| # Case assumptions In this case, the following assumptions are made: Usually, quite some time is spent on pre-qualifications and investigations before an actual quotation will be created, however, this process is not modeled. The customer is not yet known and, therefore, must be entered in Customer Data Management. The potential iteration in the process of defining the final specifications in between the sign-off of the quotation and the award of project contract is not modeled. In the quotation phase, no items are ordered and inquiries can be made. Actual orders can only be created in Scope. After the quotation has been sent to the customer, a long period of negotiation usually takes place. In this case, requests for quotation-changes can be seen as the initial request trigger. |