| # Contract Traveling Terms (tsctm1130m300) Use this session to maintain the selected traveling cost-term that is associated with the coverage term that is selected from the service contract. Note If you must change the terms, for example, after a certain number of visits, then a new coverage term must be created. Note If the Prices check box is selected and the Coverage check box is not selected, contract prices are considered and not the amount. The Coverage related fields are not applicable. If the Prices check box is not selected and Coverage check box is selected, contract prices are considered to determine the amount. The Coverage dependent fields are applicable. If both Prices and the Coverage check boxes are selected, both contract prices and amount are considered. The contract price term is set to fixed repairs. The coverage dependent fields are applicable. Service Contract A sales agreement between a service organization and a customer for a specific period, that states the configurations (Installation groups or serialized items) to be maintained, the coverage terms, and the agreed price. Contract Change service contract changes. Contract Change The description of the service contract changes Configuration Line A list of configurations covered by a contract quotation, which will be covered by a service contract once the contract quotation becomes a service contract or which are related to a service-order quotation. Line Type The classification of the line. The line type can either be Normal, Total or Calculation. A total line is a sum total of calculation lines. A Calculation line is a partial configuration and contributes to the overall configuration of the type Total line. Coverage Type A financial classification that indicates to what extent work is covered under warranty or contract, and what part of the activities can be charged. Coverage Term For a service type / term type combination, this is a unique sequence number. Default value of step size: 10 Note The default value can be changed if required. Prices If this check box is selected, the sales prices are setup in the service contract for the configuration line. Note This field is not applicable if configuration lines is not contact or quotation. This field is visible only if the Use Prices in Service Contracts parameter is set to 'Yes' in Contract Management Parameters (tsctm0100m000) session. Coverage If this check box is selected, the Coverage and Cost Terms can be defined for the configuration line. Note This field is not applicable if configuration lines is not contact or quotation. This field is visible only if the Use Prices in Service Contracts parameter is set to 'Yes' in Contract Management Parameters (tsctm0100m000) session. Traveling Term The number used to identify the cost term of the coverage term. The default step size is 10. Service Area A specific geographic area that is covered by one or more service engineers (employees). A service area can be linked to a service center. Cost Component The cost component to which this term applies. Cost components can be linked to service activities for the purpose of cost control. Note If this field is empty, this term is valid for all cost components. Related topics Cost components in Service Covered Visits The number of visits covered by the contract or warranty. Text Text (additional) Total Distance The distance unit that is specified in the General Service Parameters (tsmdm0100m000) session. Total Distance The average travel distance of the service area multiplied by the number of visits covered. Note If the cost term is specified for an Installation group, LN uses the service area of the Installation group. Cost Price The standard cost of the term expressed in the home currency. Cost Amount The sum of the cost amounts of all coverage terms that are associated with the indicated service type or term type. Note The amount is expressed in the home currency. Note This field is applicable only if traveling terms are defined for coverage terms. Cost Amount Your company's reference currency, which is defined in the Companies (tcemm1170m000) session. Related topics To use currencies Sales Price The price for which an item is sold. Sales Amount The sum of the sales amounts of all coverage terms that are associated with the indicated service type or term type. Note If a call out charge is defined, the travel sales amount is made equal to it. This field is applicable only if traveling terms are defined for coverage terms. Travel Time The time duration unit that is defined in the General Service Parameters (tsmdm0100m000) session. Travel Time The average travel time of the service area multiplied by the number of visits covered. Note If the cost term is specified for an Installation group, LN uses the service area of the Installation group. Cost Rate The price, budgeted or actual, per reference unit. For example, the price of a machine per hour. Cost Amount The sum of the cost amounts of all coverage terms that are associated with the indicated service type or term type. Note The amount is expressed in the home currency. Note This field is applicable only if traveling terms are defined for coverage terms. Cost Amount Your company's reference currency, which is defined in the Companies (tcemm1170m000) session. Related topics To use currencies Sales Rate The price or rate of cost objects, elements or activities, at which you sell, that are used for your project. Sales Amount The sum of the sales amounts of all coverage terms that are associated with the indicated service type or term type. Note If a call out charge is defined, the travel sales amount is made equal to it. This field is applicable only if traveling terms are defined for coverage terms. Call-out Charge The combination of the mileage costs and the engineer's costs. If a callout charge is defined, it is used in place of these separate costs, and the travel sales amount is made equal to it. Covered Visits The number of visits covered by the contract or warranty. Covered Visits The number of visits covered by the service contract or warranty. Spent The current number of visits made on service activities that have been financially approved in Service Order Control. Allocated The number of visits that were performed for service activities but which have not been financially approved in Service Order Control. Spent Distance The current total of the distance covered due to service activities that has been financially approved in Service Order Control. Allocated Distance The total distance for service activities that were performed but which have not been financially approved in Service Order Control. Cost Amount The estimated cost that will be incurred while servicing items. The amount is expressed in the home currency. Note This field is applicable only if traveling terms are defined for coverage terms. Spent Costs The sum of costs due to service activities that have been financially approved in Service Order Control, expressed in the home currency. Example Service orders Traveling costs Allocated Costs The sum of costs due to service activities that have not been financially approved in Service Order Control, expressed in the home currency. Example Service orders Traveling costs Sales Amount The expected sales amount from providing services under this contract. The amount is: Expressed in the currency that is chosen in the contract header. Determined by information provided by the Service Planning & Concepts module. Note This field is applicable only if traveling terms are defined for coverage terms. Spent Sales The sum of sales amounts due to service activities that have been financially approved in Service Order Control, expressed in the currency chosen in the contract header. Example Service orders Helpdesk calls Allocated Sales The sum of the sales amounts due to service activities that have not been financially approved in Service Order Control, expressed in the home currency. Example Service orders Traveling costs Cost Amount Your company's reference currency, which is defined in the Companies (tcemm1170m000) session. Related topics To use currencies Cost Amount The sum of the mileage cost amount and the engineer cost amount displayed on the Cost Details tab. Sales Amount If you specify a call-out charge on the Cost Details tab, LN displays the amount of the call-out charge multiplied by the number of visits covered. If the call-out charge is zero (0), LN displays the sum of the mileage sales amount and the engineer sales amount displayed on the Cost Details tab. |