| # Reject Customer Claim (Lines) (tscmm1220m000) Use this session to reject a customer claim. Rejecting a claim is allowed only if the claim is submitted and the Claim Line is set to Pending Approval or Pending Approval Estimates in the Customer Claim Lines (tscmm1110m000). If all the claim lines are rejected, the Claim header Status is set to Rejected in Customer Claim Lines (tscmm1110m000) session. The Partially Approved checkbox is selected in Customer Claims (tscmm1100m000) session if at least one claim line status is Approved. The claim header Status is also set to Approved. Related topics Customer claim process Creating supplier claim request from customer claims Supplier claim process Creating supplier claim requests from service order cost lines/maintenance sales coverage lines Generating supplier claim Rejection Claim The unique code for customer claim. Description The description or name of the code.. Rejection Details Claim Line The customer claim line number. Rejection Reason The code of the rejection reason. The code must be defined in Reasons (tcmcs0105m000) session. Note The Reason Type must be set to Claim Rejection in Reasons (tcmcs0105m000) session. Description The description or name of the code. Rejection Date The date and time when the claim is rejected. LN populates current date and time. You cannot change this data. Rejection Text The reason for rejecting the entire claim. Reports Process Report If this check box is selected, LN prints a report with a statement that customer claim is rejected. Error Report If this check box is selected, LN prints an error report with the details of the reason for the rejection of the customer claim. Reject Rejects the customer claim. |