SESSION ERROR INDENTIFIED IN: Maintain service order costs estimate (tssma3170m000)

Maintain actual service order costs and revenues (tssma3110m000)

PROBLEM DESCRIPTION:

Entering new rows by an order in the session tssma3170m000 ('estimated costs') was sometimes confusing by the user when the

previous rows from another order still were shown. This was specially the case when adding a row by an order that isn't

already known in the session.

SOLUTION DESCRIPTION:

With this solution a user can add a new order and rows without the displaying of the previous (another) order rows. This

solution is build into the session tssma3110m000 'actual costs' and tssma3170m000 'estimated costs' because the session are

very similair. The related defect is DF11156-1.

SESSION ERROR INDENTIFIED IN: Plan Service Orders (tssma3158m000)

PROBLEM TEXT:

When planningsrows are linked to a serviceorder in the session above, Triton asks the user if the status of the order should

be changed

from FREE to PLANNED. When the session is aborted without a planningrow is added, then the status of the order remains

'Planned'.

SOLUTION DESCRIPTION:

After changing the related service order status from 'Free' to 'Planned', and aborting the sessions with 'A' then, when no rows

are added the status

form the service order is set back to free.

B40b.

B40_c.

SESSION ERROR IDENTIFIED IN:

Maintain Service Orders (tssma3101m000).

PROBLEM TEXT:

A message does not appear when the customer has exceeded his credit limit, when the SMA parameter "Credit Limit Check" is

set to 'signal'. Setting this parameter to 'blocked' works, but the signal never appears.

SOLUTION DESCRIPTION:

The signal message now appears when the customer has exceeded his credit limit, when adding a service order, when the SMA

parameter is set to 'signal'.

SESSION ERROR INDENTIFIED IN: Maintain Technician's Daily Planning (tssma3105m000)

Report Service Order Complete (tssma3142m000)

PROBLEM TEXT:

If in the Daily Planning by Technician the sequencies are added manualy, it is possible to enter units.

When units are used then the renumbering of the sequencies by employee gives a database error.

SOLUTION DESCRIPTION:

Manual adding units for the sequence gives no longer a database error. Because the modified standard functionallity

also exists in the session Report Service Order Complete, it's also fixed in there.

SESSION ERROR INDENTIFIED IN: Generate Periodic Maintenance Planning (tssma1224m000)

PROBLEM TEXT:

With the session above a planning could be generated depending on the frequence type of the servicing.

If for a certain installation and servicing a new planning is generated no problem occurs. When the choossen

frequency is fixed and the user didn't generate a planning for a whole year then generating a planning for a new

year is also not for a whole year.

SOLUTION DESCRIPTION:

Added some new functionallity :

When a new planning is generated and the used frequency was fixed then a check is done if there's a previous

year and if so or it has a complete planning. The user get a question if he wants to keep his old one or generate

a new planning.

SESSION ERROR INDENTIFIED IN: maintain Service Order Costs and Revenues. ( tssma3110m000 )

PROBLEM TEXT:

When by 'Service Order Costs Estimate' a purchase order is generated, it must be confirmed and tranfered within

Distibution.

After that the Purchase order number is known in the service tables. When adding a new record in Maintain Service Order

Costs

and Revenues the purchase number is copied for each new record.

SOLUTION DESCRIPTION:

The problem is solved, now the purchase order number only exists with the right Order and Sequence number.

SESSION ERROR INDENTIFIED IN: Print contract Invoices. ( tssma2472m000 )

PROBLEM TEXT:

On the report from the Contract Invoicing was no taxnumber available.

SOLUTION DESCRIPTION:

A taxnumber is now printed on the report with the same conditions as the printing of the service orders (tssma3473m000)

SESSION ERROR INDENTIFIED IN: Create Financial transaction For Service Orders. (tssma6201m000 )

PROBLEM TEXT:

WIP transactions from Service to Finance are going wrong when having several WIP-lines on a order with different cost

type groups.

The amount of the first WIP line is deducted on the second, the second on the third and so on.

SOLUTION DESCRIPTION:

The WIP transactions from Service to Finance are posted and reverse posted on the proper way.

SESSION ERROR INDENTIFIED IN: Display Locations (selection). ( tssma1592s000 )

PROBLEM TEXT:

When using the Telephone Screen (tssma3140m000) and zooming to the location session after filled in the Customer

the data of the customer doesn't appear in the display fields from the Display locations. This is only actual for the first row.

SOLUTION DESCRIPTION:

The data of the customer b location is now also shown on the display location session.

SESSION ERROR INDENTIFIED IN: Maintain Technician Daily's Planning ( tssma3105m000 )

PROBLEM TEXT:

Fatal errors appeared when trying to zoom from the order field in the session above.

SOLUTION DESCRIPTION:

Form of session is changed to provide fatal error messages.The related defectnumber which appears with sessinfo is

DF11642-1.

SESSION ERROR INDENTIFIED IN: Maintain Service Locations tssma1110m000

PROBLEM TEXT:

The sequence on the form from maintain locations is unlogical. When a new record is added then the postal addres (f.e.)

is maintained before a customer is add to the location.

SOLUTION DESCRIPTION:

The sequence is now maintained is such a way that the field sequence is more logical when adding a new record.

The related defectnumber which appears with sessinfo is DF12942-1.

SESSION ERROR INDENTIFIED IN: Plan Service Orders. ( tssma3158m000 )

PROBLEM TEXT:

The problem is that when a record is added it's no longer possible to change that record, because when selecting and want

to modifying you got the message no record selected even if there is a selection.

SOLUTION DESCRIPTION:

Modifying a selected record is possible now again.