| # Service Infor LN Service - User Guide for Configuration Management This guide provides information about the various processes in Configuration Management and the procedure to create installation groups and generate the physical breakdown structure of the items. Infor LN Service - User Guide for Contract Management This guide provides information about the various processes in Contract Management and the procedure to create contract quotations, contract templates, contracts, contract installments, contract coverage and contract revenue recognition. Infor LN Service - User Guide for Service Quotations This guide provides information about the various concepts such as service quotations, quotation status and quotation calculation methods in Service Quotations. Infor LN Service - User Guide for Call Management This guide provides information about the various Call Management processes available, and the procedure to create and process calls. Infor LN Service - User Guide for Territory Planning This guide provides information about the various concepts and processes available in Territory Planning. Infor LN Service - User Guide for Group Planning This guide provides information about the various concepts and processes available in Group Planning. Infor LN Service - User Guide for Field Service This guide provides information about the various concepts and processes such as reference activities, service order processing and field change order, available in Field Service. Infor LN Service - User Guide for Maintenance Sales Order Control (Depot Repair) This guide provides information about the various concepts and processes such as maintenance sales order, sales order status and sales order line status, available in Maintenance Sales Order. Infor LN Service - User Guide for Work Order Control (RMA & Depot Repair) This guide provides information about the various concepts and processes such as work order control, subcontracting and material allocation, available in Work Order Control. Infor LN Service - User Guide for Claim Management This guide provides information about the various concepts and processes such as warranty, warranty handling and linking warranties, available in Claim Management. Infor LN Service - User Guide for Warranties This guide provides information about the various concepts and processes such as customer claim, supplier claim and generating supplier claim, available for the Warranty functionality. Infor LN Service - User Guide for Owner VS User of Serialized Item This guide provides information about the various concepts and processes such as defining owner vs user for serialized item, defining business partners for orders, available for the Owner vs User of Serialized Item functionality. Infor LN Service - User Guide for Workload Leveling This guide provides information about the various concepts and processes such as workload distribution, time-based workload leveling and scheduling, available for the Workload Leveling functionality. Infor LN Service - User Guide for Territory Planning Workbench This guide provides information about the various concepts and processes such as territory planning, implementing territory planning and recalculating travel time, available for the Territory Planning Workbench. Infor LN Service - User Guide for Workload Distribution Workbench This guide provides information about the various concepts and processes for the Workload Distribution Workbench. With the help of workbench, the most urgent orders can be prioritized and the service engineer travel time can reduce as the work allocated to engineer can be restricted to a particular region. Infor LN Service - User Guide for Service Scheduler Workbench This guide provides information about the various concepts and processes for the Service Scheduler Workbench. Infor LN Mobile Service - User Guide This guide provides information about the purpose and use of the LN Mobile Service application. It explains how field service engineers can access and use relevant resources and data, and accomplish their day-to-day service tasks, remotely. Infor LN Mobile Service - Getting Started Guide This guide describes the process to install the LN Mobile Service application. Infor LN - User Guide for Serialized Items This document describes the setup and use of serialized item in Warehousing, Manufacturing, and Service. Infor LN - User Guide for Project Pegging This document explains the process to set up and use pegs in project manufacturing environments. The usage of pegs across LN, the setup and usage of borrow/loan inventory transfers between cost pegs, and the handling of costing breaks, are also described. |