</Link>
				</RelTopic>
			</RelatedTopics>
		</FieldHelp>
		<FieldHelp ID="tsctm811.indt"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Index Start Date</Title>
			</Header>
			<FuncDesc>The effective date for the <Link href="/baanerp/ts/glossary/glossary#000377" role="glossary">indexation</Link>.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.innp"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Indexation Interval</Title>
			</Header>
			<FuncDesc>The period after which <Link href="/baanerp/ts/glossary/glossary#000377" role="glossary">indexation</Link> is carried out.</FuncDesc>
			<SimpleSection><SectionTitle>Example</SectionTitle>
				<Paragraph>If the service-contract duration is two (2) years and the indexation period is six (6) months, indexation is carried out four times.</Paragraph>
			</SimpleSection>
		</FieldHelp>
		<FieldHelp ID="tsctm811.inpu"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Indexation Interval</Title>
			</Header>
			<FuncDesc>The period unit of the indexation period.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.inpc"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Index Percentage</Title>
			</Header>
			<FuncDesc>The percentage to be used for the <Link href="/baanerp/ts/glossary/glossary#000377" role="glossary">indexation</Link>.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.inch"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Incidental Changes</Title>
			</Header>
			<FuncDesc>If this check box is selected, you can make <Link href="/baanerp/ts/glossary/glossary#000376" role="glossary">incidental changes</Link> to this service contract.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.icpn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Penalty</Title>
			</Header>
			<FuncDesc>If incidental changes are carried out on an active service contract, you can enter here a penalty amount that the sold-to business partner must pay.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.rccg"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Recognize Revenue per Configuration</Title>
			</Header>
			<FuncDesc>Determines the default for revenue recognition method to be used. This is defaulted to the Service Contract. The revenue can be recognized by either of the following methods:</FuncDesc>
			<SimpleSection><List><ListItem>Number of days per period: The basis of revenue recognition per period is by the number of days per fiscal period. The number of days the contract is live in the fiscal period determines the amount that needs to be recognized for that fiscal period. The contract duration in days, based on the start date and end date of the contract, forms the basis of the contract price per day. The formula for calculating the same: Net contract amount = (Total contract sales amount) * (100 – p)% Where ‘p’ is the Percentage of Provision (new field in Contract header) When ‘p’ is zero the net contract amount is the current total contract sales amount. Amount to be recognized = (Net contract amount / Total Days of contract)* Number of days Contract or configuration belong to the fiscal period.</ListItem>
					<ListItem>Cumulative days:The number of days elapsed since the last recognition for the contract forms the basis to calculate the amount to be recognized. The creation date of the contract revenue is considered and the fiscal period to which the creation date belongs will be the fiscal period in which the amount will be recognized. The formula for calculating the same: Net contract amount = (Total contract sales amount) * (100 – p)% Where ‘p’ is the Percentage of Provision (new field in Contract header) Amount to be recognized = ((Net contract amount / Total Days of contract* Cumulative number of days to date) – Cumulative recognized revenue till date)</ListItem>
					<ListItem>Earned Revenue Factor (Cost per Period):From the service order system/Call/MSC when the material, labor and other lines are costed then the cost incurred for the contract is transferred to the contract module and it’s stored against the fiscal period in which the costing occurred. The formula for calculating the same:ERF = Total Contract Sales Amount/ Total Estimated Costs Amount to be recognized = (Cost incurred for the period * ERF) Net contract amount = (Total contract sales amount) * (100 – p)% Net Configuration amount = (Total Configuration sales amount) * (100 – p)%</ListItem>
					<ListItem>Earned Revenue Factor (Cumulative Cost):The cost incurred since the last recognition for the contract forms the basis to calculate the amount to be recognized. The creation date of the contract Revenue is considered and the fiscal period to which the creation date belongs will be the fiscal period in which the amount will be recognized.The formula to calculate the same: ERF = Total Contract Sales Amount/ Total Estimated Costs Amount to be recognized = (lesser of A or B) – Cumulative recognized revenue till date A = (Cumulative cost incurred to date * ERF) B = Net contract amount Net contract amount = (Total contract sales amount) * (100 – p)% Or when the recognition is at the configuration level then ERF = Contract Configuration Sales Amount/ Estimated Costs for Configuration Amount to be recognized = (lesser of A or B) – Cumulative recognized revenue till date A = (cumulative cost incurred to date * ERF) B = Net Contract Configuration Amount Net Contract Configuration Amount = (Total contract Configuration sales amount) * (100 – p)%</ListItem>
				</List>
			</SimpleSection>
		</FieldHelp>
		<FieldHelp ID="tsctm811.rvmd"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Revenue Recognition Based on</Title>
			</Header>
			<FuncDesc>his check box determines if the revenue will be calculated for the contract as a whole or per configuration in the Contract. This will be defaulted to the Service Contract. If this check box is cleared, recognition of the revenue is done for the contract as a whole. If this check box is selected, recognition of the revenue is done per configuration of the contract. This will give additional information as to how much each of the configurations under the contract is contributing to the total revenue.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tsctm811.prov"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Provision</Title>
			</Header>
			<FuncDesc>Provision</FuncDesc>
		</FieldHelp>
	</Fields>
	<FormCommands><CommandHelp ID="configuration.lines"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Configuration Lines</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/ctm/tsctm8520m000" role="session">Contract Configuration Lines - History (tsctm8520m000)</GUIRef> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="coverage"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Coverage &amp;Terms</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/ctm/tsctm8530m000" role="session">Contract Quotation Coverage Terms - history (tsctm8530m000)</GUIRef> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="tsctm8540m000"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Contract Installments - History</Title>
			</Header>
			<FuncDesc>Starts the <Link href="/baanerp/ts/ctm/tsctm8540m000" role="session">Contract Installments - History (tsctm8540m000)</Link> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="contract.changes"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Contract Changes</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/ctm/tsctm8512m000" role="session">Contract Changes - History (tsctm8512m000)</GUIRef> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="contract.totals"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Totals</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/ctm/tsctm8513m000" role="session">Contract Totals by Contract Change - History (tsctm8513m000)</GUIRef> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="tsctm8211m000"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Delete History of Service Contracts</Title>
			</Header>
			<FuncDesc>Starts the <Link href="/baanerp/ts/ctm/tsctm8211m000" role="session">Delete History of Service Contracts (tsctm8211m000)</Link> session.</FuncDesc>
		</CommandHelp>
	</FormCommands>
</Session>
