<?xml version="1.0" encoding="utf-8"?>
<Session ID="/baanerp/ts/soc/tssoc2505m000" xml:lang="en">
	<Header>
		<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Engineer Assignments List (tssoc2505m000)</Title>
	</Header>
	<HelpTopic><AimSection><Paragraph>Use this session to view the list of service engineer <Link href="/baanerp/ts/glossary/glossary#000437" role="glossary" Update="No">assignments</Link>.</Paragraph>
		</AimSection>
		<RelatedTopics><SectionTitle>Related topics</SectionTitle>
			<RelTopic><Link href="/baanerp/basictasks/000001" role="manual">To use an overview session</Link>
			</RelTopic>
			<RelTopic><Link href="/baanerp/basictasks/000036" role="manual">To maintain records in an overview/maintain session</Link>
			</RelTopic>
		</RelatedTopics>
	</HelpTopic>
	<Fields><FieldHelp ID="tssoc205.orno"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Order</Title>
			</Header>
			<FuncDesc>The number of the <Link href="/baanerp/ts/glossary/glossary#ServicOrder.ts" role="glossary">service order</Link> for which the engineers are listed.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc205.line"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Line</Title>
			</Header>
			<FuncDesc>The sequence number that enables you to define more than one engineer for a service order.</FuncDesc>
			<DefaultValue><SectionTitle>Default value</SectionTitle>
				<List><ListItem><Link href="/baanerp/ts/onlinemanual/000068" role="manual">Numbering</Link>
					</ListItem>
				</List>
			</DefaultValue>
		</FieldHelp>
		<FieldHelp ID="tssoc205.acln"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Activity</Title>
			</Header>
			<FuncDesc>The number of the <Link href="/baanerp/ts/glossary/glossary#000046" role="glossary">service-order activity line</Link> that the service engineer will work on.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc205.emno"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Service Engineer</Title>
			</Header>
			<FuncDesc>The code of the <Link href="/baanerp/ts/glossary/glossary#ServicEngine.ts" role="glossary">service engineer</Link> assigned to the service order.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc205.pged"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Pager Enabled</Title>
			</Header>
			<FuncDesc>If this check box is selected, the service engineer is available for paging.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc205.pgrd"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Page Required</Title>
			</Header>
			<FuncDesc>If this check box is selected, the service order requires paging the service engineer.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc205.actp"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Activate Paging</Title>
			</Header>
			<FuncDesc>If this check box is selected, the service employee must be paged.</FuncDesc>
			<SimpleSection><List><ListIntro>The commands on the <GUIRef href="" role="menu">Specific</GUIRef> menu provide two paging methods:</ListIntro>
					<ListItemHead>Automatic paging</ListItemHead>
					<ListItem>SSA ERP sends the paging message using the value specified in the <GUIRef href="/baanerp/ts/soc/tssoc2105m000#tssoc205.pgit" role="formfield">Paging Interval</GUIRef> field.</ListItem>
					<ListItemHead>Manual paging</ListItemHead>
					<ListItem>This method can be required, for example, if the paging server is down, or if you cannot reach an engineer through the common paging system.</ListItem>
				</List>
			</SimpleSection>
		</FieldHelp>
		<FieldHelp ID="tssoc205.pgit"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Paging Interval [min]</Title>
			</Header>
			<FuncDesc>The period of time in which the engineer is expected to respond to a paging message. After this period, the paging message can be automatically resent.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc205.esdt"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Escalation Date/Time</Title>
			</Header>
			<FuncDesc>The date and time when the order exceeds the <Link href="/baanerp/ts/glossary/glossary#000413" role="glossary">paging</Link> reaction period, defined in the <GUIRef href="/baanerp/ts/soc/tssoc0100m000#tssoc000.pgit" role="formfield">Paging Interval</GUIRef> field in the <GUIRef href="/baanerp/ts/soc/tssoc0100m000" role="session">Service Order Parameters (tssoc0100m000)</GUIRef> session.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc205.pgcn"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Paging Counter</Title>
			</Header>
			<FuncDesc>The number of times a paging message was sent.</FuncDesc>
			<Note><SectionTitle>Note</SectionTitle>
				<Paragraph>When pages are sent automatically, SSA ERP updates this field. In case of manual paging, you can manually change this field.</Paragraph>
			</Note>
		</FieldHelp>
		<FieldHelp ID="tssoc205.pgdt"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Last Page Sent</Title>
			</Header>
			<FuncDesc>The date and time when the last paging message was sent.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc205.dltm"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Downloaded Time</Title>
			</Header>
			<FuncDesc>The last date and time, when the Service Engineer has downloaded the assigned activities. This field is used by SSA E-Service Remote application. The assignment cannot be deleted if this field is filled.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc205.actm"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Accept Time</Title>
			</Header>
			<FuncDesc>The date and time at which the service engineer accepts the service order activity assigned. The service engineer informs the dispatcher of his/her acceptence. The information can be conveyed by fax, mobile phone, pager, or telephone. The assignment cannot be deleted if this time is filled.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc205.astm"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Actual Start Time</Title>
			</Header>
			<FuncDesc>The date and time when the service engineer starts work on the execution of the assigned activity.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc205.aftm"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Actual Finish Time</Title>
			</Header>
			<FuncDesc>The date and time when the service engineer completes the execution of the assigned activity.</FuncDesc>
		</FieldHelp>
		<FieldHelp ID="tssoc205.jctm"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Job Sheet Completion Time</Title>
			</Header>
			<FuncDesc>The date and time when the service engineer completes the assigned <Link href="/baanerp/ts/glossary/glossary#000439" role="glossary">job sheet</Link>.</FuncDesc>
		</FieldHelp>
	</Fields>
	<FormCommands><CommandHelp ID="start.logging.per.order"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Per Order</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/soc/tssoc2102m000" role="session">Service Order Paging Log (tssoc2102m000)</GUIRef> session</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="start.logging"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">All Orders</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/soc/tssoc2503m000" role="session">Service Order Paging Log List (tssoc2503m000)</GUIRef> session.</FuncDesc>
		</CommandHelp>
		<CommandHelp ID="open.pager.data"><Header>
				<Title xmlns:ssa="http://www.ssaglobal.com" xmlns:HTML="http://www.w3.org/TR/REC-html40">Pager Details</Title>
			</Header>
			<FuncDesc>Starts the <GUIRef href="/baanerp/ts/mdm/tsmdm1170m000" role="session">Pager Data (tsmdm1170m000)</GUIRef> session.</FuncDesc>
		</CommandHelp>
	</FormCommands>
</Session>
