Reassign Calls between Support Engineers||/baanerp/ts/clm/tsclm1220m000 (baanerp version B52a)<>
Service Order Engineers||/baanerp/ts/soc/tssoc2105m000 (baanerp version B52a)<>
To allocate engineers||/baanerp/ts/onlinemanual/000033 (baanerp version B52a)<>
