| # Subcontract Agreement Lines (tssbm1110m000) Use this session to maintain the items that are linked to the subcontract agreement. For all items covered under one subcontract agreement, the subcontractor, the Installation group under which they are covered, and the service contract based on which they are generated, are the same. Note You can link an item to more than one subcontract agreement, as long as the statuses of the agreements are Free. If one of the involved agreements becomes Active, the remaining agreements cannot be set to Active for the same item. Related topics Service contracts Subcontract Agreement The agreement between the service organization and the subcontractor. Line A number that determines the sequence in which records are displayed in an overview session. Item An item that is uniquely identified by the item code (manufacturer part number) in combination with the serial number. Serial Number A number that, together with the item code or manufacturer part number, uniquely identifies a component, an item, a machine, or an installation. This serial number is usually shown together with the manufacturer part number and other identification data on an identification plate that is attached to the item. Description The description or name of the code. Status The line status can be one of the following: Free. The order is entered manually or is generated. Printed. An external purchase document was printed. If you want to add lines to a printed subcontract agreement, you must first change its status back to Free. Active. When the subcontract agreement header is made active, all lines with status Printed will be changed to active. You cannot make single subcontract agreement lines active. After the status is made Active, you cannot make any changes in the subcontract agreement. Canceled. If the subcontract agreement is canceled, irrespective of its status, all lines which are not expired and not canceled will be canceled. You can also cancel single subcontract agreement lines. Expired. If the subcontract agreement is expired, all underlying lines also get the Expired status. Lines with status Canceled remain canceled. Effective Date Depending on its context, an effective date can be the first day on which a contract quotation is valid, the first day on which a service contract is active, or the first day on which you can use a template for quotations or contracts. The effective date often includes the effective time. Expiry Date Depending on its context, an expiry date can be: The last day on which a contract quotation is valid. The default expiry date for a quotation is the quotation date + effectivity period of quotations [days], as set in the Service Order Parameters (tssoc0100m000) session; The last day on which a service contract is active. After this date it becomes expired; The last day on which you can use a template for quotations or contracts. Note that the expiry date often includes the expiry time. Cancel Date The date on which the subcontract agreement line is canceled. If the subcontract agreement line is canceled, the cancel date and cancel reason must be entered. Cancel Text If this check box is selected, additional text regarding the cancellation of the subcontract agreement line has been created. Related topics Text (additional) Using texts Cancel Reason The reason why the subcontract agreement line is canceled. Blanket Agreement The blanket agreement made with the item. The value will be defaulted from the serialized item if present. Line Text If this check box is selected, additional text regarding the subcontract agreement line has been created. Related topics Text (additional) Using texts Amount The amount that must be paid to the subcontractor for the service subcontracted. This amount is referred by the subcontract agreement header currency. Amount The subcontract agreement header currency. / The frequency with which the amount must be paid to the subcontractor. The unit in which the period is expressed can be selected from the drop-down box. For example, if the period is 2 years, the amount must be paid every two years. / The unit in which the period is expressed. Invoiced Amount The amount that is paid to the subcontractor. This amount is referred by the subcontract agreement header currency. Response Time A response time defines, from the time a call is registered, the period of time within which: The service provider must react to the call; A solution to the call's problem must be started; A solution to the call's problem must be finished. Note If the subcontract agreement is generated from a contract, the response time is defaulted from the serialized item's Time terms. You can change this default while the contract status is Free. Response Time Unit The unit in which the response time is expressed. Coverage Time Calendar The calender that is maintained by the subcontractor. Based on this calendar, the reaction time will be calculated. Reaction Period Within the specified time, the subcontractor must react to the service request. The default is provided from the Response Time table. Coverage Time Calendar The calender based on which the solution times will be calculated. Rsp Time Defn Method Indicates whether the response times are expressed in terms of business days or in terms of periods. Solution Start Period Within the specified time, the subcontractor must start providing a solution for the service request. The default is provided from the Response Time table. Note If the response time definition method is Business Days, providing a solution must be started before the closing time of the specified business day(s). Solution Start BD Counter The number of business days before which the subcontractor must start providing a solution to the item. Solution Finish Period Within the specified time, the subcontractor must finish providing a solution for the service request. The default is provided from the Response Time table. Note This field is applicable only if the response time definition method is Response Periods. Solution Finish BD Counter The number of business days before which the subcontractor must finish providing a solution to the item. |