| # Contract Other Terms (tsctm1136m300) Use this session to maintain the selected Other cost term that is associated with the coverage term, selected from the service contract. Note The cost terms that cannot be classified in the following types are called Other cost terms: Traveling Material Labor Tooling Subcontracting Help Desk Note If the Prices check box is selected and the Coverage check box is not selected, contract prices are considered and not the amount. The Coverage related fields are not applicable. If the Prices check box is not selected and Coverage check box is selected, contract prices are considered to determine the amount. The Coverage dependent fields are applicable. If both Prices and the Coverage check boxes are selected, both contract prices and amount are considered. The contract price term is set to fixed repairs. The coverage dependent fields are applicable. Service Contract A sales agreement between a service organization and a customer for a specific period, that states the configurations (Installation groups or serialized items) to be maintained, the coverage terms, and the agreed price. Service Contract The description of the service contract. Contract Change Following are the types of contract changes: Renewal: The option allows you to extend the contract period beyond its current validity duration. Incidental Changes: The option allows you to implement changes to an existing contract. Changes such as addition/deletion of one or more configuration lines, changes to price and discounts, and so on are categorized as incidental changes. Indexation: The option allows you to change the contract price based on the changes in the value of consumer price index. Renewal with Indexation: The option allows you to perform indexation and renewal at the same time. Contract Change The description of the contract change. Configuration Line The line number identifying the configuration for which the total amounts apply. Line Type The classification of the line. The line type can either be Normal, Total or Calculation. A total line is a sum total of calculation lines. A Calculation line is a partial configuration and contributes to the overall configuration of the type Total line. Coverage Type A financial classification that indicates to what extent work is covered under warranty or contract, and what part of the activities can be charged. Coverage Type The description of the coverage type. Coverage Term For a service type / term type combination, this is a unique sequence number. Default value of step size: 10 Note The default value can be changed if required. Coverage Term A method that determines how the costs of the service order are covered by the service contract. Allowed values Cost Covering Method Related topics Cost covering method Cost covering method - examples Coverage If this check box is selected, the Coverage and Cost Terms can be defined for the configuration line. Note This field is not applicable if configuration lines is not contact or quotation. This field is visible only if the Use Prices in Service Contracts parameter is set to 'Yes' in Contract Management Parameters (tsctm0100m000) session. Installation Group A set of serialized items that have the same location and are owned by the same business partner. Grouping serialized items into an Installation group enables you to maintain them collectively. Installation Group The description of an Installation group. Item A standard maintenance item. Serial Number A number that, together with the item code or manufacturer part number, uniquely identifies a component, an item, a machine, or an installation. This serial number is usually shown together with the manufacturer part number and other identification data on an identification plate that is attached to the item. Item Description The description of the item. Term Number For a service type / term type combination, this is a unique sequence number. Default value of step size: 10 Note The default value can be changed if required. Item The item specified as cost or service. If you select an item, the Description field is disabled. Miscellaneous costs such as administrative cost, hotel stay, telephone bills and so on are maintained as the Cost items or Service items. To register the cost, click the browse arrow to select the item from the Items - General (tcibd0501m000) session. Important! To represent the miscellaneous cost, you can define an item of type Cost or Service in the Items - General (tcibd0501m000) session. Item Description The description of the item. This is a display field. Description The description of the item. The field is enabled only when you do not select a value in the Item field. Cost Component cost component Related topics Cost components in Service Quantity The quantity of the other term. The default value for the field is one. You can change the value. Quantity The sum of the cost amounts of all coverage terms that are associated with the indicated service type or term type. Note The amount is expressed in the home currency. Cost Amount The cost amount is calculated using the following formula.
    Cost Amount= Quantity x Cost Price
This is a display field. Cost Price The cost price. Cost price is defaulted from the Items - Costing (ticpr0107m000) session. Cost Price (currency) Your company's reference currency, which is defined in the Companies (tcemm1170m000) session. Related topics To use currencies Sales Amount The sales amount calculated using the following formula:
    Sales Amount = Quantity x Sales Price
Sales Price The sales price. The sales price is retrieved based on the value you select in the Sales Prices Search Method field of the General Service Parameters (tsmdm0100m000) session. Sales Price (Currency) Your company's reference currency, which is defined in the Companies (tcemm1170m000) session. Related topics To use currencies Text Text (additional) Spent Costs The sum of costs due to service activities that have been financially approved in Service Order Control, expressed in the home currency. Example Service orders Traveling costs Allocated Costs The sum of costs due to service activities that have not been financially approved in Service Order Control, expressed in the home currency. Example Service orders Traveling costs Spent Sales The sum of sales amounts due to service activities that have been financially approved in Service Order Control, expressed in the currency chosen in the contract header. Example Service orders Helpdesk calls Allocated Sales The sum of the sales amounts due to service activities that have not been financially approved in Service Order Control, expressed in the home currency. Example Service orders Traveling costs |