| # Call Invoicing (tsclm1105s000) Use this session to invoice a call. You can also use this session to view the GST related tax details. Infor LN defaults this data only if the GST Implemented check box is selected in the India Localization Parameters (tccom9136m00l) session, else, the excise/VAT details are defaulted. Note When you print the invoice using the Print Draft Invoice option, the invoice amount is calculated as:
    Invoice Amount = Net Amount + VAT amount (based on the tax code)
Related topics Call invoicing Introduction to GST Master data set-up Impact of GST on Service processes Call The number that identifies the call that must be invoiced. Call Status The status of the call. If you want to invoice the call: The status of the call must be Solved. The sold-to business partner must be specified. Status Costed If this check box is selected, the invoice is created and the costs for the call are posted to Invoicing. Call Time Units The number of call-time units for which costs will be calculated. The number of call-time units are calculated based on the actual time spent on the call. Sales Price The sales price currency. Sales Price The sales price for one unit of the call-time unit. The sales price is calculated based on the time spent for the call. Cost Price The currency in which the cost price is expressed. Cost Price The cost incurred by solving the call. Total The total sales amount for the call. Total The total costs for the call. Warranty If this check box is selected, a warranty applies. Warranty The sales amount that is covered by the warranty. Warranty The cost amount that is covered by the warranty. Contract If this check box is selected, a service contract applies. Contract The sales amount that is covered under a valid and active service contract. Contract The cost amount that is covered under a valid and active service contract. Others The sales costs that cannot be covered, or the additional costs. Others The cost amount that cannot be covered. Invoice Amount The total sales amount for the services provided by the call center. This amount is initially calculated from the time units and the labor rates, but you can change the values. If you change the sales amount, the other costs will be updated. After the discounts are taken into account, the net amount will be invoiced to the business partner. Invoice Amount The total helpdesk costs for this call. The costs are posted as general costs in Financials. Print On Invoice If the cost line's invoice amount is zero, this field provides you with the following options: Allowed values Print on Invoice Note Suppress Zero Amounts: If this check box is selected, all the zero amount lines in the invoice are suppressed while printing. Discount Percentage The discount percentage that can be given to the business partner. The discount percentage is calculated from the sales invoice amount. Number The financial company for which the invoice will be created. Number transaction type Number The sequence number that is created for the invoice. Discount Amount The discount amount that is given to the invoice-to business partner. Date The date on which the invoice is created for the business partner. Net Amount The invoice amount minus the discount amount. Tax Amount The total tax amount that is invoiced to customer. Coverage Time The date and time until which applicable coverage applies. Cost Component The cost component that is used to register the costs for this call. Note You must enter the cost component for calls in the Call Parameters (tsclm0100m000) session. Related topics Cost components in Manufacturing Description The description of the cost component. Related topics Cost components in Service Finance Posting Date The date on which a financial transaction is created for the call costs. Sales Type Sales types enable you to post the various types of sales invoices to various control accounts. Description The description of the Sales type. Tax Country The code of the tax country. Infor LN defaults this value based on the address of the financial company. Note If the entered country uses a tax provider to calculate tax and is therefore listed in the Countries for Destination Sales Tax (tctax6103m000) session, tax countries on other purchase order lines in the same purchase order must also be registered in the Countries for Destination Sales Tax (tctax6103m000) session. The reason for this is that only the same type of tax countries are allowed on a single order. Related topics To use a tax provider Registration Number Sequence(Own) The sequence number of the tax registration number defined for the financial company. Note Infor LN defaults the GSTIN of the purchasing organization based on the location(state) of the receiving address. Registration Number(Own) The tax registration number of the financial company. Business Partner Tax Country The code of the business partner's tax country. Description The description or name of the code. Tax Code The tax code. Note If the GST Implemented check box is selected in the India Localization Parameters (tccom9136m00l) session, Infor LN defaults the tax code applicable for the receiving address state. The tax code must be an aggregate tax code. Description The description of the tax code. Registration Number Sequence(BP) The sequence number of the tax registration number defined for the business partner. Note Infor LN defaults the GSTIN of the supplier based on the location(state) of the ship from address. Registration Number(BP) The tax registration number of the business partner. ASV Origin The option or method that indicates the origin of the assessable value used to calculate the GST. Allowed values ASV Origin Assessable Value The assessable value, in the inventory unit. Create Invoice Use this option to transfer all the costs to Central Invoicing and the status of the call is set to Costed. Print Draft Invoice Use this option to print the draft invoice. Draft invoice is printed only if the invoice is not costed. Tax Breakdown Structure Starts the Tax Breakdown Structure (tctax0140m100) session. This session displays the tax structure defined for the selected tax code. Note: For a specific tax code, this button is enabled only if the Aggregate Tax check box is selected in the Tax Codes by Country (tcmcs0136s000) session. |